Automatically apply for jobs with Zippia
Upload your resume to get started.
Merchandise executive skills for your resume and career
12 merchandise executive skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Provide excellent customer service while answering customer inquiries.
- Executed outstanding customer service daily.
2. Merchandise Displays
- Build merchandise displays using hand tools and office supplies.
- Directed floor moves, preparation of merchandise displays and presentations while exercising judgment and discretion in applying merchandising concepts and guidelines.
3. Plan-O-Grams
Plan-o-grams, also known as planograms, is a visual strategy that focuses on the planned layout of a store's products and services. It primarily aims to put products in a position that will attract customers, securing sales in the process.
- Read and interpret plan-o-gram to ensure set compliance.
4. Increase Sales
- Analyzed information to manage business in-season by identifying opportunities to increase sales, improve margins, maximize inventories and reduce markdowns.
- Increase sales and warranty revenues through strategic product assortment and diversification, internal and external advertising programs, retail price restructuring.
5. Store Associates
- Communicate with store associates and managers to ensure vendor sales.
- Explained features and benefits of new product to store associates.
6. Product Knowledge
Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.
- Trained associates in merchandising standards, asset protection and product knowledge; monitored their productivity and overall success.
- Resolved specific customer questions and recommended products based on extensive product knowledge.
7. Depot
A depot is a location set aside by a business as a storage location for products. It is a physical distribution pathway that aids the movement of goods from one place to another area and business to customers
- Maintain various product sets in The Home Depot retail environment to enhance the customer experience.
- Used at 5 high volume Home Depot stores in San Jose area.
8. Regional Leadership
- Executed approved projects including short term vendor initiatives and approved projects requested by store, district, and regional leadership.
- Execute approved projects requested by store, district, and regional leadership.
9. Sales Floor
The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.
- General duties while on sales floor.
- Freight puller * Sales floor associate
10. Drive Sales
- Merchandised store continually to drive sales, increase customer engagement and ensure a quality customer experience.
- Produced effective retail promotions that efficiently allocate promotion funds to drive sales and enhance profitability.
11. Store Management
- Supervised crew and delegated responsibility in order to obtain complete satisfaction of store management.
- Provide store management with productivity updates, proactively identify and communicate Associate performance issues.
12. Product Development
Product development is the complete procedure of creating a product from concept until release of the final product. Product development has many stages after which a product is released into the market. Identifying the need, creating the opportunity, conceptualizing a product, and providing a solution, all are different stages of product development.
- Managed the execution of product development with Design and Factory teams.
- Open new division - new business development * Private label - customer relations * Product development
What skills help Merchandise Executives find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
List of merchandise executive skills to add to your resume
The most important skills for a merchandise executive resume and required skills for a merchandise executive to have include:
- Customer Service
- Merchandise Displays
- Plan-O-Grams
- Increase Sales
- Store Associates
- Product Knowledge
- Depot
- Regional Leadership
- Sales Floor
- Drive Sales
- Store Management
- Product Development
Updated January 8, 2025
