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Manager of online communications skills for your resume and career
15 manager of online communications skills for your resume and career
1. Engagement Strategies
- Created engagement strategies to increase Facebook Fans, Twitter Followers and blog followers.
2. Customer Engagement
Customer engagement is an ongoing relationship/interaction that a business maintains with its customers through various online or offline channels to attract and retain loyal customers and gathering valuable customer information that transcends the sales transaction. Highly engaged customers buy and promote more, and show more loyalty. Providing a high-quality customer experience is an important component in customer engagement strategy.
- Lead salespeople in weekly seminars regarding the value of social media, customer engagement & brand loyalty.
- Created content for social media campaigns and calls to action to drive customer engagement.
3. HTML
- Reviewed HTML changes and blog appearance while conducting daily web maintenance of information and contact lists.
- Developed front end screens using JSP, HTML, CSS and JavaScript.
4. Facebook
- Moderated communities located in social networking sites including Facebook, Twitter and other similar social media outposts.
- Launched strategic online initiatives resulting in Evanescence's Facebook likes increasing from 7M to 15M in just over one year.
5. Instagram
- Designated Social Media Director Maintained up-to-date information on such social media platforms as our Facebook Pages and Instagram accounts.
- Customize messaging to best utilize multiple social media platforms including Facebook and Instagram.
6. Community Management
- Team lead responsible for community management and digital marketing content to support product launch campaigns and live operations.
- Assisted community management and sales teams with insight and direction of possible decisions and sales.
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Email campaigns fall under the marketing efforts that involve contacting multiple recipients at a time. Email campaigns are the best way to reach subscribers and potential clients and give them relevant offers along with valuable content. It is also an effective way to strengthen the relationship with customers.
- Handled receipts/guarantees, valuations, customer database, newsletter, email campaigns, blogs, online marketing, domain names.
- Managed Web Banner/Email Campaigns, SEO dashboards, Web Trends, for online events and promotions.
8. Twitter
- Created tweets to update company's Twitter accounts.
- Increased Twitter followers from zero-1440+ in 4 months.
9. Google Analytics
- Key responsibilities include analyzing site data using tools such as Adobe SiteCatalyst and Google Analytics.
- Used Google Analytics to prove hits on targeted articles.
10. Video Production
- Create and manage high quality video production projects for distribution across online channels and for national media.
- Manage online content, e-marketing, social media and video production.
12. YouTube
- Provided editorial support for YouTube videos and managed company postings on Facebook.
- Produce and syndicate promotional videos through user generated content outlets like YouTube.
13. Community Engagement
Community engagement is the process of working harmoniously with and through groups of people connected by geographic proximity, special interests, or similar situations to solve problems that affect the well-being of those people. Community engagement aims to better engage the community to achieve long-term sustainable results, processes, relationships, discourses, decision-making, or implementation for the benefit of the community.
- Manged community engagement, helped get members involved, managed personal groups, promoted savings budgets
- Developed community engagement within forums and social media platforms for two popular web games.
14. Search Engine Optimization
- Implemented Search Engine Optimization techniques that produced over 2,000 unique visitors per month and first page results on Google.
- Increased customer base exponentially by executing ad campaigns, organic search engine optimization & managing social media outlets.
15. KPI
- Utilized web analytics tools to create customized reports outlining KPI, metrics, and trends.
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What skills help Managers Of Online Communications find jobs?
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What skills stand out on manager of online communications resumes?
Professor of Communication Program Coordinator, Digital Media Production, University of Central Missouri
What soft skills should all Managers of online communications possess?
Hans Schmidt Ph.D.
Associate Professor of Communications, Coordinator, Schreyer and Cooper Honors Programs, Penn State University, Brandywine
What hard/technical skills are most important for Managers of online communications?
Hans Schmidt Ph.D.
Associate Professor of Communications, Coordinator, Schreyer and Cooper Honors Programs, Penn State University, Brandywine
What manager of online communications skills would you recommend for someone trying to advance their career?
Jeyoung (Jenny) Oh Ph.D.
Assistant Professor of Communication, University of Michigan-Flint
Graduates can also enhance their skill sets and put them into practice by engaging in different experiences, such as volunteering with organizations in their field. With the ongoing pandemic, many organizations are seeking virtual help from volunteers. For example, if you volunteer in a social media marketing project for a nonprofit organization, you get to create a social media campaign to increase awareness of the initiatives of the organization. This experience can hone your skills in creating and managing online content. To search for these kinds of opportunities, you can use sites such as VolunteerMatch or AllForGood. It would be a great chance for you to apply what you have learned in class to make society better in this novel pandemic. You can also engage in a remote internship for a similar experience.
List of manager of online communications skills to add to your resume
The most important skills for a manager of online communications resume and required skills for a manager of online communications to have include:
- Engagement Strategies
- Customer Engagement
- HTML
- Community Management
- Email Campaigns
- Google Analytics
- Video Production
- Social Networks
- YouTube
- Community Engagement
- Search Engine Optimization
- KPI
- Content Marketing
- Content Management System
- Media Management
- Web Content
- B Testing
- Social Media Management
- Photoshop
- Content Creation
- CSS
- Content Writing
- Jive
- Brand Marketing
- Blog Posts
- Social Media Sites
- Trade Shows
- Copywriting
- Google Adwords
- ROI
- Human Resources
- Windows
- Press Releases
- SQL Server
- Business Plan
- Drupal
- Web Traffic
- Training Materials
- Event Planning
- Online Sales
- PPC
Updated January 8, 2025
11. Social Networks