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Loan assistant skills for your resume and career
15 loan assistant skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Communicated with both internal and external contacts including significant prospect and client relationships while serving as backup for Customer Service Specialist.
- Created and maintained enhanced commercial loan files, empowering staff to dramatically improve customer service across multiple departments.
2. Loan Applications
A loan application is a form of request presented by a person to a financial institution for the approval of a loan. This application form carries detailed information regarding the petitioner's identification information, financial competence, and sources of income that indicate whether he can return the loan back or not.
- Evaluated information supplied on residential loan applications and loan documentation such as bank statements, credit reports and other essential documentation.
- Processed Construction Loans; Collected and Processed Loan payments Secured Credit Reports for Construction Loan Applications Assisted Customers with Loan information
3. Mortgage Loans
- Facilitated timely review and submission of completed mortgage loan application packages by gathering preliminary information and entering it into company database.
- Confirmed applicants' eligibility to receive mortgage loans by collecting documentation on outstanding debts, collateral insurance and employment history.
4. Financial Statements
A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.
- Analyzed financial statements to determine loan eligibility and prepared standard documents for business asset secured and unsecured loans using Laser Pro.
- Prepared written analysis of financial statements, collateral and borrowers and alerted loan officers and credit administration to unusual trends.
5. Order Appraisals
Order appraisal is the process by which a licensed appraiser thoroughly conducts a property to know its value and worth. An offer must first be put on a property, be accepted and purchase of agreement be signed before the lender can order the appraisal.
- Order appraisals via wholesale lender's online portal and communicate with real estate agents as to appraisal status and through completion.
- Input new mortgage applications, order appraisals, disclosures, and communicate with borrowers regarding documents needed to complete applications.
6. Data Entry
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Operated data entry equipment to scan and capture information from documentation received.
- Completed data entry, utilized office software and cataloged library materials.
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Credit reports are statements that carry information about your credit affairs and current credit situation like loan payment history and credit accounts status. A credit report acts as history because it contains the record from the day you opened the account till your account balance. Potential lenders and creditors make use of credit reports and decide whether to offer you credit or not and under what conditions.
- Performed personal credit reports using various on-line media and utilized proficiency in Spanish to assist Spanish speaking loan customers.
- Pulled credit reports and entered necessary documentation in Desktop Originator for underwriting approval of Fannie Mae.
8. UCC
UCC standing for Uniform Commercial Code is a set of laws and regulations concerning commercial transactions (such as sales of goods). It's not federal law but a uniformly adopted state of law covering security interests. The UCC also aims to provide consistency and clarity across the country. And because the UCC is a universally adopted law, businesses can enter into contracts with confidence. The resulting certainty of business relationships allows the economy to thrive and business to grow.
- Conduct releases of recorded Deeds of Trust, Titles and UCC in order to maintain banks lien position.
- Submit and maintain files for lien perfection of various collateral including UCC filings and Tax Service tracking.
9. Loan Payments
- Processed loan payments and provided payoff information to customers or other organizations.
- Collected loan payments and pertinent documentation related to loans and modifications.
10. Origination
- Assisted Relationship Managers with the initial stages of the loan origination process by accurately collecting information for the BusinessLending Closing Center.
- Utilized underwriting and loan origination software to generate loan disclosures for customer review and signatures.
11. Loan Approval
- Entered loan application information into web-based computer programs in order to obtain credit scoring and automated loan approval stipulations.
- Handled mortgage loan processing functions of documenting income, credit and property requirements based on loan approval stipulations.
12. Loan Portfolio
- Assisted two Commercial Lending Vice Presidents by providing administrative support and customer assistance to maintain very active loan portfolios.
- Supported customer retention efforts by monitoring construction loan portfolio and address concerns to assigned loan officers.
13. FHA
The Federal Housing Administration (FHA) stands for a government agency in the United States that offers housing insurance to FHA-approved lenders who follow certain conditions.
- Created files for FHA and Conventional loans, as well as accurately and promptly updated client information in internal database.
- Assist Loan Processors with order outs for purchases and refinances for USDA, FHA, Conventional, and VA loans.
14. Loan Closings
- Communicated with loan officers to establish accurate and complete documentation required for loan closings.
- Document Completion- Setting up appointments for loan closings and signature affirmations.
15. Tax Returns
- Review personal and business tax returns
- Collect financial information (tax returns, bank statements) and other documents that are part of the application process.
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List of loan assistant skills to add to your resume
The most important skills for a loan assistant resume and required skills for a loan assistant to have include:
- Customer Service
- Loan Applications
- Mortgage Loans
- Financial Statements
- Order Appraisals
- Data Entry
- Credit Reports
- UCC
- Loan Payments
- Origination
- Loan Approval
- Loan Portfolio
- FHA
- Loan Closings
- Tax Returns
- Real Estate Loans
- Commercial Loans
- Customer Inquiries
- Loan Packages
- Escrow
- Bank Secrecy Act
- Financial Data
- HMDA
- SBA
- Processing Loans
- USDA
- Insurance Policies
- Tax Transcripts
- Flood Certifications
- Title Commitments
- Computer System
- Wire Transfers
- VOE
- Consumer Loans
- Title Insurance
- Bank Statements
- HUD
- Outbound Calls
- Construction Loans
- RESPA
- Commercial Banking
- Underwriting Approval
- Laser Pro
- Loan Agreements
- PowerPoint
- Automated Underwriting
- Anti-Money Laundering
- Remainder
Updated January 8, 2025
