Warehouse Associate
Logan A/C & Heat Services job in Cincinnati, OH
Logan A/C & Heat Services
Cincinnati, OH 45242
Logan A/C & Heat Services in Cincinnati, OH is looking to hire a Warehouse Associate- Monday-Friday from 6:30 AM-3:00 PM.
Essential Duties and Responsibilities:
Prepare and fulfill orders for same-day/next-day installations
Manage inventory levels and reorder stock through approved vendors.
Create, receive, and verify purchase orders; report discrepancies
Maintain warehouse organization and ensure a clean, safe environment
Load/unload shipments and replenish technician bins daily
Label, track, and return service parts; process warranty credits and RMAs
Deliver parts and equipment to technicians, supply houses, and other office locations as needed
Follow FIFO guidelines and assist with general warehouse duties
Competencies:
Care and Use of Equipment: Possess excellent knowledge of job-related equipment, ensuring careful handling and storage.
Organizing: Use resources effectively and arrange information and files in a systematic manner.
Experience and Requirements:
High School Diploma or GED.
2+ years of warehouse or inventory experience.
Current forklift certification.
Proficient in iPad and computer skills, with some software knowledge.
Valid driver's license with a clean driving record and ability to operate a company vehicle.
Familiarity with Microsoft Excel, Word, and Outlook.
Physical Demands:
Frequently required to stand and walk.
Regularly lift, push, pull, and/or move up to 50 pounds.
May need to lift, push, pull, and/or move items exceeding 50 pounds on a weekly basis.
QUALIFICATIONS
Must be able to pass a background check
Valid driver's license and clean driving record
We look forward to speaking with you about our career opportunities at Logan Services!
Logan Services Inc. offers
Equal
Employment Opportunities to all applicants.
HR and Learning and Development Specialist
Logan A/C & Heat Services job in Dayton, OH
HR and Learning and Development Specialist: on-site
1200 Industrial Park Drive, Vandalia, OH 45377
The Learning and Development (L&D) Manager is responsible for designing, implementing, and evaluating training and development initiatives that enhance employee performance, support career growth, and align with the organization's strategic goals. This role plays a critical part in building a high-performing, engaged, and future-ready team. HVAC experience not necessary.
Essential Duties and Responsibilities:
· Assess organizational learning needs and partner with leaders to identify skill gaps and career development opportunities.
· Design, implement, and facilitate learning programs, including onboarding, leadership development, compliance, and soft skills training.
· Develop engaging materials and e-learning content using adult learning principles and modern instructional design methods.
· Manage the learning management system (LMS), tracking participation, completion rates, and training effectiveness.
· Evaluate training outcomes through surveys, assessments, and performance data; recommend improvements for future programs.
· Collaborate with managers to support career pathing and professional development strategies across departments.
· Partner with leadership to drive employee engagement, retention, and performance management initiatives.
· Provide coaching and guidance to managers and employees on HR policies, employee relations, and development conversations.
· Support recruitment and onboarding processes to ensure a positive and consistent new hire experience.
· Maintain compliance with federal and state employment laws, company policies, and HR best practices.
· Lead or assist with HR programs, including performance reviews, goal setting, and succession planning.
· Analyze HR and L&D data to inform decisions and report on key metrics related to engagement, training, and retention.
· Performs all other duties as assigned
Competencies:
· Instructional Design & Facilitation - Designs and delivers engaging learning programs tailored to audience needs.
· Strategic & Analytical Thinking - Aligns learning initiatives with organizational goals and uses data to drive improvement.
· Communication & Influence - Communicates effectively across all levels, builds trust, and facilitates productive discussions.
· Coaching & Development - Encourages employee growth through coaching, mentoring, and actionable feedback.
· Change Management - Supports teams through organizational transitions with empathy, clarity, and training support.
· Collaboration & Relationship Building - Partners with cross-functional teams to drive shared outcomes and strengthen culture.
· Self-Development - Demonstrates curiosity and commitment to continuous learning; applies new knowledge to enhance people strategies and organizational performance.
· Values Driven
Experience and Requirements:
· Minimum 3 years of Training and Development experience
· Strong communication
· Experience coaching and delivering feedback
· HR knowledge and understanding of laws and regulations related to HR
· Knowledge of Word Processing software. Microsoft Excel, Word, and Outlook are a must
· Excellent written and oral communication skills
· Strong organizational skills
· Attention to detail is a must
Benefits after 90 days of employment:
Medical
Dental
Vision
Health Savings Account
Short-term and long-term disability
Life Insurance
Paid vacation
Sick Time Holiday pay
Benefits after 1 year of employment:
401k
Profit sharing
We look forward to speaking with you about our career opportunities at Logan Services!
Logan Services Inc. offers
Equal
Employment Opportunity to all applicants.
*********************************
Learning and Development Manager
Logan A/C & Heat Services job in Dayton, OH
Learning and Development Manager: on-site
1200 Industrial Park Drive, Vandalia, OH 45377
The Learning and Development (L&D) Manager is responsible for designing, implementing, and evaluating training and development initiatives that enhance employee performance, support career growth, and align with the organization's strategic goals. This role plays a critical part in building a high-performing, engaged, and future-ready team. HVAC experience not necessary.
Essential Duties and Responsibilities:
· Partners with managers, department heads, HR, and senior leadership to assess employee capabilities, identify skill gaps, and develop learning paths aligned with business goals.
· Designs, develops, and delivers effective, engaging training programs and materials-including onboarding, technical skills, leadership development, and compliance-using various formats (e-learning, instructor-led, and blended learning).
· Implements and manages the Learning Management System (LMS) and other relevant platforms to ensure learning content is current, accessible, and effective.
· Tracks participation, spending, and outcomes of training and development programs; analyzes effectiveness and ROI; and regularly prepares and presents insights to leadership.
· Continuously evaluates learning needs using performance data, employee feedback, and leadership input; uses findings to improve training initiatives.
· Promotes a culture of continuous learning and professional growth across all levels of the organization.
· Coaches and supports managers in their role as talent developers and learning advocates.
· Stays current on industry trends, adult learning principles, and emerging technologies to ensure best practices in learning and development.
· Participates in performance review cycles and helps ensure learning goals are integrated into employee development plans.
· Maintains positive employee relations through communication, support, and growth-oriented development programs.
· Performs other duties as assigned.
Competencies:
· Self Development: Actively pursues growth opportunities to enhance personal and professional effectiveness. Demonstrates curiosity, self-awareness, and a commitment to continuous learning in order to stay current in the field and model a learning mindset for others. Continuosly self reflects, seeks feedback, and pursues development.
· Learning Technology Proficiency: Proficient in using learning management systems (LMS), virtual training platforms, and e-learning authoring tools (e.g., Articulate, Adobe Captivate, Canva, etc.).
· Facilitation & Presentation Skills: Effectively delivers training to a range of audiences, both in-person and virtually, using dynamic facilitation techniques to foster engagement and retention.
· Strategic Thinking: Aligns learning initiatives with organizational goals, performance outcomes, and talent development strategies.
· Data-Driven Decision Making: Uses training data, assessments, and feedback to evaluate program effectiveness and continuously improve learning experiences.
· Stakeholder Management: Builds strong relationships with internal clients, subject matter experts, and leadership to assess needs and ensure training adds business value.
· Communication Skills: Communicates clearly, concisely, and persuasively in both written and verbal formats across all levels of the organization.
· Project Management: Plans, executes, and monitors training projects with attention to scope, budget, resources, and deadlines.
· Change Management & Agility: Supports learning during periods of organizational change and quickly adapts to shifting priorities, tools, and learner needs.
· Coaching & Development: Provides coaching support, encourages continuous learning, and fosters a culture of growth through formal and informal development strategies.
Experience and Requirements:
· 3 to 5 years of experience in Learning & Development, Training, or Talent Development.
· Strong understanding of instructional design methodologies and adult learning principles.
· Experience with LMS platforms and e-learning tools (Cornerstone a plus).
· Excellent facilitation, communication, and interpersonal skills.
· Strong organizational, project management skills, and attention to detail
· Experience coaching and delivering feedback
· Knowledge of Word Processing software. Microsoft Excel, Word, and Outlook are a must
Benefits after 90 days of employment:
Medical
Dental
Vision
Health Savings Account
Short-term and long-term disability
Life Insurance
Paid vacation
Sick Time Holiday pay
Benefits after 1 year of employment:
401k
Profit sharing
We look forward to speaking with you about our career opportunities at Logan Services!
Logan Services Inc. offers
Equal
Employment Opportunity to all applicants.
*********************************
Solar Installer
Cincinnati, OH job
Solar Energy Solutions (SES) is seeking talented installers to join our rapidly growing team. The full-time position will be responsible for installing residential, commercial, or utility solar energy systems. Experience in the solar and/or renewable energy industry is strongly preferred but not required. Experience in construction would also be beneficial.
Solar Installer Responsibilities:
Installation of solar components
Installation of roof and ground based racking systems
Installation of solar panels
Basic electrical wiring
Job documentation
Completes and stays current on safety and industry training
Must maintain a safe job site
Requirements
Required Skills:
Candidate must be able to work in extreme environments - hot sun, winter weather, outdoor and attic installations
Must be able to fulfill physical requirements. Work involves squatting, twisting, standing and stretched positions, and lifting and carrying up to 50 lbs. of materials or tools. Climbing up and down ladders and working over uneven ground or at heights
Ability to operate a motor vehicle legally and safely
Basic experience with the safe and effective use of hand-held and power tools
A focus on precision and quality
Ability to work in a team and foster a positive team spirit
Strong communications skills with team, supervisor, and peers
Ability to travel and work away from home as required
Desired Skills for the Entry Level Solar Installer:
For the Solar Installer position, previous experience in PV installations, roof work, general construction or carpentry is desired
Desire to progress towards Journeyman Electrician and/or NABCEP PV Installation Professional status
All candidates must be able to successfully pass a pre-employment drug test in addition to a background and motor vehicle checks
Benefits
Competitive salary and personal and company performance bonus system
ESOP
Health, dental and vision insurance
Prevailing wage potential
Paid time off
Company 401K
Paid per diem for time away from home
Growth in commercial or residential teams to Lead Installer role
Fully paid solar trade training
About Solar Energy Solutions: Formed in 2006, Solar Energy Solutions delivers high-quality renewable energy solutions throughout Kentucky, Indiana, Tennessee, Ohio, Illinois, and West Virginia.
Our goal is to be the defining player in all areas of solar development in Kentucky and the surrounding states, make a tangible difference to society by building a new clean energy economy and do that through the creation of well-paid stable sustainable jobs.
We specialize in the engineering, procurement, and construction (EPC) of residential, commercial, institutional, and utility photovoltaic and solar thermal systems. Our personnel are the best in the region, holding specialized licenses and certifications in all relevant renewable fields. We are growing fast and want people with skills and stretch to come with us on this exciting growth journey that is only just beginning.
Solar Energy Solutions is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Auto-ApplyEngineer Commercial Solar Construction
Cincinnati, OH job
Job Description: Solar Energy Solutions (SES) is seeking an ON SITE Engineer for our Cincinnati Ohio Commercial Solar Construction Department to drive PV design activities and ensure system sales transition seamlessly to high quality installations. This position will require an engineer with strong organizational, problem solving and interpersonal skills and will give any applicant significant exposure to all aspects of the solar and energy storage (Tesla) industry, equipping them for rapid career growth if they possess the needed capabilities. Experience in the solar industry is preferred as is a passion for and an interest in renewable energy and a willingness to take part in a broad range of company activities.
About Solar Energy Solutions: Formed in 2006, SES delivers cutting edge renewable energy solutions throughout Kentucky, Indiana, Tennessee, Ohio, Illinois and West Virginia.
SES is the region's largest, most trusted and rapidly growing clean energy construction company. SES is seeking to put the best talent in place to power our region's clean energy future.
Solar Energy Solutions is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Requirements
Responsibilities:
Works closely with sales team to transition customer contracts to system designs including complete electrical schematics, mechanical designs and permitting packages.
Produces commercial and utility project proposals including modeling of energy output.
Follows National Electric Code (NEC) to ensure compliant design.
Generates design drawings for commercial projects for the purposes of permits, utility interconnection, and installation.
Supports client PV system monitoring, reporting and corrective action processes.
Oversees specification and review of all commercial install team job bills of materials.
Leads design and production of all commercial project submittal and training materials.
Provides technical support to key clients.
Ability to support residential design team on an as needed basis.
Requirements:
Electrical (preferred) or Mechanical Engineering Degree.
Minimum 1- 2 years relevant work experience.
Demonstrated ability to effectively supervise complex parallel project activities.
Familiarity with CAD design software. AutoCAD preferred.
Ability to learn and utilize HelioScope, Energy Toolbase, and PVSyst solar design software.
Good interpersonal and communication skills.
Strong customer facing written and verbal communication abilities.
Familiarity with key PV systems components, their function and key operating criteria.
Familiarity with 3 phase commercial and industrial electrical services.
Willingness to participate in PV install projects on an occasional basis.
Ability to learn site and electrical survey skills for project proposal preparation.
Ability to work as team player.
Must have valid clean driver's license and the ability to pass a 10-year background check and drug screening.
Benefits
Competitive compensation plus bonuses
ESOP
Health insurance.
Paid time off.
Company 401K.
Paid per diem for any time away from home.
Salary based on Experience
Auto-ApplyIT Support Specialist
Logan A/C & Heat Services job in Dayton, OH
Technical Support and Operating Systems Specialist
Logan A/C & Heat Services
57 reviews
Dayton, OH 45414
Starting at $19 an hour - Full-time (8:30 AM- 5:00 PM Monday-Friday)
Logan A/C & Heat Services in Dayton, OH is looking to hire a full-time Technical Support and Operating Systems Specialist to provide fast, friendly service to our employees. Do you enjoy helping others with technical issues? Are you looking for work-life balance and a supportive growth-oriented environment?
We offer benefits, including medical, dental, vision, health savings account, short term disability, long term disability, paid time off, paid holidays, a 401(k) with company match, profit sharing and continuous opportunities for growth.
WHO IS LOGAN A/C & HEAT SERVICES?
Logan A/C & Heat Services is the #1 residential Trane dealer in Ohio & a Mitsubishi Electric Diamond Contractor ELITE. For over 50 years, homeowners throughout Columbus, Dayton and Cincinnati, Ohio, have trusted Logan A/C and Heat Services as their heating and air conditioning company of choice. As the local source for expertise involving your HVAC system, you can rely on us when you want to make sure your home will be kept as comfortable as possible all year long. Whether you need expert help with your air conditioner, furnace, heat pump, ductwork, or anything else related to your climate control system, we are the residential HVAC company you can depend on for fast and friendly service.
Summary: The IT Support Specialist plays a critical role in supporting the daily technological needs of Logan Services Inc. This position requires becoming a subject matter expert (SME) in Service Titan, our primary CRM and operations platform, in order to provide effective end-user support, oversee new feature implementations, and understand cross-platform impacts. The IT Support Specialist will be the primary point of contact for employee IT support tickets, responsible for ensuring service level expectations are consistently met through timely response, follow-up, resolution, and high-quality support. This role will also manage IT onboarding and offboarding, maintain accurate IT asset inventory, ensure data integrity across IT platforms, support system integrations, and collaborate across all departments to drive process improvements, cost savings, and operational efficiencies.
Essential Duties and Responsibilities:
· Serve as the company's Service Titan Subject Matter Expert, with a deep understanding of workflows, feature impacts, and system integrations.
· Provide end-user training, troubleshooting, and support for Service Titan and other critical business platforms.
· Support implementation of new Service Titan features, testing functionality, and communicating changes to stakeholders.
· Maintain hands-on involvement in all software integrations (Service Titan and third-party platforms).
· Act as primary responder to IT tickets, ensuring timely response, follow-up, and resolution.
· Maintain strong communication with employees to deliver a high-quality service experience.
· Proactively identify recurring issues and provide long-term solutions.
· Set up all IT needs for new hires, including provisioning laptops, tablets, mobile devices, and accessories.
· Create login credentials and assign appropriate access to business platforms.
· Ensure secure and complete IT deactivation for employees who exit the company.
· Maintain accurate and up-to-date IT asset records in SnipeIT, SimpleMDM, ABM, and Verizon portal.
· Track hardware, devices, and accessories to ensure accountability and cost control.
· Keep IT data platforms current with changes in employee status, device assignments, and license usage.
· Collaborate with all departments to understand IT/software pain points and proactively suggest process improvement solutions.
· Assist with evaluating and implementing new technologies or platforms, focusing on efficiency and cost savings.
· Document processes, policies, and best practices for IT systems and end-user support.
· Partner with Propoint (third-party IT provider) to manage network security, SharePoint, DUO, MS365, and endpoint protection.
· Ensure IT security best practices are followed, including strict confidentiality of passwords and admin credentials.
· Prevent unauthorized access by never sharing admin-level permissions.
· Support disaster recovery, data protection, and business continuity initiatives
· Provides IT support after hours as needed when business operations are impacted
· Performs all other duties as assigned
Competencies:
· Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
· Approachability - Is easy to approach. Spends the extra effort to put others at ease. Is sensitive to and patient with the interpersonal anxieties of others.
· Communication - Displays a very quick grasp of the significance of information communicated and nearly always initiates or responds to communication in an appropriate, timely, and comprehensive manner.
· Confidentiality - Maintains all client communications and information confidential as per the code of ethics, and per client instructions.
· Company Core Values - Follows and promotes company core values.
· Innovation - Strives to improve customer experience with process improvements, integrations, etc. that align with profitable outcomes
· Change Management - Understands the value behind change and promotes positive training to achieve successful implementation
· Implementation Planning - Setting timelines and achieving the tasks to ensure projects meet the deadlines provided.
Qualifications:
· Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
· 2+ years of IT support/helpdesk experience; experience in HVAC, home services, or field-service industries preferred.
· Strong understanding of CRM platforms; experience with Service Titan highly preferred.
· Experience with Microsoft 365, SharePoint, DUO, and endpoint management (SimpleMDM, or similar).
· Familiarity with asset management tools (SnipeIT), mobile device management, and third-party software integrations.
Skills & Attributes:
· Strong troubleshooting, problem-solving, and analytical skills.
· Excellent communication skills with a customer service mindset.
· High attention to detail, accuracy, and organizational skills.
· Ability to prioritize multiple tasks while meeting deadlines.
· Collaborative team player who works well across departments.
· Proactive thinker who identifies cost savings and process improvement opportunities.
· Commitment to confidentiality and professional integrity.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are a representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We look forward to speaking with you about our career opportunities at Logan Services!
Logan Services Inc. offers
Equal
Employment Opportunity to all applicants.
#lshp1
Installer Assistant
Logan A/C & Heat Services job in Cincinnati, OH
HVAC Installer Assistant
Logan A/C & Heat Services
Cincinnati, OH 45216
Our warehouse is located at 5179 Fishwick Drive, Cincinnati, OH 45216, and we provide services throughout the Greater Cincinnati area and Northern Kentucky. On days you are scheduled to work, you will be required to report to the warehouse in the morning to assist the lead installer in loading the van with the necessary materials for that day's job. Once the job is completed, you are permitted to go directly home and are not expected to return to the warehouse.
As an Installer Assistant (IA) at Logan Services, you will begin your career by assisting our lead Installers with the installation of heating and air conditioning systems in residential settings. This entry-level role is crucial in laying the foundation for your growth within the company, with opportunities to advance to a lead Installer position through our Apprenticeship program.
We are thrilled to announce that our apprenticeship is now Trane accredited!
$30,000-$55,000 a year
Logan A/C & Heat Services is looking to hire an HVAC Installer Assistant. Are you looking to get into a trade, but don't have experience? This is the perfect, entry level position to jump start your HVAC career at Logan Services!
Key Responsibilities:
Assist lead Installers in the installation of residential HVAC systems, including Trane, LSI-Label, and Mitsubishi products.
Support the installation team in preparing job sites, managing tools and materials, and ensuring quality workmanship.
Participate in on-the-job training and hands-on classroom training during non-peak seasons.
Communicate effectively with team members and customers to ensure a smooth installation process.
Apprenticeship Program:
Logan Services offers a comprehensive Apprenticeship program designed to transition you from an Installer Assistant to a lead Installer within 10-18 months, depending on your aptitude and performance.
At approximately 90 days, you will have an on-site evaluation with a supervisor to discuss your interest in the program and available opportunities.
Most training will be on-the-job, with additional hands-on classroom sessions held on Saturdays during non-peak seasons.
Benefits:
Medical insurance (available after 90 days)
Dental insurance (available after 90 days)
Paid vacation (available after 90 days)
401K plan (eligible after 1 year)
Profit sharing (eligible after 1 year)
Qualifications:
Strong work ethic, reliability, and eagerness to learn.
Must have reliable transportation
Ability to work in various weather conditions and perform physical tasks.
Excellent communication skills and teamwork abilities.
Valid driver's license and clean driving record.
Ability to comfortably interact with customers
Motivated/self-starter
Must be able to pass a background check
Must have reliable transportation
Must be able to push pull or lift up to 50 pounds without assistance
Why Join Logan Services?
Work for a highly reputable company with a long history of excellence in the HVAC industry.
Rest assured, our company is free from the influence of private equity, so you'll be joining a team that values its employees and their contribution
Voted best place to work in Dayton, with a supportive, family-oriented work environment.
Opportunities for career advancement through our Apprenticeship program.
Competitive salary and benefits package.
We look forward to speaking with you about our career opportunities at Logan Services!
Logan Services Inc. offers
Equal
Employment Opportunity to all applicants.
Duct Cleaner-Entry Level
Logan A/C & Heat Services job in Cincinnati, OH
Duct Cleaner- On-site
Logan A/C & Heat Services
57 reviews
Cincinnati, OH 45242
Logan A/C & Heat Services in Cincinnati, OH is looking to hire a Duct Cleaner. Are you looking to get into a trade, but don't have experience? This is the perfect, entry level position to jump start your HVAC career at Logan Services!
Key Responsibilities:
Perform thorough cleaning and sanitizing of air ducts in residential properties.
Assess and address customers' indoor air quality needs, offering appropriate products as necessary.
Maintain and operate company-provided equipment, including vehicles, phones, and iPads.
Provide exceptional customer service and uphold company standards.
Participate in continuous training to stay updated on best practices and industry advancements.
Comply with all safety protocols and guidelines.
Compensation and Benefits:
Weekly pay.
Company phone, vehicle, and iPad provided.
Uniforms provided.
Continuous training classes.
Opportunity for career advancement.
Benefits after the 90-day probationary period:
Medical, dental, and vision insurance.
Health Savings Account (HSA).
Short and long-term disability insurance.
Life insurance.
Paid vacation, sick time, and holiday pay.
Additional Benefits after one year:
401(k) plan with company matching.
Profit sharing.
Requirements:
Willing to travel to all 3 of our locations in Dayton, Columbus, and Cincinnati
Strong attention to detail and commitment to quality work.
Excellent communication and customer service skills.
Ability to work independently and manage time effectively.
Valid driver's license and clean driving record.
Ability to lift and carry equipment and materials as needed.
Experience Preferred (not required)
EPA Universal Certification
Previous experience in duct cleaning or a related field is a plus, but not required.
Our Company Values:
Commitment To Excellence
Teamwork
Fun Family Spirit
Initiative/Growth
Passion
Respect
Communication
Innovation
Customer Advocate Specialist
Logan A/C & Heat Services job in Dayton, OH
Customer Advocate Specialist- On-site
Logan A/C & Heat Services
57 reviews
Vandalia, OH 45377
Full-time
The Customer Advocate Specialist serves as a trusted advocate for both our customers and our team members. In this role, you will handle customer escalations with empathy and urgency, ensuring concerns are resolved quickly and thoroughly. You'll also conduct happy calls with customers following new HVAC installs or during their first year of ownership to learn about their experience and to uncover coaching opportunities, identify potential concerns early, and highlight areas where we can celebrate success. By taking ownership of these situations and working with the appropriate teams, you will help ensure timely resolutions and a smoother experience for our customers. With a people-first mindset and commitment to excellence, you will play a key role in strengthening customer trust and improving our service delivery.
Essential Duties and Responsibilities:
· Handle escalated customer calls in the moment, resolving concerns promptly and with empathy. When immediate response is not possible, manage follow-up tasks to ensure timely resolution and consistent communication with the customer.
· Conduct proactive customer “check-in” calls for all new HVAC installs, new & warranty customers within their first year of ownership to assess satisfaction, identify potential concerns, and uncover coaching opportunities.
· Attend weekly escalations meetings to provide updates on outstanding customer issues and ensure accountability for resolution.
· Respond to customer reviews across multiple platforms, proactively reach out to customers who share negative experiences, escalate concerns to leadership when appropriate, and share feedback with both field and office teams.
· Track and maintain a log of all open escalations, including associated expenses; manage the courtesy Gift Card tracker to ensure proper issuance and documentation.
· Track and report KPI's such as resolution turnaround time, customer satisfaction scores, and escalation trends; prepare and present a quarterly overview of trends, highlighting recurring themes and recommending actionable improvements.
· Audit recorded customer calls and use findings to coach and support CSRs on handling issues effectively and preventing escalations.
· Design, implement, and deliver customer experience training sessions for office staff to strengthen communication, problem-solving, and service recovery skills.
· Hold weekly check-ins with field team management to review outstanding customer concerns and identify where technical support or process improvements are needed.
· Collaborate with service and scheduling teams to resolve field- or process-related issues impacting customer satisfaction.
· Maintain a “people-first” approach in every interaction, demonstrating ownership, teamwork, and agility in all responsibilities.Performs other duties as assigned
Competencies:
· Customer Service Oriented (People First) - Demonstrates empathy, relates well with others, and is eager to help customers, ensuring every interaction reflects a positive experience.
· Positivity (Teamwork & Agility) - Maintains a constructive attitude even during challenging situations, supporting a collaborative and adaptable team environment.
· Communication (Excellence) - Clearly conveys information and always initiates or responds in an appropriate, timely, and comprehensive manner.
· Active Listening (People First) - Gives full attention to others, seeks to fully understand concerns, asks thoughtful questions, and responds appropriately.
· Confidentiality (Excellence) - Handles all customer communications and sensitive information responsibly, maintaining trust and integrity.
· De-escalation (People First & Excellence) - Demonstrates strong conflict-resolution skills by calming upset customers, reframing situations positively, and guiding them toward solutions.
· Self-Motivated & Proactive (Radical Ownership) - Identifies opportunities for improvement, takes initiative, and follows through to provide support or solutions without prompting.
· Sense of Urgency (Agility & Radical Ownership) - Acts promptly and decisively, balancing speed with sound judgment to resolve issues efficiently.
· Mentoring (Teamwork & People First) - Coaches and supports Customer Service Representatives, helping them manage issues effectively and prevent escalations.
Experience and Requirements:
· 3-5 years Customer Service experience
· HVAC knowledge (Not required but preferred)
· Knowledge of Word Processing software. Microsoft Excel, Word, and Outlook
· Excellent written and oral communication skills
Fleet & Tool Specialist
Logan A/C & Heat Services job in Dayton, OH
Fleet & Tool Specialist - On-site
Logan A/C & Heat Services
57 reviews
Dayton, OH 45414
$24 an hour - Full-time
WHO IS LOGAN A/C & HEAT SERVICES?
Logan A/C & Heat Services is the #1 residential Trane dealer in Ohio & a Mitsubishi Electric Diamond Contractor ELITE. For over 50 years, homeowners throughout Columbus, Dayton and Cincinnati, Ohio, have trusted Logan A/C and Heat Services as their heating and air conditioning company of choice. As the local source for expertise involving your HVAC system, you can rely on us when you want to make sure your home will be kept as comfortable as possible all year long. Whether you need expert help with your air conditioner, furnace, heat pump, ductwork, or anything else related to your climate control system, we are the residential HVAC company you can depend on for fast and friendly service.
Essential Duties and Responsibilities:
Assist in sourcing solutions for Dayton Facilities Support.
Create, implement, and manage Company Tool Processes for sourcing and purchasing.
Prepare and oversee apprentice program tool kits for Plumbing and HVAC installation and service.
Manage inventory for company-owned tools and ensure proper tracking.
Schedule repairs and order replacements for defective tools.
Respond promptly to support field teams during vehicle breakdowns.
Develop and manage Fleet Purchase and Sale Processes.
Prepare security agreements and promissory notes for vehicle sales on loan.
Conduct monthly service van inspections on the first Wednesday of each month, track pass/fail results, and provide management with a recap of failed vehicles.
Prepare documentation for vehicle purchases and sales.
Perform vehicle valuations prior to sale using KBB or other resources.
Coordinate van swaps and prepare vehicles for new and current field team members.
Order inventory for new vehicle preparation, including shelving, wraps, and materials.
Assist or lead in bi-annual service van inventories in February and August.
Plan and manage the seasonal maintenance program for the installation team (bi-annually).
Maintain a tracker for vehicle maintenance and repair expenses.
Create, implement, and manage all Fleet Maintenance Processes through scheduling with maintenance providers.
Negotiate terms and contracts with the fleet maintenance provider.
Manage Service Tech Truck Inventory List in collaboration with the logistics supervisor and service management, utilizing historical data for stocking decisions.
Oversee Install Material Truck Inventory List.
Manage all GPS installations and removals.
Schedule all transit maintenance and repairs.
Provide invoices and documentation to Accounts Payable for incurred costs related to tools and fleet.
Collaborate with the logistics team to support other department members as needed.
Assist with equipment operations alongside the logistics team as required.
Perform any additional duties as assigned.
Competencies:
Negotiation: Skilled in minimizing pricing on material purchases.
Organizing: Efficiently utilizes resources and arranges information systematically.
Time Management: Prioritizes and completes job duties accurately and on time.
Communication Competence: Effectively communicates through various channels.
Critical Thinking: Analyzes and evaluates situations to make informed decisions.
Experience and Requirements:
High School Diploma or GED.
3+ years of experience in fleet, warehouse, or inventory management.
Proficient in using tables in Excel.
Current forklift certification.
Strong computer skills, with familiarity in relevant software.
Valid driver's license with a clean driving record and ability to drive a company vehicle.
Knowledge of Microsoft Excel, Word, Outlook, and ServiceTitan.
Physical Demands:
Frequently required to stand and walk.
Regularly lift, push, pull, and/or move up to 50 pounds.
May be required to lift, push, pull, and/or move items over 50 pounds on a weekly basis.
Benefits:
Eligibility for benefits begins after a 90-day probationary period.
We offer a comprehensive benefits package, including:
Medical, Dental, and Vision Insurance
Health Savings Account (HSA)
Short and Long-Term Disability Insurance
Life Insurance
Paid Vacation, Sick Time, and Holiday Pay
401(k) Plan and Profit Sharing (eligible after 1 year of employment)
To perform this job successfully, individuals must be able to execute each essential duty satisfactorily. The requirements listed represent the necessary knowledge, skills, and abilities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Customer Service Supervisor
Logan A/C & Heat Services job in Dayton, OH
Customer Service Supervisor- On-site
Logan A/C & Heat Services
57 reviews
Dayton, OH 45377
Full-time
The Customer Service Supervisor is responsible for leading a team to provide superior customer service through various media channels (phone, chat, and email). Responsibilities include the development and training of Customer Service Representatives (CSR's), close monitoring of performance, and handling elevated customer issues. This position requires strong communication skills to facilitate individual coaching and mentoring of CSR's. Provides daily oversite, support, and strategic input to the Customer Service team to ensure efficiency and profitability in scheduling service appointments. Further, the position is responsible for maintaining knowledge of Logan Services' products, services and processes pertaining to the Customer Service Department.
Essential Duties and Responsibilities:
Actively supports the Customer Service team by answering incoming calls for all markets and scheduling of service calls logistically and profitably
Provides daily support and guidance to the Customer Service team
Conduct regular call monitoring and evaluations to ensure a superior customer experience is being provided
Coach, motivate and counsel CSR's on performance including administering disciplinary action when necessary.
Responsible for setting team and individualized CSR goals, evaluating, and managing the Customer Service performance reporting and analytics to help each CSR reach those goals
Conduct monthly 1:1 meetings with each CSR to review performance, individualized coaching and/or career pathing opportunities
Conduct 1:1 call evaluations for each CSR at minimum twice a month
Responsible for developing new/improving, implementing and managing of all Customer Service related processes and best practices to improve efficiency and a positive customer experience by staying abreast on customer service trends, software and best practices.
Streamline and cascade all important and relevant information to Customer Service team through effective communication such as monthly team meeting, weekly team huddles, side-by-side process refreshers, seasonal bootcamp trainings, etc.
Assists with resolving escalated customer issues and collaborates with Field Supervisors and Customer Experience Specialist to handle and resolve escalated customer complaints, questions, and concerns.
Ability to authorize maintenance plan discounts or process refunds up to $300 when necessary
Management of weekly timesheets and time off requests for your direct reports.
Responsible for monthly verification and accurate reporting of CSR SPIFFs to HR
Responsible for 30 day, 90 day, and annual reviews of direct reports.
Collaborate with CSR Manager to interview potential CSR candidates and support with training and development of any CSR new hire.
Responsible for scheduling and coverage needs of the Customer Service department include but not limited to reviewing the weather forecast and anticipating opportunities to adjust and/or add hours to maximize appointment scheduling.
Responsible for oversite and performance of the weekend & holiday schedule.
Collaboration with all company departments with a positive intent
Performs other duties as assigned
Competencies:
Customer Service oriented- ability to portray empathy, relate with others and eager to help when working with a customer to ensure they receive a positive experience
Positivity- displaying a positive attitude even during times of adversity
Leadership- able to organize, control, and guide the work of others to obtain satisfactory results.
Mentoring- provides advice and support while fostering the progress of a less experienced colleague
Communication - Displays a grasp of the information and always initiates or responds to communications in an appropriate, timely and comprehensive manner.
Active Listening - Giving full attention to what other people are saying, taking time to understand points being made, asking questions as appropriate, and not interrupting at inappropriate times.
TEAM Builder- Creates a sense of TEAM through achievement, goal setting, sharing successes, professional development etc.
Interpersonal skills- relates well to all kinds of people, inside and outside the organization, builds appropriate rapport, builds constructive and effective relationships, uses diplomacy and tact, can diffuse even high-tension situation comfortably
Confidentiality- maintains all client communications and confidential information as per code of ethics, and per client instructions
Self sufficient and motived- is internally self motivated and has a proactive approach and participation by being able to identify areas of opportunity within the business and their team and takes initiative in providing additional support and/or taking action as necessary
Sense of urgency- it's imperative to act promptly, decisively, and without delay using good judgement
Experience and Requirements:
Bachelor's degree or Associate's Degree plus 1-2 years of related experience.
3-5 years Customer Service experience
HVAC knowledge
Knowledge of Word Processing software. Microsoft Excel, Word, and Outlook
Excellent written and oral communication skills
To perform this job successfully, an individual must be able to meet the essential duties and requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Plumbing Field Supervisor
Logan A/C & Heat Services job in Dayton, OH
Logan A/C & Heat Services + Plumbing
Dayton, OH
Full-Time We are offering a $5,000 sign-on bonus for this position that will be paid out to you over the first year of employment.
We offer benefits, including medical, dental, vision, health savings account, short term disability, long term disability, paid time off, paid holidays, a 401(k) with company match, profit sharing and continuous opportunities for growth.
The Plumbing Field Supervisor leads and supports a team of technicians who install, repair, and maintain plumbing systems in residential homes. This position involves close collaboration with service and install technicians, logistics personnel, and other managers to ensure top-notch customer satisfaction while meeting departmental goals. Additionally, the Plumbing Field Supervisor will play an active role in our Plumbing Apprenticeship Program by conducting trainings and evaluations. The main goal of this role is to ensure that technicians are supported, valued, and empowered to deliver excellent work.
Key Responsibilities:
Leadership & Culture Development: Foster a high-performing, appreciative, and team-oriented culture within the plumbing department, where technicians take pride in their workmanship and customer service.
Technical Support: Provide ongoing technical support for technicians to meet customer expectations, both in-person and via phone.
Hiring & Training: Assist in interviewing, hiring, and training new technicians to meet workload demands and ensure high-quality service.
Supervision & Quality Assurance: Oversee technicians to ensure all plumbing work (repair, installation, maintenance) meets company standards, safety codes, and customer expectations.
Performance Reviews: Collaborate with the Vice President of Operations to conduct performance appraisals, set goals, and ensure technician productivity.
Apprenticeship Program Support: Work alongside the Apprenticeship Program Manager to help develop team members through training and field evaluations.
Scheduling & Logistics: Coordinate with dispatch and logistics to ensure proper scheduling, and maintain stock lists, tools, and equipment to support technicians.
On-Call Support: Provide on-call support (Monday-Thursday) for emergency callbacks and assist in scheduling plumbing on-call shifts.
Training & Development: Stay up-to-date with the latest industry trends and products; conduct technician training and maintain records of training progress.
Collaboration with Teams: Regularly participate in team meetings, one-on-ones with technicians, and cross-department communication to ensure seamless operations.
Additional Responsibilities: Perform any other duties as assigned to ensure the smooth operation of the plumbing department.
Required Qualifications:
Experience: Minimum of 2 years of Plumbing Management experience or an equivalent combination of education and hands-on experience.
Knowledge: In-depth knowledge of plumbing trades, local codes, and plumbing systems; technical aptitude and ability to troubleshoot.
Leadership: Proven ability to lead and motivate a team, enhancing productivity and ensuring quality work.
Customer Service: Excellent customer service and sales skills, with the ability to handle conflict effectively.
Communication: Strong verbal and written communication skills, with an ability to adapt communication style to various audiences.
Organization: Detail-oriented with the ability to manage multiple tasks and maintain high standards of work.
Technical Skills: Proficient in using manuals, equipment, and resources related to plumbing systems.
Additional Skills: Strong conflict management, decision-making, and problem-solving skills.
Core Competencies:
Leadership & Team Development
Excellent Communication & Interpersonal Skills
Problem Solving & Analytical Thinking
Customer Satisfaction Focus
Time Management & Organization
Confidentiality & Integrity
Ability to Adapt and Embrace Change
Technical Expertise in Plumbing Systems
Why Join Us?
Competitive salary based on experience
Comprehensive benefits package
Opportunity for career growth and development
Supportive and dynamic work environment
Chance to make a real impact in a growing company
We look forward to speaking with you about our career opportunities at Logan Services!
Logan Services Inc. offers
Equal
Employment Opportunity to all applicants.
HVAC Residential Installer
Logan A/C & Heat Services job in Newport, KY
HVAC Lead Installer - Up To $10,000 Sign-On Bonus
Logan A/C & Heat Services
57 reviews
5179 Fishwick Drive, Cincinnati, OH 45216
Our warehouse is located in Cincinnati, Ohio, and we provide services throughout the Greater Cincinnati area and Northern Kentucky. On days when you are scheduled to work, you will be required to report to the warehouse in the morning to load your vehicle with the necessary equipment and materials for the day. Once your job is completed, you are not required to return to the warehouse and may go directly home.
$80,000-$140,000 a year
*Confidential after hours interviews available*
Logan A/C & Heat Services in Columbus, OH is looking to hire an HVAC Installer. Are you looking for work-life balance and top pay? We are growing at a rapid pace and are seeking talented people who are committed to a rewarding, long-term career! Apply now!
We offer benefits, including medical, dental, paid time off, paid holidays, a 401(k) with company match, profit sharing, and continuous opportunities for growth. Year-round work with no layoffs and continuous training in our in-house training center!
WHY CHOOSE LOGAN A/C & HEAT SERVICES?
We are a family-owned and operated business committed to providing outstanding service and a great work environment for 55+ years
As this is a W2 position, we offer stability and benefits that you won't find with 1099-based positions
Rest assured, our company is free from the influence of private equity, so you'll be joining a team that values its employees and their contributions
We do NATE & EPA testing in-house- company paid
Training and support for the refrigerant transition
We do performance bonuses per job- Unlike roles that require upselling or commission-based incentives, this position is straightforward-you focus on quality installs, and you get paid for the work you do.
We provide full logistics and administrative support which means limited trips to the supply house and minimal administrative work
No more fighting with outdated equipment. Logan Services ensures you have access to high-quality tools and materials to get the job done efficiently and professionally.
We handle the maintenance of your KY journeyman license, including taking care of continuing education, and manage the renewal process for you.
A DAY IN THE LIFE OF AN INSTALLER
A Day In The Life Of An HVAC Installer - Anthony
Why I Love My Job - HVAC Lead Installer
QUALIFICATIONS
Minimum of 2-5 years as a Lead Installer in Residential Retrofitting
EPA Certification
Ability to comfortably interact with customers
Experience running a small team of 2-3
Must be able to pass a background check and drug test
Valid driver's license
We look forward to speaking with you about our career opportunities at Logan Services!
Logan Services Inc. offers
Equal
Employment Opportunities to all applicants.
#lshp1
Residential Plumber
Logan A/C & Heat Services job in Dayton, OH
Logan A/C & Heat Services
57 reviews
Logan A/C & Heat Services is looking to hire a Residential Plumber in Dayton, OH.
We offer benefits, including medical, dental, vision, HSA, short and long term disability, life insurance paid time off, paid holidays, a 401(k) with company match, profit sharing, and continuous opportunities for growth.
We are offering a $2,500 sign-on bonus for this position that will be paid out to you over the first year of employment.
WHO IS LOGAN A/C & HEAT SERVICES?
Logan A/C & Heat Services is the #1 residential Trane dealer in Ohio & a Mitsubishi Electric Diamond Contractor ELITE. For over 50 years, homeowners throughout Columbus, Dayton, and Cincinnati, Ohio, have trusted Logan A/C and Heat Services as their heating and air conditioning company of choice. As the local source for expertise involving your HVAC system, you can rely on us when you want to make sure your home will be kept as comfortable as possible all year long. Whether you need expert help with your air conditioner, furnace, heat pump, ductwork, or anything else related to your climate control system, we are the residential HVAC company you can depend on for fast and friendly service.
QUALIFICATIONS
In-home sales experience a plus
Must be a proficient communicator.
3 years of plumbing experience in a residential service and maintenance operation.
Knowledge of plumbing code.
Ability to read and interpret blueprints and drawings.
Valid driver's license and a clean driving record.
GED or high school diploma. Preferred: Journeyman license
Ability to work extended hours, nights, or weekends and potential on-call.
Ability to lift, push, and pull 50-75 lb. Ability to climb, balance, stoop, kneel, crouch, and/or crawl.
Perform requirements with or without reasonable accommodation to a known disability.
We look forward to speaking with you about our career opportunities at Logan Services!
Logan Services Inc. offers
Equal
Employment Opportunity to all applicants.
Customer Service Representative
Logan A/C & Heat Services job in Dayton, OH
Call Center Representative - On-site
Logan A/C & Heat Services
57 reviews
Dayton, OH 45414
Starting at $17 an hour - Full-time
Logan A/C & Heat Services in Dayton, OH is looking to hire a full-time Call Center Representative to provide fast, friendly service to our customers. Do you enjoy helping others? Are you looking for work-life balance and a supportive growth-oriented environment?
WHO IS LOGAN A/C & HEAT SERVICES?
Logan A/C & Heat Services is the #1 residential Trane dealer in Ohio & a Mitsubishi Electric Diamond Contractor ELITE. For over 50 years, homeowners throughout Columbus, Dayton and Cincinnati, Ohio, have trusted Logan A/C and Heat Services as their heating and air conditioning company of choice. As the local source for expertise involving your HVAC system, you can rely on us when you want to make sure your home will be kept as comfortable as possible all year long. Whether you need expert help with your air conditioner, furnace, heat pump, ductwork, or anything else related to your climate control system, we are the residential HVAC company you can depend on for fast and friendly service.
A DAY IN THE LIFE OF A CALL CENTER REPRESENATATIVE
What I Do As A Customer Experience Specialist
The Customer Service Representative provides excellent customer service by answering phones, scheduling services, assisting, and directing customers to ensure a positive experience.
Essential Duties and Responsibilities:
Answer incoming calls for all markets
Schedule service calls efficiently and profitably
Make outbound calls to schedule maintenance for customers
Maintain customer records by updating account information
Respond promptly to customer inquiries
Follow up on unscheduled service leads
Communicate with customers through email, text, and/or phone
Maintain professionalism, courtesy, and empathy with customers, establishing a positive rapport
Resolve product or service problems by clarifying complaints, determining the cause, and providing the best solution, with follow-up to ensure resolution
Work and communicate professionally with peers, other departments, and markets
Meet call metrics, maintenance plan goals, and evaluation expectations
Ability to work a rotating schedule, including evenings, weekends, and holidays
Perform additional duties as assigned
Competencies:
Active Listening: Focuses on understanding customers and asking appropriate questions
Communication: Timely and appropriate responses, demonstrating a quick grasp of information
Composure: Remains poised under pressure and does not become defensive
Courtesy: Demonstrates politeness and respect in interactions with others
Patience: Tolerant and thorough, ensuring customer concerns are fully addressed before acting
Experience and Requirements:
Bachelor's Degree or Associate's Degree with 1-3 years of related experience
1-3 years of experience in customer service
Experience with customer database systems
Proficiency in Microsoft Word, Excel, and Outlook
Strong written and oral communication skills
Ability to adapt to changes in a fast-paced work environment
QUALIFICATIONS
Strong verbal and written communication
Ability to work independently and with a team
Excellent organizational skills
Strong problem-solving skills
Computer skills
Experience talking over the phone
1-3 years customer service experience
Ability to pass a background check
Valid driver's license
WORK SCHEDULE
9:00 AM-5:30 PM Monday-Thursday & 8:30 AM-5:00 PM on Friday. This position also has a requirement for holidays and Saturdays, working at least one holiday a year and one Saturday a month with holiday and Saturday hours being 7:30 AM-12:00 PM.
Benefits:
Eligibility for benefits begins after a 90-day probationary period.
We offer a comprehensive benefits package, including:
Medical, Dental, and Vision Insurance
Health Savings Account (HSA)
Short and Long-Term Disability Insurance
Life Insurance
Paid Vacation, Sick Time, and Holiday Pay
401(k) Plan and Profit Sharing (eligible after 1 year of employment)
To perform this job successfully, an individual must be able to meet the essential duties and requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Engineer Commercial Solar Construction
Cincinnati, OH job
Job Description: Solar Energy Solutions (SES) is seeking an ON SITE Engineer for our Cincinnati Ohio Commercial Solar Construction Department to drive PV design activities and ensure system sales transition seamlessly to high quality installations. This position will require an engineer with strong organizational, problem solving and interpersonal skills and will give any applicant significant exposure to all aspects of the solar and energy storage (Tesla) industry, equipping them for rapid career growth if they possess the needed capabilities. Experience in the solar industry is preferred as is a passion for and an interest in renewable energy and a willingness to take part in a broad range of company activities.
About Solar Energy Solutions: Formed in 2006, SES delivers cutting edge renewable energy solutions throughout Kentucky, Indiana, Tennessee, Ohio, Illinois and West Virginia.
SES is the region's largest, most trusted and rapidly growing clean energy construction company. SES is seeking to put the best talent in place to power our region's clean energy future.
Solar Energy Solutions is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Requirements
Responsibilities:
Works closely with sales team to transition customer contracts to system designs including complete electrical schematics, mechanical designs and permitting packages.
Produces commercial and utility project proposals including modeling of energy output.
Follows National Electric Code (NEC) to ensure compliant design.
Generates design drawings for commercial projects for the purposes of permits, utility interconnection, and installation.
Supports client PV system monitoring, reporting and corrective action processes.
Oversees specification and review of all commercial install team job bills of materials.
Leads design and production of all commercial project submittal and training materials.
Provides technical support to key clients.
Ability to support residential design team on an as needed basis.
Requirements:
Electrical (preferred) or Mechanical Engineering Degree.
Minimum 1- 2 years relevant work experience.
Demonstrated ability to effectively supervise complex parallel project activities.
Familiarity with CAD design software. AutoCAD preferred.
Ability to learn and utilize HelioScope, Energy Toolbase, and PVSyst solar design software.
Good interpersonal and communication skills.
Strong customer facing written and verbal communication abilities.
Familiarity with key PV systems components, their function and key operating criteria.
Familiarity with 3 phase commercial and industrial electrical services.
Willingness to participate in PV install projects on an occasional basis.
Ability to learn site and electrical survey skills for project proposal preparation.
Ability to work as team player.
Must have valid clean driver's license and the ability to pass a 10-year background check and drug screening.
Benefits
Competitive compensation plus bonuses
ESOP
Health insurance.
Paid time off.
Company 401K.
Paid per diem for any time away from home.
Salary based on Experience
HVAC Service Tech Trainee
Logan A/C & Heat Services job in Newport, KY
Logan A/C & Heat Services
5179 Fishwick Drive, Cincinnati, OH 45216
Logan A/C & Heat Services in Cincinnati, OH is looking to hire an HVAC Service Tech Trainee. Are you looking to get into a trade, but don't have experience? This is the perfect, entry level position to jump start your HVAC career at Logan Services!
Our warehouse is located at 5179 Fishwick Drive, Cincinnati, OH, and we provide services throughout both Cincinnati and Northern Kentucky. While daily visits to the warehouse are not required, there may be occasions when you will need to report to the Dayton facility for training sessions or scheduled meetings. Please note that this position does involve travel within our service areas in a company vehicle.
We are thrilled to announce that our apprenticeship is now Trane accredited!
Starting at $20.00, wages increase with each apprenticeship phase completed.
KEY RESPONSIBILITIES:
Shadow and assist Service Technicians with service, maintenance, and repairs on residential HVAC systems
Attend in-house training sessions
Learn to diagnose and troubleshoot heating and cooling equipment
Provide excellent customer service and maintain a professional attitude and appearance
Ability to lift 50+ pounds and work in various weather conditions
QUALIFICATIONS
Ability to comfortably interact with customers
Strong work ethic, punctuality, and a team player attitude
Must be able to pass a background check and drug test
Valid driver's license and clean driving record
Mechanical aptitude and willingness to learn
BENEFITS
Medical
Dental
Vision
Health Savings Account
Short- and long-term disability
Life Insurance
Paid Vacations
Sick Time
Holiday Pay
401K and Profit Sharing after 1 year of employment
Why Join Logan Services?
Work for a highly reputable company with a long history of excellence in the HVAC industry.
Rest assured, our company is free from the influence of private equity, so you'll be joining a team that values its employees and their contribution
Voted best place to work in Dayton, with a supportive, family-oriented work environment.
Opportunities for career advancement through our Apprenticeship program.
Competitive salary and benefits package.
We look forward to speaking with you about our career opportunities at Logan Services!
Logan Services Inc. offers
Equal
Employment Opportunity to all applicants.
#lshp1
Duct Cleaner-Entry Level
Logan A/C & Heat Services job in Dayton, OH
Duct Cleaner- On-site
Logan A/C & Heat Services
57 reviews
Dayton, OH 45377
Logan A/C & Heat Services in Dayton, OH is looking to hire a Duct Cleaner. Are you looking to get into a trade, but don't have experience? This is the perfect, entry level position to jump start your HVAC career at Logan Services!
Key Responsibilities:
Perform thorough cleaning and sanitizing of air ducts in residential properties.
Assess and address customers' indoor air quality needs, offering appropriate products as necessary.
Maintain and operate company-provided equipment, including vehicles, phones, and iPads.
Provide exceptional customer service and uphold company standards.
Participate in continuous training to stay updated on best practices and industry advancements.
Comply with all safety protocols and guidelines.
Compensation and Benefits:
Weekly pay.
Company phone, vehicle, and iPad provided.
Uniforms provided.
Continuous training classes.
Opportunity for career advancement.
Benefits after the 90-day probationary period:
Medical, dental, and vision insurance.
Health Savings Account (HSA).
Short and long-term disability insurance.
Life insurance.
Paid vacation, sick time, and holiday pay.
Additional Benefits after one year:
401(k) plan with company matching.
Profit sharing.
Requirements:
Willing to travel to all 3 of our locations in Dayton, Columbus, and Cincinnati
Strong attention to detail and commitment to quality work.
Excellent communication and customer service skills.
Ability to work independently and manage time effectively.
Valid driver's license and clean driving record.
Ability to lift and carry equipment and materials as needed.
Experience Preferred (not required)
EPA Universal Certification
Previous experience in duct cleaning or a related field is a plus, but not required.
Our Company Values:
Commitment To Excellence
Teamwork
Fun Family Spirit
Initiative/Growth
Passion
Respect
Communication
Innovation
Plumbing Apprentice
Logan A/C & Heat Services job in Dayton, OH
Residential Plumbing Apprentice
Logan A/C & Heat Services
57 review
Logan A/C & Heat Services is looking to hire a Residential Plumbing Apprentice. Are you looking to get into a trade, but don't have experience? This is the perfect, entry-level position to jump-start your HVAC career at Logan Services!
We offer benefits, including medical, dental, paid time off, paid holidays, a 401(k) with company match, profit sharing and continuous opportunities for growth.
WHO IS LOGAN A/C & HEAT SERVICES?
Logan A/C & Heat Services is the #1 residential Trane dealer in Ohio & a Mitsubishi Electric Diamond Contractor ELITE. For over 50 years, homeowners throughout Columbus, Dayton and Cincinnati, Ohio, have trusted Logan A/C and Heat Services as their heating and air conditioning company of choice. As the local source for expertise involving your HVAC system, you can rely on us when you want to make sure your home will be kept as comfortable as possible all year long. Whether you need expert help with your air conditioner, furnace, heat pump, ductwork, or anything else related to your climate control system, we are the residential HVAC company you can depend on for fast and friendly service.
QUALIFICATIONS
Ability to comfortably interact with customers
Motivated/self-starter
Must be able to pass a background check and drug test
Must have reliable transportation
Valid driver's license
We look forward to speaking with you about our career opportunities at Logan Services!
Logan Services Inc. offers
Equal
Employment Opportunity to all applicants.
Installer Assistant
Logan A/C & Heat Services job in Dayton, OH
HVAC Installer Assistant
Logan A/C & Heat Services
Vandalia, OH 45377
Our warehouse is located at 1200 Industrial Park Drive, Vandalia, OH, 45377. On days you are scheduled to work, you will be required to report to the warehouse in the morning to assist the lead installer in loading the van with the necessary materials for that day's job. Once the job is completed, you are permitted to go directly home and are not expected to return to the warehouse.
As an Installer Assistant (IA) at Logan Services, you will begin your career by assisting our lead Installers with the installation of heating and air conditioning systems in residential settings. This entry-level role is crucial in laying the foundation for your growth within the company, with opportunities to advance to a lead Installer position through our Apprenticeship program.
We are thrilled to announce that our apprenticeship is now Trane accredited!
$30,000-$55,000 a year
Logan A/C & Heat Services is looking to hire an HVAC Installer Assistant. Are you looking to get into a trade, but don't have experience? This is the perfect, entry level position to jump start your HVAC career at Logan Services!
Key Responsibilities:
Assist lead Installers in the installation of residential HVAC systems, including Trane, LSI-Label, and Mitsubishi products.
Support the installation team in preparing job sites, managing tools and materials, and ensuring quality workmanship.
Participate in on-the-job training and hands-on classroom training during non-peak seasons.
Communicate effectively with team members and customers to ensure a smooth installation process.
Apprenticeship Program:
Logan Services offers a comprehensive Apprenticeship program designed to transition you from an Installer Assistant to a lead Installer within 10-18 months, depending on your aptitude and performance.
At approximately 90 days, you will have an on-site evaluation with a supervisor to discuss your interest in the program and available opportunities.
Most training will be on-the-job, with additional hands-on classroom sessions held on Saturdays during non-peak seasons.
Benefits:
Medical insurance (available after 90 days)
Dental insurance (available after 90 days)
Paid vacation (available after 90 days)
401K plan (eligible after 1 year)
Profit sharing (eligible after 1 year)
Qualifications:
Strong work ethic, reliability, and eagerness to learn.
Must have reliable transportation
Ability to work in various weather conditions and perform physical tasks.
Excellent communication skills and teamwork abilities.
Valid driver's license and clean driving record.
Ability to comfortably interact with customers
Motivated/self-starter
Must be able to pass a background check
Must have reliable transportation
Must be able to push pull or lift up to 50 pounds without assistance
Why Join Logan Services?
Work for a highly reputable company with a long history of excellence in the HVAC industry.
Rest assured, our company is free from the influence of private equity, so you'll be joining a team that values its employees and their contribution
Voted best place to work in Dayton, with a supportive, family-oriented work environment.
Opportunities for career advancement through our Apprenticeship program.
Competitive salary and benefits package.
We look forward to speaking with you about our career opportunities at Logan Services!
Logan Services Inc. offers
Equal
Employment Opportunity to all applicants.