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Mountain Ahec jobs in Asheville, NC - 22 jobs

  • Customer Care Associate-Float Pool

    Mountain Area Health Education Center 3.7company rating

    Mountain Area Health Education Center job in Asheville, NC

    The Customer Care Associate will serve patients by assisting with check-in and check-out responsibilities and appointment scheduling while providing an excellent patient experience. This position will have the opportunity to float between clinics as needed. SPECIFIC RESPONSIBILITIES: * Check-in patients via phone or live * Update patients demographic and insurance information * Verify insurance as needed * Collect payments and reconcile cash drawers as assigned * Refer patients to financial advocates as needed * Prepare and provide appropriate patient paperwork * Respond to walk-in patient needs * Monitor waiting room for delays * Check-out patients * Schedule appointments * Provide patients with clinical summary following visit * Coordinate interpreting services for patients * Reconcile appointments * Answer phones, checks voicemails, monitors phone volume * Collects and distributes mail * Scan and fax documents * Monitors appropriate electronic health record inbox and provides follow-up * Participates in orientation of new staff * Float in between front desk and scheduling areas as needed * Provide satellite coverage as assigned * Participate in process improvement of new and existing workflows * Actively embraces and supports divisional and organizational initiatives * Participate in outreach initiatives, community events, and seasonal clinics This role description is a general description of the essential job functions. It is not intended to describe all the duties the Customer Care Associate may perform. KEY COMPETENCIES: * Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. * Decision Making Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. * HealthCare Knowledge Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. * Interpersonal Skills Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. * Organizational Values Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. * Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change. SPECIFIED SKILLS COMPUTER * Advanced computer skills as related to working with medical office software program(s) * Experience with Electronic Health Records FOREIGN LANGUAGE * Ability to speak Spanish strongly preferred OTHER * Knowledge of medical office functions including business office work flows PHYSICAL DEMANDS * Not Applicable. SUPERVISORY RESPONSIBILITIES: N/A EDUCATION AND EXPERIENCE MINIMUM QUALIFICATIONS: * Any combination of education and experience equivalent to the following: High school diploma or equivalent, two years of relevant experience, or comparable combined education and/or experience required. PREFERRED QUALIFICATIONS: * Previous experience in a medical office/clinical environment preferred. REQUIRED LICENSES: N/A SCHEDULE: Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader. POSITION COMPENSATION: $20.63/hour, full time + full benefits available At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.
    $20.6 hourly Auto-Apply 2d ago
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  • Customer Care Associate- Health Center at Newbridge- Woodfin, NC

    Mountain Area Health Education Center 3.7company rating

    Mountain Area Health Education Center job in Asheville, NC

    The Customer Care Associate will serve patients by assisting with check-in and check-out responsibilities and appointment scheduling while providing an excellent patient experience. SPECIFIC RESPONSIBILITIES: * Check-in patients via phone or live * Update patients demographic and insurance information * Verify insurance as needed * Collect payments and reconcile cash drawers as assigned * Refer patients to financial advocates as needed * Prepare and provide appropriate patient paperwork * Respond to walk-in patient needs * Monitor waiting room for delays * Check-out patients * Schedule appointments * Provide patients with clinical summary following visit * Coordinate interpreting services for patients * Reconcile appointments * Answer phones, checks voicemails, monitors phone volume * Collects and distributes mail * Scan and fax documents * Monitors appropriate electronic health record inbox and provides follow-up * Participates in orientation of new staff * Float in between front desk and scheduling areas as needed * Provide satellite coverage as assigned * Participate in process improvement of new and existing workflows * Actively embraces and supports divisional and organizational initiatives * Participate in outreach initiatives, community events, and seasonal clinics This role description is a general description of the essential job functions. It is not intended to describe all the duties the Customer Care Associate may perform. KEY COMPETENCIES: * Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. * Decision Making Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. * HealthCare Knowledge Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. * Interpersonal Skills Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. * Organizational Values Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. * Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change. SPECIFIED SKILLS COMPUTER * Advanced computer skills as related to working with medical office software program(s) * Experience with Electronic Health Records FOREIGN LANGUAGE * Ability to speak Spanish strongly preferred OTHER * Knowledge of medical office functions including business office work flows PHYSICAL DEMANDS * Not Applicable. SUPERVISORY RESPONSIBILITIES: N/A EDUCATION AND EXPERIENCE MINIMUM QUALIFICATIONS: * Any combination of education and experience equivalent to the following: High school diploma or equivalent, two years of relevant experience, or comparable combined education and/or experience required. PREFERRED QUALIFICATIONS: * Previous experience in a medical office/clinical environment preferred. REQUIRED LICENSES: N/A SCHEDULE: Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader.
    $28k-35k yearly est. Auto-Apply 4d ago
  • Advanced Practice Provider- Psychiatry & Mental Wellness

    Mountain Area Health Education Center 3.7company rating

    Mountain Area Health Education Center job in Asheville, NC

    JOB SUMMARY: Provides continuous and comprehensive services in an outpatient mental health clinic necessary for the promotion of optimal mental health. This includes the prevention and treatment of psychiatric disorders through the assessment, diagnosis, and management of mental health problems and psychiatric disorders for the general population. The APP works collaboratively with other on site medical and mental health providers as well as with community Providers. SPECIFIC RESPONSIBILITIES: 90%, CLINICAL OUTPATIENT * Provide comprehensive health services through patient evaluation, differential diagnosis, and plan for intervention. * Maintain a patient-centered approach to meeting patient needs in an expedient manner, involving the family in the plan of care as appropriate. * Maintain confidentiality and patient privacy. * Document care provided; meeting standards for quarterly chart reviews. * Clinical coordination with schools, courts, psychiatrists, pediatricians, hospital personnel, etc. * NOTE: All clinical activities involve some degree of collaborative care with resident and/or faculty physicians. Any clinical activities are available to residents and students for educational purposes. 10%, ADMINISTRATIVE * Assure quality and safe service for patients and staff by complying with policies, procedures, standards, rules, AAAHC requirements, and legal regulations; participate in utilization reviews. * Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; explore opportunities to add value to job accomplishments. * Program Development. Confer and work with staff on matters regarding proper and efficient operation of the clinical facility and program; take an active role in the development of policies and standards for patient care. * Professional Development. May conduct or participate in research activities; updates professional knowledge on a continuing basis; may be asked to prepare and present professional reports, from time to time. * Support MAHEC's ethical and mutually respectful work environment by: * performing all job-related responsibilities in a manner consistent with MAHEC's Compliance policies and Standards of Conduct * completing all Compliance training in a timely manner * reporting any concerns or perceived Compliance violations to their supervisor and/or the Compliance Office in a timely manner This role description is a general description of the essential job functions. It is not intended to describe all the duties the APP may perform. KEY COMPETENCIES: * Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. * Decision Making Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. * HealthCare Knowledge Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. * Interpersonal Skills Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. * Organizational Values Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. * Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change. SPECIFIED SKILLS * COMPUTER * Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required. * FOREIGN LANGUAGE * Spanish speaking skills preferred. PHYSICAL DEMANDS * Not Applicable. SUPERVISORY RESPONSIBILITIES: * Not Applicable. EDUCATION AND EXPERIENCE Minimum Qualifications. * Graduate of an accredited Nurse Practitioner or Physician Assistant Program * Current certification in Basic Life Support (BLS) Required Licenses. * Nurse Practitioner Certification or PA-C certification licensed in the state of NC * Active DEA number Preferred Qualifications. * At least 3 years Psychiatry experience * Psychiatric Mental Health Nurse Practitioner (PMHNP) SCHEDULE: Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm; 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader. ADDITIONAL INFORMATION: * May serve on a variety of Psychiatry Division, MAHEC, and community committees as appropriate. (CQI, administrative, Psychiatry team, faculty, grant writing, etc.) * Must be flexible in changing from task to task throughout the workday. * Ability to prioritize workload and multiple tasks within the department and across departments and divisions required. * Must demonstrate appropriate judgment in handling workload decisions; excellent judgment and strong decision-making skills required. * Must demonstrate initiative, problem-solving skills, project management skills, and advanced technical skills. * Must maintain positive internal relationships with faculty, staff and patients. * Involves moderate level of communications with individuals and organizations outside the department. * Must demonstrate appropriate service orientation in all interactions within the organization and with clients, patients, and visitors. * Must be able to work well independently as well as with a team. * Must demonstrate discretion in dealing with medical, fiscal and personnel information as is appropriate to position. * May be asked to cover other MAHEC practices. At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.
    $43k-78k yearly est. Auto-Apply 18d ago
  • Medical Director, Family Medicine, Biltmore Campus- Asheville, NC

    Mountain Area Health Education Center 3.7company rating

    Mountain Area Health Education Center job in Asheville, NC

    The Medical Director for Family Medicine at MAHEC will provide clinical leadership and oversight for the Family Medicine Clinics, which includes an accredited Family Medicine Residency Program. This role ensures high-quality, patient-centered care while supporting an environment of academic excellence, innovation, and continuous improvement. The medical director works in collaborative partnership with administrative and educational leaders in activities related to the delivery of medical care for all clinical sites of Family Medicine. Areas of primary responsibility include partnering to deliver an optimal environment for academic, Quality Improvement (QI), and clinic operations; ensuring accountability for provider productivity while also maintaining a positive provider experience; promoting an active and engaged educational environment for residents, medical students, and other learners; collaborating with the Clinical leadership team to promote a high standard of patient care; and communicating effectively with all clinical leaders to deliver quality care throughout the department. SPECIFIC RESPONSIBILITIES: * Monitoring and promoting productivity at all Family Medicine clinical sites * Lab supervision * Xray/DEXA/retinal photo medical oversight * Clinic workflow development and modification * Support electronic health record optimization * Lead of all quality-of-care initiatives and support quality improvement projects * Patient satisfaction - experience monitoring and improvement * Near-miss/Incident report follow-up * Satellite practice support * Orientation of new residents, faculty and APP's * Committee participation such as infection control, QILT, Community Resources, etc. as needed. * Attend departmental, service Line and organizational leadership meetings * Auditing review and support of coding education for clinicians * Patient Complaints/case review related to quality of medical care * Department Liaison - Dental, Referral and HIM, Pharmacy, IM * Clinical and triage protocols * Participate in and support integration of teaching activities for residents and medical students at the Family Health Centers. * Demonstrate a strong commitment to clinical practice of family medicine and interprofessional collaboration. * Maintain a panel of continuity patients with regularly scheduled patient care time at the Family Health Center. * Support team-based care at all Family Medicine clinical sites * Support integration of care management and population health strategies at Family Medicine sites * Lead departmental Clinical Meeting monthly for clinicians and staff. This role description is a general description of the essential job functions. It is not intended to describe all the duties the Medical Director may perform. LEADERSHIP COMPETENCIES: Leadership Presence - Displays poise, confidence (without arrogance), and authenticity. Commands respect from colleagues. Effective Communication - Seeks to understand others' points of view. Fosters open communication/ dialogue and does not intimidate. Communicates clearly and convincingly, keeping the audience engaged, and tailoring message to audience. Speaks and writes clearly and concisely. Encourages others to express their views, even unpopular ones. Keeps people up to date with information. Engagement - Creates a climate in which others want to do their best and feel personally invested. Engages in shared decision‐making and invites input from team members. Conveys trust in people's competence to do their jobs and recognizes great performance. Trusts others by delegating responsibilities and allowing appropriate autonomy. Avoids micromanaging and promotes others to take initiative. Change Leadership - Successfully leads strategic change to meet organization goals. Manages personal response to change to comfortably handle risk and uncertainty. Effectively leads team through transitions associated with changing environment. Provides team members with appropriate support and resources to maintain ongoing delivery of high quality services. Planning and Organizing - Effectively organizes and plans work according to organizational needs by defining objectives and anticipating needs and priorities. Efficiently manages own time and the time of others and effectively handles multiple demands and competing deadlines. Identifies goals, develops plans, estimates time frames and monitors progress. Works swiftly toward implementation. Quest for Quality and Process Improvement - Drives continuous improvements. Works with team to Identify ways to streamline and improve efficiency of work and service delivery. Ensures that defined processes, quality standards, and best practices are adopted swiftly and updated regularly. ORGANIZATIONAL COMPETENCIES: * Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. * Decision Making Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. * HealthCare Knowledge Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. * Interpersonal Skills Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. * Organizational Values Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. * Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change. SPECIFIED SKILLS * COMPUTER * Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required. * Experience using Electronic Medical Records. * FOREIGN LANGUAGE * Spanish speaking skills preferred. PHYSICAL DEMANDS * Light - Moderate energy level: Lift and carry 25 - 35 lbs, Push/Pull 50 - 100 lbs (empty bed, stretcher, etc.). * Occasional (0 - 33% of Workday). SUPERVISORY RESPONSIBILITIES: * Advanced Practice Providers EDUCATION AND EXPERIENCE * MINIMUM QUALIFICATIONS: * Completion of a Family Medicine Residency Program. * Three (3) years of combined clinical, educational and administrative experience. * PREFERRED QUALIFICATIONS: REQUIRED LICENSES: * Licensure to practice medicine in North Carolina. * Certification by the American Board of Family Physicians * Appointment in good standing to the medical staff of Mission Health System. SCHEDULE: Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader. At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.
    $197k-279k yearly est. Auto-Apply 60d+ ago
  • OB/GYN Generalist, PRN- MAHEC's OB/GYN Department

    Mountain Area Health Education Center 3.7company rating

    Mountain Area Health Education Center job in Asheville, NC

    The Obstetrician Gynecologist will provide excellent, evidence-based, efficient patient care services, as well as resident and student teaching, mentoring, effective supervision. This role is a flexible role within the department of OB/GYN to help meet the clinical needs of the department to include outpatient, rural, and inpatient work. This is a PRN position. Clinical Supervision and Teaching: * Supervise Ob/Gyn residents, Family Practice residents, fellows, and students at Mission Hospitals on Labor and Delivery, as well as patients in the Emergency Room, Antepartum, and Postpartum, Operating room, and Post-operative setting. * Supervise advanced practice providers of MAHEC Ob-Gyn in Mission Hospitals. * Consult and collaborate with regional care providers seeking care for patients needing transport or with high acuity situations. * Provide collaboration and consultation for providers for whom MAHEC OB/GYN are the backup providers. * Provider collaboration and consultation as the Obstetric Hospitalist while fulfilling that role in Mission Hospitals. * Provide training and didactics on general obstetric and gynecologic topics. Provides teaching topics for resident night float team. * Provide evaluation both formative and summative to residents and learners using my TIPreport. * Provide appropriate face to face feedback to residents and students in a professional and constructive manner. KEY COMPETENCIES: * Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. * Decision Making Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. * HealthCare Knowledge Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area of expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. * Interpersonal Skills Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. * Organizational Values Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. * Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change. SPECIFIED SKILLS * COMPUTER * Experience using Electronic Medical Records preferred. * FOREIGN LANGUAGE * Spanish language speaking skills preferred. PHYSICAL DEMANDS * Moderate physical activity such as standing, walking, using hands and arms to reach, lift or support patients, and feel, talk, and listening on a frequent basis. Occasionally stoops, kneels, or crawls. Sometimes sits, climbs, or balances. * Requires handling of average-weight objects up to 40 pounds or standing and/or walking for long periods of time. * Work environment involves exposure to potentially dangerous materials and situations that require following extensive safety precautions and may include the use of protective equipment. * Will work with blood or blood-borne pathogens and will require OSHA training. SUPERVISORY RESPONSIBILITIES: * Not Applicable. EDUCATION AND EXPERIENCE * MINIMUM QUALIFICATIONS: Board Certification or active candidate for certification by ABOG. Current North Carolina Medical License. Hospital privileges at Mission Hospitals. Current DEA certification. * PREFERRED QUALIFICATIONS: Resident training experience preferred. REQUIRED LICENSES: Current North Carolina Medical License. SCHEDULE: Regular attendance on-site is an essential function of this position. At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.
    $60k-110k yearly est. Auto-Apply 60d+ ago
  • CNA/Medical Assistant- Family Medicine- Biltmore Campus

    Mountain Area Health Education Center 3.7company rating

    Mountain Area Health Education Center job in Asheville, NC

    Medical Assistants work collaboratively as an active member of the interdisciplinary team to provide patient centered care across the continuum. They also provide an excellent patient experience, high quality outcomes, and improved productivity for the team. SPECIFIC RESPONSIBILITIES: * Participate in daily huddles with patient care team(s) * Prepare patient charts for providers * Review patient registries and identify preventative care due for patient * Assist in preventive care outreach initiatives * Obtain vitals * Assist in obtaining medical records * Perform screening procedures as indicated * Prepare patients for exams and assist providers during exams * Prepare sterile fields * Perform phlebotomy and process specimens * Prepare and administer medications and vaccines, including intramuscular and intradermal injections as directed by provider * Serve as a preceptor for new staff * Provide occasional coverage support for other MAHEC ambulatory offices * Assist in administrative duties as needed, including handling calls * Participates in process improvement of new and existing workflows * Actively embraces and supports divisional and organizational quality initiatives * Supports pop-up vaccine and testing community events This role description is a general description of the essential job functions. It is not intended to describe all the duties the Medical Assistant may perform. KEY COMPETENCIES: * Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. * Decision Making Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. * HealthCare Knowledge Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. * Interpersonal Skills Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. * Organizational Values Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. * Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change. SPECIFIED SKILLS COMPUTER * Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required. * Knowledge and experience documenting patient care in an electronic health record. FOREIGN LANGUAGE * Spanish speaking skills preferred. * SKILLS * Phlebotomy experience for patients of all ages. PHYSICAL DEMANDS * Light - Moderate energy level: Lift and carry 25 - 35 lbs, Push/Pull 50 - 100 lbs (empty bed, stretcher, etc.) * Frequent (34 - 66% of Workday) SUPERVISORY RESPONSIBILITIES: * Not applicable. EDUCATION AND EXPERIENCE MINIMUM QUALIFICATIONS: * High school diploma or GED PREFERRED QUALIFICATIONS: Associate's degree * 1 - 2 years of medical assisting experience in a primary care ambulatory setting * Certification as a Medical Assistant through AAMA, AMT, NHA, NCCT * Experience as a EMT or CNA * Experience working in an Employee Health Record (EHR) REQUIRED LICENSES: * Current CPR certification SCHEDULE: Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader. POSITION COMPENSATION: $20.63/hour + based on certification. Full time + full benefits available At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.
    $20.6 hourly Auto-Apply 2d ago
  • WNC HEART Student Internship-Summer 2026

    Mountain Area Health Education Center 3.7company rating

    Mountain Area Health Education Center job in Asheville, NC

    WNC HEART Student Internship - Summer 2026 TO BE CONSIDERED, APPLICANTS MUST UPLOAD THE FOLLOWING DOCUMENTS AT THE "UPLOAD RESUME" PROMPT IN THE ONLINE APPLICATION: * Resume * 500-word personal statement outlining interest in the health professions, future professional goals, interest in rural health and qualifications for the internship * Transcripts (unofficial are acceptable) * ALL documents must be uploaded in this portion of the application, even though it only specifically requests your resume. Once you have moved passed the attachment screen, you cannot go back and upload any additional documents. Dates: June 15th - July 24th (6 weeks) Total Paid Hours: 20 hours a week for up to 120 hours maximum, including approximately 45 hours of shadowing, 45 hours of project work, 30 hours consisting of orientation, didactics, SIM Center experience, team building/peer learning, and final presentations. Number of positions: 4 PRIMARY ACCOUNTABILITY: The goal of this program is to create meaningful opportunities for students interested in a health professions career with a specific interest in pursuing a career in rural medicine. Students are placed in a rural WNC primary care practice and participate in clinical shadowing, didactics, and a project at MAHEC. Students must be willing to drive up to one hour to their clinical shadowing site each week. * Candidates must be from a rural North Carolina county. Preference is given to students from rural Western North Carolina. SPECIFIC RESPONSIBILITIES: Students will explore the world of healthcare through a range of clinical and non-clinical shadowing based on individual interests, participating in and presenting on a clinical/community project, and attending regular weekly didactics. The project work will be determined and overseen by a project leader at MAHEC. Students will gain a greater understanding of issues in rural medicine and the complex social factors rural areas face. KNOWLEDGE, SKILLS, AND ABILITIES: * Superior organizational skills and attention to detail. * Must have excellent problem solving, judgment, and decision-making skills with ability to work under minimal supervision. * Must demonstrate ability to work with diverse work styles. * Must possess an exemplary customer service attitude in all interactions within the organization and with clients, and practices. * Must demonstrate discretion when dealing with sensitive medical information as is appropriate to position. EDUCATION: Candidates must have a sincere interest in pursuing a healthcare career in a rural community and be from a rural North Carolina county. Candidates must be a rising sophomore, junior, senior, or post baccalaureate student. Students must maintain a 3.0 GPA APPLICATION PROCESS: * At the start of the online application for the position, it is best to select "Apply Manually" or if applicable, "Use My Last Application." This will allow you to either add new documents or update existing ones if you have a previous MAHEC application on file. * At the "Upload Resume" prompt, candidates must upload each of the three items below. The online application does NOT allow you to upload additional documents once you have moved past the attachment (resume) screen. * Resume * 500-word personal statement outlining interest in the health professions, rural interest, future professional goals, and qualifications for the internship * Transcripts (unofficial are acceptable) * Please note you ARE able to upload each file separately at the "Upload Resume" prompt. Or you can choose to save the resume, personal statement, and transcripts as one file and upload. If you do not upload all three required documents when applying, please email them to ******************* Applications close 2/8/2026 at 11:59 pm COMMUNICATION SKILLS: * Excellent verbal, written, and interpersonal communication skills required for work with department staff and clinical site. * Experience with writing, research papers, and reports preferred. * Must have intermediate skills using Microsoft Word, Excel, and Power Point. SCHEDULE: Regular attendance on-site for didactics and at your clinical shadowing location is an essential function of this position. Work hours will need to be flexible in order to respond to special work assignments, or evening and weekend activities, as requested. At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.
    $27k-37k yearly est. Auto-Apply 60d+ ago
  • Maternal Fetal Medicine Physician Faculty-OB/GYN Clinic-Asheville, NC

    Mountain Area Health Education Center 3.7company rating

    Mountain Area Health Education Center job in Asheville, NC

    Maternal Fetal Medicine Specialist faculty position within Department of OB/GYN and meeting all of the job requirements of MFM faculty. SPECIFIC RESPONSIBILITIES: Teaching Responsibilities: * Participates in obstetric and gynecologic core curriculum for residents, fellows, and students, including the identification of topics, reading lists, and provision of feedback. * Participates in obstetrical teaching rounds as appropriate * Participates in MFM teaching conferences, didactics, simulation events, and other teaching needs as mutually agreed upon in collaboration with the Fellowship Program Director, Division Director, and Department Chair with priority placed on MFM Fellowship activities.. * Evaluates fellows' and residents' obstetrical knowledge with established evaluation process. * Takes an active role in both fellowship and resident teaching in general obstetrics and MFM as well as regional teaching in prenatal ultrasound and other topics as required. Clinical Supervision: * Supervises MFM Fellows, ob/gyn residents, family practice residents, fellows, and medical students within MAHEC Department of Ob/Gyn clinical settings, Mission Hospital and at regional sites through outreach activities as appropriate. Fellowship Administration: * Oversees the didactic curriculum for the MFM fellowship, meeting ACGME and ABOG guidelines for education, research, evaluation, and clinical care for MFM Fellowship. * Works with MAHEC OB/GYN fellowship program director, MAHEC MFM Division Director, and MAHEC Department Chair to ensure clinical responsibilities for MFM Fellowship are meeting needs and requirements for the patients of Western North Carolina. * Understands and complies with ACGME clinical supervision and oversight of MFM Fellows * Works collaboratively with Fellowship Director and Research Curriculum director to ensure the research experience for MFM fellows meets ACGME standards and creates opportunities that comply with required protocols and guidelines. * Assists with recruitment and retention of MFM fellows. Clinical Activities: * Continues the practice of MFM to provide care to patients at MAHEC Department of Ob/Gyn clinical sites, Mission Health including regional hospital affiliates, and at other regional sites through outreach activities. * Participates in general MFM duties and clinics (labor and delivery coverage, in and outpatient consultation, prenatal diagnosis, ultrasound, management of high-risk pregnancy, and performance of specialty specific procedures (amnio, CVS, fetal ECHO, including imaging for office and region. * Shares in MFM call and rounding. * Supervises fellow and resident outpatient clinics, inpatient care, obstetric surgeries. * Supports large APP OB practice as well as substance abuse care for pregnant women including buprenorphine prescription. Research: * Demonstrates clinical and scholarly expertise in maternal fetal medicine by publication of original research in peer- reviewed journals within the past three years; and at least one of the following within the past three years: extramural peer-reviewed funding, presentation at regional or national scientific or faculty development meetings (primary presenter, co- presenter, co- investigator, or senior author), participation in national committees or educational organizations * Supports a robust research curriculum for MFM fellows. * Expands existing regional research collaborations and develops new relationships for research. * Provides clinical research project oversight and mentoring for MFM Fellows. Administration (General) * Participates in clinical leadership group(s) for OBGYN and greater MAHEC. Provides OB consultation for Project CARA research. Represents OBGYN department on the Research Committee at MAHEC. Regional: * Assists with document development and updates for the Perinatal Provider's toolbox. Participates in monthly multi-disciplinary Perinatal and Medical Complications meetings. Teaches in monthly Ultrasound Conference at the discretion of MFM division director. Community service: * May vary as requested by chair or hospital service line. This role description is a general description of the essential job functions. It is not intended to describe all the duties the MFM Faculty may perform. KEY COMPETENCIES: * Communication Skills Effectively and respectfully communicates with other individuals, including colleagues, support staff, patients, and their family members to convey information in a comprehensive and understandable manner in order to promote best care for all patients. * Decision Making Ability to make the most appropriate decision in each situation and take the next steps to ensure appropriate and timely completion. This requires conflict resolution and critical thinking skills, confidence in knowledge base, and ability to prioritize complex tasks and competing priorities. * HealthCare Knowledge Stays up to date in area of expertise and shares new information with team, as appropriate. Completes licensure(s), specialty and subspecialty certifications, and MAHEC organizational trainings in a timely fashion. Applies the depth of knowledge maintained and gained through these processes in real life scenarios where appropriate. * Interpersonal Skills Handles difficult situations with grace, professionalism, and understanding. Demonstrates respect and empathy with colleagues, patients, and their family at all times even when difficult to do so. Practices effective listening, authenticity, dependability, and patience to responsibly provide a healthy work environment. * Organizational Values Adheres to MAHEC's founding principles, incorporating them into daily activities. These include integrity, accountability, respect for other cultures and equitable practices. There must be an ability to manage change and display a clear understanding of organizational dynamics to foster a culture of acceptance, support, and ownership. * Problem Solving Applies an analytical mind to autonomously solve complex problems. Must be able to think logically through a difficult problem, appreciate the views of others, and come to an appropriate resolution in the spirit of novel improvements and a culture of curiosity. SPECIFIED SKILLS * COMPUTER * Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required. * FOREIGN LANGUAGE * Spanish speaking skills preferred. PHYSICAL DEMANDS * Not Applicable. EDUCATION AND EXPERIENCE * MINIMUM QUALIFICATIONS: * 3-5 years of clinical MFM practice beyond fellowship * Demonstration of academic interest through published or presented research and/or leadership experience in a diverse faculty, staff, and learner environment. * ABOG certified in OBGYN and MFM. * Medical License in NC. * Eligible for faculty appointment at associate professor or professor rank within UNC school of Med. SCHEDULE: Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader.
    $94k-191k yearly est. Auto-Apply 60d+ ago
  • Collaborative Care Manager

    Mountain Area Health Education Center 3.7company rating

    Mountain Area Health Education Center job in Asheville, NC

    The Care Manager works collaboratively as an active member of the Population Health Care Management Administration and part of an interprofessional primary care team. The role to provide comprehensive, person-centered care management services for patients that include: * Patient education * Medication management and adherence support * Risk stratification * Population management * Coordination of care transitions * Care Navigation and referrals In addition, the behavioral health care manager is a core member of a collaborative care team, including the patient's Primary Care provider and Psychiatric Consultant. The behavioral health care manager is responsible for supporting an coordinating the mental and physical health care of patients on an assigned patient caseload with the patient's medical provider, psychiatric consultant, and, when appropriate, other members of the care team. Care Managers will support patients with outreach and scheduled care management. This role will systematically and continuously collect and assess data related to patient health status to develop, execute, and evaluate the plan of care. Required care management activities also include care coordination, health promotion, family support, and referrals to necessary resources and supports. These functions may be performed in community-based settings, home visits, and in MAHEC clinics and remotely. The Care Manager will collaborate with Complex Care Managers and Tailored Care Managers, Extenders (Peer Support Specialists, Community Health Workers), Care Navigators, MAHEC clinical teams, community partners, and other regional and state stakeholders. SPECIFIC RESPONSIBILITIES: * Develops outreach and engagement strategies for qualified patients. * Conduct assessments, screenings and obtain necessary consents to engage in care management * Develop person-centered care plans with the patient, Primary Care Providers and behavioral health care team members and with guidance from supervisor and other clinical experts * Collaborate with MAHEC's clinical departments (Family Medicine, Internal Medicine, Pharmacy, OBGYN, and Psychiatry) and community resource organizations to ensure seamless care coordination/management for the population being served. * Provide patient self-management education and bridge resources/services that are supportive of social and medical needs. * Support transition planning when patients are admitted/discharged from hospitals or other institutional settings. * Closely coordinate care with the patient's medical provider and, when appropriate, other care team providers. * Builds and maintains a full patient caseload by actively identifying patients who qualify for program benefits and initiate's outreach. * Systematically track treatment response and monitor patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications. * Complete referrals for unmet social determinant of health needs * Complete medication reviews in partnership with PCP, care team nurses or pharmacists * Support medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment. * Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate. * Provide or facilitate in-clinic or outside referrals * Participate in regularly scheduled (usually weekly) caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient's medical provider. * Track patient follow up and clinical outcomes using a registry/care management platform. * Document patient progress and treatment recommendations to share with medical providers, psychiatric consultant, and other treating providers. * Facilitate treatment plan changes for patients who are not improving as expected in consultation with the medical provider and the psychiatric consultant and who may need more intensive or more specialized mental health care. * Develop and complete relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged from the caseload. * Work with MAHEC's Quality Improvement team to improve care management delivery and patient outcomes. * Ensure required care management data and metrics are documented, tracked, and reported successfully to meet quality standards and guarantee closure of care gaps. * Coordinate Care Team meetings Create a Care Management Crisis Plan and coordinate diversion efforts for patients This role description is a general description of the essential job functions. It is not intended to describe all the duties the Care Manager, Behavioral Health (COCM) may perform. KEY COMPETENCIES: * Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. * Decision Making Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. * HealthCare Knowledge Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. * Interpersonal Skills Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. * Organizational Values Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. * Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change. SPECIFIED SKILLS * COMPUTER * Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required. * FOREIGN LANGUAGE * Spanish speaking skills preferred. PHYSICAL DEMANDS * Not Applicable. SUPERVISORY RESPONSIBILITIES: N/A EDUCATION AND EXPERIENCE CARE MANAGER I * MINIMUM REQUIREMENTS * Bachelor's or master's degree in human services * Two (2) years of experience providing care management, case management, or care coordination services * Meet North Carolina's definition of a Qualified Professional per 10A-NCAC 27G.0104 CARE MANAGER II * MINIMUM REQUIREMENTS * Licensed Clinical Social Worker * Registered Nurse * Four (4) years of experience providing care management, case management, or care coordination services REQUIRED LICENSES: * Valid North Carolina driver's license SCHEDULE: Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader. At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.
    $35k-55k yearly est. Auto-Apply 26d ago
  • Pharmacy Technician - Patient Access Center

    Mountain Area Health Education Center 3.7company rating

    Mountain Area Health Education Center job in Asheville, NC

    MAHEC is now accepting candidates for a 100% FTE (full time, benefitted) Tier II or Tier III Pharmacy Technician to provide increased support for MAHEC Pharmacy Patient Access needs. This is an onsite position, based at MAHEC's Community Pharmacy at Biltmore Campus (Asheville). The Patient Access Pharmacy Technician supports with high volume patient calls, digital communications and serves as part of MAHEC's greater cross collaborative Pharmacy team. JOB SUMMARY: At all levels, Pharmacy Technicians work collaboratively as an active team member of the interdisciplinary team to provide patient centered care across the continuum. In this role, the goals include providing an excellent patient experience, high quality outcomes, and improved productivity for the team. SPECIFIC RESPONSIBILITIES: * Demonstrates competence in managing various pharmacy workflows and systems including dispensing, pharmacy information systems, and inventory management. * Maintains a system for medication storage and security * Manages medication recalls and backorders * Connects patients to medication assistance resources which includes management of patient assistance program applications through pharmaceutical manufacturers * Collaborates with the prior authorizations team * Assists pharmacists and other clinicians with medication histories as requested * Performs medication refills using a standardized protocol * Support learners in the pharmacy department This role description is a general description of the essential job functions. It is not intended to describe all the duties the Pharmacy Technician may perform. KEY COMPETENCIES: * Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. * Decision Making Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. * HealthCare Knowledge Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. * Interpersonal Skills Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. * Organizational Values Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. * Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change. SPECIFIED SKILLS * COMPUTER: * Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required. * FOREIGN LANGUAGE: * Spanish speaking skills preferred. PHYSICAL DEMANDS * Physical Demands: Light - Moderate energy level: Lift and carry 25 - 35 lbs, Push/Pull 50 - 100 lbs (empty bed, stretcher, etc.) * Physical Activity: Frequent (34 - 66% of Workday) EDUCATION AND EXPERIENCE Pharmacy Technician II * MINIMUM QUALIFICATIONS: * Meets all minimum qualifications for Pharmacy technician I * Certified Pharmacy Technician (CPhT) license * One year of pharmacy or clinical experience * PREFERRED QUALIFICATIONS: * Graduation from a pharmacy technician training program Pharmacy Technician III * MINIMUM QUALIFICATIONS: * Meets all minimum qualifications for Pharmacy Technician II * Two years of pharmacy or clinical experience * Advanced skillset in one of the following: * Clinical care: * Examples include: refill protocol, medication access, medication reconciliation * Retail operations: * Examples include: inventory management, 340B analysis, workforce management * PREFERRED QUALIFICATIONS: * Graduation from a pharmacy technician training program REQUIRED LICENSES: * Certified Pharmacy Technician (CPhT) license required within 12 months of hire (does not apply to students currently enrolled in an accredited pharmacy school). SCHEDULE: * Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader. POSITION COMPENSATION: * Pharmacy Tech II: $21.35/hour * Pharmacy Tech III: $23.32/hour At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.
    $21.4-23.3 hourly Auto-Apply 60d+ ago
  • School Based Therapist- Enka/Erwin District

    Mountain Area Health Education Center 3.7company rating

    Mountain Area Health Education Center job in Asheville, NC

    MAHEC is now accepting candidates for School Based Therapists in service to schools in the Enka/Erwin School Districts. This is a full-time position with the month of July scheduled off, eligible for MAHEC's Total Rewards package including great Healthcare coverage, pet insurance, an annual professional development reimbursement allowance, up to 30 paid days off starting your first year with us, and more! MAHEC treats School Based patients at the elementary, middle, and high school levels, and currently have a high need for elementary aged students. School Based Therapists will be placed in one or more locations within the assigned School District and/or within a reasonable commuting distance within the County to which they are assigned. POSITION OVERVIEW: The School Based Behavioral Health Therapist will provide outpatient mental health treatment in an assigned school setting. The Therapist role is multi-faceted and includes meeting clinical benchmarks for quality care and productivity, ensuring proper care is being provided in accordance with program contracts/regulations, fiscal responsibility and/or assigned program(s). This position will report to a Team Supervisor of the School Based Behavioral Health Program. SPECIFIC RESPONSIBILITIES: * Provide individual, family, and group therapy to clients using clinical models and modalities approved by the agency and the service definition for children and adults who are being referred to mental health and substance abuse services. * Conduct Comprehensive Clinical Assessments, trauma-screenings, threat assessments and comprehensive crisis plans. * Incorporate internal and external collateral information (i.e. CCAs, Psychological Testing, Medical Evaluations, etc.) into case conceptualization and treatment planning. * Participate in program and activity planning related to therapeutic activities and treatment. * Participate in treatment planning and implementation including conducting/participating in clinical service teams, linking and referring clients/families to services, and other programming as described in the service definition or by SBBH Manager. * Provide support and training to clients and staff related to behavioral strategies and interventions through the use of evidenced-based models. * Participate in 24/7 on-call crisis support. Some positions may require a primary focus on crisis assessment in the school setting. * Complete documentation required including progress notes, treatment plans, service authorization requests, and clinical intakes at co-location offices when applicable within the time frame specified. * Submit clinical assessments, clinical addendums, internal transfer documentation, clinical conference notes, and client discharge paperwork within designated time frames set by SBBH Manager. * Required participation in clinical staffing, monthly administrative meetings and supervision with team supervisor and/or SBBH Manager. KEY COMPETENCIES: Communication Skills * Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. Decision Making * Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. HealthCare Knowledge * Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. Interpersonal Skills * Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. Organizational Values * Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. Problem Solving * Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change. SPECIFIED SKILLS COMPUTER * Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required. EDUCATION AND EXPERIENCE MINIMUM QUALIFICATIONS: * Master's degree in Mental Health, Counseling, or Social Work. Must have qualifying licensure. REQUIRED LICENSES: * LCSW (Licensed Clinical Social Worker), LMHC (Licensed Clinical Mental Health Counselor) OR * Doctoral Level Psychologist (PhD, PsyD). Provisional license allowed. * Some Positions may Require LCAS PREFERRED QUALIFICATIONS * Bilingual Spanish/English language skills preferred. Eligible for compensation add on after successful completion of language-proficiency assessment once hired. SCHEDULE: * This role is scheduled 11-months annually, off during July. Regular attendance on-site at assigned schools is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek. COMPENSATION: $63,800 - $84,500+ * Salary will be prorated to reflect 11-month schedule (92.3% FTE) * Salary add on credit determined at time of offer. Eligible factors include: experiential credit, dual licensure LCAS, MPH, and/or a PhD in psychology/psychiatry * MAHEC offers an annual continuing education allowance for Therapists that includes paid time off specifically to pursue your professional development, as well as covers the cost and provides supervision services for Associate Licensed Therapists. * Eligible for full Total Rewards including great healthcare coverage, up to 30 paid days off your first year with us, pet insurance, and more! At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities
    $63.8k-84.5k yearly Auto-Apply 12d ago
  • Community Pharmacy Manager - Enka/Candler

    Mountain Area Health Education Center 3.7company rating

    Mountain Area Health Education Center job in Asheville, NC

    MAHEC is now accepting Community Pharmacy Manager candidates to lead and support business operations at MAHEC's Community Pharmacy at MAHEC's Westridge Center at Enka/Candler, NC. This is a full-time opportunity offering a competitive salary, robust Total Rewards package, and a mission driven team motivated to increase accessibility to Pharmacy services for our WNC Community patients! JOB SUMMARY: As a pharmacy manager at the Community Pharmacy at MAHEC, you are a member of the healthcare team and are integral in providing quality affordable healthcare to the patients of MAHEC. The Pharmacy Manager is directly responsible for providing day to day leadership and direction to support the pharmacy team's ability to best serve the patient and MAHEC's mission to provide affordable access to quality healthcare in Western North Carolina. The pharmacy manager will serve as the operations manager, Pharmacist in Charge (PIC) of record, and as a member of the clinical staff pharmacist team. SPECIFIC RESPONSIBILITIES: * Oversee the daily operations of the Community Pharmacy at MAHEC; supervising all pharmacy staff, including staff work schedules and resource allocation, maintaining compliance with statutes, laws, regulations, standards, and policies governing the practice of Pharmacy, and oversees the pharmacy inventory to maintain proper levels. * Provide age specific pharmaceutical care services. * Nutritional support. * Drug therapy monitoring including allergies, drug/drug interactions, drug/food interactions, and, ADR reporting (including database maintenance and intervention documentation). * Drug and dosage form selection and suggestion. * Drug dosage and pharmacokinetic calculations. * Provision of drug information. * Provide education and training for Pharmacy staff and students, Nursing staff and students, Medical staff and students, and patients and families. * Assists the Administrative Director and Chair of Department of Pharmacy in maintaining the department and facility for State and Federal regulatory compliance. * Assists the Administrative Director in preparing budgets and strives to maintain operation within budget. * Maintains strong working relationships with Pharmacy staff to maintain high morale and promotion of the organization. * Drug and Vendor Contracting * Negotiates contracts as needed either independently or with the Administrative Director of the Pharmacy Department * Works with the Materials Management Contracts, Office of General Counsel, Finance, and outside agencies to ensure that contracts are appropriate * Oversees pharmaceutical drug manufacture rebate assessment and processing * Supply chain, auditing, charges, revenue, and accounting * Directly oversees the outpatient and ambulatory care inventory, charges, and revenue. * Ensures the integrity, efficiency and effectiveness of the revenue cycle * Directs activities of pharmacy personnel involved in purchasing, receiving, and billing * Ensures full compliance with state, federal and TJC regulatory requirements * Oversees inventory management policies and procedures * Oversees the general management of the inventory, including but not limited to: * procurement of product from health center approved vendors; * accurate receipt of product into the pharmacy computer systems and appropriate assignment to cost centers; * provider oversight of compliance to accepted standards of receipt and accounting for products; * management of the receipt ensures that the correct pricing is in the system; and * provide monitoring and tracking of appropriate drug cost rates and subsequent charges * Performs trend analysis and other pharmacoeconomic reviews * Conducts annual and periodic inventories * Acts as liaison with other departments, other institutions, and organizations regarding financial and pharmacoeconomic issues. * Pharmacy Managers "accept responsibility for the operation of a pharmacy in conformance with all statutes and rules pertinent to the practice of pharmacy and distribution of drugs . . . ." 21 NCAC 46.1317(27). Accordingly, pharmacy managers must take reasonable steps to ensure that pharmacy technician applicants are qualified for registration. That includes taking reasonable steps to ensure that applicants make truthful and complete disclosures on their registration applications, and that applicants do not have disqualifying criminal histories. This role description is a general description of the essential job functions. It is not intended to describe all the duties the Community Pharmacy Manager may perform. KEY COMPETENCIES: * Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. * Decision Making Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. * HealthCare Knowledge Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. * Interpersonal Skills Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. * Organizational Values Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. * Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change. SPECIFIED SKILLS * COMPUTER * Basic computer skills and knowledge of pharmacy systems. * FOREIGN LANGUAGE * Spanish language skills preferred. PHYSICAL DEMANDS * Light - Moderate energy level: Lift and carry 25 - 35 lbs, Push/Pull 50 - 100 lbs (empty bed, stretcher, etc.) SUPERVISORY RESPONSIBILITIES: * Supervises Pharmacy Technicians and may supervise staff pharmacists, depending on business need. EDUCATION AND EXPERIENCE * MINIMUM QUALIFICATIONS: * Must be a graduate of a College of Pharmacy accredited by the American Council on Pharmaceutical Education (ACPE). * Pharmacy Residency (ASHP) or advanced training is required (for example: PharmD, MBA, or MS degree). * Three years of experience managing a retail pharmacy with progressive staff growth. REQUIRED LICENSES: * Licensed to practice Pharmacy in the state of North Carolina. SCHEDULE: * Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader. At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.
    $50k-97k yearly est. Auto-Apply 53d ago
  • Summer 2026 Internship- UNCA Pre-Healthcare Professions

    Mountain Area Health Education Center 3.7company rating

    Mountain Area Health Education Center job in Asheville, NC

    UNCA Internship Summer 2026 TO BE CONSIDERED, APPLICANTS MUST UPLOAD THE FOLLOWING DOCUMENTS AT THE "UPLOAD RESUME" PROMPT IN THE ONLINE APPLICATION: * Resume * 500-word personal statement outlining interest in the health professions, future professional goals, and qualifications for the internship * Transcripts (unofficial are acceptable) * ALL documents must be uploaded in this portion of the application, even though it only specifically requests your resume. Once you have moved passed the attachment screen, you cannot go back and upload any additional documents. Dates: June 1st - July 24th Total Paid Hours: 20 hours a week for up to 160 hours - including 65 hours of shadowing providers, 65 hours of project work, and 30 hours consisting of orientation, didactics, SIM Center experience, and final presentations. PRIMARY ACCOUNTABILITY: The goal of this program is to create meaningful opportunities for students who plan to pursue a graduate-level medical professional program and to offer support and resources during their medical educational journey. SPECIFIC RESPONSIBILITIES: Students will shadow preceptors in primary care, OB, or other clinic settings, complete and present on a clinical/community project, and attend regular weekly didactics. KNOWLEDGE, SKILLS, AND ABILITIES: * Superior organizational skills and attention to detail. * Must have excellent problem-solving, judgment, and decision-making skills with the ability to work under minimal supervision. * Must demonstrate the ability to work with diverse work styles. * Must possess an exemplary customer service attitude in all interactions within the organization and with clients, and practices. * Must demonstrate discretion when dealing with sensitive medical information as is appropriate to the position. EDUCATION REQUIREMENTS: Candidates must be a rising sophomore, junior, senior, or post baccalaureate student enrolled at the University of North Carolina Asheville. Students must maintain a 3.0 GPA and have completed a minimum of 2 courses of biology and/or chemistry. Candidates must have a sincere interest in pursuing a graduate-level medical professional program including medical school, pharmacy school, or dentistry school. Other allied health professions may also be considered. APPLICATION PROCESS: * At the start of the online application for the position, it is best to select "Apply Manually" or if applicable, "Use My Last Application." This will allow you to either add new documents or update existing ones if you have a previous MAHEC application on file. * At the "Upload Resume" prompt, candidates must upload each of the three items below. The online application does NOT allow you to upload additional documents once you have moved past the attachment (resume) screen. * Resume * 500-word personal statement outlining interest in the health professions, future professional goals, and qualifications for the internship * Transcripts (unofficial are acceptable) * Please note you ARE able to upload each file separately into the "Upload Resume" box when applying. Or you can choose to save the resume, personal statement, and transcripts as one file and upload. If you do not upload all three required documents when applying, please email them to ******************* Applications close Wednesday, 1/28/2026 (11:59 PM) By applying, you give permission to the UNCA pre-health committee (involved with the initial applicant review) to view your completed fall 2025 transcripts at the end of the semester. COMMUNICATION SKILLS: * Excellent verbal, written, and interpersonal communication skills required for work with department staff and clinical site. * Experience with writing, research papers, and reports preferred. * Must have intermediate skills using Microsoft Word, Excel, Power Point and Excel. SCHEDULE: Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm; 20 hours per work week. Work hours will need to be flexible in order to respond to special work assignments or evening activities, as requested by the department director. CONTACT INFORMATION: Steve Imig Program Administrator - Undergraduate Internships Center for Health Professions Education ******************** ************
    $30k-40k yearly est. Auto-Apply 60d+ ago
  • Tailored Care Extender- Population Health

    Mountain Area Health Education Center 3.7company rating

    Mountain Area Health Education Center job in Asheville, NC

    The Tailored Care Management Extender provides comprehensive, person-centered services to patients with complex behavioral/ mental health conditions, substance use disorders, and/or intellectual and developmental disabilities (I/DD). Required care management extender activities include outreach, health promotion, family support, and referrals to necessary resources and supports. The Tailored Care Management Extender will collaborate with Care Managers, MAHEC clinical teams, and community partners. They will report to an assigned Tailored Care Manager Supervisor. SPECIFIC RESPONSIBILITIES: * Perform general outreach, engagement, and follow-up with members * Assist TCM Care Manager with intake assessments and screenings * Coordinate services/appointments (e.g., appointment/wellness reminders, arranging transportation) * Engage in health promotion activities (as defined in the Tailored Care Management Provider Manual) and knowledge sharing * Share information with the care manager and other members of the care team on the member's circumstances, including gathering information about the member's progress toward their goals * Provide and track referrals and provide information and assistance in obtaining and maintaining community-based resources and social support services * Participate in case conferences * Support the care manager in assessing and addressing unmet health-related resource needs This role description is a general description of the essential job functions. It is not intended to describe all the duties the Tailored Care Manager may perform. KEY COMPETENCIES: * Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. * Decision Making Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. * HealthCare Knowledge Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. * Interpersonal Skills Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. * Organizational Values Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. * Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change. SPECIFIED SKILLS * COMPUTER * Must be competent with virtual (email, Webex, Zoom, Microsoft TEAMS etc.) communication, Electronic Health Record (EHR) systems and Care Management/Coordination systems. * FOREIGN LANGUAGE * Fluency in Spanish preferred PHYSICAL DEMANDS * Not Applicable. SUPERVISORY RESPONSIBILITIES: * Not Applicable EDUCATION AND EXPERIENCE * MINIMUM QUALIFICATIONS: * Certified Peer Support Specialist or Community Health Worker * PREFERRED QUALIFICATIONS: * Experience working in healthcare REQUIRED LICENSES: * Valid driver's license SCHEDULE: This position is hybrid remote with some travel in community and routinely scheduled attendance on-site. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader. POSITION COMPENSATION: $22.31/hour, full time + full benefits available At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.
    $22.3 hourly Auto-Apply 60d+ ago
  • Clinical Educator, Registered Nurse

    Mountain Area Health Education Center 3.7company rating

    Mountain Area Health Education Center job in Asheville, NC

    The RN Clinical Educator designs, develops, and implements staff education and training for all new hires and oversees ongoing competency assessments for all clinical staff. This role collaborates with risk and compliance, infection prevention, informatics, quality teams, and other stakeholders to ensure regulatory and quality standards are met. The educator builds capacity across nursing and clinical support staff to deliver high-quality, efficient patient care while maintaining excellent customer service. SPECIFIC RESPONSIBILITIES: * Lead ongoing clinical orientation every two weeks for new hires, ensuring proficiency in ambulatory care delivery. * Design and develop clinical pathways and competencies for CNA, CMA, LPN, RN, and other clinical support roles. * Coordinate and instruct annual competency assessments in partnership with clinical leaders and educators. * Reinforces policies and procedures, protocols, and guidelines with clinical staff. * Develop and deliver service line-specific educational programs in collaboration with preceptors and clinical leaders. * Development of standardized clinical guidelines for all clinical staff and standing orders for nursing. * Review and update all competencies annually to maintain compliance and best practices. * Maintain accurate and up-to-date employee education files. * Maintain organizational scope of practice skill matrix. * Participate in organizational workgroups to support the development and optimization of clinical workflows. * Mentor and coach clinical staff to foster professional growth and skill development. * Provide just-in-time training for staff assigned to float roles. * Create and maintain a database of learning modules and competencies. * Collect and analyze data and feedback on new workflows to evaluate efficiency, staff and provider satisfaction, and implement improvements. * Provide occasional direct patient care to identify patient needs and evaluate workflow effectiveness. This role description is a general description of the essential job functions. It is not intended to describe all the duties the RN Clinical Educator may perform. KEY COMPETENCIES: * Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. * Decision Making Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. * HealthCare Knowledge Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. * Interpersonal Skills Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. * Organizational Values Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. * Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change. SPECIFIED SKILLS COMPUTER * Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required. * Advanced computer skills as related to working with electronic health records, learning management systems, digital competency development, and presentation preparation. FOREIGN LANGUAGE * Spanish speaking skills preferred. OTHER * Knowledge of clinical pathways for new employees and competency assessment for existing employees PHYSICAL DEMANDS * Not applicable. SUPERVISORY RESPONSIBILITIES: * Not applicable. EDUCATION AND EXPERIENCE * MINIMUM QUALIFICATIONS: * Bachelor's degree in nursing required. * PREFERRED QUALIFICATIONS: * Two (2) years relevant experience or comparable combined experience and/or education preferred. * One (1) to two (2) years of nursing experience in an ambulatory setting preferred. REQUIRED LICENSES * Current unencumbered North Carolina nursing license * Current CPR certification SCHEDULE: Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader. POSITION COMPENSATION: $67,500, full time + full benefits At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.
    $67.5k yearly Auto-Apply 32d ago
  • School Health Nurse- Part Time

    Mountain Area Health Education Center 3.7company rating

    Mountain Area Health Education Center job in Asheville, NC

    PRIMARY ACCOUNTABILITY: The primary purpose of this position is to provide nursing services to students attending Buncombe County, Asheville City and assigned Charter Schools. This position will require 20 hours/week. The ideal candidate will have availability during the week, Monday through Friday. SPECIFIC RESPONSIBILITIES: 90% NURSING SERVICES * Provide comprehensive nursing services to students in a school setting with a focus on early detection, intervention, referral, anticipatory guidance and close follow up in order to decrease absenteeism and improve school performance in students served. * Assess student health needs, prepare plans of care, train school staff on the needed care, coordinate and monitor the health services delivered and evaluate the care being provided to assure the students receive care that meets best practice standards. * Serve as Liaison for student's health services with school staff, parents and community providers. * Utilize the Nursing Process to provide assessment, nursing diagnosis, outcome identification, planning, intervention (coordination of care, health teaching and health promotion, consultation, referral and follow-up) and evaluation for students with health concerns and chronic special health care needs. * Develop individual health care plans for students, train school personnel to provide/assist with health procedures and monitor student progress according to plan. * Initiate pertinent educational curriculum for students; offer in-service training programs, enhanced curriculum and other initiatives as they relate to health issues in the community. * Offer/assist with mandated trainings to include: Allergy/Epinephrine and Diabetic Care Management training and Blood-borne Pathogen training. * Ensure requirements of students with chronic health care needs are anticipated, an Emergency Action Plan (EAP) is in place and school personnel have competency in performing needed health procedures. * Participate in the development and implementation of the school's emergency/disaster preparedness and response plans. * Review injury reports as they are received and discuss themes, concerns and needed follow-up with principal. * Identify staff needs for medication administration or medical procedure training and provide training annually and as needed. * Formally audit the school's medication process, provide plan for improvement, guide training needs and monitor for follow through. * Assess students who self-carry medication to ensure they have the knowledge and ability to use medication. * Be available as a resource when staff have questions or concerns with medical procedures, medications or other health concerns of student. * Assist in assuring immunization compliance. * Provide health education information and educational activities that promote the prevention and control of communicable diseases for students, parents and staff. * Screen assigned students via Health Fairs and refer students for vision concerns. * Track/assist students who are referred for vision and dental care to ensure secured care and necessary follow-up. * Promote and participate in wellness activities as available. * Participate in Public Health disasters or outbreak duties/assignments as directed by the Buncombe County Department of Health and Human Services Public Health Director. * Confer with School Health Supervisor when presented with unusual client situations or issues to determine the most appropriate course of action. 10%, ADMINISTRATIVE * Responsible for monthly, mid -year and end of year reports * Serve on school and district committees as needed * Participates in various school related meetings, continuing education, and participation in relevant events. This job description is a general description of the essential job functions. It is not intended to describe all the duties the School Health Nurse may perform. KNOWLEDGE, SKILLS, AND ABILITIES: * Considerable knowledge of, and skill in, the application of nursing theory, practice, principles and techniques employed in the field of school nursing and public health. * Knowledge of available resources and the ability to coordinate these as needed. * Skilled in clear communication, problem solving and decision making as well as observation, listening, and coaching. * Ability to plan, coordinate and supervise the work of others. * Ability to communicate effectively and maintain effective working relationships. SUPERVISORY RESPONSIBILITIES: None EDUCATION and/or EXPERIENCE: Minimum Qualifications. * Any combination of education and experience equivalent to: * Bachelor's Degree in Nursing * Strong desire to work with students in school setting. * Requires time management, priority setting and project management proficiency with strong problem-solving and decision making skills. CERTIFICATES, LICENSES, REGISTRATIONS * Current license to practice as a Registered Nurse in North Carolina * Valid North Carolina driver's license * Current BLS Certification * National School Nurse Certification within three years of hire COMPUTER SKILLS: * Proficiency with Microsoft Office programs, especially Outlook, Word, Excel, Power Point. * Ambulatory Electronic Health Record (EHR) system experience. COMMUNICATION SKILLS: * Ability to understand, interpret and relate oral and written instructions. * Skilled in clear communication, listening and providing direct feedback. * Excellent verbal and written interpersonal communication and relationship building skills required. * Frequent and intense communication with individuals inside and outside the department to include conflict resolution, staff development, and promoting activities within the program. FOREIGN LANGUAGE SKILLS: Spanish speaking skills preferred. ADDITIONAL INFORMATION: * Strong decision making and organizational skills as well as the ability to multi-task in a busy environment is required. * Ability to prioritize workload and multiple tasks within the program SCHEDULE: Regular attendance on-site is an essential function of this position for 10 months of the year, with 1 month off during the summer. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 20 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader. REPORTING RELATIONSHIP: Reports to School Nurse Program Manager. Receives direction from School Nurse Program Manager. At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.
    $44k-58k yearly est. Auto-Apply 32d ago
  • MAHECxplorer Student Internship-Summer 2026

    Mountain Area Health Education Center 3.7company rating

    Mountain Area Health Education Center job in Asheville, NC

    MAHECxplorer Student Internship - Summer 2026 TO BE CONSIDERED, APPLICANTS MUST UPLOAD ALL OF THE FOLLOWING DOCUMENTS AT THE "UPLOAD RESUME" PROMPT IN THE ONLINE APPLICATION: * Resume * 500-word personal statement outlining interest in the health professions, future professional goals, and qualifications for the internship * Transcripts (unofficial are acceptable) * ALL documents must be uploaded in this portion of the application, even though it only specifically requests your resume. Once you have moved passed the attachment screen, you cannot go back and upload any additional documents. Dates: June 15th - July 24th (6 weeks) Total Paid Hours: 20 hours a week for up to 120 hours, including approximately 45 hours of shadowing, 45 hours of project work, and 30 hours consisting of orientation, didactics, SIM Center experience, team building/peer learning, and final presentations. Number of positions: 4 PRIMARY ACCOUNTABILITY: The goal of this program is to create meaningful opportunities for students interested in exploring a variety of disciplines within the healthcare field. SPECIFIC RESPONSIBILITIES: Students will explore the world of healthcare through a wide range of clinical shadowing and non-clinical opportunities with MAHEC faculty/staff based on individual interests, participating in and presenting on a clinical/community project, and attending regular weekly didactics. Shadowing and project work may include such areas as primary care, OB/GYN, dental, public health, pharmacy, research, information technology, and social work, among other areas of student interest. KNOWLEDGE, SKILLS, AND ABILITIES: * Superior organizational skills and attention to detail. * Must have excellent problem-solving, judgment, and decision-making skills with the ability to work under minimal supervision. * Must demonstrate ability to work with diverse work styles. * Must possess an exemplary customer service attitude in all interactions within the organization and with clients, and practices. * Must demonstrate discretion when dealing with sensitive medical information as is appropriate to position. EDUCATION/REQUIREMENTS: Candidates must be a rising sophomore, junior, senior, or post-baccalaureate student and maintain a 3.0 GPA. Candidates must have a sincere interest in pursuing a career in the healthcare field and be from one of North Carolina's 16 westernmost counties. Due to the clinical shadowing component of the internship, applicants must possess some interest in a clinical role, but the experience is open to a wide range of clinical and non-clinical interests. APPLICATION PROCESS: * At the start of the online application for the position, it is best to select "Apply Manually" or if applicable, "Use My Last Application." This will allow you to either add new documents or update existing ones if you have a previous MAHEC application on file. * At the "Upload Resume" prompt, candidates must upload each of the three items below. The online application does NOT allow you to upload additional documents once you have moved past the attachment (resume) screen. * Resume * 500-word personal statement outlining interest in the health professions, future professional goals, and qualifications for the internship * Transcripts (unofficial are acceptable) * Please note you ARE able to upload each file separately at the "Upload Resume" prompt. Or you can choose to save the resume, personal statement, and transcripts as one file and upload. If you do not upload all three required documents when applying, please email them to ******************* Applications close 2/8/2026 at 11:59 pm COMMUNICATION SKILLS: * Excellent verbal, written, and interpersonal communication skills required for work with department staff and clinical site. * Experience with writing, research papers, and reports preferred. * Must have intermediate skills using Microsoft Word, Excel, and Power Point. SCHEDULE: Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm; 20 hours per work week. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the department director. For additional questions/inquiries, please contact: Steve Imig Program Administrator ******************** At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.
    $27k-37k yearly est. Auto-Apply 60d+ ago
  • Ambulatory Care Pharmacy Internship

    Mountain Area Health Education Center 3.7company rating

    Mountain Area Health Education Center job in Asheville, NC

    Ambulatory Care Pharmacy Internship The MAHEC Pharmacy department is seeking applications from pharmacy student candidates interested in pursuing a career in ambulatory care. This 6-week internship will provide the pharmacy student with the opportunity to engage in a structured learning experience and gain exposure to a broad range of practice sites and models of care. Interns will devote time to observation of patient care with a licensed pharmacist preceptor, professional development and a longitudinal project intended to improve the quality of care provided to our patients. Specific activities include discussions regarding "hot topics" in ambulatory care, participation in primary care clinical meetings, inter-professional enrichment events and more. Please note that occasional evening activities may be required. Objectives Include: * Introducing the concept of team-based, patient-centered care * Cultivating pharmacy and self-leadership skills * Involvement in interdisciplinary education and collaboration * Development of skills related to project management. Position Compensation: $15.00 per hour over the course of the 180-hour paid internship. This internship is temporary, part-time, unbenefited position from May 18th - June 26th, 2026 at 30 hours per week. Position Qualifications: * Candidates must have completed their second professional year of pharmacy school by the start of the program. * GPA of 3.0 or greater as of the end of Fall Semester 2025 are strongly preferred. * Must be able to demonstrate interest in direct patient care. * Must have excellent oral, written, interpersonal, and phone communication skills, as well as a high level of proficiency and accuracy, organizational skills, and a strong patient-centered orientation. * Spanish/English bilingual persons are strongly encouraged to apply. For Consideration, please submit the following documents: * A letter of interest (submitted online at time of application) * Curriculum Vitae (submitted online at time of application), and * one letter of reference, emailed to ************************ At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.
    $15 hourly Auto-Apply 60d+ ago
  • Part Time Customer Care Associate - Dental and Oral Health

    Mountain Area Health Education Center 3.7company rating

    Mountain Area Health Education Center job in Asheville, NC

    MAHEC's Dental and Oral Health team is now accepting candidates for a part-time Customer Care Associate, providing approximately 30 hours of front office coverage support per week. This position is eligible for MAHEC's Total Rewards Package. The Customer Care Associate will serve patients by assisting with check-in and check-out responsibilities and appointment scheduling while providing an excellent patient experience. SPECIFIC RESPONSIBILITIES: * Check-in patients via phone or live * Update patients demographic and insurance information * Verify insurance as needed * Collect payments and reconcile cash drawers as assigned * Refer patients to financial advocates as needed * Prepare and provide appropriate patient paperwork * Respond to walk-in patient needs * Monitor waiting room for delays * Check-out patients * Schedule appointments * Provide patients with clinical summary following visit * Coordinate interpreting services for patients * Reconcile appointments * Answer phones, checks voicemails, monitors phone volume * Collects and distributes mail * Scan and fax documents * Monitors appropriate electronic health record inbox and provides follow-up * Participates in orientation of new staff * Float in between front desk and scheduling areas as needed * Provide satellite coverage as assigned * Participate in process improvement of new and existing workflows * Actively embraces and supports divisional and organizational initiatives * Participate in outreach initiatives, community events, and seasonal clinics This role description is a general description of the essential job functions. It is not intended to describe all the duties the Customer Care Associate may perform. KEY COMPETENCIES: * Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. * Decision Making Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. * HealthCare Knowledge Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. * Interpersonal Skills Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. * Organizational Values Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. * Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change. SPECIFIED SKILLS * COMPUTER * Advanced computer skills as related to working with medical office software program(s) * Experience with Electronic Health Records * FOREIGN LANGUAGE * Ability to speak Spanish strongly preferred * OTHER * Knowledge of medical office functions including business office work flows SUPERVISORY RESPONSIBILITIES: N/A EDUCATION AND EXPERIENCE * MINIMUM QUALIFICATIONS: * Any combination of education and experience equivalent to the following: High school diploma or equivalent, two years of relevant experience, or comparable combined education and/or experience required. * PREFERRED QUALIFICATIONS: * Previous experience in a medical office/clinical environment preferred. REQUIRED LICENSES: N/A SCHEDULE: * Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader. POSITION COMPENSATION: $19.52/hour, 30 hours per week + benefits eligible At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.
    $19.5 hourly Auto-Apply 16d ago
  • Family Medicine Physician Faculty-Cane Creek Family Health Clinic

    Mountain Area Health Education Center 3.7company rating

    Mountain Area Health Education Center job in Fletcher, NC

    The Faculty Practice Physician Faculty- will provide excellent, evidence-based, efficient patient care services, as well as resident and student teaching, mentoring, effective supervision. This role is within the department of Family Medicine to help meet the clinical needs of the department. * Directly care for ambulatory patients in any of the FM Practice sites (Biltmore, Enka-Candler, New bridge, Cane Creek) * Teach and mentor learners in evidenced-based care * Participate in and foster scholarship in the ambulatory setting * Provide services in the inpatient setting at Mission Hospital SPECIFIC RESPONSIBILITIES: * Clinical * Provide direct clinical care to Family Medicine patients for six-seven ½ days weekly, to include all patients in the ambulatory setting. * Provide direct clinical care and oversight of resident teams in the inpatient setting at Mission hospital - 5-10 weeks per year. * Comply in a timely manner with all institutional policies for professional work, including credentialing, documentation, and billing. * Work effectively with other members of the extended inter-professional team. * Additional clinical duties as necessary for emergent situations or as arranged otherwise with the employee. * Teaching * Serve as a faculty advisor and mentor for residents. * Promote and participate in education programs of the department (continuing education, resident, student), to include didactics in areas of interest in Internal Medicine * Supervise and teach learners in both the ambulatory and inpatient environment. * Research * Demonstrate commitment to community-based health sciences and research. * Pursue scholarly activity. This role description is a general description of the essential job functions. It is not intended to describe all the duties the Family Practice Physician Faculty may perform. KEY COMPETENCIES: * Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. * Decision Making Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. * HealthCare Knowledge Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. * Interpersonal Skills Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. * Organizational Values Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. * Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change. SPECIFIED SKILLS * COMPUTER * Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required. * Experience using Electronic Medical Records. * FOREIGN LANGUAGE * Spanish speaking skills preferred. PHYSICAL DEMANDS * Light - Moderate energy level: Lift and carry 25 - 35 lbs, Push/Pull 50 - 100 lbs (empty bed, stretcher, etc.). * Occasional (0 - 33% of Workday). SUPERVISORY RESPONSIBILITIES: * Not applicable. EDUCATION and/or EXPERIENCE: * MINIMUM QUALIFICATIONS: * Completion of a Family Medicine Residency Program. * PREFERRED QUALIFICATIONS: * Teaching experience preferred. REQUIRED LICENSES: * Licensure to practice medicine in North Carolina. * Certification by the American Board of Family Physicians * Appointment in good standing to the medical staff of Mission Health System. SCHEDULE: Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader. At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.
    $140k-197k yearly est. Auto-Apply 60d+ ago

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