Merchandise worker skills for your resume and career

Updated January 8, 2025

1 min read

Below we've compiled a list of the most critical merchandise worker skills. We ranked the top skills for merchandise workers based on the percentage of resumes they appeared on. For example, 34.5% of merchandise worker resumes contained pallets as a skill. Continue reading to find out what skills a merchandise worker needs to be successful in the workplace.

7 merchandise worker skills for your resume and career

1. Pallets

Here's how merchandise workers use pallets:

Lifted heavy objects, moved large pallets and operated large machinery.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how merchandise workers use customer service:

General customer service- answered questions, helped customers find items, etc.
Provided great customer service with expediting food orders.

3. Retail Store

Here's how merchandise workers use retail store:

Used planograms to lay-out product and freezer cases in retail stores.
Traveled nationally to visit retail stores to ensure sales goals and marketing incentives were executed by maximizing brand awareness.

4. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how merchandise workers use sales floor:

Receive, open, unpack and issue sales floor merchandise
Maintained sales floor; design merchandise displays.

5. Grocery Store

Here's how merchandise workers use grocery store:

Managed line of 30 grocery store outlets writing orders, assuming future order needs and restocking.
Optimize stock and merchandise grocery stores (cph) by working with store management.

6. RAN

RAN stands for "revenue anticipation note," which refers to a practice where an organization (often the government) borrows money to support a specific project. When these funds are then repaid, the money given to the lenders comes from the profits generated by the business originally funded.

Here's how merchandise workers use ran:

Managed register Counted register earnings daily Stocked inventory in-store Stocked inventory Kept various stores clean Ran mobile store units

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7. Store Management

Here's how merchandise workers use store management:

Recommend reorder quantities and inventory levels to department and store management.
Build and cultivate strong relationships with store management and staff to drive business initiatives and communicate regularly regarding store information.

What skills help Merchandise Workers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of merchandise worker skills to add to your resume

The most important skills for a merchandise worker resume and required skills for a merchandise worker to have include:

Pallets
Customer Service
Retail Store

Sales Floor
Grocery Store
RAN

Store Management

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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