Letter carrier technician skills for your resume and career

Updated January 8, 2025

1 min read

Below we've compiled a list of the most critical letter carrier technician skills. We ranked the top skills for letter carrier technicians based on the percentage of resumes they appeared on. For example, 42.9% of letter carrier technician resumes contained customer service as a skill. Continue reading to find out what skills a letter carrier technician needs to be successful in the workplace.

4 letter carrier technician skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how letter carrier technicians use customer service:

Received numerous positive feedback on customer service satisfaction.
Experienced with all aspects of local Post Office operations from delivery of mail, customer service, and supervisory responsibilities.

2. Delivery Sequence

A delivery sequence is the procedure of mail delivery either online or offline.

Here's how letter carrier technicians use delivery sequence:

Organized mail into delivery sequence.
Sorted mail for delivery Arranged mail in delivery sequence Delivered mail to residences and businesses

3. Route Maintenance

Here's how letter carrier technicians use route maintenance:

Route maintenance for 5 city routes.

4. Trouble Shoot

Here's how letter carrier technicians use trouble shoot:

Trouble Shoot circuits all the way to the equipment level.
trouble shooting discrepancies by extensive communication with insurance companies, their clients, or the broker and researching through our files.

What skills help Letter Carrier Technicians find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of letter carrier technician skills to add to your resume

The most important skills for a letter carrier technician resume and required skills for a letter carrier technician to have include:

Customer Service
Delivery Sequence

Route Maintenance
Trouble Shoot

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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