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Moving consultant skills for your resume and career

Updated January 8, 2025

1 min read

Below we've compiled a list of the most critical moving consultant skills. We ranked the top skills for moving consultants based on the percentage of resumes they appeared on. For example, 35.3% of moving consultant resumes contained household goods as a skill. Continue reading to find out what skills a moving consultant needs to be successful in the workplace.

11 moving consultant skills for your resume and career

1. Household Goods

Here's how moving consultants use household goods:

Perform household goods moving estimates for clients moving locally, interstate or internationally.
Provided counseling regarding entitlements and procedures for household goods moves for Department of Defense employees.

2. Client Satisfaction

Here's how moving consultants use client satisfaction:

Included all the paperwork and follow- up involved with seeing a move from inception to completion and client satisfaction.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how moving consultants use customer service:

Operate phones and various computer software to facilitate efficient and excellent customer service.
Developed essential corporate selling skills and provided excellent customer service.

4. Client Relationships

Here's how moving consultants use client relationships:

Developed client relationships through phone and email communications, managed complex international travel bookings, and resolved escalations and booking issues.
Developed and identified marketplace opportunities, designed proposals, negotiated and managed contract processes, and built and maintained client relationships.

5. Customer Satisfaction

Here's how moving consultants use customer satisfaction:

Provided estimates for comprehensive moving options according to strict time constraints ensuring customer satisfaction.
Work closely with move coordinators to ensure customer satisfaction and maximize sales opportunities.

6. Relocation Process

Here's how moving consultants use relocation process:

Managed entire relocation process from beginning to end for families and businesses
Interact with customers and operations to ensure a smooth transition between the origin and destination of the relocation process.

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7. Customer Relationships

Customer relationships are the interactions and efforts made by a company to improve its customer service. Customer relationships cover not just all of the essential roles performed by customer support, but also the initiatives made before and after the interaction with a customer.

Here's how moving consultants use customer relationships:

Developed and maintained customer relationships with an emphasis on business to business recruitment National Account Manager for Eschelon Telecom, Inc.
Managed up to 40 client accounts simultaneously by coordinating schedules, developing proposals, and maintaining customer relationships.

8. Customer Inquiries

Here's how moving consultants use customer inquiries:

Responded to customer inquiries and supported regional sales representatives by resolving pricing and logistics issues.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.

9. International Moves

Here's how moving consultants use international moves:

Booked local and international moves for clients.

10. Inbound Calls

Here's how moving consultants use inbound calls:

Serviced 60-75 inbound calls per day for business and consumer clientele to determine appropriate Internet application(s).
Received inbound calls from customers requesting several distinct lengths, widths, and weights, of steel products.

11. Outbound Calls

An outbound call is made by the call center representative to the customers on behalf of the company. Such calls help increase sales and generate revenue for the organization.

Here's how moving consultants use outbound calls:

Key Responsibilities included making outbound calls.
Initiated outbound calls to warm leads concerning long distance relocation, quoting and booking a move.

What skills help Moving Consultants find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of moving consultant skills to add to your resume

The most important skills for a moving consultant resume and required skills for a moving consultant to have include:

Household Goods
Client Satisfaction
Customer Service
Client Relationships

Customer Satisfaction
Relocation Process
Customer Relationships
Customer Inquiries

International Moves
Inbound Calls
Outbound Calls

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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