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Liability claims examiner skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical liability claims examiner skills. We ranked the top skills for liability claims examiners based on the percentage of resumes they appeared on. For example, 11.7% of liability claims examiner resumes contained party claims as a skill. Continue reading to find out what skills a liability claims examiner needs to be successful in the workplace.

15 liability claims examiner skills for your resume and career

1. Party Claims

Here's how liability claims examiners use party claims:
  • Manage 3rd party claims for Yellow Taxis, Livery Cars and Luxury vehicles.
  • Investigated auto losses to confirm coverage and determine liability regarding non-standard policy first party and third party claims.

2. Litigation

Here's how liability claims examiners use litigation:
  • Handled automobile liability, general liability, products liability and managed litigation for one specific client.
  • Investigated and supervised the defense of litigation against corporations and their directors and officers.

3. Claims Handling

Here's how liability claims examiners use claims handling:
  • Provide customer service to policyholders through professional claims handling.
  • Planned and implemented an innovative program for first notice of loss, claims handling criteria and procedures.

4. Claims Process

Here's how liability claims examiners use claims process:
  • Corresponded with attorneys, claimants and other carriers throughout claims process.
  • Maintained currency of knowledge for policy coverage throughout the claims process.

5. Policy Coverage

Policy coverage is an agreement between a person and an insurer outlining the coverage - what is covered, what is not, and other details of the agreement. Policy coverage is typically a combination of several standard forms, including a declaration page, coverage form, and endorsements. These forms delineate the coverage term, the policy limits, the grant of coverage, exclusions and other limitations of coverage, and the duties and responsibilities of the insured in the event of a loss.

Here's how liability claims examiners use policy coverage:
  • Determined proper policy coverage, and where necessary, investigated, evaluated, negotiated and settled all assigned liability claims cases.
  • Reviewed and evaluated policy coverage provisions for real estate and general liability claims, daily.

6. Coverage Analysis

Here's how liability claims examiners use coverage analysis:
  • Documented coverage analysis and finalized liability for multi vehicle losses fairly in time sensitive reports.
  • Performed investigation, coverage analysis, liability determination, negotiation and settlement of automobile injury claims.

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7. Resolves Claims

Here's how liability claims examiners use resolves claims:
  • Assessed liability and resolves claims within evaluation.

8. Liability Claims

Liability claims are insurance claims where the insured is accused of holding responsibility for some damage or loss. Upon hearing or receiving the accusations, the insured reaches out to his or her insurance company for financial or other assistance, at which point the insurance company would determine whether the damage or loss is covered by the insured's policy. If covered, the insurance company may conduct an investigation or manage and legal processes for the insured.

Here's how liability claims examiners use liability claims:
  • Investigate general liability claims to determine exposure and identify all possible responsibly parties, request defense and indemnification as applicable.
  • Manage litigated and non-litigated general liability claims in accordance with legal statues, policy provisions, and company guidelines.

9. Coverage Issues

Here's how liability claims examiners use coverage issues:
  • Address coverage issues, communicate coverage positions to insured, including drafting coverage position letters.
  • Analyze and address coverage issues timely and accurately under multiple policy contracts.

10. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how liability claims examiners use customer service:
  • Investigate and process a variety of insurance claims ranging from minor fender-benders to major disasters while providing excellent customer service.
  • Resolved bodily injury and cart damage claims for Target Corporation through liability investigations, exhibiting outstanding customer service.

11. Auto Claims

Auto claims are claims made to insurance companies or firms in cases of accidents, collisions, or damages to determine payments made. Insurance companies hire auto claim adjusters to help inspect, assess, and determine the state of damager on an auto vehicle and the costs that would incur.

Here's how liability claims examiners use auto claims:
  • Handled higher level, more complex liability and auto claims, which included files where a lawsuit had been filed.
  • Initial exposure to 3rd party auto claims, which included property damage and bodily injury.

12. Defense Counsel

A defence attorney is a counsel representing the defendant in a criminal prosecution or lawsuit. A defence attorney aims to solve court cases as swiftly and satisfactorily as possible. Client representations at arraignments, hearings, and court trials along with preparing and drafting legal documents, including legal briefs and appeals is all part of their job description. They are responsible for presenting convincing evidence to a jury and/or judge if the case goes to trial.

Here's how liability claims examiners use defense counsel:
  • Conducted regularly scheduled claim conferences with carriers, hospital representatives and defense counsel to develop defense/settlement strategies and obtain settlement authority.
  • Coordinated with defense counsel to develop claim strategies to mitigate damage and liability exposure.

13. Reservations

Here's how liability claims examiners use reservations:
  • Composed professional communications including reservations of rights, status, settlement and declination letters.
  • Analyze bodily injury, obtain medical bills *Set up rental reservations for insured/claimant.

14. Law Enforcement

Law enforcement is the task of certain members of the community who work together to uphold the law by identifying, preventing, rehabilitating, or prosecuting others who break society's laws and norms. The phrase refers to the police, the judiciary, and the correctional system.

Here's how liability claims examiners use law enforcement:
  • Analyzed and determined automobile accident liability by investigating losses with claimant, policyholder, witnesses and law enforcement officials.
  • Worked with law enforcement and attorneys to obtain necessary investigative materials to complete investigations.

15. ISO

Here's how liability claims examiners use iso:
  • Requested background check on claimants via ISO Claim Search System.
  • Advanced use of Microsoft Office Suite, Claims Management Systems, ISO, Accurint.
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List of liability claims examiner skills to add to your resume

The most important skills for a liability claims examiner resume and required skills for a liability claims examiner to have include:

  • Party Claims
  • Litigation
  • Claims Handling
  • Claims Process
  • Policy Coverage
  • Coverage Analysis
  • Resolves Claims
  • Liability Claims
  • Coverage Issues
  • Customer Service
  • Auto Claims
  • Defense Counsel
  • Reservations
  • Law Enforcement
  • ISO
  • Policy Language
  • Claims Resolution
  • Police Reports
  • Insurance Claims
  • Vendor Referrals
  • Insurance Carriers
  • Bodily Injury Claims
  • Strong Negotiation
  • Liability Investigations
  • Auto Liability
  • Settlement Conferences
  • Complex Liability
  • Policy Provisions
  • Property Damage Claims
  • Arbitration
  • Insurance Policies
  • SIU
  • Policy Holders
  • Medical Bills
  • Insurance Coverage
  • Professional Client Relationships
  • Questionable Claims
  • No-Fault
  • PIP
  • Technical Knowledge
  • Computer System

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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