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Lobby porter skills for your resume and career

Updated January 8, 2025
1 min read
Below we've compiled a list of the most critical lobby porter skills. We ranked the top skills for lobby porters based on the percentage of resumes they appeared on. For example, 48.3% of lobby porter resumes contained cleanliness as a skill. Continue reading to find out what skills a lobby porter needs to be successful in the workplace.

9 lobby porter skills for your resume and career

1. Cleanliness

Here's how lobby porters use cleanliness:
  • Maintained overall hotel cleanliness and performed daily setups for special function events.
  • Maintain cleanliness and appearance of building Ensure safe and proper operation of machinery and equipment

2. Guest Rooms

A guest room is an assigned room at someone's house which is reserved for guests. It is a room or suite of rooms used or maintained for the accommodation of individuals to whom hospitality is extended for compensation.

Here's how lobby porters use guest rooms:
  • Have also assisted with stripping and cleaning guest rooms and delivering guests requests
  • Provide clean linen for room attendants Maintain clean public areas throughout facility Deliver necessity items/products to guest rooms

3. Public Restrooms

Public restrooms are facilities or structures located on private or public property equipped with washbowls, urinals, or toilets.

Here's how lobby porters use public restrooms:
  • Cleaned public restrooms as needed throughout the shift.
  • Cleaned public restrooms and shower areas according to company specifications.

4. Public Bathrooms

Here's how lobby porters use public bathrooms:
  • Clean outside area, all public bathrooms, fitness room, and lobby.

5. Guest Satisfaction

Here's how lobby porters use guest satisfaction:
  • Solicited feedback through questionnaires to evaluate levels of guest satisfaction.
  • Assisted with room accommodations and ensured guest satisfaction.

6. Clean Linen

Here's how lobby porters use clean linen:
  • disturb clean linen to the floors.

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7. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how lobby porters use customer service:
  • Provided excellent customer service to both internal and external customers, and received positive feedback by customers and management.
  • Provided a high level of customer service and client relations based on outstanding communication and interpersonal skills.

8. Urinals

Here's how lobby porters use urinals:
  • Maintain the complete up keep of the facility, daily mopping and cleaning bathroom, shower, sinks and urinals.
  • Cleaned multiple bathrooms including toilets, sinks, urinals, stalls, floors and mirrors.

9. Assist Front Desk

Here's how lobby porters use assist front desk:
  • Assist Front Desk Clerks and PBX Operators with various guest request responsibilities.
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List of lobby porter skills to add to your resume

The most important skills for a lobby porter resume and required skills for a lobby porter to have include:

  • Cleanliness
  • Guest Rooms
  • Public Restrooms
  • Public Bathrooms
  • Guest Satisfaction
  • Clean Linen
  • Customer Service
  • Urinals
  • Assist Front Desk

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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