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Lodge associate skills for your resume and career

Updated January 8, 2025

3 min read

Quoted expert

Sonya DiPalma Ph.D.

Below we've compiled a list of the most critical lodge associate skills. We ranked the top skills for lodge associates based on the percentage of resumes they appeared on. For example, 30.8% of lodge associate resumes contained customer service as a skill. Continue reading to find out what skills a lodge associate needs to be successful in the workplace.

15 lodge associate skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how lodge associates use customer service:

Experience in counter sales, customer service, stocking new inventory, recording and maintaining accurate federal documentation for specific purchases
Helped to create a world-class customer experience by providing passionate customer service and selling through customer engagement.

2. Background Checks

Here's how lodge associates use background checks:

Sell Firearms and outdoor sporting equipment Conduct background checks on prospective customers Advise customers on proper use of hunting and fishing equipment
Perform background checks and ensure 4473 forms were filled out properly for purchase of firearm as per Florida law.

3. Merchandise Presentation

Here's how lodge associates use merchandise presentation:

Maintained merchandise presentation by correctly stocking merchandise, removing damaged merchandise, cleaning and organizing product displays.
Uphold merchandise presentation standards by executing visual directives.

4. Performance Expectations

Here's how lodge associates use performance expectations:

Adhere to defined procedures, standards, and performance expectations.

5. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how lodge associates use sales floor:

Completed opening and closing procedures including cleaning of bathrooms, sales floor, and receiving bay.
Performed sales floor work, greeted/assisted customers, stocked shelves, and took inventory.

6. Credit Card

A type of card issued by banks and other financial institutions, that enable users to manage and borrow their finances is called a credit card. The funds borrowed from a financial institution through a credit card are meant to be paid back along with certain amounts of interest imposed by the bank.

Here's how lodge associates use credit card:

Completed special assignments assisting hotel management by verifying audit-reporting methods, comparing comprehensive lodging reports and confirming credit card authorization validity.
Work closely with sensitive information such as credit card data as well as personal guest details.

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7. Expedia

Here's how lodge associates use expedia:

Answer emails from Expedia's hotel partners and assist them with their hotel needs.
Assisted hotel partners with their Expedia reservations, room pricing, etc.

8. CO2

Here's how lodge associates use co2:

Worked with signage and gun counter along with bow experience and CO2 filling.
Certified training for guns, ammo, and CO2.

9. ATF

Here's how lodge associates use atf:

Executed sales of firearms in accordance with ATF, FBI, and company standards.
Audited firearm inventory each week and submit numbers the ATF.

10. Customer Satisfaction

Here's how lodge associates use customer satisfaction:

Provided quality control with an understanding of all merchandise leading to a quality product and customer satisfaction.
Resulted in increased lesson sales, profitability and overall customer satisfaction.

11. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how lodge associates use loss prevention:

Assisted loss prevention by keeping track of all security tagged merchandise.
Participate in weekly shrink meetings, focusing on loss prevention.

12. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how lodge associates use product knowledge:

Communicated product knowledge to customers interested in camping, hunting, and fishing activities to generate sales.
Inventory management and provide product knowledge to suit customer needs.

13. Retail Sales

Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.

Here's how lodge associates use retail sales:

Assisted in retail sales to increase profit and drive logistics.
Retail Sales/Cash Handling/Credit Card Transaction* Merchandising and Stocking* Providing Fast Pace Service

14. Retail Environment

A retail environment can be defined as the environment in which things are sold on a commercial scale. It is the sum of the variables and forces inside and outside the company that can influence retail decisions. Businesses in this sector sell a wide range of products to consumers and companies, ranging from groceries, clothing, hardware, household items, and office supplies.

Here's how lodge associates use retail environment:

Worked with customers in a retail environment Handled filling out sensitive forms for firearm purchase and background
Worked in retail environment selling outdoor equipment Assisted costumers with purchases Maintained firearms

15. Floor Stock

Floor Stock refers to inventory items that are reserved for the purpose of replacing items that are on the shelves of the main floor of a store when they are exhausted. They are usually reserved at the storage area of any shop and are only needed when the products in the main room have been bought up by customers. In the pharmaceutical industry, it refers to the supply of drugs that have been sent to those in need of it after being prescribed.

Here's how lodge associates use floor stock:

Replenished floor stock and processed shipments to ensure product availability for customers.
Replenished floor stock ensuring product availability to customers.

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What skills help Lodge Associates find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What soft skills should all lodge associates possess?

Sonya DiPalma Ph.D.

Associate Professor, Chair, Academic Policies Committee, Director of MCOM Internship Program, University of North Carolina at Asheville

Be personable and a person someone wants to talk with and work with on a continuing basis. Listening and note-taking skills will be critical. Great employees listen well and ask good follow up questions. Be versatile and adaptable. If you find some downtime between projects, ask how you may help with another project.

Do you want to know more?

List of lodge associate skills to add to your resume

The most important skills for a lodge associate resume and required skills for a lodge associate to have include:

Customer Service
Background Checks
Merchandise Presentation
Performance Expectations
Sales Floor
Credit Card
Expedia

CO2
ATF
Customer Satisfaction
Loss Prevention
Product Knowledge
Retail Sales
Retail Environment

Floor Stock
Ammunition
Inventory Control
Federal Laws
Store Management

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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