Lounge car attendant job description

UK Information Technology Services (ITS) is seeking to hire temporary part time student position to support day to day operations in UK's new Esports gaming lounge, Innovation space, Theater, and Media Production Room.

The newly opened space called "The Cornerstone" is located on the corner of N. Limestone and Avenue of Champions and is the home of UK's Esports arena and innovative teaching and learning spaces. This position will serve in a variety of support roles including but not limited to providing exceptional customer service, student iPad technical support, Twitch streaming and casting,
and creating and posting to facility social media accounts.

The position will ensure customers understand how to: use the facility's services; access and play games; setup IDs and use payment systems; monitor customer's behavior and actions; ensure customers follow facility's rules. The position will also be responsible for maintaining the facility's equipment and systems. The position will work as part of ITS collaborative team and

have the opportunity to learn new technical skills and grow their skills while also having senior level support available to support their assigned tasks. The position will also support other departmental and facility needs as required.

Given the COVID-19 pandemic, and the need to protect our university community including our students, staff, faculty and visitors, the University of Kentucky is requiring COVID-19 vaccination for all new hires prior to starting employment. Therefore, as of October 18, 2021, all new hires prior to their first day of employment must submit appropriate documentation showing, i) completion of the first vaccination against COVID-19, or ii) completion of the full vaccination series against COVID-19, or iii) approved exemption (medical contraindications or a sincerely held religious belief) through the formal exemption process from the COVID-19 vaccination requirement. For those employees who have completed the first vaccination against COVID-19 prior to their first day of employment, the second vaccination (if applicable) must be completed following the vaccination recommended schedule to be considered fully vaccinated.

Skills / Knowledge / Abilities

Must be able to communicate effectively through written, verbal and non-verbal mediums with individuals from various backgrounds; provide excellent customer service to all customers; maintain high levels of concentration and mental attention; and have strong organizational, problem solving and time management skills.

Does this position have supervisory responsibilities? No Preferred Education/Experience Deadline to Apply 11/18/2022 University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

A Lounge Agent is responsible for preparing and replenishing food and beverage service in the Executive Lounge in the hotel's continuing effort to deliver outstanding guest service and to maximize profitability.
What will I be doing?

As a Lounge Agent, you will comfort executive Guests throughout their stay at the hotel by responding efficiently to their inquiries and offering advice and information as requested. A Lounge Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

* Welcome executive Guests on arrival and assist them during their stay dealing efficiently with inquiries and any complaints
* Ensure that all Guest supplies and amenities are offered and replenished to the required standards
* Walk the lounge carefully in order to clear dirty dishes and glasses from the tables; carry dirty dishes and glasses them to the kitchen to be rinsed and placed in the dishwasher. Operate the dishwasher, remove and dry clean service ware and put them in their proper place.
* Sweep, mop, clean and maintain the Executive Floor kitchen, bar area, lounge and bathroom throughout the shift. Maintain the cleanliness of the lounge at all times.
* Polish and dust furniture in the Executive Lounge on a daily basis.
* Maintain established linen, equipment and service ware par levels in the kitchen and lounge.
* Set up food & beverage for transport into the Lounge area.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

About Us: The Brown Palace Hotel and Spa, Autograph Collection, synonymous with extraordinary service since 1892, invites you to join a new level of luxury Downtown Denver hotels. Home to a collection of 241 distinct guestrooms and suites, the hotel also boasts six unique restaurants and bars, a boutique spa and nearly 20,000 square feet of meeting space, making the Brown Palace as appropriate for an adventurous jetsetter as it is for a corporate-minded CEO.
In addition to being a part of one of the most historic hotels in Denver, team members will enjoy many additional perks of working at the Brown Palace Hotel and Spa. These perks include discounted RTD Eco Pass, free employee meals, discounts on services/F&B at the hotel and Friends and Family hotel room discounts. Come learn more about joining our team!
Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview:

Assist the Outlet Manager in maintaining a clean and welcoming environment, as well as providing guests stellar service.

Responsibilities:

• Setup Buffet and maintain buffet food and cleanliness
• Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware.
• Put out all food items from kitchen
• Greet and interact with our Elite guests
• Gather all stocked items and rotate properly to endure food quality
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.
• Take care of guests with during their breakfast experience and replenish as necessary.
• Transport all dirty tableware from dining room to dishwashing area for proper cleaning

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job related duties as assigned.

Pay Range: $17-$18/hr

Qualifications:

• Knowledge of the appropriate table settings and service ware.

• Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs with or without reasonable accommodations.
• Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs with or without reasonable accommodations.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
• Ability to establish and maintain effective working relationships with associates, customers and patrons.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

• Demonstrate ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Benefits:

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ?through EyeMed. ?Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. Our property provides a complimentary meal during your work shift.

Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.