Media production specialist job description

25342

Location

Queensborough CC

Full/Part Time

Full-Time

Regular/Temporary

Regular

POSITION DETAILS

The Marketing and Communications Division at Queensborough Community College welcomes applications for the position of Communications Broadcast-Multi Media Production Specialist.

Reporting to the Director of Web and Application Services, the Communications Broadcast & Multimedia Production Specialist will support the creation and maintenance of communications and messaging posted to the website and other digital platforms. In addition to the duties outlined in the CUNY Title Overview, responsibilities include:

* Create and update top-level content on the College's websites using the content management system (Cascade CMS)

* Create and maintain content archives, including website media libraries, marketing files, and College media assets

* Liaise with and train other stakeholders (faculty/staff) on creating and updating content on the College's websites

* Create and update content on the College's digital signage system (Yodeck)

* Collaborate extensively with the Office of Marketing & Communications on producing content for web, email, and digital signage campaigns

* Track and work on ticket requests related to the College's websites, digital signage, and making digital content accessible

* Collaborate with other members of the Web and Applications Services team to support their work and implement UI/UX design changes on the College's websites

* Utilize and enforce Queensborough Community College brand and style guidelines across the College's entire digital presence

* Identify stale or outdated content on the website and collaborate with content providers to ensure content accuracy

* Implement and utilize SEO best practices for all content on the College's websites

* Monitor and report on data related to the College's websites from analytics tools including Google Analytics

* Understand and make use of ADA strategies to ensure digital content is compliant with WCAG 2.1 Level AA standards, ADA 508 standards, and College web standards

* Support College entities in content strategy and production

CUNY is an equal opportunity employer, is committed to increasing the diversity of its workforce and is dedicated to recruiting and retaining professionals who share the College's commitment to equity. It welcomes nominations of, and applications from members of protected groups including minorities, women, veterans and individuals with disabilities, as well as others who would bring additional perspectives to the university's mission. Candidates with demonstrated commitment to diversity and inclusiveness through their research, teaching and/or service are also encouraged to apply. One of Queensborough Community College's greatest strengths, and a necessary element of excellence, is the diversity of our community. We strive to attract and nurture a talented and diverse faculty and staff that proudly reflect the unique character of the local Queens community, the most diverse county in the United States.

QUALIFICATIONS

Bachelor's degree and four years' related experience required.

Preferred Qualifications:

* 3+ years experience using Hannon Hill Cascade CMS

* 3+ years experience with creating accessibility compliant web and other digital content

* 3+ years experience using a work management or ticketing system such as Workfront or Service Now

* Excellent writing and editing skills

* Excellent knowledge of HTML, CSS, JavaScript, and other web technologies

* Experience working in an academic institution

* Effective communication and interpersonal skills

* Proactive and detail-oriented

* Proven ability to work both independently and collaboratively

* Ability to work occasional nonstandard business hours, including evenings and weekends, as needed Candidates will be required to provide proof of being fully vaccinated against COVID-19 upon commencing employment. Exemption (medical or religious) requests to this requirement will be considered in accordance with applicable law. Being fully vaccinated is defined for this purpose as being at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. Final candidates must be fully vaccinated as of their first day of employment.All CUNY employees must reside within a commutable distance to the tri-state area.

CUNY TITLE OVERVIEW

Provides expertise in digital and visual communications to support and advance the College's multimedia presence.

* Researches and identifies new multimedia platforms that advance College programs and initiatives

* Works closely with management to understand and produce effective message elements

* Creates and aligns various communication work products such as video, digital formats, layouts, graphics, web pages, and microsites to ensure consistency and effective messaging

* Assesses, enhances and manages the user experience on digital platforms including social media

* Collaborates with graphic designers, webmasters, and other information technology professionals to create comprehensive broadcast and multimedia communications

* Procures required internal and external resources and services and manages their utilization

* Performs related duties as assigned.

CUNY TITLE

Higher Education Assistant

FLSA

Exempt

COMPENSATION AND BENEFITS

Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY


Candidates must provide a resume and cover letter.

CLOSING DATE

November 3, 2022.

Review of resumes to begin immediately.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.