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What is a manager, custom support and services and how to become one
A manager, custom support and services is responsible for ensuring that customers are satisfied at all times. They are responsible for providing a productive and motivating working environment and addressing any issues or disputes from customers and clients.
Some of the duties that come attached to the position are delivering a comprehensive service to enquiring customers, possibly delegating certain customer enquiries to specific teams, managing a large number of incoming calls and emails, managing customers' accounts, and generating sales leads and building sustainable relationships where necessary. Whilst no formal education requirements exist, a high school diploma or a GED may prove beneficial. Moreover, a bachelor's degree in marketing or related field may give an advantage over other candidates. Essential skills include organizational, administrative, communication, interpersonal, and customer service.
The average hourly salary for the position is $38.38, which amounts to $79,832 annually.
What general advice would you give to a manager, custom support and services?
Yeqiang Lin Ph.D.
Interim Department Head & Associate Professor, California Polytechnic State University-San Luis Obispo
Avg. Salary $36,936
Avg. Salary $59,228
Growth rate 6%
Growth rate 0.3%
American Indian and Alaska Native 0.65%
Asian 5.67%
Black or African American 9.64%
Hispanic or Latino 19.02%
Unknown 4.79%
White 60.23%
Genderfemale 57.41%
male 42.59%
Age - 48American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 48Stress level is high
7.1 - high
Complexity level is advanced
7 - challenging
Work life balance is fair
6.4 - fair
Manager, custom support and services career paths
Key steps to become a manager, custom support and services
Explore manager, custom support and services education requirements
Start to develop specific manager, custom support and services skills
Skills Percentages Support Services 12.17% Patients 7.21% Customer Satisfaction 6.40% Technical Support 6.09% Data Entry 5.88% Complete relevant manager, custom support and services training and internships
Accountants spend an average of 6-12 months on post-employment, on-the-job training. New managers, custom support and services learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a manager, custom support and services based on U.S. Bureau of Labor Statistics data and data from real manager, custom support and services resumes.Research manager, custom support and services duties and responsibilities
- Achieve ISO 9001-2000 certification for supply chain.
- Lead assimilation activities, and execute tactical plans to integrate an additional EDI messaging support unit, acquire by OpenText.
- Manage conversion from proprietary CRM to SalesForce.com.
- Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
Prepare your manager, custom support and services resume
When your background is strong enough, you can start writing your manager, custom support and services resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a manager, custom support and services resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable manager, custom support and services resume templates
Build a professional manager, custom support and services resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your manager, custom support and services resume.
Apply for manager, custom support and services jobs
Now it's time to start searching for a manager, custom support and services job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first manager, custom support and services job
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Average manager, custom support and services salary
The average manager, custom support and services salary in the United States is $36,936 per year or $18 per hour. Manager, custom support and services salaries range between $22,000 and $60,000 per year.
What am I worth?
How do managers, custom support and services rate their job?
Manager, custom support and services reviews
I like building relations with other companies, keeping customers satisfied and growing in all areas,
Non caring employer's , standing on my feet all day, working weekends, low pay
Updated January 8, 2025
