Mosaic Community Services jobs in Bend, OR

The Patient Services Representative supports clinic operations, providing timely and quality customer service over the phone and in-person. This includes greeting, registering, and scheduling patients in an accurate and timely manner. This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments. Responsibilities * Accurately check patients in and out for all patient appointments and updates patient record. * Process the application and income calculations for submitting sliding scale applications to the supervisor. * Schedule patients in accordance with established provider schedules and clinic protocols. * Answer phone calls and questions, providing timely, accurate, and quality customer service. Skills & Knowledge Knowledge of standard office policies and procedures. Strong math skills. Knowledge of standard office machines including copier, fax, shredder, multi-line telephone, printers, etc. Knowledge of Microsoft Office software products preferred. Fluency in Spanish preferred. Who We Are Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment. Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours. Of course, we also offer a great benefit package!

This position is responsible for the coordination, maintenance, proactive and reactive, security and janitorial services of multiple facilities. The Facilities Coordinator performs routine inspections, maintenance, and repairs of the building system. They provide oversight of contractors per the direction of, or in the absence of the Facilities Manager. Under limited supervision, performs a variety of semi-skilled work in the maintenance of Mosaic properties; and performs related duties as assigned. The Facilities Coordinator is responsible for coordination and repairs and maintenance of all Mosaic facilities acting as the contact for emergency situations that affect Mosaic's ability to open for business. Additionally, the Facilities Coordinator will assess and consider daily 1) the safety of our employees, 2) the security of our assets and 3) the service to our patients. Facility Coordination * Coordinates facilities tickets for completion * Works with vendors as needed to ensure repair work completion * Works with janitorial vendors on coordinate their daily/weekly service at all facilities * Works with HVAC vendors to coordinate their maintenance and repair work * Coordinates procurement of items needed for facilities repairs and projects * Works with Mosaic's security vendor on daily issues and coordination Facility Maintenance * Troubleshoots minor maintenance problems involving electrical, structural, plumbing, and equipment repair or replacement. Uses hand tools and power tools in making minor maintenance repairs and maintaining grounds and walks. * Performs preventive building maintenance duties, caulks windows and doors, repairs and replaces broken windows, hang pictures, shelving and whiteboards. * Performs routine plumbing repairs such as unstopping toilets, sinks or urinals, fixing water leaks, leaking faucets, and water fountains. * Performs routine electrical repairs such as changing light bulbs or fluorescent lamps and assists in repairing ballast and light fixtures as allowed by electrical code. * Purchases supplies, equipment, and materials necessary to complete projects. * Dismantle/install and moves furniture, hang pictures and bulletin boards, moves. Assists with departmental and employee moves. * Repairs and replaces door knobs or locks, repairs door closures, patches holes in walls, general painting and repair work. * Provides assistance to officials, staff, visitors, and other employees as necessary. * Participates in building coverage by working evenings and weekend rotation as required for maintenance that cannot be performed during regular business hours. * Transports goods or equipment as assigned. * Performs other maintenance duties as assigned by the Facilities Manager. * Notifies management concerning the need for major repairs or additions to lighting, heating, and ventilating equipment. Vendor Management * Solicits bids and quotes from vendors. May work with 3rd party vendors in completing tasks if directed. * Medical van service with contracted work as needed. * Oversees all outside contracts for building and grounds maintenance. Standards: * Researches and compares vendors and makes selection recommendations to Facility Manager. Work Experience: Background in building maintenance, janitorial, security and grounds keeping. Education, certification and licensure: Associated Degree preferred. Travel as needed. Valid Oregon driver's license, use of personal vehicle, and proof of automobile insurance. Skills & Knowledge: * Knowledge of standard construction methods, terminology, materials, equipment and practices. * Strong organizational skills and oral/written communication. * Ability to prioritize workload, work under pressure, meet requirements and deadlines. * Ability to work with minimal supervision. * Ability to work effectively with all staff, vendors and other organizations contacted in the course of work. * Skill in operation of small motorized equipment and general hand tools; i.e., saws, drills * Skill in computer operation using spreadsheets, databases and word processing software. Safety & Security * Assists with maintaining building security and immediately responds to building emergencies when breeches have happened to secure the building accordingly. * Address/remedy safety issues as they arise * Back-up contact for security company for issuance of electronic card keys and door keys, and maintaining records of distribution * Assure compliance with OSHA regulations and manage the collection and disposal of biohazard waste. * Working with the Safety Coordinator initiate an active campaign on safety measures in the building. * Perform safe work practices to protect the health and safety of employees and patients per OSHA regulation. * Develop and manage a comprehensive emergency preparedness plan to ensure the safety of the building against fire, flood and other hazards. Assure compliance with FEMA directives. Who We Are Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment. Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours.

Are you a Dental Hygienist looking for a career where you can make a real impact and still enjoy a balanced, fulfilling life outside of work? At Mosaic Community Health, you don't have to choose. Join a passionate, mission-driven team in the heart of beautiful Bend, Oregon - where community, collaboration, and well-being come first. Why Mosaic? At Mosaic, you get more than a job - you get a schedule and work environment built to support true work-life balance. Our hygienists enjoy thoughtfully structured schedules, averaging just 2 SRPs per day, ensuring manageable workloads and the ability to truly focus on patient care rather than productivity metrics. Flexible Work Options Choose the schedule that fits your life: * Full-time: 30-40 hours/week * Part-time: 20 hours/week * Per diem: Up to 20 hours/week Your Role & Impact As a Dental Hygienist on our integrated care team, you'll play a key role in delivering preventative care, oral health education, and compassionate support to patients of all ages. You'll collaborate closely - all united around one goal: high-quality care centered on the patient, not the numbers. New graduates are encouraged to apply! What We Offer * Competitive pay (with additional incentives for EPDH) * Employee-paid medical, dental & vision * Excellent PTO & generous paid holidays * Opportunity to apply for up to $55,000 in NHSC loan repayment/forgiveness * Continuing education & career growth support * 401(k) with employer match * Relocation assistance * Supportive leadership & a team that genuinely cares * …and more! Responsibilities include Patient Care & Supporting Clinical Operations: * Provides treatment and education to adult and pediatric patients with the goal of controlling and preventing oral health disease such as caries and periodontal disease * Reviews the medical and dental histories for evidence of conditions which may alter or complicate dental treatment or services * Gives direct patient care by providing thorough and gentle prophylaxis, fluoride treatment, sealants, patient education, periodontal examinations, periodontal scaling and root planning, selective polishing, overhang removal, application of desensitizing agents, oral cancer examination. * Charts and dates each patient's periodontal health. * Acts as a liaison to coordinate and collaborate, implementation and evaluation of on and offsite community Dental Education and Preventive programs, implementation, presentations and services to include but not limited to; schools, care centers and organizations. * EPDH Only: May render allowable services without the supervision of a dentist at Mosaic clinics and school-based health centers. Experience, Education, Licenses & Certifications: * License to practice dental hygiene in Oregon and local anesthetic endorsement required * Oregon Board of Dentistry permit required if EPDH Skills & Knowledge: * Comprehensive knowledge of oral hygiene care in outpatient settings. * Knowledge of the principles and practice of modern oral hygiene and periodontal patient care. * Awareness of the public health, social and economic factors which impact on the overall health, and more specifically the oral health of their patients. * Knowledge and practice of preventative dentistry and ability to instruct patients individually and in groups. * Knowledge of medical record keeping and dental charting. * Skill in the techniques of oral hygiene procedures and the use of equipment, instruments, and materials. * Skill in cleaning teeth and examining mouth and teeth for abnormalities. Your ability to connect with patients from diverse backgrounds is crucial. Strong interpersonal and communications skills are a must. Must have excellent oral communication skills. Bonus points for Spanish speaking abilities! Who We Are Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment. Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors!

The Enrollment Specialist is the primary point of contact for Mosaic patients with insurance applications and eligibility requirements with state and/or federal insurance programs, including Oregon Health Plan. This includes contacting patients for re-enrollment and assisting the Billing Department with insurance verifications. The Enrollment Specialists will conduct Outreach activities with community partners and other organizations to provide information and enrollment assistance. This position will develop and maintain statistical enrollment reports and manage reports provided by the organization for enrollment and re-enrollment. This position will travel throughout the region to support enrollment assistance. Additionally, this role will be handling pre-registration and registration pre verification for all patients at Mosaic, new or established. Entering, auditing, educating, and advocating for accurate registration in the patient's electronic medical record (EHR). This role identifies patients who have termed from Medicaid/Medicare. When termed, reaches out to patients to inquire as to why they termed and assists patients in navigating the Enrollment process. Provides education on Medicaid eligibility and sliding scale eligibility. Bi-lingual in Spanish/English strongly preferred. Patient Enrollment * Aid and process state and/or federal applications for insurance coverage for patients and community members. * Troubleshoot application questions or concerns from patients and community members. * Serves as a liaison between state/federal systems and patient, providing timely follow-up and processing of applications and insurance eligibility status. * Timely documentation of all assistance including insurance eligibility status in the electronic medical record (EMR) per procedure. Outreach * Monitor enrollment reports to identify enrollment assistance needs. * Active patient outreach to capture patient eligibility status at patient visit. * Community outreach to educate and assist community members with enrollment needs. Customer and Access Services * Advise patients of their Enrollment status with Medicaid/Medicare and aid as needed * Advise patients of financial and/or insurance documentation required for appointments as well as educate patients on different payment options offered Scheduling * Schedule patients in Enrollment appointments as needed * Provide system or clinic support for New Patient and Enrollment scheduling, rescheduling, and cancellations * Confirm patient demographics, registration, and insurance information and update EHR as needed * Promote and educate, MyChart use Pre-Registration * Create new patient records in EHR * Patient activation and education on use and benefits of MyChart * Complete the patient registration process and document in the EHR * Educate patients on FPL, Medicaid, and Marketplace requirements as well as assisting with over the phone support when possible Registration Pre-Verification * Auditor of patient charts to ensure accurate financial registration * Updates patients charts to ensure accurate financial registration including coverage's, guarantors, demographics, annual incomes, and any other registration field that needs correcting * Reaches out to patients to get updated corrected information for accurate financial registration * Works with billing and site supervisors to coordinate needed paperwork and forms for patients * Working in basket messages relating to registration updates, Medicaid eligibility, and sliding scale eligibility Skills & Knowledge Working knowledge of health insurance plans including Medicaid and Medicare. Excellent oral and written communication skills, including effective communication with patients on complex or technical information regarding insurance coverage. Ability to develop and present effective presentations in different location settings and group size. Ability to prepare basic correspondence and simple reports in Microsoft Word and Excel. Ability to create, send and manage email in Outlook. Ability to access and use web-based applications and EMR program. Understanding of healthcare navigation including insurance types, concepts, terminology, billing, and/or regulations required. Knowledge of standard office policies and procedures. Knowledge of Microsoft Office software products preferred. Computer literacy and typing skills. Training in Marketplace enrollment preferred. Knowledge of standard office machines including copier, fax, shredder, multi-line telephone, printers, etc. Excellent customer service skills and ability to effectively and respectfully handle dissatisfied patients. Bi-lingual in Spanish/English strongly preferred. Who We Are Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment. Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours. Of course, we also offer a great benefit package!

If you're passionate about making a difference in the lives individuals and families, and thrive in a collaborative healthcare setting, we want you on our team! Join us as we strive to provide comprehensive care for our patients. As a Behavioral Health Consultant, you'll be an integral part of our multi-disciplinary team, working closely with primary care providers to address the behavioral, physical, and psychosocial needs of our patient population. What You Will Do: Provide integrated behavioral healthcare in a person-centered primary care home. Act as an extension of the physician providing consultation on mental health and addiction, brief therapy intervention, referral and coordination of care, and psycho-education. This position provides services to a diverse population across the Lifespan as part of a multi-disciplinary team. Direct Patient Care: * Works with other members of primary care team to assess, treat, and manage patients with chronic behavioral, physical, and social conditions efficiently and effectively within an integrated behavioral health care model. * Assists in the development of patient care plans to prevent further psychological or physical deterioration through referrals and moment-to-moment consultation. * Directs individual and crisis intervention within behavioral health care model. * Works with primary care team to coordinate specialty mental health care when needed. * Assists in execution of clinical assessments such as SBIRT. * Deliver patient care within HRSA services scope and approved locations, encompassing patient homes, community-based sites, and providing home-based care when necessary and in adherence to defined services and safety protocols. Local travel required. Education: * Educates patients, families, and clinical staff in techniques related to self-care. * Conducts group classes and group visits to promote skill building, education, and improved health for the patient. Standards of Practice: * Uses current evidence-based guidelines in creating diagnostic and treatment plans. * Provides care which reflects health care cost consciousness and addresses social determinants of health. * Effectively utilizes team-based care model, leveraging expertise of all members of multi-disciplinary team. * Acts as patient educator, leveraging tools (e.g. EHR, on-line resources, written materials, MY Chart messages, etc.) to effectively communicate information with patients regarding diagnoses, treatment options, disease prevention, safe health behaviors, self-care skills, and health promotion. Documentation/Indirect patient care: * Maintains accurate electronic health records of patients and completes documentation in timely manner. * Reflects critical thinking and follows BHC template in visit documentation. * Consistently documents patient contact outside of schedule visits, utilizing "patient touches". * Responds to patient telephone calls and MyChart messages in a timely manner. * Accurately codes patient charts to ensure correct billing. Skills and Knowledge: * Knowledge of methods around behavioral medicine and evidence-based treatments for medical, mental health and substance use conditions. * Plans and provides psychological assessment and diagnosis in a primary care setting with brief psychotherapeutic interventions as needed. * Advises and consults primary care providers and team members. * Ability to triage and refer for specialty mental health services. * Knowledge of psycho-pharmacology and the problems and dynamics in treating medically underserved populations. * Knowledge of general medical practice models and processes such as office procedures, medical records, health insurance, etc. * Skilled in support group organization, facilitating, as well as educating. * Ability to work as successful primary health care team member. * Ability to be comfortable in role as consultant and resident BH specialist. * Execute evidence-based brief interventions. * Ability to design and implement clinical protocols for treatment of selected behavioral conditions. * Ability to make quick and accurate assessments of behavioral health conditions. * Interest in gathering, tracking and presenting outcome data. * Expertise in trauma-informed, culturally sensitive substance abuse and mental health treatment. * Knowledgeable of local and state resources. * Able to work with patients from infancy to geriatrics. * Comfort with electronic medical records and charting. * Flexible and able to assess and triage on the spot demands of medical staff. * Ability to train and teach effective behavioral health interventions and integrated health model to medical practitioners. Who We are: Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team-based environment. Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours.

The Medical Assistant (MA) is a member of the primary care team who provides direct patient care and provider support. The goal is to provide coordinated patient centered clinical support related to visit-level care. The MA facilitates the coordinated planning of office visits via patient and team collaboration, the initial rooming of patients during office visits (including medication reconciliation, risk factor review, and health maintenance review), provider support during office visits, reviews with patient the plan of care, and assists with follow-up as needed. In addition, the MA may also perform in-office testing and clinic services (phlebotomy, EKG, hearing and vision testing, etc.), preparation and maintenance of exam rooms, maintenance of patient records, and other tasks as requested by medical providers. Patient Care * Pre-visit chart scrub (EMR): Including, but not limited to referrals, reviewing medications, Immunizations, allergies, future and standing lab orders, health maintenance due, and preventive care needs. * Visit prep: procedures/vaccine prep/foot exam. * Medication, Immunization, and allergy reconciliation. * Rooming the patient may happen in person or remote: Including, but not limited to vitals/medical records/reconciling care everywhere with health history (remote rooming is applicable to MA II and MA III only). * Prepare, administer, and document medications and vaccines. * Assist with clinical procedures. * Review provider recommendations and after visit summary (AVS) with patient. * Patient Communication: AVS, Q&A, results. * Address to patient encounters via electronic health records. * Conduct clinical services: Including, but not limited to EKG, pulse oximetry, hearing & vision testing, collect and/or process lab specimens, spirometer, venipuncture. * Schedule patient appointments, coordination of care with appropriate staff (e.g. CHW, PharmD, RNCC, Nutrition) for appointments or tests with specialists. * Deliver patient care within HRSA services scope and approved locations, encompassing patient homes, community-based sites, and providing home-based care when necessary and in adherence to defined services and safety protocols. Clinic Operations * Care of the clinic, maintain cleanliness. * Supply ordering. * Room Stocking. * Sterile Instrument Processing. * Quality Assurance routine tasks (including but not limited to running controls, checking exp. dates, etc.). Skills & Knowledge Critical thinking and problem solving skills. Must have excellent written, verbal, telephone and interpersonal communication skills. Familiarity/experience with client interaction on the telephone. Knowledge of available basic community services. Basic typing skills (such as 30 WPM). Basic personal computer skills and comfort with Microsoft Windows operating system. EHR experience, EPIC experience a plus. Accredited medical assistant certification required within twelve months of hire. Who We Are Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment. Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours.

NOW ACCEPTING ALL APPLICANTS FOR FALL ROTATIONS * ------------------ Opportunity Mosaic Community Health is a host facility that provides educational opportunities for students and interns to create a positive learning experience and exposure to community health center professions. The position is a non-paid role with the purpose of providing direct observations, clarity, and gain work experience in the specific field of interest. Program Requirements To comply with Federal/State regulations, students are required to have up to date immunizations (including COVID-19), TB testing, criminal background check, HIPAA certification, and drug testing. The referring program and/or individual can guarantee these are met either through direct evidence and documentation or through a contract. Students are expected to remain professional with all interactions and throughout their experience with Mosaic Community Health. Skills & Knowledge Applicant must provide field, specialty, and year within rotation.

The Pharmacy Technician assists the pharmacist in delivering high-quality pharmaceutical care as directed. This includes accurately entering all patient and prescription information into pharmacy information system; accurately filling prescriptions; troubleshooting third party rejections to get billing problems resolved; performing inventory control and management; providing excellent customer service by waiting on patients at the pharmacy window; verifying all information upon accepting Rx's and when ringing out Rx's at the point of sale; answering incoming phone calls and referring to appropriate staff member if unable to answer question; balancing the daily cash drawer and preparing deposit; filing hard copies of Rx's and other paperwork as needed; receive and shelve pharmaceuticals and OTC products to proper location and assist with inventory management. The pharmacy technician will maintain active and unrestricted licensure through the Oregon Board of Pharmacy. Responsibilities * Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations. * Organizes medications for pharmacist to dispense by profiling prescriptions, preparing labels, and calculating quantities. * Ensure medication availability by maintaining accurate pharmacy inventory. * Support patients in obtaining needed medications via various patient assistance programs as needed. * Accurately process prescription claims and pharmacy financial transactions according to company policy and state and federal law. * Troubleshoot pharmacy related problems, escalating issues to the pharmacist where appropriate. * Participate in all internal and external compliance measures with company and state/federal rules and laws. * Always maintain professional working relationships, with the pharmacy personnel, physicians, nurses, and other medical personnel. Skills & Knowledge Spanish language fluency preferred. Excellent verbal and written communication skills and reading comprehension. Who We Are Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment. Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours. Of course, we also offer a great benefit package!

If you're passionate about making a difference in the lives individuals and families, and thrive in a collaborative healthcare setting, we want you on our team! Join us as we strive to provide comprehensive care for our patients. As a Behavioral Health Consultant, you'll be an integral part of our multi-disciplinary team, working closely with primary care providers to address the behavioral, physical, and psychosocial needs of our patient population. Associate licensed providers are encouraged to apply. What You Will Do: Provide integrated behavioral healthcare in a person-centered primary care home. Act as an extension of the physician providing consultation on mental health and addiction, brief therapy intervention, referral and coordination of care, and psycho-education. This position provides services to a diverse population across the Lifespan as part of a multi-disciplinary team. Direct Patient Care: * Works with other members of primary care team to assess, treat, and manage patients with chronic behavioral, physical, and social conditions efficiently and effectively within an integrated behavioral health care model. * Assists in the development of patient care plans to prevent further psychological or physical deterioration through referrals and moment-to-moment consultation. * Directs individual and crisis intervention within behavioral health care model. * Works with primary care team to coordinate specialty mental health care when needed. * Assists in execution of clinical assessments such as SBIRT. * Deliver patient care within HRSA services scope and approved locations, encompassing patient homes, community-based sites, and providing home-based care when necessary and in adherence to defined services and safety protocols. Local travel required. Education: * Educates patients, families, and clinical staff in techniques related to self-care. * Conducts group classes and group visits to promote skill building, education, and improved health for the patient. Standards of Practice: * Uses current evidence-based guidelines in creating diagnostic and treatment plans. * Provides care which reflects health care cost consciousness and addresses social determinants of health. * Effectively utilizes team-based care model, leveraging expertise of all members of multi-disciplinary team. * Acts as patient educator, leveraging tools (e.g. EHR, on-line resources, written materials, MY Chart messages, etc.) to effectively communicate information with patients regarding diagnoses, treatment options, disease prevention, safe health behaviors, self-care skills, and health promotion. Documentation/Indirect patient care: * Maintains accurate electronic health records of patients and completes documentation in timely manner. * Reflects critical thinking and follows BHC template in visit documentation. * Consistently documents patient contact outside of schedule visits, utilizing "patient touches". * Responds to patient telephone calls and MyChart messages in a timely manner. * Accurately codes patient charts to ensure correct billing. Skills and Knowledge: * Knowledge of methods around behavioral medicine and evidence-based treatments for medical, mental health and substance use conditions. * Plans and provides psychological assessment and diagnosis in a primary care setting with brief psychotherapeutic interventions as needed. * Advises and consults primary care providers and team members. * Ability to triage and refer for specialty mental health services. * Knowledge of psycho-pharmacology and the problems and dynamics in treating medically underserved populations. * Knowledge of general medical practice models and processes such as office procedures, medical records, health insurance, etc. * Skilled in support group organization, facilitating, as well as educating. * Ability to work as successful primary health care team member. * Ability to be comfortable in role as consultant and resident BH specialist. * Execute evidence-based brief interventions. * Ability to design and implement clinical protocols for treatment of selected behavioral conditions. * Ability to make quick and accurate assessments of behavioral health conditions. * Interest in gathering, tracking and presenting outcome data. * Expertise in trauma-informed, culturally sensitive substance abuse and mental health treatment. * Knowledgeable of local and state resources. * Able to work with patients from infancy to geriatrics. * Comfort with electronic medical records and charting. * Flexible and able to assess and triage on the spot demands of medical staff. * Ability to train and teach effective behavioral health interventions and integrated health model to medical practitioners. Who We are: Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team-based environment. Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours.

The Prescription Refill Specialist is a member of the primary care team that provides patient care and provider support by preparing prescription refills, resolving pharmacy errors, and submitting medication prior authorizations to health benefit plans. Provides timely and quality customer service over the phone to patients, pharmacies, and insurance companies. Prescription Refill Coordination * Complete refill requests for the Mosaic Medical system using established procedures. * Transmit or re-transmit prescription information to pharmacy. * Act as liaison between patient and pharmacy to resolve refill errors, billing discrepancies, and supply shortages. * Review medication fill histories for patient compliance or divergence. * Review patient eligibility for medication assistance and route to appropriate teams. * Act as liaison between Assisted Living Facilities, other provider offices, and insurance plans to determine appropriate medication usage. * Review patient medication and supply requests and route to the appropriate staff/care team. * Maintain active communication with Providers and Pharmacy Staff to ensure patients can receive medications. * Educate and inform staff of medication refill processes. Prior Authorization Coordination * Process medication prior authorizations and appeals in a timely and efficient manner through coordination of insurance, primary care provider and patient requests. * Expedites the administrative requirements for patient prior authorizations, dealing directly with health plans. * Verifies insurance coverage and obtains authorizations if needed from insurance. * Able to distinguish between medical medication insurance claims and pharmacy medication insurance claims and submit to the proper insurance department with the appropriate coding. * Enters prior authorizations and documents communications, actions, and other data in an informative system. * Research patient medication history to meet insurance criteria. * Research medication insurance formularies for potentially more affordable drug therapies or preferred insurance alternatives by reviewing patient medication history. * Requires knowledge of prior authorization diagnostic ICD codes. * Ensures patients have been cleared for specialty service office visits. * Works directly with Providers and Pharmacy Staff to ensure patients can receive affordable medications * Educate and inform staff of medication prior authorization processes * Navigate and reference the prior authorization health benefit sites to identify current status of prior authorizations/appeals and share with the appropriate care team members. * Assist patients and staff with questions regarding prior authorization status. Administrative * Assist with filing, copying, faxing, and other clerical duties when time is available and at direction of supervisor. * Provide administrative support for the care team. Skills & Knowledge Familiarity/experience with client interaction on the telephone. Typing skills at 30 WPM. Basic personal computer skills and comfort with Microsoft Windows operating system. EHR experience, EPIC experience a plus. Who We Are Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment. Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours. Of course, we also offer a great benefit package!

Mosaic Community Health is hiring a full-time advanced practice provider (APP) or MD/DO to deliver services directly to patients experiencing homelessness in their own environment such as under bridges, in encampments, and on the street. As a member of an interdisciplinary care team, this provider will help to pioneer the field of street medicine in Central Oregon, home to a rapidly growing community of patients experiencing sheltered and unsheltered houselessness. As part of a multi-disciplinary team, the provider will perform diagnostic, therapeutic, preventative and health maintenance services. Preferred Education: current Advanced Practitioner License (PA, NP), MD/DO Preferred Experience: 3 years in community health, experience working with the homeless population Supervision not required except for PA with less than 2K hours. Core Job Responsibilities * Provide patient centered, trauma-informed care in non-traditional health care settings. Rotates care setting locations and accommodates a non-traditional schedule that is flexible to the changing needs of a rural and urban houseless population. Acts as an informal leader, who may be the only licensed independent provider in the field. Standards of Practice * Uses current evidence-based guidelines in creating diagnostic and treatment plans; utilizing tools such as "Up to Date" or "Choosing Wisely." * Provides care which reflects health care cost consciousness and addresses social determinants of health. * Effectively utilizes team-based care model, leveraging expertise of all members of multi-disciplinary team. * Proactively addresses preventative health issues. * Acts as patient educator, leveraging tools (e.g. EHR, on-line resources, written materials, MY Chart messages, etc.) to effectively communicate information with patients regarding diagnoses, treatment options, disease prevention, safe health behaviors, self-care skills, and health promotion. Documentation/Indirect patient care * Maintains accurate electronic health records of patients and completes documentation in timely manner. * Reflects critical thinking in documentation * Reviews incoming results/reports (e.g. lab, x-ray, EKG), paperwork, refills, etc., and addresses them in a timely manner. * Responds to patient telephone calls and MyChart messages in a timely manner. * Accurately codes patient charts to ensure correct billing. * Utilizes EHR tools (e.g. "fyi", problem-based charting, etc.) to enable other clinical team members to effectively care for patients Work Experience * Three years of relevant work experience preferred * Two years of experience working with patients experiencing houselessness preferred Skills & Knowledge * An understanding of the core mission and values of the Street Medicine Institute * Basic wound care management * Exceptional ability to connect with patients and establish rapport quickly * Commitment to principles of harm reduction * Trauma informed care training * Comfort with substance use disorders including MAT * Comfort with severe and persistent mental illness * Comfort with managing HIV, Hepatitis C, and other infectious diseases * Comfort with de-escalation principles and techniques Physical, Sensory, Environmental Qualifications In this position you will join a collaborative, multidisciplinary and dynamic team who is committed to delivering comprehensive, patient centered care to patients with complex social, medical, and behavioral health needs, in particular to those with experiences of homelessness. This position provides services to individuals experiencing homelessness in encampments, on the streets, at shelters, stabilization or navigation centers and other public locations. Employees working in this program must demonstrate a unique combination of behavioral competencies that support compassionate, ethical, and effective care for highly vulnerable populations, as outlined below: * Demonstrates genuine care and concern for people experiencing houselessness. * Practices non-judgmental listening and shows emotional intelligence in difficult situations. * Respects the dignity and worth of all individuals, regardless of background or behavior. * Utilizes a trauma-informed approach, recognizing signs of trauma, adapting interactions accordingly and avoiding retraumatization by respecting autonomy and boundaries. * Works effectively in unpredictable, outdoor, and mobile environments. * Manages ambiguity with calmness and professionalism. * Thinks critically and creatively in resource-limited settings. * Recognizes that building trust may take time due to past trauma or system mistrust. * Does not take client behavior personally; maintains boundaries and perseverance. * Adapts to changing conditions and patient needs, capable of quickly shifting priorities and strategies in response to evolving needs. * Manages ambiguity with calmness and professionalism. Who We Are Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment. Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours. Of course, we also offer a great benefit package!

The RN Care Coordinator functions as the clinic care team RN, and provides support to patients and care plan management utilizing the nursing process. The goal is to provide individualized education, coaching and follow-up to improve patients' self-management skills. Interventions are intended to help patients and patient populations adhere to treatments and maintain their quality of life with chronic diseases and/or complex illnesses. The RN Care Coordinator provides direct patient care and also facilitates the coordination of care between others involved in the care of the patient, including the patient's primary care team, medical specialists, hospitals, and health plans. Responsibilities * Coordinate the care of complex patients using evidence-based practice * Transitional care management (coordinate ER and hospital follow up as well as care setting transitions) * Perform medication reconciliation for moderate/high-risk patients post-discharge from inpatient setting * Develop and manage care plans in collaboration with the primary care providers and other members of the care team Skills & Knowledge Required: Superior nursing process skills. Critical thinking and problem solving skills. Excellent written, verbal, telephone and interpersonal communication skills. Familiarity/experience with client interaction on the telephone. Knowledge of community resources. Basic typing and computer skills and comfort with Microsoft Windows operating system. Preferred: EHR experience - EPIC experience a plus. Fluency in Spanish preferred. Involvement with quality improvement processes. Knowledge of health insurance plans, standard office policies and procedures as well as regulatory requirements including CLIA and OSHA standards. Who We Are Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment. Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours. Of course, we also offer a great benefit package!

Join Our Team as a Dental Assistant! Are you passionate about helping others and making people smile, literally? As a Dental Assistant at Mosaic Community Health, you're a vital part of our care team. From setting the stage with a prepped room and ready instruments to being the right hand of the Dentist during procedures, your work helps create smooth visits and great experiences for every patient. You'll be hands-on, patient-facing, and a core part of what makes our clinic run with heart and precision. We believe in the power of teamwork, a positive attitude, and creating a supportive space for both patients and staff. If you're someone who loves collaboration and enjoys keeping things organized, efficient, and upbeat, you'll fit right in! What We Offer * Competitive Pay * Flexible Scheduling - Choose between 4x10s or 5x8s to suit your lifestyle * Opportunities for Career Growth * Comprehensive Benefits Package * Generous Paid Time Off Plans * 401k Match * ...and more perks to support your personal and professional wellbeing! Patient Care * Performs all dental assistant procedures allowable under Oregon State Law. * Prepares patient, sterilizes and disinfects instruments, sets up instrument trays, prepares materials, and assists Dentist during dental procedure. * Assists Dentist with charting and notes in the EMR during patient care. * Takes dental x-rays as prescribed by Dentist. * During procedures, passes instruments to Dentists and assists with keeping patients comfortable. * Builds relationships with patients. * Assists patient with signing consent and reviewing post-operative instructions. * Answers patient questions before and after appointments. * Instructs and educates patients on dental hygiene and proper care of dental restorations. Clinic Operations * * Maintains a clean, organized, and professional work environment. * Maintains the standard use of materials whenever possible at all clinic sites. * Assists in inventory, storage and ordering supplies. This includes checking for outdated and expired inventory. * Maintains all hand-pieces and dental equipment on repair or requested services, as needed. * Responsible for opening and closing the operatory each working day. What You Bring to the Team: * A warm, welcoming presence and the ability to connect with people from all backgrounds * Strong communication skills * Spanish-speaking? That's a major plus! * Less than 2 years of experience? No problem, we'll train the right person! * High School diploma or equivalent * CPR certification and Oregon Radiology License are great to have, but not required upon hire Who We Are: Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team-based environment. Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors!

The Patient Services Representative supports clinic operations, providing timely and quality customer service over the phone and in-person. This includes greeting, registering, and scheduling patients in an accurate and timely manner. This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments. Responsibilities * Accurately check patients in and out for all patient appointments and updates patient record. * Process the application and income calculations for submitting sliding scale applications to the supervisor. * Schedule patients in accordance with established provider schedules and clinic protocols. * Answer phone calls and questions, providing timely, accurate, and quality customer service. Skills & Knowledge Knowledge of standard office policies and procedures. Strong math skills. Knowledge of standard office machines including copier, fax, shredder, multi-line telephone, printers, etc. Knowledge of Microsoft Office software products preferred. Fluency in Spanish preferred. Who We Are Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment. Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours. Of course, we also offer a great benefit package!

The Psychiatric Mental Health Nurse Practitioner provides psychiatric care to patients in a primary care clinic, diagnosing, triaging, and providing prescription medications for a complex patient population with behavioral and mental health diagnoses. Develops treatment plans and provides brief intervention strategies for patients. Collaborates and consults with medical providers, behavioral health consultants, mental health providers, and other care partners to ensure safe, effective, high quality treatment for patients. Direct Patient Care * Provides direct patient care within the scope of psychiatry in an outpatient primary care setting. * Examines, diagnoses, and treats acute and chronic mental health conditions. * Develops treatment plans and manages patient health issues in accordance with established clinic protocols. * Advocates for patients in coordinating the use of the entire health care system to benefit the patient, referring to specialty providers when indicated. * Works with clinical team and community partners to optimize patient care access. * Deliver patient care within HRSA services scope and approved locations, encompassing patient homes, community-based sites, and providing home-based care when necessary and in adherence to defined services and safety protocols. Local travel required. Standards of Practice * Uses current evidence-based guidelines in creating diagnostic and treatment plans; utilizing tools such as "Up to Date". * Provides care which reflects health care cost consciousness and addresses social determinants of health. * Effectively utilizes team-based care model, leveraging expertise of all members of multi-disciplinary team. * Acts as patient educator, leveraging tools (e.g., EHR, on-line resources, written materials, MY Chart messages, etc..) to effectively communicate information with patients regarding diagnoses, treatment options, disease prevention, safe health behaviors, self-care skills, and health promotion. Documentation/Indirect patient care * Maintains accurate electronic health records of patients and completes documentation in timely manner. * Reflects critical thinking in documentation. * Responds to patient telephone calls and MyChart messages in a timely manner. * Accurately codes patient charts to ensure correct billing. * Utilizes EHR tools (e.g., "fyi", problem-based charting, etc.) to enable other clinical team members to effectively care for patients. Skills & Knowledge: Experience working with low-income populations preferred. Experience working on computers including typing/keyboarding skills. Excellent customer service skills and ability to handle dissatisfied patients effectively and respectfully. Ability to manage multiple tasks. Knowledge of health insurance plans. Ability to analyze and solve problems. Ability to train and teach staff. Knowledge of standard office policies and procedures. Knowledge of regulatory requirements including CLIA and OSHA standards. Ability to work with practice management software. Who We Are Experience working with low-income populations preferred. Experience working on computers including typing/keyboarding skills. Excellent customer service skills and ability to effectively and respectfully handle dissatisfied patients. Ability to manage multiple tasks. Knowledge of health insurance plans. Ability to analyze and solve problems. Ability to train and teach staff. Knowledge of standard office policies and procedures. Knowledge of regulatory requirements including CLIA and OSHA standards. Ability to work with practice management software. Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment. Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours. Of course, we also offer a great benefit package!

NOW ACCEPTING ALL APPLICANTS FOR FALL ROTATIONS * ------------------ Opportunity Mosaic Community Health is a host facility that provides educational opportunities for students and interns to create a positive learning experience and exposure to community health center professions. The position is a non-paid role with the purpose of providing direct observations, clarity, and gain work experience in the specific field of interest. Program Requirements To comply with Federal/State regulations, students are required to have up to date immunizations (including COVID-19), TB testing, criminal background check, HIPAA certification, and drug testing. The referring program and/or individual can guarantee these are met either through direct evidence and documentation or through a contract. Students are expected to remain professional with all interactions and throughout their experience with Mosaic Community Health. Skills & Knowledge Applicant must provide field, specialty, and year within rotation.

The Medical Assistant (MA) is a member of the primary care team who provides direct patient care and provider support. The goal is to provide coordinated patient centered clinical support related to visit-level care. The MA facilitates the coordinated planning of office visits via patient and team collaboration, the initial rooming of patients during office visits (including medication reconciliation, risk factor review, and health maintenance review), provider support during office visits, reviews with patient the plan of care, and assists with follow-up as needed. In addition, the MA may also perform in-office testing and clinic services (phlebotomy, EKG, hearing and vision testing, etc.), preparation and maintenance of exam rooms, maintenance of patient records, and other tasks as requested by medical providers. Patient Care * Pre-visit chart scrub (EMR): Including, but not limited to referrals, reviewing medications, Immunizations, allergies, future and standing lab orders, health maintenance due, and preventive care needs. * Visit prep: procedures/vaccine prep/foot exam. * Medication, Immunization, and allergy reconciliation. * Rooming the patient may happen in person or remote: Including, but not limited to vitals/medical records/reconciling care everywhere with health history (remote rooming is applicable to MA II and MA III only). * Prepare, administer, and document medications and vaccines. * Assist with clinical procedures. * Review provider recommendations and after visit summary (AVS) with patient. * Patient Communication: AVS, Q&A, results. * Address to patient encounters via electronic health records. * Conduct clinical services: Including, but not limited to EKG, pulse oximetry, hearing & vision testing, collect and/or process lab specimens, spirometer, venipuncture. * Schedule patient appointments, coordination of care with appropriate staff (e.g. CHW, PharmD, RNCC, Nutrition) for appointments or tests with specialists. * Deliver patient care within HRSA services scope and approved locations, encompassing patient homes, community-based sites, and providing home-based care when necessary and in adherence to defined services and safety protocols. Clinic Operations * Care of the clinic, maintain cleanliness. * Supply ordering. * Room Stocking. * Sterile Instrument Processing. * Quality Assurance routine tasks (including but not limited to running controls, checking exp. dates, etc.). Skills & Knowledge Critical thinking and problem solving skills. Must have excellent written, verbal, telephone and interpersonal communication skills. Familiarity/experience with client interaction on the telephone. Knowledge of available basic community services. Basic typing skills (such as 30 WPM). Basic personal computer skills and comfort with Microsoft Windows operating system. EHR experience, EPIC experience a plus. Accredited medical assistant certification required within twelve months of hire. Who We Are Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment. Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours.

The Pharmacy Technician assists the pharmacist in delivering high-quality pharmaceutical care as directed. This includes accurately entering all patient and prescription information into pharmacy information system; accurately filling prescriptions; troubleshooting third party rejections to get billing problems resolved; performing inventory control and management; providing excellent customer service by waiting on patients at the pharmacy window; verifying all information upon accepting Rx's and when ringing out Rx's at the point of sale; answering incoming phone calls and referring to appropriate staff member if unable to answer question; balancing the daily cash drawer and preparing deposit; filing hard copies of Rx's and other paperwork as needed; receive and shelve pharmaceuticals and OTC products to proper location and assist with inventory management. The pharmacy technician will maintain active and unrestricted licensure through the Oregon Board of Pharmacy. Responsibilities * Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations. * Organizes medications for pharmacist to dispense by profiling prescriptions, preparing labels, and calculating quantities. * Ensure medication availability by maintaining accurate pharmacy inventory. * Support patients in obtaining needed medications via various patient assistance programs as needed. * Accurately process prescription claims and pharmacy financial transactions according to company policy and state and federal law. * Troubleshoot pharmacy related problems, escalating issues to the pharmacist where appropriate. * Participate in all internal and external compliance measures with company and state/federal rules and laws. * Always maintain professional working relationships, with the pharmacy personnel, physicians, nurses, and other medical personnel. Skills & Knowledge Spanish language fluency preferred. Excellent verbal and written communication skills and reading comprehension. Who We Are Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment. Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours. Of course, we also offer a great benefit package!

NOW ACCEPTING ALL APPLICANTS FOR FALL ROTATIONS * ------------------ Opportunity Mosaic Community Health is a host facility that provides educational opportunities for students and interns to create a positive learning experience and exposure to community health center professions. The position is a non-paid role with the purpose of providing direct observations, clarity, and gain work experience in the specific field of interest. Program Requirements To comply with Federal/State regulations, students are required to have up to date immunizations (including COVID-19), TB testing, criminal background check, HIPAA certification, and drug testing. The referring program and/or individual can guarantee these are met either through direct evidence and documentation or through a contract. Students are expected to remain professional with all interactions and throughout their experience with Mosaic Community Health. Skills & Knowledge Applicant must provide field, specialty, and year within rotation.