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Merchandise processor skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical merchandise processor skills. We ranked the top skills for merchandise processors based on the percentage of resumes they appeared on. For example, 27.8% of merchandise processor resumes contained customer service as a skill. Continue reading to find out what skills a merchandise processor needs to be successful in the workplace.

15 merchandise processor skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how merchandise processors use customer service:

Provide exceptional customer service to all our donors/customers, including friendly and engaging interactions.
Collaborate with customer service team members to provide exceptional shopping experience for customers.

2. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how merchandise processors use sales floor:

Price 20-25 totes of purses and accessories including putting them on the sales floor and keeping them neat and in order.
Helped maintain the visual presentation and safety of the sales floor and warehouse through proper product and equipment placement.

3. Basic Math

Here's how merchandise processors use basic math:

Use basic math, reading, and writing skills to perform daily tasks.
Demonstrate basic math and computer skills Manage emails and daily reports Communicate customer expectations to vendors and dispatchers

4. Inventory Flow

Here's how merchandise processors use inventory flow:

Ensured the thorough inspection and shipping of merchandise and managing inventory flow.

5. Math

Here's how merchandise processors use math:

Utilize math skills to verify qualities, make adjustments, fill out worksheets and complete order paperwork correctly
Packaged school suppliesPrepared science and math kits to be sent to schools

6. Customer Pick-Up

Here's how merchandise processors use customer pick-up:

Process in-store orders and web orders for customer pick-up generated through the TCS Order Management System.
Load and unload trucks, locate merchandise, stock front-end, customer pick-up.

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7. Facilitate Flow

Here's how merchandise processors use facilitate flow:

Track information to facilitate flow of merchandise through the distribution center.
Track information to facilitate flow of merchandise.

8. Pallets

Here's how merchandise processors use pallets:

Organized work area and provided basic maintenance to receiving equipment (e.g., cleaning, changing labels and pallets).
Load and unload trucks, pallets and conveyors using a combination of pallet jacks, dollies and hand carrying.

9. RF Scanner

Here's how merchandise processors use rf scanner:

Pick, pack, inspect, and ship merchandise to customers and accurately perform data entry with a PC/RF scanner
Operated RF scanner, gladiator or laptop in receiving, returns, replenishment, IC and within the hospital/research.

10. Cross-Train

Here's how merchandise processors use cross-train:

Warehouse Exceeded productivity goals, which gave me the opportunity to cross-train within the department

11. Worksheets

Here's how merchandise processors use worksheets:

Created worksheets and training packets for those procedures.
Inputted research results into Excel worksheets.

12. Management System

A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.

Here's how merchandise processors use management system:

Operate warehouse management system, radio frequency scanners and other equipment to accurately process orders.
Operated radio frequency scanners and the warehouse management system.

13. Retail Store

Here's how merchandise processors use retail store:

Picked, sorted, packed, and audited product for direct to costumer and retail store orders.
Picked and placed price tags and packed merchandise to be shipped to the retail store.

14. Customer Orders

Here's how merchandise processors use customer orders:

Utilized a wrist-mounted computer to locate individual units to complete customer orders.
Processed customer orders, Received merchandise into inventory, Audited returns/outgoing merchandise.

15. Quality Standards

Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.

Here's how merchandise processors use quality standards:

Sorted merchandise by quality standards Kept store clean Maintained present production goals Priced hard-goods
Prepared retail account orders and verified documents including labels and invoices while exceeding high production and quality standards.

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What skills help Merchandise Processors find jobs?

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List of merchandise processor skills to add to your resume

The most important skills for a merchandise processor resume and required skills for a merchandise processor to have include:

Customer Service
Sales Floor
Basic Math
Inventory Flow
Math
Customer Pick-Up
Facilitate Flow
Pallets
RF Scanner
Cross-Train
Worksheets
Management System
Retail Store

Customer Orders
Quality Standards
Pallet Jack
Inventory Control
WMS
Process Rework
Customer Returns
Pkms
Store Merchandise
Radio Frequency Scanners
Production Standards
RF Gun
Computer System

Audit Merchandise
Sort Merchandise
Unload Trucks
Scan Gun
Assembly Line
PC
Cycle Counts
Process Improvement
IQA
Refurbishment
FedEx

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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