Membership associate education requirements

1. Sales Training: Sales Team Management

In this course, you will learn how to define your target market, create a scalable sales process, and build training, coaching, hiring, and onboarding programs to help your sales team grow better. Whether you're already managing a sales team, or aspire to manage one at some point in your career, this course will explain what's involved when it comes to setting up a sales process, coaching your team, hiring new team members, and getting those team members up to speed as fast as possible...

2. Retail Customer Service

The Retail Customer Service course examines the day-to-day tasks that will be tackled in a retail customer service setting, including advanced skills such as returns and exchanges. You will apply guidelines for transactions such as sales, returns, exchanges, and data entry for customer information in real simulations. You will also observe the skills within a retail community location, evaluating the types of tasks observed and shared with a group of peers. You will complete sample transactions...

3. Basic Governance for Board Members

4.5

(580)

Know your rights, duties & stay out of trouble...

4. Create a Members Only Blog using PHP, MySQL, & AJAX

4.7

(764)

Create a Database Driven Blog with Authentication, Validated Contact Forms, & Session Variables using PHP, MYSQL, & AJAX...

5. Lean Problem-Solving for Team Members and Leaders

4.6

(12,285)

Problem Solving Is The Core Activity of Continuous Improvement that Every Team Member Should Know...

6. The Customer: Build a Customer Service Strategy (BITE SIZE)

4.5

(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

7. Customer Service Foundation

4.5

(290)

An introductory course about understanding the foundations of Customer Service...

8. How to Help Family Members or Friends with Mental Illness

4.7

(283)

Practical Counseling Skills to help children, family or friends with Depression, Anxiety, or Other Mental Illness...

9. Customer Service Mastery: Delight Every Customer

4.7

(18,204)

Master Customer Service using this practical customer care course...

10. Cold Calling for B2B Sales: How to Prospect over the Phone

4.5

(2,576)

B2B Sales Skill: How to Cold Call over the Phone with Purpose, Navigate through Gatekeepers and Set Client Meetings...

11. Customer Service & Support For Customer Service Executives

4.5

(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

12. Customer Service Fundamentals: Putting People First

4.4

(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

13. Start Improving Customer Service

4.8

(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

14. Customer Retention: Maximise Your Profits

4.6

(481)

How CRM, Customer Care, Customer Service, Customer Satisfaction, and Customer Experience will 10X your profits...

15. Customer Service

4.6

(11,267)

How to Approach New Customers and Maintain Existing Ones...

16. The Complete B2B Sales Masterclass: 6 Courses in 1

4

(413)

1. Generate Leads, 2. Pitch, 3. Close & Handle Any Objection: Get Certified in Cutting Edge, Non-Pushy B2B Sales System...

17. Customer Service, Customer Support, And Customer Experience

4.6

(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

18. Credit Card Security Basics

4.5

(7,143)

This brief course is designed to meet the PCI DSS requirements of frontline staff who handle payment cards...

19. Supercharged Prospecting

4.6

(1,287)

Sell More Appointments and Get in Front of More Hot Prospects to Increase Your Sales & Achieve Financial Independence...