Mountain bike guide job description

• Skilled in providing outstanding customer service.
• First Aid & CPR certification required.
• Preferred to have completion of guide training course, Level 1 or Level 2
• Competent riding ability on all trails you guide.
• Know how to take smart risks putting safety first.
• Prior riding experience on technical mountain bike terrain.
• Experience in leading others on challenging bike terrain.
• Able to demonstrate solid teaching skills,
• Adhere to company procedures for maintaining a safe worksite.
• Create a safe, fun and educational atmosphere.
• Facilitate amazing field experiences with our guests.
• Communicate clearly using 2 way radios.

Core Competencies:

• Decision Making: Use sound judgment to make good decisions.
• Friendly Service: Treat people courteously and respond in a helpful manner.
• Perceptive: Identify problems that impact job performance & initiate solutions.

Physical Demands:

• This is a physically demanding position.
• Must be physically fit and able to lift up to 60 lbs.
• Must be able to stand, bend, climb, lift, reach, push and pull repetitively.
• Must be mentally attentive and focused at all times.
• Must be able to adapt to climate and work in extreme weather conditions.

Shift Requirements:

• Hours may be long, including early morning through early evening.
• Frequent weekend and holiday shifts.

Age Requirements:

• Applicants must be at least age 18.

Other Requirements:

• Cori background check required prior to being hired.
• You must supply your own equipment; bike, helmet, goggles, pads, shoes.

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Posted Date

03-14-2022


23836

Job Function

Outdoor Education

REI City

Fremont

REI State

California

REI Location

Fremont (Exp)

Remote Eligible

No

Please visit the Covid-19 Hiring Updates before applying

What's cool about this job

Do you want to play outside for a living? Are you thinking to yourself, what could be better? Great news! REI is currently hiring Instructors/Guides for our Outdoor Programs! REI Outdoor Programs is a place where people can come and enjoy a day in the great outdoors and learn the skills needed to embark on a new adventure. In this role, you will provide the gear and instruction to REI members and customers for activities which include: Rock Climbing, Kayaking, Stand-Up Paddle boarding, Mountain Biking, Hiking, Backpacking, Camping, Natural History, Outdoor Photography, Navigation Outings for both Map & Compass and GPS, and more. Combine your passion with your work. Responsibilities for this position include:

* Successfully lead REI Outdoor Programs outings and classes

* Teach in-store educational classes and in-the-field programs for REI customers to include delivery of class content, customer service during the outing, and the safety of all the participants

* Maintain equipment and coordinate outing logistics

* Coach large groups of people and lead instructional events and give effective feedback to participants

* Knowledge in the course content, demonstrating the designated activity or sport with safety and skill

* Partner with program management teams, market coordinator teams, local business partners as well as local outdoor organizations

* This position reports to the REI Outdoor Programs and Outreach Market Manager

Bring your passion and expertise

Do you thrive in the outdoors and want to help others do the same? REI Outdoor Programs provides entry-level to intermediate-level guided outings and outdoor education programs. Here are the skills and experience levels we look for in our Outdoor Instructors:

* Minimum of 3 years' experience in outdoor program leadership with experience teaching and/or guiding outdoor programs.

* Required Certification in Wilderness First Aid and CPR

* Experience as a Wilderness First Responder (preferred)

* Applicable certification or equivalent experience in technical outdoor education preferred

* Demonstrated outdoor leadership skills to include excellent teaching and presentation abilities, and planning and organizational skills

* Proven analytical and problem-solving skills

* Commitment to extraordinary customer service with the ability to effectively resolve difficult customer issues

* Regional knowledge of local outdoor venues and resources is highly desirable

* Knowledge of legal and risk management issues related to outdoor programs

* Valid driver's license with no negative incidents and ability to acquire commercial driver's license which includes medical screen and to pass a drug screen

* Computer skills using MS PowerPoint, Word, Outlook, and the Internet

*At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception - 23 years in a row! Sure, we work hard, but it's balanced with time off to play-a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.*

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*With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.*

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*REI is an Equal Opportunity Employer*

Posting Range

$19.69 - $30.42 per hour