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Litigation claim representative skills for your resume and career

Updated January 8, 2025
1 min read
Below we've compiled a list of the most critical litigation claim representative skills. We ranked the top skills for litigation claim representatives based on the percentage of resumes they appeared on. For example, 31.4% of litigation claim representative resumes contained litigation as a skill. Continue reading to find out what skills a litigation claim representative needs to be successful in the workplace.

15 litigation claim representative skills for your resume and career

1. Litigation

Here's how litigation claim representatives use litigation:
  • Started as a copy/mail clerk -promoted to Litigation Settlement clerk to Litigation Settlements Representative.
  • Guided defense counsel throughout litigation process, securing compliance with corporate objectives and guidelines.

2. Defense Counsel

A defence attorney is a counsel representing the defendant in a criminal prosecution or lawsuit. A defence attorney aims to solve court cases as swiftly and satisfactorily as possible. Client representations at arraignments, hearings, and court trials along with preparing and drafting legal documents, including legal briefs and appeals is all part of their job description. They are responsible for presenting convincing evidence to a jury and/or judge if the case goes to trial.

Here's how litigation claim representatives use defense counsel:
  • Facilitated the management of expenses through appropriate vendor oversight including defense counsel.
  • Drafted defense counsel billing proposal and negotiated defense billing arrangements.

3. Product Liability

Here's how litigation claim representatives use product liability:
  • Worked with Senior Partner in general litigation matters, specializing in medical malpractice, aviation, environmental and product liability.
  • Practice Areas: Business and Commercial Litigation; Intellectual Property Litigation; Product Liability Defense; Employment Litigation.

4. Settlement Conferences

Here's how litigation claim representatives use settlement conferences:
  • Attended trials, arbitration hearings and settlement conferences with attorneys and defendants.
  • Participated in court mandated settlement conferences (federal and state).

5. Litigation Process

Here's how litigation claim representatives use litigation process:
  • Document and track tasks associated with litigation process and corresponding deadlines and hearings associated with individual cases in firm litigation software.
  • Managed and trained a team of nine paralegals; providing necessary education and materials supporting the litigation process.

6. ISO

Here's how litigation claim representatives use iso:
  • Reviewed ISO reports and maintained close contact with police agencies working on fraud investigations.
  • Used ISO and Lexus Nexus Data Bases to investigate fraudulent activity.

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7. Injury Claims

Here's how litigation claim representatives use injury claims:
  • Evaluated bodily injury claims, negotiated settlements.
  • Analyzed environmental/bodily injury claims against CIGNA.

8. Claims Handling

Here's how litigation claim representatives use claims handling:
  • Provided leadership and claims handling oversight for newly-created multi-jurisdictional "take-and-retain" Weekend Claim Unit.
  • Provided training on claims processes and successful customer relationship management skills, promoted adherence to internal and state-regulated claims handling standards.

9. Strong Negotiation

Here's how litigation claim representatives use strong negotiation:
  • Utilized strong negotiation skills to settle difficult claims.
  • Executed and facilitated strong negotiation and customer services skills to maintain relationships with claimants while also effecting settlements of claims.

10. Arbitration

Here's how litigation claim representatives use arbitration:
  • Served as an arbitrator and resolved disputes between insurance carriers via Inter-Company and Special Arbitration.
  • Performed interviews, on-scene investigations and participated in mediation as well as arbitration proceedings.

11. Policy Coverage

Policy coverage is an agreement between a person and an insurer outlining the coverage - what is covered, what is not, and other details of the agreement. Policy coverage is typically a combination of several standard forms, including a declaration page, coverage form, and endorsements. These forms delineate the coverage term, the policy limits, the grant of coverage, exclusions and other limitations of coverage, and the duties and responsibilities of the insured in the event of a loss.

Here's how litigation claim representatives use policy coverage:
  • Determined proper policy coverage and applied Best Claims Practices to conclude assigned cases as per corporate guidelines.
  • Obtained facts to evaluate coverage, negligence, medical necessity and Causation/damages to make proper liability and policy coverage decisions.

12. Property Damage Claims

Here's how litigation claim representatives use property damage claims:
  • Analyzed and evaluated bodily injury and property damage claims manually providing settlement range of value.
  • Negotiated/settled bodily injury and property damage claims with policyholders/claimants/attorneys.

13. PIP

Here's how litigation claim representatives use pip:
  • Coordinated potential fraud investigations with PIP.
  • Investigate, analyze, negotiate and settle bodily injury and property damage and PIP claims.

14. Medical Bills

Here's how litigation claim representatives use medical bills:
  • Med Pay Clerk - Process medical bills for payment, obtain medical records as needed, determine Med Pay coverage.
  • Reviewed disputes on unpaid medical bills via settlement or defense based on file review findings.

15. Legal Expenses

Here's how litigation claim representatives use legal expenses:
  • Track and control legal expenses to assure cost-effective resolution.
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List of litigation claim representative skills to add to your resume

The most important skills for a litigation claim representative resume and required skills for a litigation claim representative to have include:

  • Litigation
  • Defense Counsel
  • Product Liability
  • Settlement Conferences
  • Litigation Process
  • ISO
  • Injury Claims
  • Claims Handling
  • Strong Negotiation
  • Arbitration
  • Policy Coverage
  • Property Damage Claims
  • PIP
  • Medical Bills
  • Legal Expenses
  • Internal Fraud
  • Action Plan
  • No-Fault
  • Settlement Authority
  • Litigation Cases
  • Outbound Calls
  • Payment Arrangements
  • Court System
  • Law Firm

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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