Mastercorp jobs in Hilton Head Island, SC - 27 jobs
Resort Housekeeper - Hilton Head Island
Mastercorp 4.1
Mastercorp job in Hilton Head Island, SC
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.
Don't miss out-APPLY TODAY!
What We Offer You:
Earn UP TO $20 per hour - Our system is designed to reward your efficiency and timeliness!
Paid training
Immediate hire
Benefits package including: Medical, Vision, Dental, Paid Time Off
Opportunities for growth and career development
Position Overview:
Responsible for consistently meeting quality and timeliness standards in the cleaning of resort property units. A Housekeeper must ensure he/she follows the company mission statement and values.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Maintain a high standard of excellence
Strip units of soiled linens
Remove trash from units
Clean units including but not limited to bedrooms, bathrooms, kitchens, living rooms, closets, and decks
Report clean units as vacant and ready for inspection
Report unit maintenance issues as per company procedure
Report damaged, dirty or stained carpets, drapes, furniture, and linens
Report missing inventory and supplies to Supervisor
Perform weekly guest services cleans as directed
Assist in maintaining the cleanliness and organization of storage closets
Attend all training sessions and perform practical application of training
Ensure a safe working environment
Assist in solving guest complaints promptly
Maintain a high sense of urgency so units are turned on time
Experience and Qualifications:
Previous experience in housekeeping preferred, but not required
Must be able to lift 25 pounds (with or without accommodation)
Ability to make decisions
Planning and scheduling capabilities
Ability to read, write and do basic math
Personal timeliness be prompt with all assignments
A passion for cleanliness
Strong work ethic
Ability to learn and change behavior
Work irregular hours
Work Environment:
This job operates in conditions that will include odors/dust, cleaning chemicals, and/or laundry chemicals.
The Housekeeper is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
$20 hourly Auto-Apply 12d ago
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Bilingual Production Supervisor - Hilton Head Laundry
Mastercorp 4.1
Mastercorp job in Hilton Head Island, SC
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.
Don't miss out-APPLY TODAY!
👉 Bilingual in English-Spanish
What We're Looking For:
Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.
Position Overview:
As a Laundry Supervisor, you are supporting the Plant Manager in meeting quality and timeliness standards. Responsible for helping lead the team with sorting linens and operating machines appropriately.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manage overall daily operations of the Linen Room.
Ensure quality controls are in place for all linen processes, rejecting any exceptions.
Responsible for maintaining cleanliness of the linen area.
Assist the Plant Manager on their day today duties.
Oversee the loading of carts and place accurately as requested.
Oversee in getting filled linen carts to designated areas.
Ensure a clean and tidy linen room always and report to the management if any items have been damaged (linen as well as uniforms).
Report to Plant Manager in case any uniforms need to be discarded or replenished.
Ensure that linen and uniforms are properly stored and recorded.
Ensure that the proper procedure is followed when linen or uniform needs to be discarded.
Ensure proper loading and unloading of dryers and setting proper temperature for different items that require drying.
Receive records and oversee sorting of clean uniform from laundry and arrange them properly on the shelves and racks.
Ensure team members adhere to all Health and Safety Regulations.
Keep and update the Laundry / linen productivity report daily.
Take linen which is spotted out and place separate for re-washing or special treatments.
Any linen which is torn is placed separately and returned to the Linen room for repair.
Keeps linen for all different departments separate.
Attends and participates in in-service education classes, on-the-job training programs, etc.
Schedules preventative maintenance of laundry equipment and co-ordinate with the engineering department for any maintenance issues.
Recommends equipment, linen and chemical purchasing needs to Department Head in budget preparation.
Assists in standardizing the method in which laundry tasks will be performed.
Makes recommendations to the Plant Manager.
Manage customer service issues quickly and effectively.
Responsible for proper running of equipment and proper amounts of chemicals.
Train, develop, and appraise the laundry team and Carry out stock takes as per management policy.
Assists in the recruitment and selection of laundry personnel.
Assigns schedules and duties to laundry staff as per business needs.
Assists in determining staffing requirements necessary to meet the Laundry Department's needs.
Other Qualifications
A passion for cleanliness.
Demonstrated motivational skills.
Strong work ethic.
Ability to train others.
Desire to help others.
Work irregular hours.
Travel Requirements
Rarely
Experience and Education Requirements
Must be able to lift 50 pounds (with or without accommodation).
Must be able to work weekends and holidays.
MasterCorp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, MasterCorp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
$48k-75k yearly est. Auto-Apply 22d ago
Bilingual Office Administrator - Hilton Head Laundry
Mastercorp 4.1
Mastercorp job in Hilton Head Island, SC
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.
Don't miss out-APPLY TODAY!
👉 Bilingual in English-Spanish
What We're Looking For:
Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Maintain an excellent business relationship with clients, vendors, and Associates.
Assist in payroll information consolidation for weekly submission - answer inquires from Payroll staff and/or Associates.
Assist with consolidation of invoices and transmission to Accounts Payable. Answer inquires of vendors and Accounts Payable staff.
Create and update databases and records for financial information and other data.
Support Accounts Receivable with billing. Respond to inquiries from Accounts Receivable staff.
Assist in making past due calls to clients as necessary.
Track annual pricing including automatic pricing increases. Notify clients of pricing changes as necessary.
Track contract renewals dates - update Director of Laundry as needed.
Responble for requisition, distribution and tracking of petty cash.
Perform bank deposits as needed and record properly.
Generate and distribute weekly Division/HKS Metrics.
Ensure all Associate communication boards are updated.
Assist in ensuring all document logs are mainained and up to date for each division.
Assist in drafting proposals for scope of work changes.
Assist in drafting proposals for potential new clients.
Facilitate Associate benefit and payroll questions by working with Human Resource Representative, Payroll Department, and RD.
Assist in monitoring Fleetio and GPS of the vehicle fleet.
Respond to all new business inquires and client requests - communicate to Division Manager or RD promptly.
Facilitate client concerns to appropriate operations managers.
Plan and coordinate meetings and appointments.
Assist in tracking due dates for Division Managers.
Gather weekly schedules and reports from Division Managers.
Order office and breakroom supplies as needed.
Distribute mail/packages received promptly.
Send outgoing mail via USPS, Fedex, and/or UPS.
Assist in gathering weekly schedules and forecasts.
Maintain office and breakroom to MasterCorp's high cleanliness standards.
EXPERIENCE AND EDUCATION
Associate's Degree in field directly related to position or equivalent combination of education and work experience
Minimum two (2) years of experience related to the position with progressive responsibility
OTHER QUALIFICATIONS
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong supervisory and leadership skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced and at times stressful environment.
Basic understanding of how to operate standard business equipment.
Proficient with Microsoft Office Suite or related software.
TRAVEL REQUIREMENTS
Rarely - on average 5% of travel on a quarterly basis
WORK ENVIRONMENT
This position works in an operations environment with odors and/or dust and cleaning and laundry chemicals. Additionally, this job operates in a professional office environment routinely using standard office equipment such as computers, phones, copiers, faxes, and filing cabinets.
The is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.
DISCLOSURES
MasterCorp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, genetics or protected Veteran status, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
$26k-32k yearly est. Auto-Apply 15d ago
Plant Manager, Commercial Laundry Facility - Located in Beaufort, South Carolina
Mastercorp 4.1
Mastercorp job in Bluffton, SC
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
THIS POSITION IS LOCATED IN BEAUFORT, SOUTH CAROLINA
RELOCATION ASSISTANCE PROVIDED TO CANDIDATES OUTSIDE OF THE IMMEDIATE REGION.
The Plant Manager Laundry Operations is responsible for oversite of the laundry operations at an assigned facility. This position is responsible for all related functions, procedures, programs and policies in achieving standards and efficient operations of the Plant. Additional responsibilities include hiring, training, coaching and counseling respective Associates. This position will ensure Associates' commitment to maintaining laundry expectations through observation, communication and recognition. The Plant Manager serves as a role model, develops talent and provides staff support in handling complex situations. Other activities include managing outside contractors to perform certain repair or replacement projects.
ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Take ownership for the successful operation of laundry working collaboratively with business partners to ensure KPIs and other performance goals are achieved.
* Monitor the key performance indicators of Quality, Timeliness and Budget and ensure laundry management team is working together to achieve targets. Hold team accountable for measurable results and develop action plans for team if key metrics aren't being achieved.
* Ensure proper inventory of tools and chemicals is always maintained; ensure equipment is in good operating condition, rotating out in accordance with replacement schedules/plans.
* Provide routine updates to leadership meeting frequency and information expectations established.
* Act as a change leader and champion organizational changes to achieve short and long-term goals and objectives.
* Partner with Talent Acquisition to ensure that the operations has an active recruiting strategy in place - effectively monitoring staffing levels at site and ensuring TA and the HR Business Partner are aligned with the strategy to ensure staffing levels are maintained.
* Partner with Learning and Development and Field HR to ensure there is an onboarding, training and retention strategy in place for team members; working with Laundry Leadership to ensure process is followed and there is correct selection, onboarding, training, and employee retention and recognition program.
* Interview, select, onboard, and oversee training of site personnel including Laundry Managers.
* Manage performance of management team, including evaluating, coaching, developing as needed.
* Establish and maintain a welcoming culture of engagement and inclusion.
* Provide timely response to associate concerns by addressing them directly or referring them to others who can assist.
* Provide ongoing performance feedback to all Laundry Associates.
* Consistently enforce established policies and procedures.
* Ensure established policies and procedures are carried out as defined, including but not limited to; MasterTalks, STS, grooming/uniform standards, new hire onboarding/orientation, training, safety standup meetings, etc.
* Coordinate monthly and quarterly meetings to engage with team.
* Ensure a safe working environment for all team members, utilizing safety committee meetings, training, and good practices are taking place.
* Ensure that a transportation strategy is in effect for the site - utilizing vehicles and drivers with efficiency, and that vehicle safety protocols and program are being followed by all laundry associates and other assets are maintained and in good working order.
* Consistently and effectively communicate the company objectives to management team through organized and scheduled meetings.
* Build a professional relationship with clients and other key members of the clients' staff and maintain frequent communication with resort team.
* Develop a customer first culture and display professional behavior to MasterCorp clients and client owners and guests.
EXPERIENCE AND EDUCATION:
* Bachelor's Degree in a field related to position or equivalent combination of education and work experience.
* Minimum five years of plant management responsibility preferably in a laundry operations facility.
OTHER QUALIFICATIONS:
* A proven track record of driving strong performance and key field operations metrics.
* Outstanding leadership skills. Inspiring interpersonal effectiveness to lead teams, train talent and effect change. Track record of building talent.
* Language Skills: Effective written and verbal English communication, bi-lingual Spanish a plus.
* Computer Skills: Proficiency with Microsoft Outlook, Word, Power Point, and Excel.
* Work Environment: Working weekends, holidays and irregular hours.
* Ability to drive a company vehicle without restrictions.
The Plant Manager Laundry Operations is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
$60k-107k yearly est. Auto-Apply 2d ago
Laundry Equipment Operator - Beaufort, SC
Mastercorp 4.1
Mastercorp job in Beaufort, SC
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
The Equipment Operator, reporting to the Director of Laundry Operations, is responsible for operating and maintaining a minor tunnel, Softrol soil rail system, and Milnor dryer systems. This role is expected to monitor computer systems and processes to ensure efficient and effective production of laundry operations.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Operate and monitor the minor tunnel, Softrol soil rail system, and Milnor dryers according to established procedures.
Ensure all equipment is functioning properly and perform routine maintenance as needed.
Monitor computer systems to track the progress of laundry batches through the tunnel and dryer systems.
Adjust settings as necessary to achieve optimal results in terms of cleanliness and dryness of laundry.
Troubleshoot equipment issues and perform minor repairs or escalate to maintenance team as required.
Maintain a clean and safe work environment.
Adhere to all safety and operational procedures.
EXPERIENCE AND EDUCATION
High school diploma or equivalent
Fluent in English; Bilingual a plus
Proven experience in operating industrial laundry equipment preferred.
OTHER QUALIFICATIONS
Proven experience in operating industrial laundry equipment preferred.
Ability to work independently and as part of a team.
Strong attention to detail and problem-solving skills.
Basic computer skills and ability to learn new software programs quickly.
Willingness to work flexible hours as needed.
WORK ENVIRONMENT
This position works in an operations environment with odors and/or dust and cleaning and laundry chemicals. Additionally, this job operates in a professional office environment routinely using standard office equipment such as computers, phones, copiers, faxes, and filing cabinets.
The is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
The Maintenance Technician - Laundry is responsible for servicing/repairing and maintaining the mechanical, electrical, and plumbing systems as well as the physical features of the laundry equipment while maintaining a safe and friendly environment. Provide general maintenance and cleaning of the laundry, facility and equipment.
Full Time Position
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Efficiently, accurately, and courteously complete service calls as assigned, contacting laundry attendant within 5 minutes of request.
* Complete all assigned work orders daily.
* Change light bulbs and ballasts as soon as reported or noticed.
* Maintain boilers and pumps daily.
* Clean up surrounding area upon completion of maintenance.
* Accurately fill out a daily Engineering report.
* Efficiently replace air filters on AC units on a regular basis.
* Perform preventive maintenance on laundry equipment per standard checklist or as requested by the Director of Laundry; maintain all maintenance records.
* Repair and maintain laundry carts.
* Efficiently operate small hand tools such as drills, grinders, saws, etc.
* Use safety equipment such as goggles, aprons, gloves, respirators, or dust mask.
* Efficiently and safely operate machinery such as drills, grinders, Sawzall, welding machine and band saw.
* Learn and develop in position to gain additional skills for keeping equipment in good repair.
* Understand and apply basic electricity, plumbing and carpentry to efficiently repair laundry equipment.
* Accurately and efficiently handle test equipment, hand tools, etc.
* Drive laundry truck when needed.
Experience and Education Requirements
* High school diploma or equivalent combination of education and work experience.
* Minimum of one (1) year of experience as a Preventative Maintenance Tech or similar skilled trade.
* Proficient skills in mechanical, electrical, and plumbing.
* Knowledge of hand and power tools and mechanical aptitude.
* Strong knowledge of pumps, electric motors, electrical circuits, mechanical drive systems, gas and steam operated systems and belt drive equipment.
* Must meet the requirements to receive a company driving permit.
* Ability to problem solve and troubleshoot.
* Strong interpersonal skills.
* Ability to follow written instructions.
The Maintenance Tech is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
$28k-38k yearly est. Auto-Apply 18d ago
Chief Engineer, Laundry Plant - Beaufort, South Carolina
Mastercorp 4.1
Mastercorp job in Savannah, GA
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
THIS POSITION IS LOCATED IN BEAUFORT, SOUTH CAROLINA
RELOCATION ASSISTANCE PROVIDED TO CANDIDATES OUTSIDE OF THE IMMEDIATE REGION
The Chief Engineer, Laundry, reporting to the VP Laundry Operations [or Plant Manager], is responsible for the repair, maintenance (including comprehensive preventive maintenance) of industrial washers, dryers, boilers, compressors, conveyors, and other equipment. The role will also direct the maintenance department, equipment, building and grounds.
ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Manage and train the maintenance staff including setting expectations and driving performance.
* Maintain all safety policies including a safe and clean work environment.
* Responsible for inventory control and purchasing of equipment, parts and maintain department budget.
* Responsible for supervising repairs and maintenance of industrial washers, dryers, boilers, compressors, conveyors, and other equipment.
* Diagnose, rebuild, and repair equipment, inspections, and preventative maintenance.
* Required to troubleshoot, install minor equipment, analyze and repair complex mechanical and electrical faults, including compressed air operated machines with little supervision.
* Able to read blueprints and electrical/electronic schematics.
* Order parts by cross-referencing to local vendors.
* Ensure that PMs, minor fine tuning of laundry systems, and major project work are completed efficiently and on a timely basis.
* Plans, organizes, and controls functions and activities of plant operations and building renovations.
* Reviews and evaluates existing programs, services, policies, and procedures.
* Monitors work performance and prepares and/or reviews performance evaluations for assigned associates.
EXPERIENCE AND EDUCATION:
* Associate Degree or Technical Diploma in electrical or mechanical engineering preferred.
* Minimum 5 years experience in leading facilities maintenance, plant operations or engineering services.
* Prior laundry operations experience preferred.
ADDITIONAL QUALIFICATIONS:
* Strong leadership skills, proactive decisive problem solver with the ability to create strategies in a changing environment.
* Computer literate. Basic to advanced knowledge of Excel, Word, Microsoft 365.
* Able to read blueprints and schematics.
* Comprehensive knowledge of overall department functions
* Excellent communication and interpersonal skills; bilingual Spanish a plus
* Motivated individual with the ability to work in a fast-paced environment and handle multiple projects and meet deadlines.
* Flexible schedule including days/nights, weekends, and holidays
The Chief Engineer, Laundry, is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
$62k-117k yearly est. Auto-Apply 18d ago
Director of Housekeeping - Hilton Head
Mastercorp 4.1
Mastercorp job in Hilton Head Island, SC
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
The Director of Housekeeping (DOH) will oversee MasterCorp site/sites of resort within assigned division. The DOH is responsible for providing leadership, motivation, accountability and development of MasterCorp Associates within the assigned site and ensuring the assigned site/sites is consistently meeting quality and timeliness standards along with budget objectives. In addition, they will develop and maintain a professional and effective relationship with resort management, vendors and service providers to MasterCorp and develop and maintain a high level of communication and spirit of partnership with site management team, regional and corporate personnel. The DOH must ensure company mission statement and values are followed, always motivated by the best interests of the Company, its Associates and Customers.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Monitor the key performance indicators of Quality, Timeliness and Budget and ensure site management team is working together to achieve targets. Holds team accountable for measurable results and develops action plans for team if key metrics aren't being achieved.
Ensure that the site has an active recruiting strategy in place - monitoring staffing levels at site, speaking with RD, field recruiters and HR Manager to communicate strategy and ensure staffing levels are maintained.
Ensure there is an onboarding, training and retention strategy in place for team members; working with EH and AEH to ensure process is followed and there is correct selection, onboarding, training, and employee retention and recognition program.
Interview, select, onboard, and oversee training of site personnel including Executive Housekeepers and Assistant Executive Housekeepers.
Manage performance of management team, including evaluating, coaching, developing, and disciplining management members as needed.
Ensure a safe working environment for all team members, utilizing safety committee meetings, training, and good practices are taking place.
Ensure that a transportation strategy is in effect for the site - utilizing vehicles and drivers with efficiency, and that vehicle safety protocols and program are being followed by all site employees and other assets are maintained and in good working order.
Consistently and effectively communicate the company objectives to management team through organized and scheduled meetings.
Build a professional relationship with resort management and other key members of the resort staff and maintain frequent communication with resort team.
Develop a customer first culture and display professional behavior to MasterCorp clients and client owners and guests.
Be willing and able to perform duties of Executive Housekeeper as needed.
Qualifications and Requirements:
Minimum five years of progressive responsibility in housekeeping operations with successful mega site responsibility.
Associate's Degree in a field directly related to this position or equivalent combination of education and experience.
A proven track record of driving strong performance and key field operations metrics.
Outstanding leadership skills. Inspiring interpersonal effectiveness to lead teams, train talent and effect change. Track record of building talent.
Strong writing, verbal presentation, and client facing skills.
Language Skills: Effective written and verbal English communication, bi-lingual Spanish a plus.
Computer Skills: Proficiency with Microsoft Outlook, Word, Power Point, and Excel.
The Director of Housekeeping is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
$45k-73k yearly est. Auto-Apply 8d ago
Guest Service Representative
Residence Inn By Marriott 3.8
Pooler, GA job
Job DescriptionDescription:
Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue.
Responsible for the total front office operations: Acts as Manager on Duty as needed, responds immediately to guest requests, represents the hotel in the morning and afternoon hours, maintains thorough communication with management staff.
PREREQUISITES
Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.
Experience in service, sales, telesales or guest relations type of industry preferred
High school diploma or equivalent of same
SUMMARY OF ESSENTIAL JOB FUNCTIONS
Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
Must be able to stand for eight hours, bend, stretch, reach.
Must be able to see and hear.
Must be able to communicate with other associates and/or guests.
Requirements:
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge:
Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.
Frequent Stay Program
Reservations procedures including cancellations and “walking” guest
Phone etiquette and answering procedures
Area shopping, dining, entertainment and travel directions to assist guest inquiries.
Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events.
Manager on Duty functions when necessary or as scheduled
Skills:
Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change.
Proficient in written and verbal English
Problem solving and conflict resolution skills
Abilities:
Multi task, remain associate and guest service centric.
Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books.
Assist with guest issues with professionalism, maintaining hospitable attitude
SPECIFIC RESPONSIBILITIES
Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible.
Promote and sell services/amenities of the hotel.
Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products.
Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual.
Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas.
Check all credit cards for validity before the end of the shift.
Learn and utilize PMS.
Ensure all cash, check and miscellaneous departments are in balance at shifts end.
Assist in other areas: F & B, cleanliness of property wherever assistance is needed for guest satisfaction.
Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc.
Have a thorough working knowledge of emergency procedures.
Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately.
Report any unusual occurrences or request to the manager.
Maintain certification from a responsible
Utilize Service Recovery Log and other necessary communication logs from shift to shift.
Maintain stock/cleanliness in the market area.
Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards.
Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage.
WORKING CONDITIONS/SPECIAL REQUIREMENTS
This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.
Standing, walking for long periods of time while maintaining a friendly professional image.
May be required to work any day/shift, including weekends.
POSITIONS FOR POSSIBLE ADVANCEMENT
Assistant General Manager
Guest Service Manager
Guest Service Supervisor
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
$21k-25k yearly est. 19d ago
Temporary Seasonal Laundry Attendant
Mastercorp 4.1
Mastercorp job in Hilton Head Island, SC
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
Experience: Employer will consider for employment any person who possesses at least three (3) months of experience preferred but not required at a hotel, resort, private club or vacation homes; other hospitality or cleaning experience can be substituted. Will report directly to the Executive Housekeeper.
Worksite: All work performed at worksite(s) noted above. Workers are assigned to a single primary worksite per day, however based on business need worker may be assigned additional tasks at other worksites within the MSA. Employer will provide transportation to additional worksite location. Daily commuting time to worksites is less than one (1) hour.
Transportation: Daily transportation is provided to and from worksite.
Training: On-the-job training is provided.
Wage: Guaranteed prevailing wage rate per hour stated above and paid weekly in any given workweek
Overtime: Overtime is available and guaranteed at no less than the hourly rate stated above. Depending upon worksite location and other discretionary factors, employee may be eligible for additional compensation in the form of an additional bonus at the discretion of the Employer. Example of discretionary bonuses may include: employee referral, or performance bonuses.
Schedule: 35 hours per week. Work schedule can vary and can include evening and weekend hours. Work may be performed on any day of the week from Monday through Sunday. Work hours are from 9:00am to 4:00pm and may vary.
A single workweek will be used to compute wages due.
Federal requirements of Employer for workers hired with H-2B Visa authorization and all corresponding U.S. workers. Employer will consider all qualified candidates; however housing is offered to those individuals who reside 100 Miles or more outside of the work location that are willing to temporarily relocate to the work location. If hired, Employer is willing to facilitate housing accommodations through a third party or through Employer owned housing. Housing is limited to the period of time of temporary employment which is no more than nine (9) months and is on a first come first serve basis. Cost of housing if accepted, is no more than $175 per week payable to third party housing provider via voluntary payroll deduction as allowed by law. If housing is utilized, an agreement for housing will be required with the third-party provider. A security deposit of up to $200.00 is required, of which $50.00 is nonrefundable. Employee shall pay the deposit at $10.00 per week via voluntary payroll deduction (as allowed by law) until the deposit is paid in full, and in no event shall the total deposit payment exceed $200.00. If housing is left in good condition, $150.00 will be refunded to employee in the same method as paid. All deductions from paycheck required by law will be made.
If the worker completes 50% of the work contract period, Employer will pay directly for and/or reimburse workers for transportation and subsistence from the place of recruitment to the place of work. Upon completion of the work contract or where the worker is dismissed earlier, Employer will provide or pay for worker's reasonable costs of return transportation and subsistence back home or to the place the worker originally departed to work, except where the worker will not return due to subsequent employment with another Employer. Employer will pay directly for and/or reimburse workers for all reasonable inbound transportation and subsistence costs within the first workweek.
Employer will pay directly for and/or reimburse workers for all reasonable outbound transportation and subsistence costs during the last workweek. The amount of transportation payment or reimbursement will be equal to the most economical and reasonable common carrier for the distances involved. Daily subsistence will be provided at a rate of $16.28 per day during travel to a maximum of $68.00 per day with receipts. Employer guarantees to offer work for hours equal to at least three fourths of the workdays in each 12-week period of the total employment period.
The Employer will provide workers at no charge all tools, supplies, and equipment required to perform the job. H-2B workers will be reimbursed in the first workweek for all visa, visa processing, border crossing, and other related fees, including those mandated by government (excluding passport fees).
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
$18k-25k yearly est. Auto-Apply 13d ago
Resort Houseperson - Hilton Head Island
Mastercorp 4.1
Mastercorp job in Hilton Head Island, SC
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.
Don't miss out-APPLY TODAY!
WHAT WE OFFER YOU
Starting at $17.50 per hour
Refer A Friend Bonus Potential
Immediate hire - Full-time and part-time positions available
Paid Training
Benefits package including: Medical, Vision, Dental, Paid Time Off
Opportunities for growth and career development
What We're Looking For:
Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.
Position Overview:
The Houseperson/ Runner is responsible for assisting and supporting the Supervisors and Housekeepers in meeting quality and timeliness standards. A Houseperson must ensure he or she follows the company mission statement and values.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Maintain a high standard of excellence.
Stock and maintain cleanliness and organization of storage closets.
Assist in stripping units of soiled linens as directed.
Remove soiled linens and trash from units.
Make linen and supply bags as directed.
Deliver linen and supply bags to units.
Walk all assigned buildings or floors to ensure all are free of linen, trash or equipment.
Report unit maintenance issues as per company procedure.
Report lost and found items to Executive Housekeeper.
Move furniture as directed.
Ensure a safe working environment at each site and office.
Willing and able to perform all duties related to site operation as directed by the Executive Housekeeper.
Maintain a sense of urgency so that units are turned on time.
Personal timeliness. Be prompt with all assignments and appointments.
Use supplies and equipment efficiently and effectively.
Assist in linen inventories and supplies as directed.
Assist in solving guest complaints promptly.
Create strong, positive customer relations.
Willing and able to assist resort guests and owners.
Make guest deliveries as directed.
Knowledgeable of the resort.
Experience and Qualifications:
Must be able to lift 25 pounds (with or without accommodation)
Ability to make decisions
Planning and scheduling capabilities
Ability to read, write and do basic math
Personal timeliness be prompt with all assignments
A passion for cleanliness
Strong work ethic
Ability to learn and change behavior
Work irregular hours
A valid driver's license will be required for certain locations.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
$17.5 hourly Auto-Apply 12d ago
Temporary Housekeeping Service Attendant - Hilton Head
Mastercorp 4.1
Mastercorp job in Hilton Head Island, SC
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
MasterCorp, Inc., headquartered in Crossville, Tennessee, seeks full-time Temporary Housekeeping Service Attendants will be responsible for cleaning and maintaining all rooms, suites, and indoor common areas at client properties, which includes but is not limited to vacuuming floors, dusting, laundering and replenishing linens and towels, removing trash from units, stripping units of soiled linen, disinfecting bathrooms, washing windows, reporting lost and found items to Management, assisting in maintaining storage closets, performing weekly service checks, emptying trash, lint traps, and vents. Occasional use of company utility vehicle or company automobile weighing no more than 8,000 lbs. and holds less than 15 passengers to assist with transporting tools and other necessary items within the worksite location in order to perform duties.
Other duties as assigned which are related to general functions of housekeeping and cleaning responsibilities which include, walk all assigned buildings or floors to ensure all are free of linen, trash or equipment. Move furniture as directed, make guest deliveries as directed. Assist in linen inventories which includes sorting and cleaning of dirty linen/terry. Fold or iron clean linen/terry and deliver linen/terry supply bags to units.
Experience: Employer will consider for employment any person who possesses at least three (3) months of experience preferred but not required at a hotel, resort, private club or vacation homes; other hospitality or cleaning experience can be substituted.
Supervisor: Will report directly to the Executive Housekeeper.
Worksite: All work performed at worksite(s) noted above. Workers are assigned to a single primary worksite per day, however based on business need worker may be assigned additional tasks at other worksites within the MSA. Employer will provide transportation to additional worksite location. Daily commuting time to worksites is less than one (1) hour.
Transportation: Daily transportation is provided to and from worksite.
Training: On-the-job training is provided.
Wage: Piece rate position paid on a basis of rooms cleaned, rather than on an hourly basis. Guaranteed prevailing wage rate per hour stated above and paid weekly in any given workweek when total piece-rate compensation does not meet prevailing wage.
Overtime: Overtime is available and guaranteed at no less than the hourly rate stated above. Depending upon worksite location and other discretionary factors, employee may be eligible for additional compensation in the form of an additional bonus at the discretion of the Employer. Example of discretionary bonuses may include: employee referral, or performance bonuses.
Schedule: 35 hours per week. Work schedule can vary and can include evening and weekend hours. Work may be performed on any day of the week from Monday through Sunday. Work hours are from 9:00am to 4:00pm and may vary.
A single workweek will be used to compute wages due. All deductions from paycheck required by law will be made.
Federal requirements of Employer for workers hired with H-2B Visa authorization and all corresponding U.S. workers. Employer will consider all qualified candidates, however housing is offered to those individuals who reside 100 Miles or more outside of the work location that are willing to temporarily relocate to the work location. If hired, Employer is willing to facilitate housing accommodations through a third party or through Employer owned housing. Housing is limited to the period of time of temporary employment which is no more than ten (10) months and is on a first-come first-serve basis. Cost of housing if accepted, is no more than $175 per week payable to third party housing provider via voluntary payroll deduction as allowed by law. If housing is utilized, an agreement for housing will be required with the third-party provider. A security deposit of up to $200.00 is required, of which $50.00 is nonrefundable. Employee shall pay the deposit at $10.00 per week via voluntary payroll deduction (as allowed by law) until the deposit is paid in full, and in no event shall the total deposit payment exceed $200.00. If housing is left in good condition, $150.00 will be refunded to employee in the same method as paid.
If the worker completes 50% of the work contract period, Employer will pay directly for and/or reimburse workers for transportation and subsistence from the place of recruitment to the place of work. Upon completion of the work contract or where the worker is dismissed earlier, Employer will provide or pay for worker's reasonable costs of return transportation and subsistence back home or to the place the worker originally departed to work, except where the worker will not return due to subsequent employment with another Employer. Employer will pay directly for and/or reimburse workers for all reasonable inbound transportation and subsistence costs within the first workweek. Employer will pay directly for and/or reimburse workers for all reasonable outbound transportation and subsistence costs during the last workweek. The amount of transportation payment or reimbursement will be equal to the most economical and reasonable common carrier for the distances involved. Daily subsistence will be provided at a rate of $16.28 per day during travel to a maximum of $68.00 per day with receipts.
Employer guarantees to offer work for hours equal to at least three fourths of the workdays in each 12-week period of the total employment period.
The Employer will provide workers at no charge all tools, supplies, and equipment required to perform the job. H-2B workers will be reimbursed in the first workweek for all visa, visa processing, border crossing, and other related fees, including those mandated by government (excluding passport fees).
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
$21k-27k yearly est. Auto-Apply 12d ago
Laundry Production Manager - Beaufort Laundry
Mastercorp 4.1
Mastercorp job in Beaufort, SC
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.
What We're Looking For:
Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.
Position Overview:
The Laundry Production Manager responsibilities include directing and organizing daily workflow and production, determining production priorities: training, safety, performance evaluations, tracking of poundage, reporting, scheduling and supervising the personnel within the department. The purpose of this position is to oversee floor production of the laundry facility, including day to day operations and the laundering and delivery of product “on time” and “on quality” to each site within the specified portfolio.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Plan work schedules.
Ensure proper use and maintenance of equipment.
Maintain a variety of records for laundry operations.
Requisition/receive supplies.
Responsible for some degree of budget accountability.
May interview applicants, hire or terminate as needed or required.
Oversee work of employees.
Authorize time worked.
Provide training as required.
Manage employee issues with/without assistance from Human Resources.
May perform responsibilities of staff when necessary.
Experience and Education Requirements:
Associate's Degree in field directly related to job or equivalent combination of work experience and education.
Minimum two (2) years of supervisory/management experience.
Ability to analyze many variables and choose the most effective course of action.
Basic strategic thinking skills to be able to plan and schedule.
Ability to read, write and perform advanced math.
Proven ability to prepare written materials.
Articulate goals and action plans.
Handle unique and diverse work issues on a regular basis.
Demonstrate emotional intelligence.
Language Skills: Effective written and verbal English communication, bi-lingual Spanish preferred.
Computer Skills: Working knowledge of Microsoft Suite (Outlook, Word, PowerPoint, and Excel) and/or related software.
Travel: Rarely - on average 5% of travel on a quarterly basic thinking skills to be able to plan and schedule.
Ability to read, write and perform advanced math.
Proven ability to prepare written materials.
Articulate goals and action plans.
Handle unique and diverse work issues on a regular basis.
Demonstrate emotional intelligence.
Language Skills: Effective written and verbal English communication, bi-lingual Spanish preferred.
Computer Skills: Working knowledge of Microsoft Suite (Outlook, Word, PowerPoint, and Excel) and/or related software.
Travel: Rarely - on average 5% of travel on a quarterly basis
The Laundry Production Manager is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
The Maintenance Technician - Laundry is responsible for servicing/repairing and maintaining the mechanical, electrical, and plumbing systems as well as the physical features of the laundry equipment while maintaining a safe and friendly environment. Provide general maintenance and cleaning of the laundry, facility and equipment.
⭐Full Time Position
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Efficiently, accurately, and courteously complete service calls as assigned, contacting laundry attendant within 5 minutes of request.
Complete all assigned work orders daily.
Change light bulbs and ballasts as soon as reported or noticed.
Maintain boilers and pumps daily.
Clean up surrounding area upon completion of maintenance.
Accurately fill out a daily Engineering report.
Efficiently replace air filters on AC units on a regular basis.
Perform preventive maintenance on laundry equipment per standard checklist or as requested by the Director of Laundry; maintain all maintenance records.
Repair and maintain laundry carts.
Efficiently operate small hand tools such as drills, grinders, saws, etc.
Use safety equipment such as goggles, aprons, gloves, respirators, or dust mask.
Efficiently and safely operate machinery such as drills, grinders, Sawzall, welding machine and band saw.
Learn and develop in position to gain additional skills for keeping equipment in good repair.
Understand and apply basic electricity, plumbing and carpentry to efficiently repair laundry equipment.
Accurately and efficiently handle test equipment, hand tools, etc.
Drive laundry truck when needed.
Experience and Education Requirements
High school diploma or equivalent combination of education and work experience.
Minimum of one (1) year of experience as a Preventative Maintenance Tech or similar skilled trade.
Proficient skills in mechanical, electrical, and plumbing.
Knowledge of hand and power tools and mechanical aptitude.
Strong knowledge of pumps, electric motors, electrical circuits, mechanical drive systems, gas and steam operated systems and belt drive equipment.
Must meet the requirements to receive a company driving permit.
Ability to problem solve and troubleshoot.
Strong interpersonal skills.
Ability to follow written instructions.
The Maintenance Tech is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
$28k-38k yearly est. Auto-Apply 20d ago
Bilingual Office Administrator - Hilton Head Laundry
Mastercorp 4.1
Mastercorp job in Hilton Head Island, SC
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.
Don't miss out-APPLY TODAY!
Bilingual in English-Spanish
What We're Looking For:
Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Maintain an excellent business relationship with clients, vendors, and Associates.
* Assist in payroll information consolidation for weekly submission - answer inquires from Payroll staff and/or Associates.
* Assist with consolidation of invoices and transmission to Accounts Payable. Answer inquires of vendors and Accounts Payable staff.
* Create and update databases and records for financial information and other data.
* Support Accounts Receivable with billing. Respond to inquiries from Accounts Receivable staff.
* Assist in making past due calls to clients as necessary.
* Track annual pricing including automatic pricing increases. Notify clients of pricing changes as necessary.
* Track contract renewals dates - update Director of Laundry as needed.
* Responble for requisition, distribution and tracking of petty cash.
* Perform bank deposits as needed and record properly.
* Generate and distribute weekly Division/HKS Metrics.
* Ensure all Associate communication boards are updated.
* Assist in ensuring all document logs are mainained and up to date for each division.
* Assist in drafting proposals for scope of work changes.
* Assist in drafting proposals for potential new clients.
* Facilitate Associate benefit and payroll questions by working with Human Resource Representative, Payroll Department, and RD.
* Assist in monitoring Fleetio and GPS of the vehicle fleet.
* Respond to all new business inquires and client requests - communicate to Division Manager or RD promptly.
* Facilitate client concerns to appropriate operations managers.
* Plan and coordinate meetings and appointments.
* Assist in tracking due dates for Division Managers.
* Gather weekly schedules and reports from Division Managers.
* Order office and breakroom supplies as needed.
* Distribute mail/packages received promptly.
* Send outgoing mail via USPS, Fedex, and/or UPS.
* Assist in gathering weekly schedules and forecasts.
* Maintain office and breakroom to MasterCorp's high cleanliness standards.
EXPERIENCE AND EDUCATION
* Associate's Degree in field directly related to position or equivalent combination of education and work experience
* Minimum two (2) years of experience related to the position with progressive responsibility
OTHER QUALIFICATIONS
* Excellent verbal and written communication skills.
* Excellent organizational skills and attention to detail.
* Excellent time management skills with a proven ability to meet deadlines.
* Strong supervisory and leadership skills.
* Ability to prioritize tasks and to delegate them when appropriate.
* Ability to function well in a high-paced and at times stressful environment.
* Basic understanding of how to operate standard business equipment.
* Proficient with Microsoft Office Suite or related software.
TRAVEL REQUIREMENTS
* Rarely - on average 5% of travel on a quarterly basis
WORK ENVIRONMENT
This position works in an operations environment with odors and/or dust and cleaning and laundry chemicals. Additionally, this job operates in a professional office environment routinely using standard office equipment such as computers, phones, copiers, faxes, and filing cabinets.
The is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.
DISCLOSURES
MasterCorp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, genetics or protected Veteran status, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
$26k-32k yearly est. Auto-Apply 14d ago
Chief Engineer, Laundry Plant - Beaufort, South Carolina
Mastercorp 4.1
Mastercorp job in Beaufort, SC
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
📢THIS POSITION IS LOCATED IN BEAUFORT, SOUTH CAROLINA
👉RELOCATION ASSISTANCE PROVIDED TO CANDIDATES OUTSIDE OF THE IMMEDIATE REGION
The Chief Engineer, Laundry, reporting to the VP Laundry Operations [or Plant Manager], is responsible for the repair, maintenance (including comprehensive preventive maintenance) of industrial washers, dryers, boilers, compressors, conveyors, and other equipment. The role will also direct the maintenance department, equipment, building and grounds.
ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manage and train the maintenance staff including setting expectations and driving performance.
Maintain all safety policies including a safe and clean work environment.
Responsible for inventory control and purchasing of equipment, parts and maintain department budget.
Responsible for supervising repairs and maintenance of industrial washers, dryers, boilers, compressors, conveyors, and other equipment.
Diagnose, rebuild, and repair equipment, inspections, and preventative maintenance.
Required to troubleshoot, install minor equipment, analyze and repair complex mechanical and electrical faults, including compressed air operated machines with little supervision.
Able to read blueprints and electrical/electronic schematics.
Order parts by cross-referencing to local vendors.
Ensure that PMs, minor fine tuning of laundry systems, and major project work are completed efficiently and on a timely basis.
Plans, organizes, and controls functions and activities of plant operations and building renovations.
Reviews and evaluates existing programs, services, policies, and procedures.
Monitors work performance and prepares and/or reviews performance evaluations for assigned associates.
EXPERIENCE AND EDUCATION:
Associate Degree or Technical Diploma in electrical or mechanical engineering preferred.
Minimum 5 years experience in leading facilities maintenance, plant operations or engineering services.
Prior laundry operations experience preferred.
ADDITIONAL QUALIFICATIONS:
Strong leadership skills, proactive decisive problem solver with the ability to create strategies in a changing environment.
Computer literate. Basic to advanced knowledge of Excel, Word, Microsoft 365.
Able to read blueprints and schematics.
Comprehensive knowledge of overall department functions
Excellent communication and interpersonal skills; bilingual Spanish a plus
Motivated individual with the ability to work in a fast-paced environment and handle multiple projects and meet deadlines.
Flexible schedule including days/nights, weekends, and holidays
The Chief Engineer, Laundry, is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
$58k-110k yearly est. Auto-Apply 18d ago
Housekeeping Supervisor - Hilton Head Island
Mastercorp 4.1
Mastercorp job in Hilton Head Island, SC
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.
Don't miss out-APPLY TODAY!
WHAT WE OFFER YOU
Starting at $20 per hour
Refer A Friend Bonus Potential
Immediate hire - Full-time and part-time positions available
Paid Training
Benefits package including: Medical, Vision, Dental, Paid Time Off
Opportunities for growth and career development
What We're Looking For:
Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.
Position Overview:
The Timeshare Supervisor/Inspector is responsible for consistently meeting quality and timeliness standards in the supervision of cleaning personnel. A Supervisor/Inspector must ensure the company's mission statement and values are followed by all staff who report to them. The purpose of this position is to oversee cleaning personnel and make sure that units are being cleaned effectively and in the most efficient way.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Develop and maintain a high standard of excellence within staff.
Assign duties to housekeeping personnel.
May be asked to prep rooms for housekeepers during busy/peak periods.
May be asked to clean rooms using MasterCorp's 7-step to clean process during busy/peak periods.
Assist in the training of staff, both existing and new recruits.
Report unit maintenance issues as per company procedure.
Examine carpets, drapes, and furniture for stains, damage or wear and report as necessary.
Inspect and prepare clean units and report them as vacant and ready.
Inspect units and complete the required amount of report cards per week.
Replace kitchen inventory and supplies as needed.
Assist in maintaining storage closets are clean and organized.
Report lost and found items to Executive Housekeeper.
Ensure a safe working environment at each site and office.
Willing and able to perform all duties related to site operation as directed by the Executive Housekeeper.
Ensure a sense of urgency exists within housekeeping staff so units are turned on time.
Personal timeliness, be prompt with all assignments and appointments.
Utilize supplies and equipment efficiently and effectively.
Perform inventory and linen supplies.
Assist in linen inventories as directed.
Responsible for time efficiency of direct reports.
Assist in solving guest complaints promptly.
Cultivate and develop strong, positive customer relations.
Willing and able to assist resorts guests and owners.
Knowledgeable of the resort.
Other duties and tasks as assigned in conjunction with services contracted with the client.
Experience and Education Requirements:
A high school diploma or equivalent combination of education and work experience.
A passion for cleanliness.
Demonstrated motivational skills.
Strong work ethic.
Ability to train others.
Desire to help others.
Work irregular hours.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
$20 hourly Auto-Apply 12d ago
Plant Manager, Commercial Laundry Facility - Located in Beaufort, South Carolina
Mastercorp 4.1
Mastercorp job in Beaufort, SC
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
📢THIS POSITION IS LOCATED IN BEAUFORT, SOUTH CAROLINA
👉RELOCATION ASSISTANCE PROVIDED TO CANDIDATES OUTSIDE OF THE IMMEDIATE REGION.
The Plant Manager Laundry Operations is responsible for oversite of the laundry operations at an assigned facility. This position is responsible for all related functions, procedures, programs and policies in achieving standards and efficient operations of the Plant. Additional responsibilities include hiring, training, coaching and counseling respective Associates. This position will ensure Associates' commitment to maintaining laundry expectations through observation, communication and recognition. The Plant Manager serves as a role model, develops talent and provides staff support in handling complex situations. Other activities include managing outside contractors to perform certain repair or replacement projects.
ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Take ownership for the successful operation of laundry working collaboratively with business partners to ensure KPIs and other performance goals are achieved.
Monitor the key performance indicators of Quality, Timeliness and Budget and ensure laundry management team is working together to achieve targets. Hold team accountable for measurable results and develop action plans for team if key metrics aren't being achieved.
Ensure proper inventory of tools and chemicals is always maintained; ensure equipment is in good operating condition, rotating out in accordance with replacement schedules/plans.
Provide routine updates to leadership meeting frequency and information expectations established.
Act as a change leader and champion organizational changes to achieve short and long-term goals and objectives.
Partner with Talent Acquisition to ensure that the operations has an active recruiting strategy in place - effectively monitoring staffing levels at site and ensuring TA and the HR Business Partner are aligned with the strategy to ensure staffing levels are maintained.
Partner with Learning and Development and Field HR to ensure there is an onboarding, training and retention strategy in place for team members; working with Laundry Leadership to ensure process is followed and there is correct selection, onboarding, training, and employee retention and recognition program.
Interview, select, onboard, and oversee training of site personnel including Laundry Managers.
Manage performance of management team, including evaluating, coaching, developing as needed.
Establish and maintain a welcoming culture of engagement and inclusion.
Provide timely response to associate concerns by addressing them directly or referring them to others who can assist.
Provide ongoing performance feedback to all Laundry Associates.
Consistently enforce established policies and procedures.
Ensure established policies and procedures are carried out as defined, including but not limited to; MasterTalks, STS, grooming/uniform standards, new hire onboarding/orientation, training, safety standup meetings, etc.
Coordinate monthly and quarterly meetings to engage with team.
Ensure a safe working environment for all team members, utilizing safety committee meetings, training, and good practices are taking place.
Ensure that a transportation strategy is in effect for the site - utilizing vehicles and drivers with efficiency, and that vehicle safety protocols and program are being followed by all laundry associates and other assets are maintained and in good working order.
Consistently and effectively communicate the company objectives to management team through organized and scheduled meetings.
Build a professional relationship with clients and other key members of the clients' staff and maintain frequent communication with resort team.
Develop a customer first culture and display professional behavior to MasterCorp clients and client owners and guests.
EXPERIENCE AND EDUCATION:
Bachelor's Degree in a field related to position or equivalent combination of education and work experience.
Minimum five years of plant management responsibility preferably in a laundry operations facility.
OTHER QUALIFICATIONS:
A proven track record of driving strong performance and key field operations metrics.
Outstanding leadership skills. Inspiring interpersonal effectiveness to lead teams, train talent and effect change. Track record of building talent.
Language Skills: Effective written and verbal English communication, bi-lingual Spanish a plus.
Computer Skills: Proficiency with Microsoft Outlook, Word, Power Point, and Excel.
Work Environment: Working weekends, holidays and irregular hours.
Ability to drive a company vehicle without restrictions.
The Plant Manager Laundry Operations is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
$60k-107k yearly est. Auto-Apply 47d ago
Laundry Attendant - Position Located In Beaufort, SC
Mastercorp 4.1
Mastercorp job in Bluffton, SC
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.
Don't miss out-APPLY TODAY!
Starting at $16.50/Hour
This position is located IN Beaufort!
Must be available to work weekends
Must be able to pass a background check and must be authorized to work in the United States
WHAT WE OFFER YOU
* Immediate hire - Full-time and part-time positions available
* Paid Training
* Benefits package including: Medical, Vision, Dental, Paid Time Off
* Opportunities for growth and career development
What We're Looking For:
Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.
Position Overview
Responsible for assisting and supporting in meeting quality and timeliness standards. A Laundry Attendant must ensure they follow the company mission statement and values. The purpose of this position is to maintain a high standard of excellence.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Maintain a high standard of excellence.
* Work with efficiency and quality.
* Sort clean/dirty linen, place in designated bins.
* Pre-treat stains according to color and/or type.
* Remove damaged linens.
* Operate washers/dryers appropriately.
* Monitor and replace as needed detergent and other cleaning agents.
* Fold/distribute clean linens to proper storage or unit linen bags.
* Perform daily maintenance on all machines (lint traps, vents etc.).
* Assist in monthly linen inventory.
* Report any laundry maintenance issues to manager.
* Assist in maintaining cleanliness and organization of laundry and storage areas.
* Ensure a safe working environment at each site and office.
* Willing and able to perform all duties related to site operation as directed by management.
* Maintain a sense of urgency so that linens are distributed on time.
* Personal timelines. Be prompt with all assignments.
* Use supplies and equipment efficiently and effectively.
* Assist in linen inventories and supplies as directed.
* Assist in solving guest complaints promptly.
* Create strong, positive customer relations.
* Willing and able to assist resort guests and owners.
* Make guest deliveries as directed.
* Knowledgeable of the resort.
* A passion for cleanliness.
* Demonstrated motivational skills.
* Strong work ethic.
* Hands on approach.
* Work irregular hours.
Experience and Education Requirements
* Ability to make decisions.
* Planning and scheduling capabilities.
* Ability to read, write and do basic math.
* Ability to work flexible schedule/shift times.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
$16.5 hourly Auto-Apply 10d ago
Housekeeping Dispatcher - Hilton Head Island
Mastercorp 4.1
Mastercorp job in Hilton Head Island, SC
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.
Don't miss out-APPLY TODAY!
What We Offer You:
Starting at $19/hour
Refer A Friend Bonus Potential
Paid training
Immediate hire - Full-time and part-time positions available
Benefits package including: Medical, Vision, Dental, Paid Time Off
Opportunities for growth and career development
Position Overview:
Responsible for assisting and supporting the Supervisors and Housekeepers in meeting quality and timeliness standards. A dispatcher must ensure he or she follows the company mission statement and values.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Answer and coordinate all phone and radio calls
Delegate tasks between employees equally
Record lost and found items and ensure safe storage
File daily paperwork
Maintain a sense of urgency so units are turned on time
Assist in linen inventories and supplies as directed
Assist in solving guest complaints promptly
Make guest deliveries as directed
Assist resort guests and owners as needed
Experience and Qualifications:
Proven experience communicating effectively with guests, site staff, and associates by written and verbal means
Proven experience with operations of office equipment
Other Qualifications
Basic computer knowledge
Skilled performing multiple tasks at once
Skilled with making appropriate decisions
Proven planning and scheduling capabilities
Ability to read, write and do basic math
Must be available to work weekends and holidays
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phone, copiers, faxes, and filing cabinets. This position will also work in an operations environment with odors and/or dust as well as cleaning and laundry chemicals.
The Dispatcher/Site Office Staff is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.