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Manager/network administrator skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Dale Musser Ph.D.,
Laura A. Meyer M. Ed.
Below we've compiled a list of the most critical manager/network administrator skills. We ranked the top skills for managers/network administrator based on the percentage of resumes they appeared on. For example, 14.6% of manager/network administrator resumes contained customer service as a skill. Continue reading to find out what skills a manager/network administrator needs to be successful in the workplace.

15 manager/network administrator skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how managers/network administrator use customer service:
  • Monitored and managed relevant certification training in customer service and information technology for Infrastructure Support personnel among two site locations.
  • Conducted in-processing and out-processing; provided customer service to squadron personnel; and scheduled dental appointments for squadron members.

2. Network Administration

Here's how managers/network administrator use network administration:
  • Direct manager of team of five Network Administrators in addition to performing day-to-day network administration responsibilities, listed below.
  • Accepted challenge of taking on Network Administration which opened opportunity for redesigning LAN/WAN.

3. Database

A database is a collection of data and information which makes it easy to view, access, and manage. Databases save a lot of time and can store huge amounts of data. Databases make sorting data easier and stores it in certain fields which narrows the searching criteria. A database usually contains tables, graphs, and columns to display data.

Here's how managers/network administrator use database:
  • Supervised Computer Network System for the foundation and maintain extensive Database System which encompasses networking of college students and alumni.
  • Supervised office personal Administered network Maintained customer database, payroll, accounts receivable Ordered inventory Scheduled customer repairs

4. Disaster Recovery

The ability or procedure by which an organization regains its access and control over its IT framework after an unwanted disaster such as natural calamity or a cyberattack.

Here's how managers/network administrator use disaster recovery:
  • Maintained Enterprise level backup technologies and strategies in accord with stated disaster recovery and business continuity policies among two sites.
  • Adhered to a rigid Company Disaster Recovery Plan utilizing several cost effective data backup methods to ensure data preservation.

5. Switches

Here's how managers/network administrator use switches:
  • Network administrator who configured organizational Cisco and HP switches and routers ensuring security and availability.
  • Patched/upgraded over 200 switches internal operating systems in response to a vulnerability.

6. Network Infrastructure

Here's how managers/network administrator use network infrastructure:
  • Evaluated, planned and implemented wireless network infrastructure for voice/data used at the hospital and physician offices.
  • Assisted in both network management and network hardware installation and configuration to improve network infrastructure.

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7. PC

Here's how managers/network administrator use pc:
  • Network Administrator PC Support Specialist Responsible for supporting all internal and external users.
  • Analyzed and applied handwritten accounting reports into PC generated spreadsheet reports.

8. Lan

Here's how managers/network administrator use lan:
  • Designed and implemented fully integrated automated communications environment through LAN upgrades via integrated data/voice/video networks and networking over cable TV.
  • Provided LAN administration to include hardware/software upgrades, needs analysis and purchasing of equipment.

9. Desktop Support

Here's how managers/network administrator use desktop support:
  • Provide desktop support including: hardware/software implementations and upgrades.
  • Complete Windows NT Server Admin and desktop support for 50-100 users.

10. Routers

A router is a device that gives a computing device the capability to connect to the internet and transfer data between different devices whether at a home or office. It may include several network ports to connect many devices at one go.

Here's how managers/network administrator use routers:
  • Installed and configured customer routers and firewalls.
  • Directed IT related projects dealing with migration of Cisco Routers, Dell / HP hardware, OS and applications.

11. Email Accounts

Here's how managers/network administrator use email accounts:
  • Executed a broad array of administrative responsibilities, including email account configuration, permissions, and user creation and management.
  • Maintained Windows 2003 server; maintained user/email accounts and configured laptops/personal computers.

12. SQL Server

Here's how managers/network administrator use sql server:
  • Maintained, supported, installed and upgraded all SQL servers and clusters, including analyzing hardware requirements and storage needs.
  • Spear heading a full migration from a proprietary data base application to MS SQL server.

13. Firewall

Here's how managers/network administrator use firewall:
  • Tasked with boundary protection monitoring which includes implementing intrusions detection software and reviewing Sidewinder Firewall security logs.
  • Improved network security by implementing firewall and VPN technology to protect Association network assets.

14. DOD

Definition of Done (DoD) is a set of deliverables that are needed to devise software. These deliverables are valuable to the system and can be exemplified by writing code, coding comments, unit testing, integration testing, design documents, release notes, and so on.

Here's how managers/network administrator use dod:
  • Administered vendor security updates/patches for system hardening to conform to Department of Defense (DoD) standards and security requirements.
  • Installed new weather displays for air traffic control tower, provided support in connecting to DoD network.

15. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how managers/network administrator use troubleshoot:
  • Maintain and troubleshoot all equipment including anesthesia monitors and anesthesia machines, all surgical monitors and video equipment.
  • Configure and troubleshoot Outlook Email/exchange Server.
top-skills

What skills help Managers/Network Administrator find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on manager/network administrator resumes?

Dale Musser Ph.D.Dale Musser Ph.D. LinkedIn profile

Associate Teaching Professor, University of Missouri

-Working on teams and collaboration - people skills matter a lot.
-Past accomplishments in delivering results while working with others
-Technical skills in target areas for job. The hottest areas right now: machine learning, large scale apps, and autonomous systems.

What manager/network administrator skills would you recommend for someone trying to advance their career?

Laura A. Meyer M. Ed.Laura A. Meyer M. Ed. LinkedIn profile

Professor, Northeastern University

Students should really be working on honing the skills in their areas of focus and interest. With that said, they should also work toward becoming more well-rounded in all areas. A few of my students have realized through job postings, they have found that although they may want to work in data, knowing the basics of programming will be useful as well.

What type of skills will young manager/network administrators need?

Veronica CochranVeronica Cochran LinkedIn profile

CEO, International Association of Administrative Professionals

Those entering the administrative profession in the upcoming years will find it beneficial to understand what it means to be a strategic partner to their direct manager/supervisor, department, and organization at-large. As strategic partners, their role will extend beyond being a support person. It will involve strategically aligning oneself to fulfilling the organization's mission and vision while achieving business outcomes and success. The following skills will optimize both professional and organizational effectiveness:

1. Time management and organization
2. High EQ and interpersonal communication
3. Leadership effectiveness and accountability
4. Relationship management - (high inclusion capacity and high collaboration)
5. Problem-solving and innovation
6. Strategic planning and adaptability
Do you want to know more?
Read more about what experts have to say about manager/network administrator

List of manager/network administrator skills to add to your resume

Manager/network administrator skills

The most important skills for a manager/network administrator resume and required skills for a manager/network administrator to have include:

  • Customer Service
  • Network Administration
  • Database
  • Disaster Recovery
  • Switches
  • Network Infrastructure
  • PC
  • Lan
  • Desktop Support
  • Routers
  • Email Accounts
  • SQL Server
  • Firewall
  • DOD
  • Troubleshoot
  • VPN
  • Windows Server
  • Payroll
  • Windows NT
  • Workstations
  • CAD
  • Linux
  • VMware
  • VoIP
  • Network Security
  • OS
  • DNS
  • Unix
  • Phone System
  • TCP/IP
  • Novell
  • Microsoft Exchange
  • User Accounts
  • DHCP
  • Citrix
  • Exchange Server
  • SAN
  • Windows XP
  • SharePoint
  • Network Support
  • Computer Network
  • Technical Issues
  • Computer System
  • Ethernet
  • PBX
  • System Administration
  • Microsoft Windows
  • Intranet
  • Network Equipment

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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