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Manager of employee communications skills for your resume and career

Updated January 8, 2025
4 min read
Quoted experts
Dr. Stefka Hristova Ph.D.,
Robert Glenn Howard Ph.D.
Below we've compiled a list of the most critical manager of employee communications skills. We ranked the top skills for managers of employee communications based on the percentage of resumes they appeared on. For example, 14.0% of manager of employee communications resumes contained employee engagement as a skill. Continue reading to find out what skills a manager of employee communications needs to be successful in the workplace.

15 manager of employee communications skills for your resume and career

1. Employee Engagement

Here's how managers of employee communications use employee engagement:
  • Supported progressive corporate culture through globally-deployed internal communications programming including intranet, face-to-face meetings, employee engagement practices and electronic newsletters.
  • Facilitated a collaborative effort with human resources and key business partners to develop a global employee engagement strategy and communication plan.

2. PowerPoint

Here's how managers of employee communications use powerpoint:
  • Created PowerPoint presentations for the Board of Director meetings.
  • Partnered with designers to transform PowerPoint template into beautiful yet functional tool that enables scientists and executives to convey complicated information.

3. Project Management

Here's how managers of employee communications use project management:
  • Supported enterprise executives and business-unit leaders directly in a relationship management and in a project management capacity.
  • Provided communications support for Executive Leadership Team which included change management, reputation management and project management.

4. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how managers of employee communications use human resources:
  • Managed internal employee and divisional Human Resources website.
  • Determined space and staffing requirements, created scripts for notifying managers and Human Resources, coordinated with IT and HRIS.

5. External Communications

External communications refer to the exchange of information between the organization one is working with and another organization.

Here's how managers of employee communications use external communications:
  • Managed internal & external communications, customer relations, farmers markets and data compiling.
  • Planned and implemented internal and external communications activities, including special events.

6. Communication Channels

Communication Channels are the various means (radio, television, voice notes, text messaging) that are used to transmit information from person to person. It can also be interpreted as the hierarchy of information dissemination in an organization. For instance; a worker on-site can't go directly to the MD to report an issue without reporting to the site manager who then takes the issue directly to the MD.

Here's how managers of employee communications use communication channels:
  • Developed and manage multiple communication channels to ensure maximum message penetration, dialogue and understanding.
  • Analyzed communication channels, time management, and program costs to determine needs.

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7. SharePoint

Here's how managers of employee communications use sharepoint:
  • Developed a SharePoint site to track customer comments on agents' performance and other outstanding accomplishment the agents might have performed.
  • Reported monthly metrics for intranet readership using Microsoft SharePoint and Google Analytics.

8. Executive Communications

Executive communication involves onverting data into stories, creating memorable messages quickly, and identifing alternatives to data to be persuasive. To improve these, you should develop skills like getting to the core points, conveying the most important takeaways, focusing on outcomes, and speaking in an easily understandable manner.

Here's how managers of employee communications use executive communications:
  • Served as communications business partner and provided executive communications support to two functional units on business issues and initiatives.
  • Drafted executive communications including correspondence, welcome letters, proclamations, speeches.

9. Corporate Communications

Corporate communication is a way for a company or a business to communicate and interact with their clients, whether external or internal. They usually work as investors, government agencies, employees, the media sector, employees, and the public. It is written reports, advertisements, promotional materials, press releases, interviews, and meetings.

Here's how managers of employee communications use corporate communications:
  • Served as liaison with the media, local nonprofit organizations, and BD Corporate Communications.
  • Produced four internal employee and retiree publications and managed several corporate communications programs designed to enhance employee relations.

10. Editorial Calendar

Here's how managers of employee communications use editorial calendar:
  • Partnered with business units to develop and maintain an editorial calendar for company Intranet.
  • Manage editorial calendar and coordinate contributions from a dozen writers.

11. Business Objectives

Business Objectives refer to the goals and objectives which a company has set for itself. They could be related to profit, increasing growth of a business, or something else.

Here's how managers of employee communications use business objectives:
  • Lead responsibility for strategic development and execution of employee communications to support organizational transformation and business objectives.
  • Program emphasized continuous improvement efforts, which were tied to the site business objectives.

12. Executive Leadership

Here's how managers of employee communications use executive leadership:
  • Serve as primary internal communications consultant to executive leadership across business units.
  • Worked as part of new Enterprise Communications team to handle internal and external corporation communications for Executive Leadership Team members.

13. Business Strategy

The decisions and plans formulated by businesses that help them in achieving their business objective and milestones are referred to as business strategy. It allows companies to secure a competitive status in the market against other contenders. Companies form business strategies for longer terms such as 5 - 10 years, that helps staff in working towards a unified objective.

Here's how managers of employee communications use business strategy:
  • Develop robust dashboard to track activity, effectiveness and engagement of channels and communication campaigns to support business strategy.
  • Assessed and redefined the Program objective and align with priorities of the business strategy through employee learning and development.

14. Communications Programs

Here's how managers of employee communications use communications programs:
  • Managed strategic global employee communications programs including oversight of the corporate Intranet and development of executive messages/blog posts.
  • Consulted with the executive team and country leaders to establish effective employee communications programs.

15. Video Production

Here's how managers of employee communications use video production:
  • Direct specific activities to support communications strategies, including publications, website, video production, advertising, and public/media relations.
  • Managed development of Video Production Unit producing several commercial and public awareness shorts for highly targeted rural dissemination.
top-skills

What skills help Managers Of Employee Communications find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on manager of employee communications resumes?

Dr. Stefka Hristova Ph.D.

Associate Professor of Digital Media, Humanities, Communication, Culture, and Media Undergraduate Program Director, Co-Leader for Tech Forward Education for the 21st Century IDEA HUB GenEd, Michigan Technological University

Communication is a central block for building a community. Through communication on interpersonal, group, organizational, and public levels, we can co-create shared cultures. As such, communication is at the core of our personal, professional, and social worlds. Being a good communicator entails not only the ability to speak and write/design but also expertise in being a good listener and careful reader of multimedia content. Communicators can create a common ground, and as such, they are indispensable to organizations that seek to have a meaningful engagement with the public.

What soft skills should all Managers of employee communications possess?

Robert Glenn Howard Ph.D.

Director, Digital Studies & DesignLab, Professor, Department of Communication Arts, Affiliated Faculty, University of Wisconsin -- Madison

Soft skills are always key in any professional context, and they are often the sort of thing you can convey to a potential employer by giving a good interview: one that shows you can listen and respond verbally at the moment.

What hard/technical skills are most important for Managers of employee communications?

Robert Glenn Howard Ph.D.

Director, Digital Studies & DesignLab, Professor, Department of Communication Arts, Affiliated Faculty, University of Wisconsin -- Madison

Technical skills for communication officers include using social media platforms, using digital media software to create graphic, video, and audio content, understanding and doing some basic coding. Understanding the use of metadata tagging, social media marketing techniques, and database design and how those structures work can be assets.

What type of skills will young Managers of employee communications need?

Elizabeth B. RogersElizabeth B. Rogers LinkedIn profile

Academic Support Specialist and Instructor of Communication Studies, Huntingdon College

Adpatilbilty. It has become apparent now, maybe more than ever, that employees are expected to do their jobs well, no matter where they are completing their tasks. New job candidates will need to show with concrete evidence that they can adapt in situations that are new or uncommon. Many recent graduates can use their transition from traditional to remote learning as significant evidence of their ability to adapt. Many students thought they were going home for a few weeks in March and then spent the rest of the spring semester online. What changes did you make when the school went virtual that helped you succeed? How did you ensure you not only got your work done but also took care of yourself? What did you learn about yourself, your habits? Many students survived a tough transition, and that is something not only to applaud but use when you are selling yourself to potential employers in interviews. Employers want to know you will adapt, so be ready to tell them how you adapted during your experience with pandemic learning.

Teamwork. You must work as part of a team. However now, consider not only traditional teams but also virtual teams. I can tell you when my teaching and staff role got moved fully online last March, I relied on my team more than ever before. I work in a team environment every day, but when virtual was all we knew, teamwork became vital for not only my success but the success of my students, co-workers, and ultimately the institution. I know students hate group projects, but group projects are the closest things to the "real" workforce some students experience. Take group work seriously so you can learn how to excel in a group setting. How do you work in a team (both traditionally and virtually)? Are you reliable? Are you a leader or a follower (both are great)? Do you manage your time wisely so you can brainstorm, work, and revise? Being part of a team was always part of the workforce, so be ready to work in teams traditionally and virtually.

Technology skills. As I am sure many of you have seen, technology is becoming an extension of all work types now. It is not enough now to say you can work the Microsoft Office Suite and can type quickly. Companies need to know that you can manage technology in real ways, especially when you are not in the office. I would suggest students take an entry-level computer class at their organization as an elective, at the very least, to have some traditional training in all things tech. If your institution does not offer computer courses, I would suggest taking a free online course to earn a certificate of some kind. Students want to list real, tangible, and legitimate computer knowledge on their resumes to make them competitive.

List of manager of employee communications skills to add to your resume

Manager of employee communications skills

The most important skills for a manager of employee communications resume and required skills for a manager of employee communications to have include:

  • Employee Engagement
  • PowerPoint
  • Project Management
  • Human Resources
  • External Communications
  • Communication Channels
  • SharePoint
  • Executive Communications
  • Corporate Communications
  • Editorial Calendar
  • Business Objectives
  • Executive Leadership
  • Business Strategy
  • Communications Programs
  • Video Production
  • Company Intranet
  • Content Creation
  • Payroll
  • Communications Efforts
  • Video Scripts
  • Communications Materials
  • HTML
  • Intranet Site
  • Event Planning
  • Webcasts
  • Crisis Communications
  • Copywriting
  • Direct Reports
  • Feature Stories
  • Communication Vehicles
  • Press Releases
  • Internal Clients
  • Executive Management
  • Performance Management
  • Labor Relations
  • Electronic Newsletter
  • Facebook
  • Recognition Programs
  • Continuous Improvement
  • Corporate Intranet
  • Bank Deposits
  • Credit Card
  • POS
  • Customer Complaints
  • Leadership
  • Inventory Control

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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