Mixing place supervisor job description

As a Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute assigned store operations and maintain a visually appealing store. You create a positive environment that develops and engages your managers, associates, and customers every day. You love being part of a winning team and you bring your energy to work every day.
The Supervisor reports to the Store Manager.

Who You Are:

* Demonstrates a competitive spirit and desire to win.
* Team player with an entrepreneurial spirit.
* Opearates with a sense of urgency and effectively completes assigned responsibilities.
* Able to adapt to change and takes on more responsibilities.
* Self-motivated; seeks personal growth and development.

Responsibilities

As the Supervisor you will:

* Support the management team to achieve sales results and grow the business.
* Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
* Engage with customers to build relationships and brand loyalty by using company tools.
* Be a role model to team members for the customer experience.
* Support the management team to ensure store standards for merchandising and operations are met consistently.
* Be accountable for assigned tasks and results.
* Learn about all aspects of the business and share ideas to drive the business.
* Create a great work environment by maintaining a positive and professional attitude.
* Perform POS transactions on designated shifts and execute supervisor functions in the absence of Store Manager.
* Model our values of respect, integrity, teamwork, compassion, accountability and inclusivity.

Qualifications

You will also have:

* Prior supervisory experience in similar volume, apparel business (preferred).
* Proven track record of exceeding sales and statistical expectations.
* Flexible availability to meet the needs of the business (including evenings and weekends).
* May require occasional travel to other store locations (if needed).

Required Skills

Other Requirements • Bend, lift, open and move product and fixtures up to 50 lbs., as needed. REASONABLE ACCOMMODATION The Company is committed to providing reasonable accommodation to enable qualified employees with disabilities to perform the essential functions of their jobs as required by the Americans with Disabilities Act (ADA). SPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law ("Protected Characteristics"). #assoc

• A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states) with 2+ years of experience, including supervisor responsibilities
• Passionate about the eyewear and retail industries
• A clear, effective, and professional communicator-you can break down technical terms for customers to easily understand
• Dedicated to going above-and-beyond to make customers (and your teammates!) happy
• An energetic, positive team player who's able to adapt in a fast-paced, ever-changing work environment
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Some benefits of working at Warby Parker for Full-Time Employees:

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Flexible vacation policy
• Paid Holidays
• Retirement savings plan with a company match
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Assistance Program (EAP)
• Bereavement Support
• Optical Education Reimbursement
• Free eyewear
• And more (just ask!)

About Us:

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We're constantly asking ourselves how we can do more and make a greater impact-and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale, be profitable, and do good in the world-without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything our customers need for happier eyes at a price that leaves them with money in their pockets, from designer-quality glasses and contacts to eye exams and vision tests.

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Over eight million pairs of glasses have been distributed in over 50 countries; that means eight million people now have the glasses they need to learn, work, and achieve better economic outcomes.

At Warby Parker, you can look forward to company outings and events, volunteering and learning opportunities, and just great company filled with curious, kind folks. Dreaming up and sharing ideas aren't responsibilities reserved for certain teams or leaders; the challenge (a really fun one) of innovation is on all of our shoulders. Teammates can also connect around common interests, backgrounds, and identities, no matter their home base, through our various employee resource groups. (We're happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ+ employees!) That sense of community and belonging keeps us excited to walk through the door every day, wherever that door may be.

We're driven to continue building a workplace, based on inclusive behaviors and equitable systems, where all employees can bring their authentic selves, feel engaged, and share their perspectives as a valued member of Team Warby. Transparency is what we're all about, and our annual Impact Report and Racial Equity Strategy lay out how we're sticking to these values.

Supports delivering sales plan through effective execution of store and operational tasks as assigned and delegated by managers.
Building High Performing Teams:

+ Attract, interview, and retain top talent

+ Responsible for leadership tasks as delegated by the store manager

+ Provide individual and team performance feedback and recommendations to managers

+ Train, coach, reward and motivate associates to improve selling and the customer experience

+ Reinforce selling expectations, performance, results and accountability with all associates

+ Assist store management in conducting onboarding and continued training of the associate team

+ May build schedules to maximize and leverage sales results*

Selling Effectiveness:

+ Lead and model the selling and customer experience standards

+ Lead selling efforts to meet selling goals during scheduled shifts

+ Ensure associates consistently execute to the selling model

+ Display expert knowledge of product, company policies and store strategies

+ Set the direction and goals for the day/shift when associates arrive for work

+ Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail

+ Assist in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins / call-offs)

+ Ensure associates receive scheduled breaks and meal periods (per state specific guidelines

Telling The Brand Story:

+ Support replenishment activities that keep the store full and abundant

+ Provide leadership or assistance with floorsets, window changes, visual presentation standards, signage placement, etc.

+ Build a store environment that is sharply focused on consistently delivering exceptional in-store shopping experiences

+ Ensure implementation of company selling strategies

+ Execute visual standards and maintain a safe, inviting store appearance

Operational Excellence:

+ Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive

+ Act as manager on duty, when scheduled, to address customer service, vendor or maintenance issues

+ Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities

+ Maintain policies and procedures

+ Incorporate Loss Prevention and safety messages into daily operations

* Note: Additional responsibilities may be required depending on the volume and complexity of the store.

Qualifications

+ Demonstrated sales results

+ Ability to effectively communicate foster a customer focused selling culture

+ Ability to provide effective, in the moment coaching to associates

+ Available to work weekend, closing and peak shifts

+ Supervisory experience preferred

We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information or any other legally protected status, and we comply with all laws concerning non-discriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. We only hire individuals authorized for employment in the United States.