Customer Service Representative
Cooperstown, NY job
is Onsite. Our office is located at 31 Beaver Street, Cooperstown, NY.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 2:30pm - 11pm Monday through Friday, rotating to 11am to 7:30pm Monday through Friday every fourth week once training is completed. It may be necessary, given the business need, to work occasional overtime.
We offer 3 weeks of paid on-the-job training and the hours during training will be aligned with your schedule.
Primary Responsibilities:
Answers inbound phone calls while providing a high-quality patient/caller experience.
Responsible for code and emergency team response
Monitoring various hospital alarm systems and responding in an efficient and timely manner.
Schedules, reschedules, and cancels appointments.
Works all assigned work timely according to department standards and documents all actions in the system.
Registers new patients, verifies patient demographics and health insurance, updates patient information in designated databases.
Responds to general information requests and/or inquiries from patients, physicians, medical offices, and other callers.
Communicates effectively and in a professional manner.
Processes all work-related responsibilities in an efficient, timely and accurate manner.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED
Must be 18 years of age OR older
Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications.
Ability to work full-time onsite at Bassett Medical Center, 31 Beaver Street, Cooperstown, NY
Ability to work full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 2:30pm - 11pm Monday through Friday, rotating to 11am to 7:30pm Monday through Friday every fourth week once training is completed. It may be necessary, given the business need, to work occasional overtime.
Preferred Qualifications:
1+ years of experience in healthcare customer service
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 - $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Auto-ApplyHealthcare Representative
Albany, NY job
This position is Onsite. Our office is located at 43 New Scotland Ave, Albany, NY 12208. - Albany Medical Center.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Must be able work Monday - Friday from 08:30 AM to 05:00 PM, with ability to work 1-2 weekend shifts per month.
We offer on-the-job training. The hours of the training will be aligned with your schedule.
Primary Responsibilities:
Interview patients in a hospital setting and work effectively with hospital personnel to assist patients with obtaining maximum benefit coverage
Complete applications for state and federal programs
Review medical records and take all necessary actions to expedite benefit approval
Adhere to company and legal standards regarding Protected Health Information (PHI), Personal Identifiable Information (PII) and Personnel Transaction Identifier (PTI)
Maintain ongoing communication with government agencies regarding the status of claims
Provide updates and assistance to hospital personnel and other Optum staff as needed
Maintain documentation of status of claims and client contract on Optum and/or hospital computer systems
Determine when to use a Federal, State or Local program application based upon medical definition of disability as it relates to body systems and to functions of daily living, and information contained in medical records.
Willing to work in a fast-paced hospital or healthcare environment
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma / GED OR equivalent experience
Must be 18 years of age OR older
1+ year of customer service experience
Experience with Microsoft Office products
Experience working in a group or office space setting
Ability to work on site at 43 New Scotland Ave, Albany, NY 12208, Albany Medical Center
Must be able work Monday - Friday from 08:30 AM to 05:00 PM, with ability to work 1-2 weekend shifts per month.
Preferred Requirements:
Knowledge of federal and state programs that will benefit coverage for clients
1+ years of Customer Service experience within a hospital or healthcare environment
Knowledge of medical terminology
Experience communicating with patients & staff with various educational & socio-economic backgrounds
Bilingual fluency in English and Spanish
EPIC experience
Soft Skills:
Excellent organizational skills
Communication skills
Physical and Work Environment:
General office demands
Prolonged periods of standing and walking in hospital facilities
Adherence to facility masking requirements at all times
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 - $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RED
Auto-ApplyVP, Data Products - Reporting & Analytics
New York, NY job
VP, Data Products - Reporting & Analytics - Must have commercial lines insurance industry exp.
On site, NYC (downtown), 5 days a week
Contract to hire initially, but will convert to full time
VP, Data Products - Reporting & Analytics mission is to establish Data-as-a-Product practice, drive the design and delivery of data products aligned with strategic objectives.
The ideal candidate is a strategic thinker and great product delivery leader with ability to bring together business leaders, technology leaders and partners to:
Identify critical data products that drive business value
Create product roadmap and release plan
Manage delivery of those products through agile practices
Ensure delivered data products enables expected business value
Deliver actionable insights to support data-driven decision making across the business
Key Responsibilities
Delivery Data Solutions - “What and Why”
Strategy and Roadmap
Develop and execute the data product strategy, vision, and roadmap, ensuring alignment with business objectives and strategic goals.
Reporting & Business Intelligence
Implement best-in-class reporting tools, data visualizations, and analytics capabilities to support business objectives
Ensure the accuracy, consistency, and timeliness of business reports and dashboards.
Stakeholder Collaboration
Collaborate with business stakeholders to understand data needs, translate these into actionable tasks, and prioritize them based on business value and urgency. This involves maintaining a comprehensive product backlog for data solutions.
Agile Methodologies
Act as the agile Product Owner for the Data Engineering team, responsible for authoring user stories, prioritizing the team backlog within sprints, and leading development teams through planning, refinement, review, and sprint reviews.
Data Governance and Quality
Ensure data products meet the required standards, including data quality, security, and governance. This involves validating software designs to meet business and operational requirements.
Communication and Facilitation
Facilitate meaningful conversations across all levels and areas of the company, from technical teams to executive levels. Articulate, elicit, and inspire others to execute on the product vision.
Project Management
Plan, direct, and coordinate projects to ensure goals and objectives are accomplished within prescribed time frames and funding parameters. Assist in project support and resource planning.
Customer and Product Understanding
Develop a deep understanding of customer and product needs, serving as the voice of the business to the technical team. Ensure traceability between requirements, features, and user stories.
Well Informed Stakeholders & Users
Lead monthly “Data Products Review” with each senior stakeholder and provide transparency on all data engineering initiatives
Influence and motivate the business, data, and product leads to create a culture of delivery
Partner with Information Security, Enterprise Architecture and Platform Engineering teams on all innovation and key technology initiatives to make sure data engineering aspects effectively managed
Grow the Agile Practice
Accountability: Taking personal accountability to getting this done as per our commitments
Transparency: Clearly provide visibility and communicate regularly on how we are progressing on any kind of deliverables
Cost Effective: Always look for opportunities to be a cost-effective product organization by thoughtfully leveraging solutions, technology partners, on-site and off-shore expertise
Culture: Nurture an environment where team can thrive in creativity to incubate new innovative technology/solutions that have practical and positive impact to the business.
Professional Experience / Qualifications:
At least 5 years of relevant experience in product ownership, business analysis, or data-centric activities, with a preference for experience in the insurance industry.
8+ years of experience in reporting, business intelligence, or analytics, with at least 3 years in a leadership role.
Technical Skills
Proficiency in data visualization tools (e.g., PowerBI, Cognos, Qlickview) and analytics tools.
Proficiency in data technologies such as data warehouses, ETL/ELT processes, cloud-based analytics platforms (AWS, Databricks, Azure), and programming languages (Python, R, SQL).
Familiarity with AI-powered analytics and automation tools.
Business Acumen
Strong understanding of the insurance industry and business objectives. Ability to develop data strategies that align with business goals.
Communication and Collaboration
Excellent communication and interpersonal skills to interact with technical and non-technical stakeholders. Ability to articulate complex data concepts into actionable insights.
Education & Certifications
Bachelor's degree or Advanced degree or equivalent in MIS, Computer Science, Data & Analytics or related field.
Agile Product Owner Certification is highly preferred
Vertex Solutions Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law.
Application Support Analyst
New York, NY job
Job Title: Production Support Analyst
Type: Permanent
Hours: Shift-based (flexibility required)
About BGC Partners
BGC Partners provides a wide range of financial services and trading solutions through voice, hybrid, and electronic platforms. Our technology and market expertise support clients across global markets, offering tools, data, and analytics that enhance price discovery and trade execution.
Role Overview
This position performs a Level 2 Production Support role within Market Operations, ensuring the stability and daily operations of BGC's trading applications. The role supports trading activity across Credit, Rates, and FX, while also participating in core IT service management processes including Incident, Problem, and Change Management.
Responsibilities:
Monitor trading systems and respond to production issues across platforms in Credit, Rates, and FX.
Communicate with internal teams and external clients, providing timely updates and managing expectations through to resolution.
Troubleshoot application and connectivity issues by reviewing logs, monitoring dashboards, and performing basic system analysis.
Use internal tools such as Grafana, Splunk, and system dashboards to track platform health and investigate alerts.
Support and monitor scheduled jobs and automation tasks.
Assist with software releases, including environment checks and post-deployment validation.
Work closely with development, QA, infrastructure, and business teams to maintain production stability.
Follow ITIL-aligned processes for incidents, changes, and problem resolution.
Qualifications:
Familiarity with Linux/Unix and Windows operating systems.
Strong analytical and troubleshooting ability with a problem-solving mindset.
Ability to multitask and prioritize effectively in a fast-paced environment.
Effective verbal and written communication skills for interacting with both technical and business teams.
Exposure to scripting languages (Python or Shell) is a plus.
Basic understanding of networking concepts such as latency, connectivity, and data flow.
Interest or foundational knowledge in Credit, Rates, or FX products.
Experience with SQL, FIX protocol, Git, or JIRA is beneficial but not required.
Educational Qualifications:
Bachelor's Degree required
Salary: $70,000 - $75,000 + Bonus
Medical Receptionist
Cedarhurst, NY job
Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.
Optum Pediatrics Cedarhurst, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Medical Receptionist to join our team. The Medical Receptionist is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.
Schedule: This is a 37.5-hour work week, Monday through Friday 8:30 am to 5:00 pm. The schedule will be determined by the hiring manager upon hire
Location: 571 Chestnut Street, Cedarhurst, NY 11516
Primary Responsibilities:
Greets patients as they arrive and manage appropriate standard wait times
Complete check-in and check-out tasks to include insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents
Collects co-payments, co-insurance, and deductibles and issues receipts
Processes walk-in patients and visitors
Answers phones and schedules appointments
Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed
Manages medical records (maintains, files/scans, prepares for schedule)
Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc.
Establish and maintain effective working relationships with patients, employees, and the public
Performs all other related duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
1+ years of customer service or healthcare related experience
Preferred Qualifications:
1+ years of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
Experience working with an electronic health record (EPIC)
Knowledge of medical terminology
Bilingual (English/Spanish)
Soft Skills:
Ability to work independently and maintain good judgment and accountability
Demonstrated ability to work well with health care providers
Strong organizational and time management skills
Ability to multi-task and prioritize tasks to meet all deadlines
Ability to be empathetic and kind towards patients
Ability to work well under pressure in a fast-paced environment
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Auto-ApplyBusiness Data Analyst
New York, NY job
Iris's client, Financial Domain, is currently searching for a strong Business Data Analyst for a contractual opportunity.
Job title: Business Analyst / Data Analyst
Duration: 3 Months Contract to hire.
Skills: Business Analyst, Data analysis, SQL, etc
:
Key Skills:
Data Analysis using SQL
Understanding of capital market or ETF products
Experience with reference data or index data or market data
Complex SQL queries
Job Description:
Essential Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Market Data Analysis: review security and market data to identify and resolve data exceptions and recommend improvements to enhance overall market data quality.
Monitor File Ingestion: Oversee daily ingestion of investment data into portfolio systems and internal databases, ensuring proper loading and troubleshooting issues related to delayed or missing files.
Ensure Data Integrity: Supervise the internal movement of data across VanEck's infrastructure to ensure accurate and timely generation of reports, addressing any discrepancies in the data outputs.
Resolve Data Issues: Investigate and research issues raised through the ticketing system, determine root causes, and collaborate with IT Data Developers to resolve technical problems.
Document Processes: Create and maintain documentation of daily, monthly, and quarterly operational processes and take ownership of tasks and identify opportunities for operational improvements.
Improve Operational Process: Analyze current business processes to identify and implement solutions that improve efficiency, scalability, and reliability, creating streamlined workflows.
Business Analysis: Document data requirements for enhancements and collaborate with IT Data Developers and communicate with business teams across the organization to meet business objectives.
Education:
Bachelor's degree is required with focus on Computer Science, information Science, or equivalent.
3 to 5 years of industry experience working within the technology and data operations of a financial firm.
Knowledge related to financial operation workflows and best practices.
Qualifications:
To perform this job successfully, an individual must exemplify the following qualifications.
Excellent Data Management Skills: Strong knowledge of various data sets, including security master data, pricing data, corporate actions, index levels, holdings, transactions, index constituents, performance data, and security analytics.
Exceptional Analytical Skills: Proficient in SQL to conduct data-driven analysis, review and summarize data, and identify data quality issues to ensure accurate reporting and decision-making.
Proficient Business Analysis: Skilled in gathering business requirements and creating detailed documentation for developers, ensuring the effective translation of business needs into technical specifications.
Understanding of Data Operations: Ability to assess current processes and make recommendations for improvements to streamline workflows, enhance operational efficiency, and ensure high-quality data management.
Strong Communication Skills: Excellent verbal, written, and interpersonal communication skills, with the ability to effectively interact with both technical and non-technical individuals.
Proactive Problem-Solving Ability: Demonstrated ability to take initiative in solving complex problems, driving outcomes in a self-directed manner with minimal supervision.
Technical Skills:
SQL Proficiency is essential for conducting data-driven analysis.
SQL Programming is required for investigation and root-cause analysis.
Microsoft PowerBI experience or equivalent data visualization platforms is preferred.
Measurements Engineer -- SINDC5697337
Painted Post, NY job
Job Title: Measurements Engineer
Work Model: Onsite/Hybrid
This contractor role works directly with the Environmental Technologies (CET) Division Engineering Measurements & Controls group. The Measurements Engineer will develop software tools and algorithms for processing imaging data to support product inspection, metrology, and manufacturing operations.
Key Responsibilities
Collaborate with the Measurements & Controls team to develop data manipulation approaches that support production and quality improvements.
Design and implement software solutions and image processing algorithms for inspection technologies.
Transition early-stage prototype solutions into production-ready applications.
Create and update relevant technical documentation for production release.
Provide training to engineering, maintenance, and operations teams on developed applications and procedures.
Deliver remote and onsite troubleshooting through data analysis and performance evaluation of deployed systems.
Required Education
Bachelor's degree required
Preferred: Advanced degree in Data Science, Computer Engineering, Electrical Engineering, ECE, Physics, or Optics
Required Skills & Experience
Strong programming skills (C# and Python strongly preferred)
Solid understanding of Object-Oriented Programming and software architecture concepts
Knowledge of image processing algorithms (e.g., blob analysis, edge detection, morphology, feature extraction, classification, metrology)
Experience with data retrieval, plotting, and analysis
Strong communication and presentation abilities (MS Office proficiency)
Preferred Skills & Experience
Experience using image processing packages such as Halcon or OpenCV
Ability to train Convolutional Neural Networks (CNNs) and apply machine learning techniques
Knowledge of statistical analysis and Measurement Engineering (MEE) principles
Hands-on experience with database management systems
Background in metrology, inspection, or product quality in manufacturing environments
Experience with optical measurement systems (optics, lighting, cameras, image acquisition, laser systems, 3D measurement)
Fundamental understanding of physical optics
Physician / Urgent Care / New York / Permanent / Medical Director - Albany, NY
Albany, NY job
Medical Director Opportunity in Albany, NY
Welcome to an exciting Medical Director opportunity in Albany, NY! If you're looking for a role that offers flexibility in your schedule and the chance to make a real difference in patients' lives, this position is for you. Say goodbye to shift work and hello to a rewarding career where you can see the impact of your work firsthand.
Responsibilities:
Conduct clinical case reviews and provide guidance on quality of care
Build and maintain relationships within the community
Communicate effectively with clinicians, facility leaders, and staff
Collaborate on care coordination initiatives and intervention plans
Work with pharmacists on medication management
Develop individualized care plans for patients
Qualifications:
Experience as a medical director in a skilled nursing facility preferred
Board certification in family (FM), primary care, internal (IM), adult, post-acute, home health, hospice, palliative, urgent care, or hospital medicine (HM)
Benefits:
Customizable Monday through Friday schedule
Uncapped earning potential with bonuses
Flexible paid time off
Professional liability insurance and benefits package
Onboarding program and leadership training
CME opportunities and growth potential
For more jobs like this, check out PhysicianWork.com.
Office Supervisor
New York, NY job
Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.
Optum Riverdale Family Practice, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Office Supervisor to join our team. The Office Supervisor is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.
Schedule: Office is open six days a week. This role would consist of a 40-hour work week, Monday through Thursday between the hours of 7:30 am to 7:30 pm. Friday between the hours of 7:30 am to 6:00 pm and Saturdays as needed from 7:30 am to 11:30 am. The schedule will be determined by the supervisor upon hire.
Location: 3050 Corlear Ave., Suite 201, Second Floor, Bronx, NY 10463
Primary Responsibilities:
Serve as an on-site resource to support patients, staff and providers
Maintain standards for facility appearance, patient and employee experience, professionalism and productivity
Create an environment to foster a positive office culture
Enforce implementation of company policies and protocols
Ensure staff is working productively and professionally throughout all working hours
Hire, train and evaluate new staff members
Collaborate with management/HR on staff reviews, feedback and disciplinary action
Facilitate billing inquiries from patients; address billing/coding issues with staff or providers
Reconcile KPI's; recognize top performers and coach/train members as needed
Maintain office and medical supplies for inventory and clinical compliance
Complete monthly staff schedules and arrange for coverage/review and approve employee payroll timecards
Work alternate hours: morning, evening, and weekends shifts
Communicate with the Administration team regularly to provide updates of any issues resolved
Partner with leaders to drive marking initiatives for practice
Handle resolution/inquiries from members and/or clinical team
Responsible in managing daily schedule
Responsible for EPIC superuser status
Ability to manage timecards of employees
Ability to support all staff and leadership in their roles
Ability to de-escalate and resolve patient complaints
Provide guidance / consultation to other team members
Educate the team on the continuum of integrated care
Ability to cross train and cover other offices as needed
Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
2+ years of experience working in a medical office performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
1+ years of supervisory experience overseeing 12+ employees
1+ years of experience verifying insurance eligibility
Intermediate level of computer proficiency (multi-tasking through multiple applications including Microsoft Outlook, Excel, and Word)
Ability to travel to other offices when needed for coverage
Ability to work and cover any shift during the week
Preferred Qualifications:
Experience working with an electronic health record (EPIC)
Knowledge of medical terminology
Ability to be cross trained as a medical assistant or have your certification as a medical assistant presently.
Bilingual in Spanish and English
Soft Skills:
Ability to work independently and maintain good judgment and accountability
Demonstrated ability to work well with health care providers
Strong organizational and time management skills
Ability to multi-task and prioritize tasks to meet all deadlines
Ability to work well under pressure in a fast-paced environment
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Auto-ApplySr Business Analyst
New York, NY job
We are looking for a seasoned Senior Business Analyst (P&C is a MUST, Specialty and/or Commercial is a plus) with extensive experience in the insurance sector. The ideal candidate will have a strong analytical mindset, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders. They should have a proven track record of successfully managing and delivering complex projects within the insurance domain.
Skills, Knowledge, and Abilities:
* Solution, lead and drive projects to conclusion from a business point of view - time, budget, and scope definition.
* Conduct thorough analysis of business processes and identify areas for improvement.
* Collaborate with stakeholders to gather and document business requirements.
* Design and implement innovative solutions to enhance business operations and drive efficiency.
* Facilitate workshops and meetings to ensure alignment and understanding of project objectives.
* Develop and maintain comprehensive documentation, including business requirements, process flows, and user stories with supporting acceptance criteria.
* Provide ongoing support and guidance to project teams throughout the project lifecycle.
Education/Experience:
* 10 to 15 years of experience as a Business Analyst within the insurance industry.
* Claims experience a positive.
* Strong understanding of insurance products, processes, and regulations.
* Understands claims from operation system standpoint.
* Excellent analytical, problem-solving, and decision-making skills.
* Exceptional communication and interpersonal abilities.
* Proficiency in business analysis tools and methodologies.
* Experience with project management and agile methodologies is a plus.
* Bachelor's degree in Business Administration, Finance, or a related field. A relevant certification (e.g., CBAP) is highly desirable
Vertex Solutions Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law.
Information Technology Trainer - Elite Mid-Sized Firm
New York, NY job
Our client, an elite mid-sized law firm in New York City, is seeking an IT Trainer to join their growing Technology team.
Will lead firmwide efforts to develop, deliver, and elevate technology training for attorneys and staff at every level. You will work closely with legal and administrative teams to identify training opportunities, support major software rollouts, demonstrate new tools, and occasionally assist user support when needed.
Varied responsibilities, including delivering new hire and ongoing training both in person and virtually, creating and updating engaging learning materials, and managing the firm's system.
The ideal candidate brings technical and software training experience-preferably within a professional services or law firm environment.
Exceptional compensation, comprehensive benefits, and the opportunity to join one of NYC's leading firms.
Please apply to Bridgeline Solutions today!
EDI Senior Manager
New York, NY job
Job Title: Sr. Manager, EDI
Location: Empire State Building, New York, NY - 4 days onsite / 1 day remote (some schedule flexibility possible)
Duration: Permanent - Full Time
The Sr. Manager, EDI will serve as the functional and technical lead for Electronic Data Interchange (EDI) and B2B integrations, supporting both day-to-day operations and the SAP S/4HANA Public Cloud implementation program. This role ensures seamless trading partner connections-including customers, suppliers, 3PLs, and financial institutions-while providing strategic oversight and leadership in all EDI initiatives.
Key Responsibilities:
EDI Integration Leadership - SAP S/4HANA Implementation
Lead EDI workstreams for SAP S/4HANA Public Cloud, including integration design workshops, mapping, testing, validation, and cutover.
Certify trading partners and ensure readiness for go-live.
Collaborate with SAP System Integrators, middleware providers (SAP CPI, TrueCommerce Foundry, DMEDI/Vantage Point, etc.), and business stakeholders to meet scope, quality, and timeline goals.
Maintain EDI integration plans, cutover checklists, and post-go-live stabilization efforts.
Integration & Configuration (Run Operations)
Configure and maintain EDI transaction sets across Supply Chain (850, 855, 856, 810, 180, 832, 846, 852, 860, 865, 867, 940, 943-947), Finance (820, 823, 824, 829), and Transportation (210, 214, 240).
Partner with ERP (SAP S/4HANA Public Cloud) and middleware platforms to ensure accurate, stable integrations.
Monitor, troubleshoot, and resolve daily EDI transactions; lead onboarding of new trading partners and version/mapping updates for existing partners.
Business Process Support
Align EDI integrations with Supply Chain, Finance, Customer Service, and Warehouse Operations.
Translate business requirements into technical mapping specifications.
Maintain documentation, mapping guides, and operational runbooks; act as SME for all EDI touchpoints during implementation and steady-state operations.
Governance, Compliance & Quality Assurance
Ensure EDI integrations comply with industry standards (ANSI X12, EDIFACT), partner requirements, and internal audit policies.
Implement data validation and exception handling to maintain data integrity.
Support internal and external audits with accurate recordkeeping and traceability.
Continuous Improvement & Innovation
Explore API-based and event-driven B2B integrations alongside traditional EDI.
Identify opportunities to automate monitoring, streamline partner onboarding, and enhance visibility of EDI data flows.
Mentor junior team members and share best practices across the IT Applications organization.
Qualifications:
Education & Experience
Bachelor's degree in Information Systems, Computer Science, Supply Chain, Finance, or related field (or equivalent experience).
10+ years of progressive experience in EDI analysis, mapping, and support for Supply Chain and Finance.
Proven experience leading EDI workstreams in ERP implementations-SAP S/4HANA Public Cloud preferred.
Deep knowledge of ANSI X12 and EDIFACT transaction sets.
Hands-on experience with EDI middleware (SAP CPI, TrueCommerce Foundry, DMEDI/Vantage Point, Cleo, etc.).
Experience with 3PL and retail EDI partners (e.g., Rithum OrderStream, DSCO, SPS Commerce Fulfillment, LogicBroker, Radial DropShip Manager).
Technical Skills
Expertise in EDI standards and mapping formats (X12, IDoc, XML, JSON, flat file, EDIFACT).
Skilled in transaction failure troubleshooting and root cause analysis.
Knowledge of API integrations, REST, and modern B2B communication methods is a plus.
Experience supporting cutover planning and post-go-live ERP integration stabilization.
Soft Skills
Strong communication, collaboration, and stakeholder engagement skills.
Analytical mindset with attention to detail and data accuracy.
Ability to manage multiple priorities in a fast-paced environment.
Leadership mindset with accountability for results, quality, and partner satisfaction.
Cyber Security Analyst
New York, NY job
Job Title: Cyber Security Risk Analyst.
Job Type: Contract.
IS NOT OPEN TO AGENCIES.
The Cyber Security Risk Analyst supports enterprise governance, risk, and compliance (GRC) initiatives by strengthening cyber risk management practices, enhancing third-party risk oversight, and contributing to cybersecurity governance across a complex organizational environment. This role works closely with cybersecurity leadership, internal stakeholders, and partner teams to mature risk assessment processes and ensure consistent, well-documented risk management activities.
Key Responsibilities
Design, develop, and enhance cybersecurity risk management processes and supporting frameworks
Support enterprise cyber risk governance, including risk identification, evaluation, and remediation tracking
Perform cybersecurity risk assessments in collaboration with business and IT stakeholders
Evaluate and manage third-party and vendor cybersecurity risk throughout the vendor lifecycle
Contribute to the development and maintenance of a third-party risk register
Review and analyze cybersecurity risk cases, exceptions, and justifications
Document risks, mitigations, and remediation actions within a centralized risk register
Assist in developing risk assessment procedures, methodologies, and testing approaches aligned with industry frameworks
Collaborate with cross-functional teams and subject matter experts to gather risk intelligence
Support remediation efforts by helping initiate corrective actions where vulnerabilities or weaknesses are identified
Participate in special cybersecurity initiatives and projects as assigned
Required Qualifications
Minimum of 4 years of experience in one or more of the following areas:
Cybersecurity risk management
Cybersecurity risk assessment
Third-party or vendor risk management within a cybersecurity function
Strong understanding of GRC concepts and the cyber risk lifecycle
Experience working in large, complex, multi-stakeholder environments
Strong analytical, investigative, and documentation skills
Excellent written and verbal communication skills
Preferred Qualifications
Bachelor's degree in Cybersecurity, Risk Management, Information Systems, Computer Science, or a related field
Familiarity with one or more cybersecurity frameworks or standards, including:
NIST
ISO/IEC 27001 / 27002
CIS
SANS
PCI
Relevant certifications are a plus, including but not limited to:
CISSP, CISM, CRISC, CISA
CompTIA Security+, CySA+, Network+
GIAC certifications
Knowledge of cybersecurity laws, regulations, and data privacy principles
Ability to work independently in a self-directed and organized manner
About Buchanan Technologies
Since Buchanan's inception over 30 years ago, we have operated on 5 core values - People Matter, Customers Matter, Principles Matter, Community Matters, and Every Interaction Matters. These values are represented across each facet of the company, from employee relations to client service delivery to corporate social responsibility initiatives and beyond.
Why Work at Buchanan?
At Buchanan Technologies, we offer a great employment experience with a fun but professional work environment, competitive salary, and various employee career advancement programs that add value to your skills and daily life. If you are excited about being part of an energetic team where your contributions are appreciated and hard work is recognized, Buchanan is the place for you.
Things We Are Passionate About
We are passionate about providing top-tier technology services to our customers and clients and fostering a culture of continuous learning for our employees. We are a people- centric company, focused on growth and diversity for our workforce. Come join us and let's build something amazing together.
Follow Us:
LinkedIn: *******************************************************
Website: ****************
Buchanan Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or genetics. In addition to federal law requirements, Buchanan Technologies complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Associate Patient Care Coordinator
Mount Kisco, NY job
Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.
Optum has an immediate opening for a friendly, patient focused and detailed Associate Patient Care Coordinator to join our team. The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.
Schedule: A 40-hour work week Monday through Friday from 9:00 am to 5:30 pm. Rotating Saturdays from 8:30 am to 1:00pm. The schedule to be determined by the supervisor upon hire.
Location: 90 South Bedford Road, Floor One, Mount Kisco, NY 10549
Primary Responsibilities:
Obtain accurate and updated patient information, such as name, address, insurance information
Perform insurance verification on the date of service
Obtain patient signatures for required documents
File, Fax and maintain medical records,
Confirms and schedule appointments
Ability to maintain a work queue list- complete any pending actions ie referrals, scheduling appointments
Answering incoming and outgoing telephone calls promptly and courteously
Follow the Payment Security policy and procedures according to Optum Medical guidelines
Perform referral documentation promptly
Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments
Adhere to the standards identified via Sparq regarding Optum Employee Policies
Work cohesively with fellow employees to achieve specific team goals
Comfortable working in high pace environment
Assure the continuity of care through scheduling and tracking systems
Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations
Comply with administrative policies to ensure quality of care
Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart
All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
Crosstrain and help in other locations if needed
Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
1+ years of computer proficiency experience (multi-task through multiple applications including Microsoft Outlook, Excel, and Word)
1+ years of customer service or healthcare related experience
Ability to maintain work tasks in an efficient manner
Preferred Qualifications:
1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
Experience working with an electronic health record (EPIC)
Knowledge of Medical terms
Bilingual Spanish and English
Soft Skills:
Ability to work independently and maintain good judgment and accountability
Ability to multi-task and prioritize tasks to meet all deadlines
Ability to work well under pressure in a fast-paced environment
Demonstrated ability to work well with health care providers
Strong organizational and time management skills
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Auto-ApplyArtificial Intelligence Specialist
New York, NY job
Thank you for your consideration. Please apply for further information
Term: Full Time
$: 85-150k _ Equity
Role: Forward Deployment Engineer/Full Stack Developer
Vertical: Start Up
Job Details
Job Overview
Key Responsibilities: Embed with law enforcement teams, understand their workflows, and deploy and configure software systems to enhance investigation efficiency. Translate field feedback into product features and ship full-stack solutions using Python, React, TypeScript, and AI/ML APIs. Technical
Qualifications: 5+ years of ML (PyTorch, TensorFlow) and 2+ years with LLMs. Proven track record in deploying production AI systems.
Responsibilities
This is a founding Forward-Deployed Engineer role. You sit at the intersection of product, engineering and field work. You will embed directly with detectives, analysts and prosecutors, learn their workflows in detail, and use that context to deploy the platform and shape the roadmap.
This is a full-time role for an engineer who wants to own real problems end to end, work closely with users, and see their work show up in live investigations.
What you will do:
Spend significant time on-site with law-enforcement customers to understand how they investigate cases and where evidence review slows them down.
Deploy and configure the product for new agencies, load and validate data, and make sure investigators can rely on the system in day-to-day work.
Translate field feedback into concrete product ideas and partner closely with the founders to turn those into features.
Build and ship full-stack features using Python, React, TypeScript and AI/ML APIs, from new workflows in the UI to backend improvements that make evidence search faster and more reliable.
Help design and refine processes for pilots, rollouts and training so that new departments can adopt the product smoothly.
Act as a trusted technical partner for investigators and leadership teams, helping them understand what is possible with the product.
Qualifications
Qualifications
Machine Learning Expertise
5+ years of experience in ML (PyTorch, TensorFlow).
2+ years of hands-on experience working with LLMs (Hugging Face, OpenAI, Anthropic).
AI System Development
Proven experience building and deploying production AI systems, including RAG and vector search.
Knowledge of prompt engineering, AI safety, and content filtering best practices.
Comfort architecting scalable infrastructure that integrates into complex environments.
Technical Proficiency
Familiarity with Rails is a plus, but not required - strong candidates can ramp up quickly.
Experience working with REST APIs, PostgreSQL, ActiveRecord, and RSpec.
Understanding of frameworks like LangChain or LlamaIndex, or the ability to learn them rapidly.
Communication & Collaboration
Proven ability to engage directly with users, customers, and cross-functional teams to gather feedback and shape technical solutions.
Comfortable explaining complex concepts clearly to both technical and non-technical stakeholders.
Experience collaborating with product and design teams to align on goals and iterate quickly.
Strong written and verbal communication skills.
Builder Mindset
Thrives in ambiguity, learns quickly, and iterates fast in lean environments.
Excited to work in a small, high-impact team where communication and ownership are key.
Ideal Candidate
Ideal Candidate Profile
Field-Driven Engineer - Strong full-stack engineer (Python + modern frontend) who enjoys leaving the office, sitting with users, and seeing how software actually gets used in the wild.
Customer-Obsessed Problem Solver - Comfortable building trust with detectives and agency leadership, asking good questions, and turning messy requirements into clear product and technical decisions.
High-Ownership Operator - Thrives in tiny, fast-moving teams, takes full responsibility for deployments and outcomes, and is happy to do whatever the situation requires (from debugging to running training sessions).
Mission-Motivated - Energized by improving public safety and the criminal-justice system, and comfortable working with sensitive, sometimes difficult case material.
Startup-Ready - Has prior experience in early-stage or talent-dense environments and is excited by ambiguity, rapid iteration, and having a big say in how the product and company evolve.
Mission
The group helps law enforcement, prosecutors, attorneys, and investigators quickly find the truth in overwhelming volumes of digital evidence. Their “digital analyst” platform securely transcribes, translates, searches, organizes, and analyzes case files-such as jail communications, search-warrant returns, and scanned documents-across many languages. By turning evidence overload into clear, searchable insight, the group lets agencies focus on solving cases and delivering accurate, fair justice instead of manually combing through data.
.
What you can expect
Day to Day
You'll spend most of your time in the field with users and turning their needs into product. In practice, that looks like:
Embedding on-site with detectives, analysts, and prosecutors to watch how they investigate cases, understand their workflows, and uncover pain points.
Deploying and configuring the platform for new departments, loading data, troubleshooting issues, and making sure investigators can rely on the system in day-to-day work.
Translating what you see in the field into clear product ideas and engineering tasks, then building and shipping full-stack features using Python, React, TypeScript, and AI/ML APIs.
Owning pilots end-to-end: planning deployment, running training sessions, gathering feedback, and iterating quickly with the founding team.
Traveling regularly (25-75% of your time) to customer sites across the U.S. while staying tightly looped in with the core team in New York.
Team
The team is lean, highly technical, and mission-driven - everyone ships code, talks to users, and contributes to product direction.
As one of the first Forward-Deployed Engineers, you'll shape how the FDE function works at the firm from playbooks for deployments to how feedback flows back into the roadmap.
Growth
This is a founding-level role with a lot of surface area:
Own critical customer deployments and relationships from day one, becoming the go-to technical partner for some of the firm's key law-enforcement agencies.
Directly influence product direction by bringing field context to every roadmap discussion and helping decide what gets built next.
Help define and later scale the Forward-Deployed Engineering function - including processes, tooling, and eventually mentoring or leading additional FDEs as the team grows.
Build a rare track record of high-impact, user-embedded engineering work at a YC-backed, seed-stage startup tackling complex, real-world problems.
Guidewire Project Manager
New York, NY job
Guidewire Project Manager
Location: New York City, NY; Purchase, NY; Garden City, NY; Morristown, NJ; Conshohocken, PA; Charlotte, NC; Alpharetta, GA - Hybrid
Duration: 12+ Months with possible extensions
Must have skills:
• Commercial Insurance
• Guidewire ClaimCenter
• Guidewire PolicyCenter
• M&A Integration
Job description:
We are seeking an experienced Senior IT Project Manager to lead and manage the migration of Guidewire PolicyCenter and ClaimCenter to a cloud-based environment. The successful candidate will oversee the planning, execution, and delivery of this mission-critical project, ensuring alignment with business objectives, technical requirements, and timelines. This role requires expertise in enterprise software migrations, cloud technologies, and Guidewire products, as well as strong leadership skills to coordinate cross-functional teams and stakeholders.
Role Responsibilities:
Project Leadership:
• Lead and manage the end-to-end migration project of Guidewire PolicyCenter and ClaimCenter from on premise environment to the cloud.
• Develop and maintain comprehensive project plans, including scope, timelines, milestones, deliverables, and budgets for both systems.
• Ensure project alignment with organizational goals, regulatory requirements, and industry best practices.
• Ensure performance of implementation vendor(s).
Stakeholder Management:
• Collaborate with business leaders, IT teams, and third-party vendors to ensure project objectives for both PolicyCenter and ClaimCenter are clearly defined and met.
• Communicate project progress, risks, and issues to stakeholders, including executive leadership, in a clear and timely manner.
• Serve as the primary point of contact for all project-related communications.
Risk and Issue Management:
• Identify potential risks and develop mitigation strategies to ensure smooth migration of both PolicyCenter and ClaimCenter. Proactively address issues and roadblocks to minimize project delays and disruptions.
Team Coordination:
• Coordinate cross-functional teams, including developers, architects, testers, and business analysts, ensuring effective collaboration and resource allocation across both PolicyCenter and ClaimCenter migration efforts.
• Provide guidance and support to team members to achieve project goals.
Technical Oversight:
• Work closely with technical teams to ensure proper design, configuration, and implementation of Guidewire PolicyCenter and ClaimCenter in the cloud environment.
• Ensure data integrity, system interoperability, and security during migration processes.
• Oversee testing and validation of the migrated systems to ensure functionality and performance.
Budget and Resource Management:
• Manage project financials, ensuring costs are controlled and align with financial expectations.
• Allocate resources effectively, balancing priorities across multiple project tasks.
Documentation and Reporting:
• Maintain comprehensive documentation of project activities, decisions, and outcomes for both systems.
• Provide bi-weekly reports and updates to leadership on project status, performance metrics, and lessons learned.
Technical Qualifications:
• 8+ years of IT project management with a focus on M&A or IT integration projects
• Proven experience managing Guidewire PolicyCenter and ClaimCenter implementations.
• Expertise in cloud technologies, including cloud migration strategies, data security, and performance optimization.
• Proven track record of managing large-scale IT integrations across multiple regions or business units
• 3+ years' experience within Commercial Insurance.
• Skilled in applying waterfall, agile, and hybrid project-delivery methodologies for traditional initiatives.
• Detailed knowledge of project management (PMLC), software development life cycle (SDLC)methodologies.
• Strong facilitation skills with the ability to effectively manage cross-functional team discussions and bridge business and IT priorities.
• Proven ability to build and maintain strong business relationships, ensuring alignment between IT deliverables and business objectives.
• Strong management skills with an ability to achieve results in a matrix management environment, fostering collaboration and accountability.
• Experience using Project and Portfolio Management tools (e.g., MS Project)
• Proficiency in managing vendor relationships · Experience with change management and risk management strategies.
Lead Web Developer
White Plains, NY job
An insurance company is looking for a Web Developer Lead to join their team in White Plains, NY.
Compensation: $150-170k
Candidates must be local; no relocation (onsite 3 days/week)
Frontend and Backend are equally important for this role.
Responsibilities:
Drive the end-to-end architecture, development, and delivery of scalable, secure web and mobile portals-including sophisticated front-end interfaces and robust back-end services
Partner with cross-functional teams to deliver seamless, high-impact solutions
Engineer portal capabilities for key insurance features such as policy management, claims, billing, and pension processing
Embed industry-specific compliance and cybersecurity protocols, ensuring portals meet regulatory standards
Lead Agile ceremonies, manage sprint cycles, conduct code reviews, and oversee CI/CD pipelines on containerized cloud platforms (AWS)
Analyze customer insights, usage patterns, and performance metrics to drive continuous portal optimization
Seamlessly integrate legacy systems, third-party APIs, and data sources into modern architectures
Design and deploy microservices that connect internal and external systems, enabling dynamic data exchange and real-time functionality
Stay at the cutting edge of web development, cloud technologies, and generative AI through ongoing research and innovation
Qualifications:
A Bachelor's degree in Computer Science, Information Technology, or a related discipline
7+ years of experience in web development, with at least 2 years in a lead role
Strong proficiency in JavaScript, React, Angular, Node.js, and RESTful APIs
Strong backend development skills in Node.js, Python, Java and databases (SQL, NoSQL)
Angular, Python and Databases skills
Experience with AWS or Azure, including ECS,Docker, Kubernetes, and other containerization tools
Understanding of microservices, serverless architectures, and event-driven systems
Understanding of cloud networking fundamentals, including VPCs, Subnets, and scalable architecture on AWS
Experience in insurance operations, including claims, policy servicing, and customer support
Exposure to GenAI /AI/ML services in AWS, DevOps tooling, and advanced container orchestration preferred
Centralized Scheduler
Mount Kisco, NY job
Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.
Gastroenterology Office part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Centralized Scheduler to join our team. The Centralized Scheduler is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.
Schedule: Monday through Friday a 40-hour work week to be determined by the supervisor between the hours of 8:30 am to 5:30 pm.
Location: 110 South Bedford Road, Third Floor, Mount Kisco, New York 10549
Primary Responsibilities:
Greets patients, family members and guests with a friendly smile
Obtain accurate and updated patient information, such as name, address and insurance information
Perform insurance verification on the date of service
Scheduling appointments and procedures in an organized and efficient manner
Answering incoming and outgoing telephone calls promptly and courteously
Follow the Payment Security policy and procedures according to Optum Medical guidelines
Ability to maintain a work queue list- complete any pending actions i.e. referrals, scheduling appointments
Check In and Check Out patients
Perform referral documentation promptly
Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies of lab results or specialist reports
Adhere to the standards identified via Sparq regarding Optum Employee Policies
Work cohesively with fellow employees to achieve specific team goals
Comfortable working in high pace environment
Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care
Assure the continuity of care through scheduling and tracking systems
Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations
Comply with administrative policies to ensure quality of care
All employees are expected to keep abreast of current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
Crosstrain and help in other locations if needed
Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
1+ years of computer proficiency experience (multi-tasking through multiple applications including Microsoft Outlook, Excel and Word)
1+ years of customer service or healthcare related experience
Ability to travel to other offices if needed
Preferred Qualifications:
Experience working with an electronic health record
Knowledge of medical terminology
1+ years of experience working in a front office medical position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays and maintaining medical records
Soft Skills:
Ability to work independently and maintain good judgment and accountability
Demonstrated ability to work well with health care providers
Strong organizational and time management skills
Ability to multi-task and prioritize tasks to meet all deadlines
Ability to work well under pressure in a fast-paced environment
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Auto-ApplyProduct Lead - Pharmacy Domain SME
New York, NY job
Brillio is a global digital transformation partner helping leading Healthcare and Life Sciences organizations reimagine their businesses through data, AI, and digital product innovation. Our Consulting & Advisory practice partners with CXOs to define business and technology strategy, design operating models, and build next-generation products and platforms that create measurable outcomes in speed, experience, and affordability.
Within Healthcare, Brillio is driving the next era of PBM and pharmacy transformation - leveraging digital, AI, and interoperability to reshape patient access, provider collaboration, and value-based healthcare ecosystems.
Role Overview
We are seeking a Senior Manager - Consulting (PBM Product Strategy & Transformation) who combines deep domain expertise in the PBM ecosystem with strong experience in digital product strategy, data modernization, and AI-enabled transformation.
This role is ideal for a strategic consultant or product leader who has partnered with PBMs or payer pharmacy divisions to build digital platforms, modernize benefit operations, and drive AI-powered clinical and financial outcomes.
You will act as both a strategic advisor and product strategist, working with client executives to define transformation roadmaps, lead product discovery, and shape scalable, data-driven solutions across the PBM value chain.
Key Responsibilities
Define product and digital transformation strategies across the PBM lifecycle - from formulary design and claims processing to clinical programs, member engagement, and network optimization.
Lead consulting and product strategy engagements focused on:
AI-driven formulary and benefit optimization
Digital prior authorization and utilization management
Pharmacy network and reimbursement optimization
Member affordability, adherence, and savings programs
Interoperable data and analytics platforms for PBM operations and reporting
Translate business goals, regulatory requirements, and operational complexities into product architectures, platform blueprints, and MVP roadmaps.
Collaborate with Brillio's AI Foundry, Data Engineering, and Product teams to design AI-first PBM solutions that are compliant, explainable, and value-driven.
Partner with client product, IT, and clinical operations teams to launch and scale digital products with measurable ROI.
Define KPIs and business value frameworks to track adoption, outcomes, and financial impact.
Contribute to Brillio's PBM IP and accelerator portfolio, co-developing assets such as benefit simulation engines, AI adjudication models, or affordability dashboards.
Build and mentor a cross-functional team of consultants, product managers, and domain specialists delivering PBM transformation programs.
Support practice growth and go-to-market efforts, contributing to proposals, thought leadership, and client solutioning.
Required Experience
10-12 years of consulting, product strategy, or transformation experience, with a strong focus on Healthcare Payers and PBMs.
Deep understanding of PBM operations and value chain, including formulary management, claims adjudication, rebate management, benefit design, specialty pharmacy integration, and regulatory compliance.
Proven success in defining or managing digital product portfolios or transformation programs within PBM or payer environments.
Experience leveraging AI/ML and advanced analytics in use cases such as cost optimization, adherence prediction, fraud/waste/abuse, or patient affordability.
Strong background in product strategy and agile delivery - translating business needs into platform requirements and MVPs.
Familiarity with healthcare interoperability and data standards (NCPDP, FHIR, HL7).
Consulting experience with top-tier or healthcare-specialized firms preferred.
Excellent executive communication, storytelling, and stakeholder management skills.
Preferred Qualifications
MBA or Master's degree in Healthcare, Business, or Engineering.
Prior experience with leading PBMs or payer pharmacy divisions (e.g., CVS Caremark, Express Scripts, OptumRx, Navitus, Prime Therapeutics, MedImpact, etc.).
Understanding of rebate and contracting analytics, 340B program impact, and regulatory frameworks (CMS, ERISA, state pharmacy mandates).
Demonstrated ability to drive cross-functional product innovation involving clinical, financial, and technology teams.
Track record of contributing to practice or IP growth within a consulting or digital organization.
Why Brillio
Join a fast-growing consulting and advisory practice driving the digital reinvention of healthcare ecosystems.
Shape next-generation PBM platforms and AI-first solutions that redefine access, affordability, and outcomes.
Collaborate with industry leaders, innovators, and Brillio's AI Foundry to deliver measurable transformation.
Be part of a flat, entrepreneurial culture that rewards initiative, innovation, and tangible results.
Grow your career toward Associate Director or Director-level leadership, leading Brillio's PBM product strategy and consulting portfolio.
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Duration: 12-month Contract
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Hours: Monday to Friday 8:30am to 5:00pm
Team: IT Asset Management
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Job Summary:
Analyzes complex business problems to be solved with technology, integration, or workflow solutions.
Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures in a cost effective manner.
Configures system settings and options; plans and executes unit testing to meet business requirements.
Designs and documents details of technological solutions.
May provide consultation to users in the area of technology and/or lead cross-functional linked teams to address business or systems issues.
May support and write automated testing scripts reports, code, and business logic.
Able to establish and maintain relationships with technology vendors as needed.