Mountain Ahec jobs in Asheville, NC

The Medical Director for Family Medicine at MAHEC will provide clinical leadership and oversight for the Family Medicine Clinics, which includes an accredited Family Medicine Residency Program. This role ensures high-quality, patient-centered care while supporting an environment of academic excellence, innovation, and continuous improvement. The medical director works in collaborative partnership with administrative and educational leaders in activities related to the delivery of medical care for all clinical sites of Family Medicine. Areas of primary responsibility include partnering to deliver an optimal environment for academic, Quality Improvement (QI), and clinic operations; ensuring accountability for provider productivity while also maintaining a positive provider experience; promoting an active and engaged educational environment for residents, medical students, and other learners; collaborating with the Clinical leadership team to promote a high standard of patient care; and communicating effectively with all clinical leaders to deliver quality care throughout the department. SPECIFIC RESPONSIBILITIES: * Monitoring and promoting productivity at all Family Medicine clinical sites * Lab supervision * Xray/DEXA/retinal photo medical oversight * Clinic workflow development and modification * Support electronic health record optimization * Lead of all quality-of-care initiatives and support quality improvement projects * Patient satisfaction - experience monitoring and improvement * Near-miss/Incident report follow-up * Satellite practice support * Orientation of new residents, faculty and APP's * Committee participation such as infection control, QILT, Community Resources, etc. as needed. * Attend departmental, service Line and organizational leadership meetings * Auditing review and support of coding education for clinicians * Patient Complaints/case review related to quality of medical care * Department Liaison - Dental, Referral and HIM, Pharmacy, IM * Clinical and triage protocols * Participate in and support integration of teaching activities for residents and medical students at the Family Health Centers. * Demonstrate a strong commitment to clinical practice of family medicine and interprofessional collaboration. * Maintain a panel of continuity patients with regularly scheduled patient care time at the Family Health Center. * Support team-based care at all Family Medicine clinical sites * Support integration of care management and population health strategies at Family Medicine sites * Lead departmental Clinical Meeting monthly for clinicians and staff. This role description is a general description of the essential job functions. It is not intended to describe all the duties the Medical Director may perform. LEADERSHIP COMPETENCIES: Leadership Presence - Displays poise, confidence (without arrogance), and authenticity. Commands respect from colleagues. Effective Communication - Seeks to understand others' points of view. Fosters open communication/ dialogue and does not intimidate. Communicates clearly and convincingly, keeping the audience engaged, and tailoring message to audience. Speaks and writes clearly and concisely. Encourages others to express their views, even unpopular ones. Keeps people up to date with information. Engagement - Creates a climate in which others want to do their best and feel personally invested. Engages in shared decision‐making and invites input from team members. Conveys trust in people's competence to do their jobs and recognizes great performance. Trusts others by delegating responsibilities and allowing appropriate autonomy. Avoids micromanaging and promotes others to take initiative. Change Leadership - Successfully leads strategic change to meet organization goals. Manages personal response to change to comfortably handle risk and uncertainty. Effectively leads team through transitions associated with changing environment. Provides team members with appropriate support and resources to maintain ongoing delivery of high quality services. Planning and Organizing - Effectively organizes and plans work according to organizational needs by defining objectives and anticipating needs and priorities. Efficiently manages own time and the time of others and effectively handles multiple demands and competing deadlines. Identifies goals, develops plans, estimates time frames and monitors progress. Works swiftly toward implementation. Quest for Quality and Process Improvement - Drives continuous improvements. Works with team to Identify ways to streamline and improve efficiency of work and service delivery. Ensures that defined processes, quality standards, and best practices are adopted swiftly and updated regularly. ORGANIZATIONAL COMPETENCIES: * Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. * Decision Making Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. * HealthCare Knowledge Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. * Interpersonal Skills Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. * Organizational Values Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. * Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change. SPECIFIED SKILLS * COMPUTER * Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required. * Experience using Electronic Medical Records. * FOREIGN LANGUAGE * Spanish speaking skills preferred. PHYSICAL DEMANDS * Light - Moderate energy level: Lift and carry 25 - 35 lbs, Push/Pull 50 - 100 lbs (empty bed, stretcher, etc.). * Occasional (0 - 33% of Workday). SUPERVISORY RESPONSIBILITIES: * Advanced Practice Providers EDUCATION AND EXPERIENCE * MINIMUM QUALIFICATIONS: * Completion of a Family Medicine Residency Program. * Three (3) years of combined clinical, educational and administrative experience. * PREFERRED QUALIFICATIONS: REQUIRED LICENSES: * Licensure to practice medicine in North Carolina. * Certification by the American Board of Family Physicians * Appointment in good standing to the medical staff of Mission Health System. SCHEDULE: Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader. At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.

JOB SUMMARY: Provides continuous and comprehensive services in an outpatient mental health clinic necessary for the promotion of optimal mental health. This includes the prevention and treatment of psychiatric disorders through the assessment, diagnosis, and management of mental health problems and psychiatric disorders for the general population. The APP works collaboratively with other on site medical and mental health providers as well as with community Providers. SPECIFIC RESPONSIBILITIES: 90%, CLINICAL OUTPATIENT * Provide comprehensive health services through patient evaluation, differential diagnosis, and plan for intervention. * Maintain a patient-centered approach to meeting patient needs in an expedient manner, involving the family in the plan of care as appropriate. * Maintain confidentiality and patient privacy. * Document care provided; meeting standards for quarterly chart reviews. * Clinical coordination with schools, courts, psychiatrists, pediatricians, hospital personnel, etc. * NOTE: All clinical activities involve some degree of collaborative care with resident and/or faculty physicians. Any clinical activities are available to residents and students for educational purposes. 10%, ADMINISTRATIVE * Assure quality and safe service for patients and staff by complying with policies, procedures, standards, rules, AAAHC requirements, and legal regulations; participate in utilization reviews. * Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; explore opportunities to add value to job accomplishments. * Program Development. Confer and work with staff on matters regarding proper and efficient operation of the clinical facility and program; take an active role in the development of policies and standards for patient care. * Professional Development. May conduct or participate in research activities; updates professional knowledge on a continuing basis; may be asked to prepare and present professional reports, from time to time. * Support MAHEC's ethical and mutually respectful work environment by: * performing all job-related responsibilities in a manner consistent with MAHEC's Compliance policies and Standards of Conduct * completing all Compliance training in a timely manner * reporting any concerns or perceived Compliance violations to their supervisor and/or the Compliance Office in a timely manner This role description is a general description of the essential job functions. It is not intended to describe all the duties the APP may perform. KEY COMPETENCIES: * Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. * Decision Making Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. * HealthCare Knowledge Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. * Interpersonal Skills Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. * Organizational Values Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. * Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change. SPECIFIED SKILLS * COMPUTER * Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required. * FOREIGN LANGUAGE * Spanish speaking skills preferred. PHYSICAL DEMANDS * Not Applicable. SUPERVISORY RESPONSIBILITIES: * Not Applicable. EDUCATION AND EXPERIENCE Minimum Qualifications. * Graduate of an accredited Nurse Practitioner or Physician Assistant Program * Current certification in Basic Life Support (BLS) Required Licenses. * Nurse Practitioner Certification or PA-C certification licensed in the state of NC * Active DEA number Preferred Qualifications. * At least 3 years Psychiatry experience * Psychiatric Mental Health Nurse Practitioner (PMHNP) SCHEDULE: Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm; 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader. ADDITIONAL INFORMATION: * May serve on a variety of Psychiatry Division, MAHEC, and community committees as appropriate. (CQI, administrative, Psychiatry team, faculty, grant writing, etc.) * Must be flexible in changing from task to task throughout the workday. * Ability to prioritize workload and multiple tasks within the department and across departments and divisions required. * Must demonstrate appropriate judgment in handling workload decisions; excellent judgment and strong decision-making skills required. * Must demonstrate initiative, problem-solving skills, project management skills, and advanced technical skills. * Must maintain positive internal relationships with faculty, staff and patients. * Involves moderate level of communications with individuals and organizations outside the department. * Must demonstrate appropriate service orientation in all interactions within the organization and with clients, patients, and visitors. * Must be able to work well independently as well as with a team. * Must demonstrate discretion in dealing with medical, fiscal and personnel information as is appropriate to position. * May be asked to cover other MAHEC practices. At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.

The Residency Program Coordinator is responsible for the day-to-day coordination of MAHEC Residency and Fellowship Programs. The Program Coordinator provides knowledge and expertise to support the Program Director and Program Administrator in the management of all resident educational and professional experiences and to program accreditation and sustainability. SPECIFIC RESPONSIBILITIES: Accreditation and Compliance Management * Regulatory Adherence: Ensure compliance with ACGME, CODA, and ASHP standards, interpreting and implementing policies to maintain accreditation status. * Licensure Monitoring: Track and report on licensing requirements with the North Carolina Medical Board and DEA, ensuring timely renewals and compliance. Program Administration * Scheduling and Curriculum Management: Develop and maintain resident schedules for the academic year, ensuring alignment with curriculum requirements and compliance with duty hour regulations. * Evaluation Oversight: Manage the resident and faculty evaluation process, ensuring timely completion and adherence to compliance thresholds. * Training Compliance: Oversee residents' participation in program-specific training courses and ensure completion of follow-up review sessions. Educational Support * Didactic Coordination: Organize and manage the weekly didactics curriculum, ensuring it meets ACGME requirements and addresses residents' educational needs. * Simulation Activities: Coordinate procedures and simulation center activities to enhance hands-on learning experiences. * Procedure Logging: Confirm procedure logger numbers, ensuring resident accreditation compliance. Recruitment and Orientation * Recruitment Participation: Assist in the annual recruitment season, including application review and interview coordination. * Orientation Planning: Plan and manage the annual resident orientation, ensuring all necessary information and resources are provided to incoming residents. Financial and Administrative Support * Reimbursement Processing: Process resident reimbursements in Workday, ensuring timely and accurate payments. * Onboarding Documentation: Maintain, distribute, and track progress of onboarding and advancement checklists. This role description is a general description of the essential job functions. It is not intended to describe all the duties the Residency Program Coordinator may perform. KEY COMPETENCIES: * Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. * Decision Making Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. * HealthCare Knowledge Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. * Interpersonal Skills Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. * Organizational Values Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. * Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change. SPECIFIED SKILLS * COMPUTER * Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required. * FOREIGN LANGUAGE * Not Applicable. * OTHER * Demonstrates high level of confidentiality and discretion required to manage variety of medical, fiscal and personal information. PHYSICAL DEMANDS * Light - Moderate energy level: Lift and carry 25 - 35 lbs, Push/Pull 50 - 100 lbs (empty bed, stretcher, etc.) * Occasional (0 - 33% of Workday) SUPERVISORY RESPONSIBILITIES: * Not Applicable. EDUCATION AND EXPERIENCE * MINIMUM QUALIFICATIONS: * Any combination of training and experience equivalent to a bachelor's degree in office administration, business, healthcare management, education, or other related degree and two years of work experience in a residency program, academic setting, health care organization, or office environment. * PREFERRED QUALIFICATIONS: * Knowledge or experience with ACGME, ABFM, and other accrediting and regulatory bodies that affect resident education and training is a plus. * Familiarity with medical anatomy and terminology. REQUIRED LICENSES: * Not Applicable. SCHEDULE: Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader. POSITION COMPENSATION: $24.90/hour, full time + full benefits At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.

Maintenance Technicians perform general maintenance of plumbing, electrical and mechanical systems across all MAHEC campuses. Duties may including replacing electrical components, sink faucets, painting and service of grounds equipment. Other duties include general clean-up, maintenance of campus grounds, changing light bulbs, assembly, moving furniture, changing filters, and organizational transportation needs. SPECIFIC RESPONSIBILITIES: * Provides general and preventative maintenance including carpentry, electrical, mechanical, plumbing, painting, and special projects as assigned. * Lawn maintenance including, but not limited to: mowing, planting, trimming, fertilizing, and other landscaping activities. * Assists Maintenance Team Lead in coordinating contract services that may include housekeeping, HVAC repairs, major electrical and plumbing work, and other services as needed. May obtain estimates, schedule work with contractors, and oversee contracted work. * Provides general utility work including, but not limited to: moving furniture and equipment, hanging pictures, and traffic control. * During inclement weather conditions, provides snow removal, shoveling, spreading salt and ice melt, and operation of snow removal equipment. * Conducts regular visual checks and coordination of vehicle maintenance. * Participates in after-hours and weekend call rotation schedule. * Provides occasional backup for other Facilities Management functions including security services, shuttle drivers, and housekeeping. This role description is a general description of the essential job functions. It is not intended to describe all the duties the Maintenance Technician may perform. KEY COMPETENCIES: * Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. * Decision Making Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. * HealthCare Knowledge Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. * Interpersonal Skills Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. * Organizational Values Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. * Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change. SPECIFIED SKILLS * COMPUTER * Basic computer skills (email, maintenance software) * FOREIGN LANGUAGE * Not Applicable. PHYSICAL DEMANDS * Medium - High energy level : Lift and carry 40 - 50 lbs, Push/Pull 150 - 200 lbs (patient on a bed or stretcher, etc.), Lateral Transfer 150 - 200 lbs (patient). * Frequent (34 - 66% of Workday). SUPERVISORY RESPONSIBILITIES: * Not Applicable. EDUCATION AND EXPERIENCE * MINIMUM QUALIFICATIONS: * Education and/or experience equivalent to high-school diploma/GED or equivalent work experience. * PREFERRED QUALIFICATIONS: REQUIRED LICENSES: * Valid NC Driver's License. SCHEDULE: Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader. POSITION COMPENSATION: $20.43/hour, full time + full benefits available At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.

* Works with all levels of leadership and front-line staff to facilitate and support the development and integration of evidence-based best practices at the department/program level * Plans, coordinates, implements and evaluates key performance improvement efforts in accordance with the organization's goals and objectives that support the quality and patient safety initiatives of MAHEC * Works collaboratively with assigned teams to improve quality outcomes, patient safety, and satisfaction, and decrease costs through reduction of unnecessary process variability SPECIFIC RESPONSIBILITIES: A. FACILITATES CLINICAL AND OPERATIONAL PROJECT TEAMS ACROSS MAHEC: * Facilitates project teams at the department/program level * Strategically collaborates with program champions in planning, executing, and sustaining activities aligned with achieving the MAHEC goals/priorities * Applies knowledge on the use of basic Lean Six Sigma quality improvement framework and tools such as project charters, flowcharts, fishbone diagrams, root cause analysis, brainstorming, and control plans and control charts * Uses basic descriptive and diagnostic analytics to identify areas with the need for greatest improvement * Develops and maintains detailed project work plans based on analysis of tasks, resource requirements, inter-dependencies and timelines * Proactively identifies and manages risk and barriers impacting project goals * Communicates effectively with key stakeholders including project sponsors, business unit owners, clinical and technical personnel * Ensures analytic tools for measuring and monitoring key performance indicators are developed and effectively applied to drive behavior B. TRAINS AND DEVELOPS STAFF ON THE PERFORMANCE IMPROVEMENT FRAMEWORK, TOOLS FOR QUALITY IMPROVEMENT & VALUE OF QUALITY: * Ensures mastery of knowledge of assigned topics in basic quality tools * Develops content focused on meeting defined learning objectives * Applies adult learning principles by incorporating case studies, interactive exercises, relevant examples, a variety of audio/visual modes, etc. into the course curriculum * Measures efficacy of each course and adapts accordingly * Mentors staff in applying framework and tools to their daily work, scope of responsibility, and assigned projects C. MAINTAINS BEST PRACTICE EDUCATION: * Keeps current and proficient on the latest technology, methodology and best practices in performance improvement, patient safety, and related areas * Maintains a basic understanding of healthcare standards and regulatory requirements * Maintains knowledge of MAHEC policies, procedures and protocols * Assesses gaps in knowledge and actively seeks plans to address D. Provides ad hoc consulting support on improvement related requests both within and external to the department. This role description is a general description of the essential job functions. It is not intended to describe all the duties the Quality Improvement Specialist may perform. KEY COMPETENCIES: * Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. * Decision Making Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. * Healthcare Knowledge Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. * Interpersonal Skills Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. * Organizational Values Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. * Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change. SPECIFIED SKILLS * COMPUTER * Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required. PHYSICAL DEMANDS * Not Applicable. SUPERVISORY RESPONSIBILITIES: None EDUCATION AND EXPERIENCE * MINIMUM QUALIFICATIONS: * Bachelor's degree in engineering, industrial management, business administration, science, or related field * Two (2) years of work experience in continuous process improvement using Lean Six Sigma methodologies (i.e. DMAIC, DFSS, Kaizen). * Experience to demonstrate the following: * Ability to lead and manage project teams. * Strong written, verbal, and instructional skills. * Proficiency with word-processing, spreadsheet, presentation applications and statistical software programs. * * PREFERRED QUALIFICATIONS: * Master's degree in engineering, industrial management, business administration, science, or related field * Lean Six Sigma Green Belt certification * Current and active Project Management Professional (PMP certification issued by the Project Management Institute preferred.) * Experience in change management, systems analysis, consulting, facilitation, data analysis, data visualizations, and/or team building * Prior healthcare and/or population health management experience REQUIRED LICENSES: SCHEDULE: Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader. At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. MAHEC is a certified Living Wage employer through Just Economics of Western North Carolina. All MAHEC employees and learners will be required to receive the COVID-19 & Flu vaccines or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. Black, Indigenous, People of Color and Spanish/English bilingual persons are strongly encouraged to apply. With this in mind, studies show that women, gender diverse, and BIPOC candidates are less likely to apply unless they meet all of the qualifications listed in the job description. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.

The X-Ray Technologist will maintain and operate radiology equipment and take diagnostic x-rays for the MAHEC Family Medicine. This role also assists with daily activities of coordinating patient care and clinical staff duties as assigned by RN Clinical Manager. New grads are welcome to apply! SPECIFIC RESPONSIBILITIES: * Responsible for the day-to-day operation of x-ray equipment as needed for diagnostic radiographs on any body part. This includes the knowledge to take diagnostic radiographs, including all darkroom procedures, physics knowledge as related to x-ray equipment, and knowledge of radiation protection. * Ensure excellent quality radiographs for patients and the Family Medicine Residency teaching program. * Demonstrate a working knowledge of record keeping systems for the radiology department. * Responsible for associated business and office duties for radiology reporting. * Clean and maintain radiology equipment, screens, as needed. * Maintain communication in regards to the interface of results. * Call for x-ray equipment repairs and service updates when needed. * Assist the clinical staff with daily activities, including rooming patients, phlebotomy, or otherwise, as directed by the RN Clinical Manager or Clinical Operations Director. * Responsible for cross-coverage for all x-ray services at MAHEC, which includes travel to various clinical sites. * Participate in CQI activities. This role description is a general description of the essential job functions. It is not intended to describe all the duties the X-Ray Technologist may perform. KEY COMPETENCIES: * Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. * Decision Making Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. * HealthCare Knowledge Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. * Interpersonal Skills Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. * Organizational Values Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. * Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change. SPECIFIED SKILLS * COMPUTER * Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required. * Knowledge and experience documenting patient care in an electronic health record. * FOREIGN LANGUAGE * Spanish speaking skills preferred. * SKILLS * A working knowledge of physics, as required for operating x-ray equipment and the ability to maintain quality radiology records * A working knowledge of human anatomy, as required for proper patient positioning, to secure radiographs of specific body parts as requested by the referring physician. * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals required. PHYSICAL DEMANDS * Light - Moderate energy level: Lift and carry 25 - 35 lbs, Push/Pull 50 - 100 lbs (empty bed, stretcher, etc.) * Frequent (34 - 66% of Workday) SUPERVISORY RESPONSIBILITIES: * Not applicable. EDUCATION AND EXPERIENCE * MINIMUM QUALIFICATIONS: * High School diploma or equivalent. * Associates Degree in Radiologic Technology from an ARRT approved School of Radiologic Technology. * PREFERRED QUALIFICATIONS: * Experience performing DEXA scanning and diabetic annual eye exams. * One (1) to two (2) years of experience in a primary care ambulatory setting. * Phlebotomy experience for patients of all ages. REQUIRED LICENSES: * Certification as a Registered Radiological Technologist by the American Registry of Radiological Technologists (ARRT) required. Must maintain mandatory CEUs to recertify. * Current CPR certification SCHEDULE: Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader. POSITION COMPENSATION: $25.00/hour, full time + full benefits available At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.

The Pre-Visit Planning Coordinator will serve patients by receiving, reviewing and reconciling patient registrations, clinical checklists, incoming medical records, required consents and screening tools in advance of scheduled provider appointments while providing an excellent patient and provider experience. SPECIFIC RESPONSIBILITIES: * Receive and review patient demographic information and required signatures * Use clinical checklists to ensure appointment type requirements have been received * Outreach to patient for any missing or additional required information * Regular review and scheduling of annual wellness visit and well child visits * Upload approved documents into EHR for provider review * Documentation in Electronic Health Record and MAHEC IT systems to flag or relay information with the providers * Monitor work queues for incoming patient or providers messages * Re-schedule appointments when required * Confirms preferred pharmacy information. * Coordinate interpreting services for patients * Answer phones, checks and respond to voicemails * Outreach to referral sources and/or to prior authorization team for additional information if needed * Participate in orientation and training of new staff * Participate in process improvement of new and existing workflows * Actively embraces and supports divisional and organizational initiatives * Participate in outreach initiatives, community events, and seasonal clinics * Performs outreach and reminder calls to high risk and high acuity patients as defined * Obtain patient's legal documentation related to decision-making for Risk review * Float within Pre-Access Scheduling functions as needed This role description is a general description of the essential job functions. It is not intended to describe all the duties the Pre-Visit Planning Coordinator may perform. KEY COMPETENCIES: * Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. * Decision Making Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. * HealthCare Knowledge Having the drive to keep yourself abreast and up to date on MAHEC programming and services offered as well as required trainings for job duties and MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. * Interpersonal Skills Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. * Organizational Values Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. * Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. Multi- tasking ability between incoming and outgoing work. Measuring success by understanding where we are currently and where we want to go and then applying new ideas to affect positive change. SPECIFIED SKILLS * COMPUTER * Advanced computer skills as related to working with medical office software program(s) * Experience with Electronic Health Records; patient privacy and security tenants * FOREIGN LANGUAGE * Ability to speak Spanish strongly preferred * OTHER * Knowledge of medical office functions including business office workflows * Basic medical terminology proficiency preferred PHYSICAL DEMANDS * Not Applicable. SUPERVISORY RESPONSIBILITIES: * Not Applicable. EDUCATION AND EXPERIENCE * MINIMUM QUALIFICATIONS: * Any combination of education and experience equivalent to the following: High school diploma or equivalent, two years of relevant experience, or comparable combined education and/or experience required. * PREFERRED QUALIFICATIONS: * Previous experience in a medical office/clinical environment/call center preferred. REQUIRED LICENSES: * Not Applicable. SCHEDULE: Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader. POSITION COMPENSATION: $21.35/hour, full time + full benefits At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.

MAHECxplorer Student Internship - Summer 2026 TO BE CONSIDERED, APPLICANTS MUST UPLOAD ALL OF THE FOLLOWING DOCUMENTS AT THE "UPLOAD RESUME" PROMPT IN THE ONLINE APPLICATION: * Resume * 500-word personal statement outlining interest in the health professions, future professional goals, and qualifications for the internship * Transcripts (unofficial are acceptable) * ALL documents must be uploaded in this portion of the application, even though it only specifically requests your resume. Once you have moved passed the attachment screen, you cannot go back and upload any additional documents. Dates: June 15th - July 24th (6 weeks) Total Paid Hours: 20 hours a week for up to 120 hours, including approximately 45 hours of shadowing, 45 hours of project work, and 30 hours consisting of orientation, didactics, SIM Center experience, team building/peer learning, and final presentations. Number of positions: 4 PRIMARY ACCOUNTABILITY: The goal of this program is to create meaningful opportunities for students interested in exploring a variety of disciplines within the healthcare field. SPECIFIC RESPONSIBILITIES: Students will explore the world of healthcare through a wide range of clinical shadowing and non-clinical opportunities with MAHEC faculty/staff based on individual interests, participating in and presenting on a clinical/community project, and attending regular weekly didactics. Shadowing and project work may include such areas as primary care, OB/GYN, dental, public health, pharmacy, research, information technology, and social work, among other areas of student interest. KNOWLEDGE, SKILLS, AND ABILITIES: * Superior organizational skills and attention to detail. * Must have excellent problem-solving, judgment, and decision-making skills with the ability to work under minimal supervision. * Must demonstrate ability to work with diverse work styles. * Must possess an exemplary customer service attitude in all interactions within the organization and with clients, and practices. * Must demonstrate discretion when dealing with sensitive medical information as is appropriate to position. EDUCATION/REQUIREMENTS: Candidates must be a rising sophomore, junior, senior, or post-baccalaureate student and maintain a 3.0 GPA. Candidates must have a sincere interest in pursuing a career in the healthcare field and be from one of North Carolina's 16 westernmost counties. Due to the clinical shadowing component of the internship, applicants must possess some interest in a clinical role, but the experience is open to a wide range of clinical and non-clinical interests. APPLICATION PROCESS: * At the start of the online application for the position, it is best to select "Apply Manually" or if applicable, "Use My Last Application." This will allow you to either add new documents or update existing ones if you have a previous MAHEC application on file. * At the "Upload Resume" prompt, candidates must upload each of the three items below. The online application does NOT allow you to upload additional documents once you have moved past the attachment (resume) screen. * Resume * 500-word personal statement outlining interest in the health professions, future professional goals, and qualifications for the internship * Transcripts (unofficial are acceptable) * Please note you ARE able to upload each file separately at the "Upload Resume" prompt. Or you can choose to save the resume, personal statement, and transcripts as one file and upload. If you do not upload all three required documents when applying, please email them to ******************* Applications close 2/8/2026 at 11:59 pm COMMUNICATION SKILLS: * Excellent verbal, written, and interpersonal communication skills required for work with department staff and clinical site. * Experience with writing, research papers, and reports preferred. * Must have intermediate skills using Microsoft Word, Excel, and Power Point. SCHEDULE: Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm; 20 hours per work week. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the department director. For additional questions/inquiries, please contact: Steve Imig Program Administrator ******************** At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.

Medical Assistants work collaboratively as an active member of the interdisciplinary team to provide patient centered care across the continuum. They also provide an excellent patient experience, high quality outcomes, and improved productivity for the team. SPECIFIC RESPONSIBILITIES: * Participate in daily huddles with patient care team(s) * Prepare patient charts for providers * Review patient registries and identify preventative care due for patient * Assist in preventive care outreach initiatives * Obtain vitals * Assist in obtaining medical records * Perform screening procedures as indicated * Prepare patients for exams and assist providers during exams * Prepare sterile fields * Perform phlebotomy and process specimens * Prepare and administer medications and vaccines, including intramuscular and intradermal injections as directed by provider * Serve as a preceptor for new staff * Provide occasional coverage support for other MAHEC ambulatory offices * Assist in administrative duties as needed, including handling calls * Participates in process improvement of new and existing workflows * Actively embraces and supports divisional and organizational quality initiatives * Supports pop-up vaccine and testing community events This role description is a general description of the essential job functions. It is not intended to describe all the duties the Medical Assistant may perform. KEY COMPETENCIES: * Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. * Decision Making Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. * HealthCare Knowledge Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. * Interpersonal Skills Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. * Organizational Values Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. * Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change. SPECIFIED SKILLS COMPUTER * Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required. * Knowledge and experience documenting patient care in an electronic health record. FOREIGN LANGUAGE * Spanish speaking skills preferred. * SKILLS * Phlebotomy experience for patients of all ages. PHYSICAL DEMANDS * Light - Moderate energy level: Lift and carry 25 - 35 lbs, Push/Pull 50 - 100 lbs (empty bed, stretcher, etc.) * Frequent (34 - 66% of Workday) SUPERVISORY RESPONSIBILITIES: * Not applicable. EDUCATION AND EXPERIENCE MINIMUM QUALIFICATIONS: * High school diploma or GED PREFERRED QUALIFICATIONS: * Associate's degree * 1 - 2 years of medical assisting experience in a primary care ambulatory setting * Certification as a Medical Assistant through AAMA, AMT, NHA, NCCT * Experience as a EMT or CNA * Experience working in an Employee Health Record (EHR) REQUIRED LICENSES: * Current CPR certification SCHEDULE: Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader.

The Integrated Behavioral Health Provider is an embedded member of the medical care team, delivering high-access, population-based behavioral health services within primary care or specialty clinic settings. This role focuses on providing brief, evidence-based, and goal-focused interventions to address a wide range of mental health, behavioral, and psychosocial needs. Working in close collaboration with medical providers, the IBH Provider supports whole-person care, promotes healthy behavior change, and addresses social determinants of health in a fast-paced, team-oriented environment. This Integrated Behavioral Health Provider may support patients receiving care services with MAHEC's OB/GYN or Internal Medicine Centers. SPECIFIC RESPONSIBILITIES: CLINICAL (Behavioral Medicine Provider) * Provide real time behavioral health consults for patients being seen by residents and faculty physicians, including warm handoffs and in-the-moment clinical input. * Deliver brief, evidence-informed individual, family, and group interventions for adults, adolescents, and children, including crisis intervention when needed. * Provide episodic, goal-focused care designed to address presenting concerns within a limited number of sessions, supporting same-day access and efficient movement through the care system. * Conduct focused initial evaluations and Comprehensive Clinical Assessments, utilizing validated screening tools to inform diagnosis, treatment, and measurement-based care. * Integrate internal and external collateral information into case conceptualization, treatment planning, and shared care plans with the medical team * Triage referrals from medical providers to identify appropriate behavioral health services onsite or coordinate referral to external providers as needed. * Collaborate with medical providers during patient visits to reinforce behavioral health recommendations and address barriers to adherence. * Coordinate services with schools, crisis care facilities, community providers, hospital personnel, and other partners to ensure continuity of care. * Assess needs and provide case management for patients focusing on prevention, linkage with community services, and awareness of social determinants of health as needed. * Coordinate care for patients who may have complex needs; serve as liaison with other agencies/resources. * Provide in-the-moment education to medical providers and staff on behavioral health topics, motivational strategies, and patient engagement techniques. * Participate in interdisciplinary team meetings, case conferences, and clinical huddles to ensure integrated care delivery. * Complete timely and accurate documentation, including intakes, progress notes, and integrated treatment plans, in accordance with organizational standards, within the time frame specified. * Contribute to quality improvement projects, data collection, and program development efforts to enhance behavioral health integration. * Participate in clinical and administrative meetings. * Assist with providing coverage to other MAHEC clinics or departments if needed. * Serve as needed on committees in relation to relevant MAHEC initiatives. KEY COMPETENCIES: * Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. * Decision Making Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. * HealthCare Knowledge Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. * Interpersonal Skills Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. * Organizational Values Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. * Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change. SPECIFIED SKILLS * COMPUTER * Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required. * Knowledge and experience documenting patient care in an electronic health record. * Ability to utilize tele-health platforms to offer virtual therapy appointments. * * FOREIGN LANGUAGE * Spanish speaking skills preferred. * OTHER * Ability to present information to large groups including medical residents and physicians in clinical and didactic settings while serving in a teaching role. PHYSICAL DEMANDS * Light - Moderate energy level: Lift and carry 25 - 35 lbs, Push/Pull 50 - 100 lbs (empty bed, stretcher, etc.) * Occasional (0 - 33% of Workday) EDUCATION AND EXPERIENCE * MINIMUM QUALIFICATIONS: * Master's degree in Social Work, Marriage and Family Therapy or Clinical Counseling, or doctoral degree in psychology required. * Minimum of 5 years post-graduation clinical experience. * PREFERRED QUALIFICATIONS: * Integrated Care/Primary Care/Family Medicine experience. REQUIRED LICENSES: * Active license in North Carolina: Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, Licensed Clinical Mental Health Counselor, or Doctoral level licensed Psychologist (Ph.D., Psy.D.). * Valid driver's license required. WORK ENVIRONMENT: * Duties performed via clinic space, or via telehealth from the clinic setting or remotely from the employee's home. Ratio of in clinic versus tele commuting may vary depending on clinic/patient/staffing needs. Sharing of office space may be necessary depending on clinic needs. Noise level in clinic is moderate, typical of a busy healthcare clinic; must be managed/controlled when working with patients (i.e. treatment rooms are designed to support confidentiality of patient-provider conversations). Employee must have ability to do some degree of telecommuting which requires having access to a quiet, confidential workspace in which to conduct telehealth therapy and evaluations. SCHEDULE: * Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader. COMPENSATION: $63,800 - $84,500+ * Salary add on credit determined at time of offer. Eligible factors include: experiential credit, dual licensure LCAS, MPH, and/or a PhD in psychology/psychiatry * MAHEC offers an annual continuing education allowance for Therapists that includes paid time off specifically to pursue your professional development, as well as covers the cost and provides supervision services for Associate Licensed Therapists. * Eligible for full Total Rewards including great healthcare coverage, up to 30 paid days off your first year with us, pet insurance, and more! At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities

MAHEC is now accepting candidates for a 100% FTE (full time, benefitted) Tier II or Tier III Pharmacy Technician to provide increased support for MAHEC Pharmacy Patient Access needs. This is an onsite position, based at MAHEC's Community Pharmacy at Biltmore Campus (Asheville). The Patient Access Pharmacy Technician supports with high volume patient calls, digital communications and serves as part of MAHEC's greater cross collaborative Pharmacy team. JOB SUMMARY: At all levels, Pharmacy Technicians work collaboratively as an active team member of the interdisciplinary team to provide patient centered care across the continuum. In this role, the goals include providing an excellent patient experience, high quality outcomes, and improved productivity for the team. SPECIFIC RESPONSIBILITIES: * Demonstrates competence in managing various pharmacy workflows and systems including dispensing, pharmacy information systems, and inventory management. * Maintains a system for medication storage and security * Manages medication recalls and backorders * Connects patients to medication assistance resources which includes management of patient assistance program applications through pharmaceutical manufacturers * Collaborates with the prior authorizations team * Assists pharmacists and other clinicians with medication histories as requested * Performs medication refills using a standardized protocol * Support learners in the pharmacy department This role description is a general description of the essential job functions. It is not intended to describe all the duties the Pharmacy Technician may perform. KEY COMPETENCIES: * Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. * Decision Making Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. * HealthCare Knowledge Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. * Interpersonal Skills Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. * Organizational Values Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. * Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change. SPECIFIED SKILLS * COMPUTER: * Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required. * FOREIGN LANGUAGE: * Spanish speaking skills preferred. PHYSICAL DEMANDS * Physical Demands: Light - Moderate energy level: Lift and carry 25 - 35 lbs, Push/Pull 50 - 100 lbs (empty bed, stretcher, etc.) * Physical Activity: Frequent (34 - 66% of Workday) EDUCATION AND EXPERIENCE Pharmacy Technician II * MINIMUM QUALIFICATIONS: * Meets all minimum qualifications for Pharmacy technician I * Certified Pharmacy Technician (CPhT) license * One year of pharmacy or clinical experience * PREFERRED QUALIFICATIONS: * Graduation from a pharmacy technician training program Pharmacy Technician III * MINIMUM QUALIFICATIONS: * Meets all minimum qualifications for Pharmacy Technician II * Two years of pharmacy or clinical experience * Advanced skillset in one of the following: * Clinical care: * Examples include: refill protocol, medication access, medication reconciliation * Retail operations: * Examples include: inventory management, 340B analysis, workforce management * PREFERRED QUALIFICATIONS: * Graduation from a pharmacy technician training program REQUIRED LICENSES: * Certified Pharmacy Technician (CPhT) license required within 12 months of hire (does not apply to students currently enrolled in an accredited pharmacy school). SCHEDULE: * Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader. POSITION COMPENSATION: * Pharmacy Tech II: $21.35/hour * Pharmacy Tech III: $23.32/hour At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.

The Care Manager works collaboratively as an active member of the Population Health Care Management Administration and part of an interprofessional primary care team. The role to provide comprehensive, person-centered care management services for patients that include: * Patient education * Medication management and adherence support * Risk stratification * Population management * Coordination of care transitions * Care Navigation and referrals In addition, the behavioral health care manager is a core member of a collaborative care team, including the patient's Primary Care provider and Psychiatric Consultant. The behavioral health care manager is responsible for supporting an coordinating the mental and physical health care of patients on an assigned patient caseload with the patient's medical provider, psychiatric consultant, and, when appropriate, other members of the care team. Care Managers will support patients with outreach and scheduled care management. This role will systematically and continuously collect and assess data related to patient health status to develop, execute, and evaluate the plan of care. Required care management activities also include care coordination, health promotion, family support, and referrals to necessary resources and supports. These functions may be performed in community-based settings, home visits, and in MAHEC clinics and remotely. The Care Manager will collaborate with Complex Care Managers and Tailored Care Managers, Extenders (Peer Support Specialists, Community Health Workers), Care Navigators, MAHEC clinical teams, community partners, and other regional and state stakeholders. SPECIFIC RESPONSIBILITIES: * Develops outreach and engagement strategies for qualified patients. * Conduct assessments, screenings and obtain necessary consents to engage in care management * Develop person-centered care plans with the patient, Primary Care Providers and behavioral health care team members and with guidance from supervisor and other clinical experts * Collaborate with MAHEC's clinical departments (Family Medicine, Internal Medicine, Pharmacy, OBGYN, and Psychiatry) and community resource organizations to ensure seamless care coordination/management for the population being served. * Provide patient self-management education and bridge resources/services that are supportive of social and medical needs. * Support transition planning when patients are admitted/discharged from hospitals or other institutional settings. * Closely coordinate care with the patient's medical provider and, when appropriate, other care team providers. * Builds and maintains a full patient caseload by actively identifying patients who qualify for program benefits and initiate's outreach. * Systematically track treatment response and monitor patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications. * Complete referrals for unmet social determinant of health needs * Complete medication reviews in partnership with PCP, care team nurses or pharmacists * Support medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment. * Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate. * Provide or facilitate in-clinic or outside referrals * Participate in regularly scheduled (usually weekly) caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient's medical provider. * Track patient follow up and clinical outcomes using a registry/care management platform. * Document patient progress and treatment recommendations to share with medical providers, psychiatric consultant, and other treating providers. * Facilitate treatment plan changes for patients who are not improving as expected in consultation with the medical provider and the psychiatric consultant and who may need more intensive or more specialized mental health care. * Develop and complete relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged from the caseload. * Work with MAHEC's Quality Improvement team to improve care management delivery and patient outcomes. * Ensure required care management data and metrics are documented, tracked, and reported successfully to meet quality standards and guarantee closure of care gaps. * Coordinate Care Team meetings Create a Care Management Crisis Plan and coordinate diversion efforts for patients This role description is a general description of the essential job functions. It is not intended to describe all the duties the Care Manager, Behavioral Health (COCM) may perform. KEY COMPETENCIES: * Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. * Decision Making Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. * HealthCare Knowledge Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. * Interpersonal Skills Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. * Organizational Values Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. * Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change. SPECIFIED SKILLS * COMPUTER * Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required. * FOREIGN LANGUAGE * Spanish speaking skills preferred. PHYSICAL DEMANDS * Not Applicable. SUPERVISORY RESPONSIBILITIES: N/A EDUCATION AND EXPERIENCE MINIMUM QUALIFICATIONS: * Masters or bachelor's degree in social work * Two (2) years of experience providing care management, case management, or care coordination services * Meet North Carolina's definition of a Qualified Professional per 10A-NCAC 27G .0104 PREFERRED QUALIFICATIONS: * Licensed Clinical Social Worker * Four (4) years of experience providing care management, case management, or care coordination services REQUIRED LICENSES: * Valid North Carolina driver's license SCHEDULE: Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader.

The School Based Behavioral Health Therapist will provide School Based Outpatient Treatment, Therapeutic Classrooms, Prevention Programs. The Therapist role is multi-faceted and includes meeting of clinical benchmarks for quality care and productivity, ensuring proper care is being provided in accordance with program contracts/regulations, fiscal responsibility and/or assigned program(s). This position will report to the Manager, School Based Behavioral Health. Principal Duties: * Provide individual, family, and group therapy to clients using clinical models and modalities approved by the agency and the service definition for children and adults who are being referred to mental health and substance abuse services. * Conduct Comprehensive Clinical Assessments, trauma-screenings, threat assessments and comprehensive crisis plans. * Incorporate internal and external collateral information (i.e. CCAs, Psychological Testing, Medical Evaluations, etc.) into case conceptualization and treatment planning. * Participate in program and activity planning related to therapeutic activities and treatment. * Participate in treatment planning and implementation including conducting/participating in clinical service teams, linking and referring clients/families to services, and other programming as described in the service definition or by SBBH Manager. * Provide support and training to clients and staff related to behavioral strategies and interventions through the use of evidenced-based models. * Participate in 24/7 on-call crisis response. Some positions may require a primary focus on crisis assessment in the school setting. * Complete documentation required including progress notes, treatment plans, service authorization requests, and clinical intakes at co-location offices when applicable within the time frame specified. * Submit clinical assessments, clinical addendums, internal transfer documentation, clinical conference notes, and client discharge paperwork within designated time frames set by SBBH Manager. * Required participation in clinical staff meetings, monthly administrative meetings and supervision with SBBH Manager. KNOWLEDGE AND SKILLS REQUIRED: * Planning and time management and strong organizational skills * A valid driver's license along with access to a vehicle. * Management of work processes along with strong computer skills for documentation purposes. * Ability to be flexible especially with scheduling and to perform and prioritize multiple functions and tasks. * Able to communicate effectively in English, both verbally and in writing required. * Proficiency in Microsoft Office applications * Effective oral and written communication and interpersonal skills * Effective time management skills and ability to work under pressure * Exceptional organization skills and attention to detail EDUCATION AND EXPERIENCE REQUIRED: Master's degree in Mental Health, Counseling, Social Work or related field with a minimum of one year experience. REQUIRED LICENSES LCSW (Licensed Clinical Social Worker), LMHC (Licensed Clinical Mental Health Counselor) Or Doctoral Level Psychologist (PhD, PsyD) Some Positions Require an LCAS * Full Licensure Required* FOREIGN LANGUAGE SKILLS: Spanish preferred. SCHEDULE: This is a Full-time year round position. Typical business hours are Monday - Friday, 7:30 am to 4:30 pm (or flexible to best meet the needs of the clients and/or the department); weekend, holiday, or evening coverage is may be required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities. SALARY: Starting salary for this position is $60,000, and offers are based on experience, educational requirements and internal team equity. Throughout the COVID-19 pandemic, MAHEC has worked tirelessly to promote evidence-based practices across our entire organization. With this in mind, all MAHEC employees and learners will be required to receive the COVID-19 vaccine or have an approved exemption (for employees only). MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. Black, Indigenous, People of Color and Spanish/English bilingual persons are strongly encouraged to apply. MAHEC is a certified Living Wage employer through Just Economics of Western North Carolina. We offer excellent benefits and are committed to creating a diverse, inclusive, and equitable workplace.

The Faculty Practice Physician Faculty- will provide excellent, evidence-based, efficient patient care services, as well as resident and student teaching, mentoring, effective supervision. This role is within the department of Family Medicine to help meet the clinical needs of the department. * Directly care for ambulatory patients in any of the FM Practice sites (Biltmore, Enka-Candler, New bridge, Cane Creek) * Teach and mentor learners in evidenced-based care * Participate in and foster scholarship in the ambulatory setting * Provide services in the inpatient setting at Mission Hospital SPECIFIC RESPONSIBILITIES: * Clinical * Provide direct clinical care to Family Medicine patients for six-seven ½ days weekly, to include all patients in the ambulatory setting. * Provide direct clinical care and oversight of resident teams in the inpatient setting at Mission hospital - 5-10 weeks per year. * Comply in a timely manner with all institutional policies for professional work, including credentialing, documentation, and billing. * Work effectively with other members of the extended inter-professional team. * Additional clinical duties as necessary for emergent situations or as arranged otherwise with the employee. * Teaching * Serve as a faculty advisor and mentor for residents. * Promote and participate in education programs of the department (continuing education, resident, student), to include didactics in areas of interest in Internal Medicine * Supervise and teach learners in both the ambulatory and inpatient environment. * Research * Demonstrate commitment to community-based health sciences and research. * Pursue scholarly activity. This role description is a general description of the essential job functions. It is not intended to describe all the duties the Family Practice Physician Faculty may perform. KEY COMPETENCIES: * Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. * Decision Making Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. * HealthCare Knowledge Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. * Interpersonal Skills Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. * Organizational Values Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. * Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change. SPECIFIED SKILLS * COMPUTER * Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required. * Experience using Electronic Medical Records. * FOREIGN LANGUAGE * Spanish speaking skills preferred. PHYSICAL DEMANDS * Light - Moderate energy level: Lift and carry 25 - 35 lbs, Push/Pull 50 - 100 lbs (empty bed, stretcher, etc.). * Occasional (0 - 33% of Workday). SUPERVISORY RESPONSIBILITIES: * Not applicable. EDUCATION and/or EXPERIENCE: * MINIMUM QUALIFICATIONS: * Completion of a Family Medicine Residency Program. * PREFERRED QUALIFICATIONS: * Teaching experience preferred. REQUIRED LICENSES: * Licensure to practice medicine in North Carolina. * Certification by the American Board of Family Physicians * Appointment in good standing to the medical staff of Mission Health System. SCHEDULE: Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader. At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.

Patient Access Scheduling Coordinator II will serve patients by supporting timely, efficient, and successful scheduling for all MAHEC clinics, all while providing excellent patient experience. They will assist the patient in preparing for their appointment at MAHEC through creating and managing patient accounts, verification of insurance and demographics and ensure the proper paperwork has been completed and assess if new paperwork is needed. This position works directly with the patients. Reviewing patient electronic health records to determine the status of referrals, obtain appropriate documentation on appointments, and maintain open lines of communication between referrals team, ordering providers, and offices to which referrals are sent. SPECIFIC RESPONSIBILITIES: * Schedule patient appointments across all MAHEC clinics * Schedule patient appointments for MAHEC specialty groups * Obtain and review patient's legal documentation related to decision-making for Risk review * Reschedule cancelled patients * Schedule Referrals appointments for tests, procedures, and consultations from offices outside of MAHEC and from internal referrals * Maintain accurate records of contact attempts, correspondence, and referral processing and follow up activities in the EHR, and other established tracking systems. * Familiar with medical terminology * Send registration forms electronically to patient * Collect all necessary patient demographic information * Collect and verify all insurance information, screen all patients for sliding scale * Determine if medical interpreter will be required for patient visit * Prepare and deliver appropriate pre-visit patient paperwork, including Request of Information (ROI) form * Answer phones, checks voicemails, monitors phone volume * Monitors appropriate electronic health record inbox and provides follow-up * Participates in orientation of new staff * Participate in process improvement of new and existing workflows * Float within Pre-Visit Planning functions as needed This role description is a general description of the essential job functions. It is not intended to describe all the duties the Patient Access Scheduling Coordinator may perform. KEY COMPETENCIES: * Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. * Decision Making Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. * HealthCare Knowledge Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. * Interpersonal Skills Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. * Organizational Values Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. * Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change. SPECIFIED SKILLS * COMPUTER * Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required. * Advanced skills in a Medical Office Management software program, preferably Allscripts. * FOREIGN LANGUAGE * Spanish-speaking skills preferred. PHYSICAL DEMANDS * Sedentary - Very light energy level: Lift 10 lbs box overhead, Lift and Carry 15 lbs, Push/Pull 20 lbs cart. SUPERVISORY RESPONSIBILITIES: * Not Applicable. EDUCATION AND EXPERIENCE * MINIMUM QUALIFICATIONS: * High School Diploma or equivalent, at least (2) years of relevant experience in a medical office or hospital setting, or a comparable equivalent of combined education and experience required. Strongly prefer individual with working knowledge of medical terminology, referral or scheduling experience, and/or experience working with major health insurance carriers. Fluency in Spanish also a plus. Prior call center experience helpful, but not required. * * PREFERRED QUALIFICATIONS: * Previous experience in a medical office/clinical environment preferred. REQUIRED LICENSES: * Not Applicable. SCHEDULE: Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 7:30 am to 6:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader. POSITION COMPENSATION: $22.31/hour, full time + full benefits At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.

MAHEC is now hiring School Based Therapists in schools across Buncombe County! This is a full-time position with the month of July scheduled off, eligible for MAHEC's Total Rewards package including great Healthcare coverage, pet insurance, an annual professional development reimbursement allowance, up to 30 paid days off starting your first year with us, and more! MAHEC treats School Based patients at the elementary, middle, and high school levels, and currently have a high need for elementary aged students. School Based Therapists will be placed in one or more locations within the assigned School District and/or within a reasonable commuting distance within the County to which they are assigned. POSITION OVERVIEW: The School Based Behavioral Health Therapist will provide outpatient mental health treatment in an assigned school setting. The Therapist role is multi-faceted and includes meeting clinical benchmarks for quality care and productivity, ensuring proper care is being provided in accordance with program contracts/regulations, fiscal responsibility and/or assigned program(s). This position will report to a Team Supervisor of the School Based Behavioral Health Program. SPECIFIC RESPONSIBILITIES: * Provide individual, family, and group therapy to clients using clinical models and modalities approved by the agency and the service definition for children and adults who are being referred to mental health and substance abuse services. * Conduct Comprehensive Clinical Assessments, trauma-screenings, threat assessments and comprehensive crisis plans. * Incorporate internal and external collateral information (i.e. CCAs, Psychological Testing, Medical Evaluations, etc.) into case conceptualization and treatment planning. * Participate in program and activity planning related to therapeutic activities and treatment. * Participate in treatment planning and implementation including conducting/participating in clinical service teams, linking and referring clients/families to services, and other programming as described in the service definition or by SBBH Manager. * Provide support and training to clients and staff related to behavioral strategies and interventions through the use of evidenced-based models. * Participate in 24/7 on-call crisis support. Some positions may require a primary focus on crisis assessment in the school setting. * Complete documentation required including progress notes, treatment plans, service authorization requests, and clinical intakes at co-location offices when applicable within the time frame specified. * Submit clinical assessments, clinical addendums, internal transfer documentation, clinical conference notes, and client discharge paperwork within designated time frames set by SBBH Manager. * Required participation in clinical staffing, monthly administrative meetings and supervision with team supervisor and/or SBBH Manager. KEY COMPETENCIES: Communication Skills * Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. Decision Making * Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. HealthCare Knowledge * Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. Interpersonal Skills * Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. Organizational Values * Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. Problem Solving * Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change. SPECIFIED SKILLS COMPUTER * Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required. EDUCATION AND EXPERIENCE MINIMUM QUALIFICATIONS: * Master's degree in Mental Health, Counseling, or Social Work. Must have qualifying licensure. REQUIRED LICENSES: * LCSW (Licensed Clinical Social Worker), LMHC (Licensed Clinical Mental Health Counselor) OR * Doctoral Level Psychologist (PhD, PsyD). Provisional license allowed. * Some Positions may Require LCAS PREFERRED QUALIFICATIONS * Bilingual Spanish/English language skills preferred. Eligible for compensation add on after successful completion of language-proficiency assessment once hired. SCHEDULE: * This role is scheduled 11-months annually, off during July. Regular attendance on-site at assigned schools is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek. COMPENSATION: $63,800 - $84,500+ * Salary will be prorated to reflect 11-month schedule (92.3% FTE) * Salary add on credit determined at time of offer. Eligible factors include: experiential credit, dual licensure LCAS, MPH, and/or a PhD in psychology/psychiatry * MAHEC offers an annual continuing education allowance for Therapists that includes paid time off specifically to pursue your professional development, as well as covers the cost and provides supervision services for Associate Licensed Therapists. * Eligible for full Total Rewards including great healthcare coverage, up to 30 paid days off your first year with us, pet insurance, and more! At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities

MAHEC is now accepting Community Pharmacy Manager candidates to lead and support business operations at MAHEC's Community Pharmacy at MAHEC's Westridge Center at Enka/Candler, NC. This is a full-time opportunity offering a competitive salary, robust Total Rewards package, and a mission driven team motivated to increase accessibility to Pharmacy services for our WNC Community patients! JOB SUMMARY: As a pharmacy manager at the Community Pharmacy at MAHEC, you are a member of the healthcare team and are integral in providing quality affordable healthcare to the patients of MAHEC. The Pharmacy Manager is directly responsible for providing day to day leadership and direction to support the pharmacy team's ability to best serve the patient and MAHEC's mission to provide affordable access to quality healthcare in Western North Carolina. The pharmacy manager will serve as the operations manager, Pharmacist in Charge (PIC) of record, and as a member of the clinical staff pharmacist team. SPECIFIC RESPONSIBILITIES: * Oversee the daily operations of the Community Pharmacy at MAHEC; supervising all pharmacy staff, including staff work schedules and resource allocation, maintaining compliance with statutes, laws, regulations, standards, and policies governing the practice of Pharmacy, and oversees the pharmacy inventory to maintain proper levels. * Provide age specific pharmaceutical care services. * Nutritional support. * Drug therapy monitoring including allergies, drug/drug interactions, drug/food interactions, and, ADR reporting (including database maintenance and intervention documentation). * Drug and dosage form selection and suggestion. * Drug dosage and pharmacokinetic calculations. * Provision of drug information. * Provide education and training for Pharmacy staff and students, Nursing staff and students, Medical staff and students, and patients and families. * Assists the Administrative Director and Chair of Department of Pharmacy in maintaining the department and facility for State and Federal regulatory compliance. * Assists the Administrative Director in preparing budgets and strives to maintain operation within budget. * Maintains strong working relationships with Pharmacy staff to maintain high morale and promotion of the organization. * Drug and Vendor Contracting * Negotiates contracts as needed either independently or with the Administrative Director of the Pharmacy Department * Works with the Materials Management Contracts, Office of General Counsel, Finance, and outside agencies to ensure that contracts are appropriate * Oversees pharmaceutical drug manufacture rebate assessment and processing * Supply chain, auditing, charges, revenue, and accounting * Directly oversees the outpatient and ambulatory care inventory, charges, and revenue. * Ensures the integrity, efficiency and effectiveness of the revenue cycle * Directs activities of pharmacy personnel involved in purchasing, receiving, and billing * Ensures full compliance with state, federal and TJC regulatory requirements * Oversees inventory management policies and procedures * Oversees the general management of the inventory, including but not limited to: * procurement of product from health center approved vendors; * accurate receipt of product into the pharmacy computer systems and appropriate assignment to cost centers; * provider oversight of compliance to accepted standards of receipt and accounting for products; * management of the receipt ensures that the correct pricing is in the system; and * provide monitoring and tracking of appropriate drug cost rates and subsequent charges * Performs trend analysis and other pharmacoeconomic reviews * Conducts annual and periodic inventories * Acts as liaison with other departments, other institutions, and organizations regarding financial and pharmacoeconomic issues. * Pharmacy Managers "accept responsibility for the operation of a pharmacy in conformance with all statutes and rules pertinent to the practice of pharmacy and distribution of drugs . . . ." 21 NCAC 46.1317(27). Accordingly, pharmacy managers must take reasonable steps to ensure that pharmacy technician applicants are qualified for registration. That includes taking reasonable steps to ensure that applicants make truthful and complete disclosures on their registration applications, and that applicants do not have disqualifying criminal histories. This role description is a general description of the essential job functions. It is not intended to describe all the duties the Community Pharmacy Manager may perform. KEY COMPETENCIES: * Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. * Decision Making Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. * HealthCare Knowledge Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. * Interpersonal Skills Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. * Organizational Values Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. * Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change. SPECIFIED SKILLS * COMPUTER * Basic computer skills and knowledge of pharmacy systems. * FOREIGN LANGUAGE * Spanish language skills preferred. PHYSICAL DEMANDS * Light - Moderate energy level: Lift and carry 25 - 35 lbs, Push/Pull 50 - 100 lbs (empty bed, stretcher, etc.) SUPERVISORY RESPONSIBILITIES: * Supervises Pharmacy Technicians and may supervise staff pharmacists, depending on business need. EDUCATION AND EXPERIENCE * MINIMUM QUALIFICATIONS: * Must be a graduate of a College of Pharmacy accredited by the American Council on Pharmaceutical Education (ACPE). * Pharmacy Residency (ASHP) or advanced training is required (for example: PharmD, MBA, or MS degree). * Three years of experience managing a retail pharmacy with progressive staff growth. REQUIRED LICENSES: * Licensed to practice Pharmacy in the state of North Carolina. SCHEDULE: * Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader. At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.

The Tailored Care Management Extender provides comprehensive, person-centered services to patients with complex behavioral/ mental health conditions, substance use disorders, and/or intellectual and developmental disabilities (I/DD). Required care management extender activities include outreach, health promotion, family support, and referrals to necessary resources and supports. The Tailored Care Management Extender will collaborate with Care Managers, MAHEC clinical teams, and community partners. They will report to an assigned Tailored Care Manager Supervisor. SPECIFIC RESPONSIBILITIES: * Perform general outreach, engagement, and follow-up with members * Assist TCM Care Manager with intake assessments and screenings * Coordinate services/appointments (e.g., appointment/wellness reminders, arranging transportation) * Engage in health promotion activities (as defined in the Tailored Care Management Provider Manual) and knowledge sharing * Share information with the care manager and other members of the care team on the member's circumstances, including gathering information about the member's progress toward their goals * Provide and track referrals and provide information and assistance in obtaining and maintaining community-based resources and social support services * Participate in case conferences * Support the care manager in assessing and addressing unmet health-related resource needs This role description is a general description of the essential job functions. It is not intended to describe all the duties the Tailored Care Manager may perform. KEY COMPETENCIES: * Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. * Decision Making Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. * HealthCare Knowledge Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. * Interpersonal Skills Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. * Organizational Values Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. * Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change. SPECIFIED SKILLS * COMPUTER * Must be competent with virtual (email, Webex, Zoom, Microsoft TEAMS etc.) communication, Electronic Health Record (EHR) systems and Care Management/Coordination systems. * FOREIGN LANGUAGE * Fluency in Spanish preferred PHYSICAL DEMANDS * Not Applicable. SUPERVISORY RESPONSIBILITIES: * Not Applicable EDUCATION AND EXPERIENCE * MINIMUM QUALIFICATIONS: * Certified Peer Support Specialist or Community Health Worker * PREFERRED QUALIFICATIONS: * Experience working in healthcare REQUIRED LICENSES: * Valid driver's license SCHEDULE: This position is hybrid remote with some travel in community and routinely scheduled attendance on-site. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader. POSITION COMPENSATION: $22.31/hour, full time + full benefits available At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.

WNC HEART Student Internship - Summer 2026 TO BE CONSIDERED, APPLICANTS MUST UPLOAD THE FOLLOWING DOCUMENTS AT THE "UPLOAD RESUME" PROMPT IN THE ONLINE APPLICATION: * Resume * 500-word personal statement outlining interest in the health professions, future professional goals, interest in rural health and qualifications for the internship * Transcripts (unofficial are acceptable) * ALL documents must be uploaded in this portion of the application, even though it only specifically requests your resume. Once you have moved passed the attachment screen, you cannot go back and upload any additional documents. Dates: June 15th - July 24th (6 weeks) Total Paid Hours: 20 hours a week for up to 120 hours maximum, including approximately 45 hours of shadowing, 45 hours of project work, 30 hours consisting of orientation, didactics, SIM Center experience, team building/peer learning, and final presentations. Number of positions: 4 PRIMARY ACCOUNTABILITY: The goal of this program is to create meaningful opportunities for students interested in a health professions career with a specific interest in pursuing a career in rural medicine. Students are placed in a rural WNC primary care practice and participate in clinical shadowing, didactics, and a project at MAHEC. Students must be willing to drive up to one hour to their clinical shadowing site each week. * Candidates must be from a rural North Carolina county. Preference is given to students from rural Western North Carolina. SPECIFIC RESPONSIBILITIES: Students will explore the world of healthcare through a range of clinical and non-clinical shadowing based on individual interests, participating in and presenting on a clinical/community project, and attending regular weekly didactics. The project work will be determined and overseen by a project leader at MAHEC. Students will gain a greater understanding of issues in rural medicine and the complex social factors rural areas face. KNOWLEDGE, SKILLS, AND ABILITIES: * Superior organizational skills and attention to detail. * Must have excellent problem solving, judgment, and decision-making skills with ability to work under minimal supervision. * Must demonstrate ability to work with diverse work styles. * Must possess an exemplary customer service attitude in all interactions within the organization and with clients, and practices. * Must demonstrate discretion when dealing with sensitive medical information as is appropriate to position. EDUCATION: Candidates must have a sincere interest in pursuing a healthcare career in a rural community and be from a rural North Carolina county. Candidates must be a rising sophomore, junior, senior, or post baccalaureate student. Students must maintain a 3.0 GPA APPLICATION PROCESS: * At the start of the online application for the position, it is best to select "Apply Manually" or if applicable, "Use My Last Application." This will allow you to either add new documents or update existing ones if you have a previous MAHEC application on file. * At the "Upload Resume" prompt, candidates must upload each of the three items below. The online application does NOT allow you to upload additional documents once you have moved past the attachment (resume) screen. * Resume * 500-word personal statement outlining interest in the health professions, rural interest, future professional goals, and qualifications for the internship * Transcripts (unofficial are acceptable) * Please note you ARE able to upload each file separately at the "Upload Resume" prompt. Or you can choose to save the resume, personal statement, and transcripts as one file and upload. If you do not upload all three required documents when applying, please email them to ******************* Applications close 2/8/2026 at 11:59 pm COMMUNICATION SKILLS: * Excellent verbal, written, and interpersonal communication skills required for work with department staff and clinical site. * Experience with writing, research papers, and reports preferred. * Must have intermediate skills using Microsoft Word, Excel, and Power Point. SCHEDULE: Regular attendance on-site for didactics and at your clinical shadowing location is an essential function of this position. Work hours will need to be flexible in order to respond to special work assignments, or evening and weekend activities, as requested. At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.