Neighborhood Health Center of WNY jobs in Buffalo, NY

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As the director of HR you'll implement strategies and play a key role in building a positive and productive work environment for everyone who works at Neighborhood. About the Role: In this role, you'll report to the VP of Human Resources and lead a team of HR specialists. You'll use your skills and experience to identify, encourage and develop the skills and talents of your team. You'll build relationships with staff throughout the organization, and be a critical thinker and problem solver as you coach and develop managers. You'll manage projects in developing, documenting, training and supporting teams in the implementation of new workflows. Responsibilities include: Provides leadership to departmental staff Manages and implements HR strategies Advises management to resolve employee issues Develops and manages the performance evaluation process and leave of absence. You will be primarily based at our Northwest location, 155 Lawn Ave, Buffalo, but will regularly work scheduled time at other sites. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be a Human Resources Manager: Bachelor's degree in Human Resources or related field 3+ years experience in Human Resources management Healthcare experience preferred Thorough knowledge of employment related laws and regulations Kindness; you treat each person with respect and compassion, valuing each person's story Resiliency; you see opportunities to innovate and find solutions when challenges arise Teamwork; you are open to others' unique perspectives, and will collaborate to meet shared goals What We Offer: Compensation: $101,000 - 108,000 annual salary (based on a full time, 40 hour work week) Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other position related components. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! Operators at Neighborhood have an important role in achieving an excellent patient experience. We're looking for an operator who is kind and professional, listens to patients and seeks solutions. About the Role: As an operator, you are often the first impression a person has of Neighborhood. You'll greet callers, use your thinking skills as you listen, and when appropriate direct calls to the proper department/staff. Responsibilities include: Answer telephone in a polite and professional manner, maintaining a response rate in accordance with organizational standards Properly direct calls that need immediate attention to the appropriate department/staff Schedule appointment for all departments and locations in accordance with organizational guidelines Verify patient information; correct and update patient information in the computer system and obtain preferred usual provider on all patients Utilize the EMR to send clinical messages to the appropriate departments Assure all messages contain complete and accurate data Document cancelled appointments in the computer Confirm appointments as directed Cross train in all functions of the Patient Service Representative and work in the position as directed Assure the provider schedules are full and utilize various reports to complete this task. These reports include the recall report, outreach reports and no show lists Review reports to add patients appropriately into the recall list Other duties as assigned You will be primarily based at our Blasdell location, 4233 Lake Ave., Blasdell, NY 14219. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be an Operator: At least one-year call center/telephone customer service experience is required Allscripts PM knowledge preferred but not required Able to read, write and speak the English language. A second language of Spanish is preferred Polite and professional phone rapport Good communication skills Commitment to superior customer service Ability to work efficiently, completing a variety of tasks, maintaining accuracy while working at a fast pace Must be available to work Monday-Friday between 7:45 a.m. and 6:00 p.m. What We Offer: Compensation: $19.75 an hour based on a full time, 40 hour workweek Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off and holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As a patient service representative, you'll be the first person patients see when they arrive at Neighborhood, and you'll help set the tone for a positive patient visit. About the Role: As a patient service representative, kindness and fairness are key as you use your customer service skills in patient interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include: Welcomes patients Verifies patient information and makes corrects in the computer system Confirms appointment times, locations, and providers during check-in Communicates delays to the front desk lead Assists in ensuring appointments are confirmed Assists in open and closing procedures Prints daily appointment schedules and front desk reports Verifies insurance through epaces, heathenet, healthplex Inputs insurance information including active/expired dates Sends appropriate patient messages Assists patients in filling out forms Collects co-payments including sliding scale nominal fee Adheres to cash handling policy You will be primarily based at our Riverway location 1569 Niagara St., and will also travel to other Neighborhood sites as needed. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be a PSR: High school diploma or equivalent Able to read, write and speak the English language. A second language of Spanish is preferred Able to learn new software and computer systems Strong attention to detail and customer service skills Kindness: you treat each person with respect and compassion, valuing each person's story Resiliency: you see opportunities to innovate and find solutions when challenges arise Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals Medical office experience or medical terminology knowledge preferred but not required EHR knowledge preferred but not required Must be available to work any shift Monday-Friday between 7:45 a.m. and 8:00 p.m. What We Offer: Compensation: Starting rate $18.50 per hour. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As a communications specialist, you'll play an important role in the success of the organization by developing effective communications for employees and external audiences. About the Role: You'll report to the director of communications, collaborate with other departments, and use your writing, photography, critical thinking, and design skills to develop audience appropriate communications. Responsibilities include: * Plan social media posts using content calendar, post approved content, monitor comments, and develop responses * Propose story ideas and develop content for approved ideas, including interviewing, writing, photographing, recording and editing * Create graphics, signs, ads, flyers, rack cards, handouts and other collateral in accordance with brand standards * Compile and develop content for employee newsletters and all-staff meeting slide decks * Coordinate tasks for special events including set up, slideshows, photography, and other collateral * Recommend and implement content updates on Neighborhood's website * Ensure public-facing materials comply with brand standards * Serve on inter-departmental committees, bringing a communications lens to discussions You will be primarily based at our Northwest location, 155 Lawn Avenue in Buffalo, and will travel to other Neighborhood sites as needed. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned "finalist" distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills: * Bachelor's degree in communications, journalism, public relations or related field preferred * At least one year of experience in a related position * Photography skills and basic knowledge of video production * Strong writing, interpersonal, and critical thinking skills * Experience with graphic design programs, including InDesign and Photoshop * Attention to detail; timely, accurate and thorough in follow-up and follow-through * Knowledge of social media marketing and analytics * Kindness; you treat each person with respect and compassion, valuing each person's story * Resiliency; you see opportunities to innovate and find solutions when challenges arise * Teamwork; you are open to others' unique perspectives, and will collaborate to meet shared goals * Able to read, write and speak the English language. A second language of Spanish preferred What We Offer: Compensation: starting at $25.29/hour Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, and holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! We're seeking a social worker-Healthy Steps specialist who is kind, enjoys collaborating, and is open to unique perspectives. You'll be part of a team that is resilient and seeks fairness by listening to patients and providing patient-centered care for Neighborhood's youngest patients. About the Role: As a social worker-Healthy Steps specialist, you'll work with a care team that includes a physician or pediatric nurse practitioner, and consult with families with babies and young children regarding developmental and behavioral concerns. Responsibilities include: Conduct team-based well-child visits with parents and their babies and young children with a physician/pediatric nurse practitioner Provide consultations with families with babies and young children regarding developmental and behavioral concerns such as sleep, discipline, or picky eating Collaborate with the Healthy Steps team to implement all core components of the program including universal child development and SDOH screening, making positive parenting and early learning guidance information readily available to all practice staff, and adjusting workflows for optimal efficiency Provide consultation to medical professionals and all practice staff re: early childhood development, infant mental health, and trauma informed practice May conduct home visits and may accompany families to key medical, specialty, and community agency appointments as needed Participate when appropriate in community-wide early childhood health and development initiatives Coordinate Reach Out and Read program on-site activities and integration You will be primarily based at our Mattina location, 300 Niagara St. in Buffalo, and will travel to other Neighborhood sites in Western New York as needed. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be a Social Worker-Healthy Steps Specialist: Master's degree in social work and a strong desire to work with an urban population; must possess a thorough knowledge of health issues affecting the population throughout the lifecycle. Able to read, write and speak the English language. A second language of Spanish preferred. Excellent written and verbal communication skills What We Offer: Compensation: LMSW - $62,000-$66,000; LCSW - $67,000-$72,000 annual salary (based on a full-time, 40 hour work week) Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other position related components. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, loan forgiveness programs, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As a care coordination supervisor you can develop a team, and have an important role in creating a positive experience and improving health outcomes for patients. And, you won't be working weekends. About the Role: As a care coordination supervisor at Neighborhood, you will supervise site level care coordination, overseeing a team of care coordinators. You'll draw on your experience to identify, encourage and develop the skills and talents of your employees so they can better serve patients. Responsibilities include: Supervise care coordination operations and staff Coordinate training and procedural oversight Monitor patient support and issue resolution Monitor metrics for care gap closure, referrals, labs, and procedures Allocate resources to handle volume Roles are available at two of our city sites: Northwest - 155 Lawn Avenue, Buffalo Riverway - 1569 Niagara Street, Buffalo What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills: High school diploma or equivalent 1+ years' experience in community health, care coordination and/or outreach preferred Maintain CPR and licensure(s)/certifications required to perform job duties Excellent oral and written communication skills Read, write, and speak the English language. A second language of Spanish is preferred Kindness: you treat each person with respect and compassion, valuing each person's story Resiliency: you see opportunities to innovate and find solutions when challenges arise Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals What We Offer: Compensation: $29.50/hour - $33.00/hour Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other position related components. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As an IT Technician, you will provide an important service supporting employees with software application and hardware technical issues with an efficient, effective and thorough customer support approach. All this while maintaining a mindset of efficiency and security of the organization from a technical point of view. About the Role: As an IT Technician, kindness and clarity are key as you use your customer service skills in employee interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include: Provide First Level support for helpdesk caller requests including: troubleshooting, escalation up to and including resolution. Multi-task customer calls, e-mails, IT security user provisioning and data center operations. Document calls in incident management software for detailed tracking and reporting. Monitor system wide alerts, downtimes and advisories, document and escalate to the appropriate support team by providing notification, updates and resolution as required. Use remote access tools for troubleshooting and resolution of technical issues. Support inventory tracking of IT assets. Support VOIP telephone systems. Manage software licensing and upgrades. Work with third party IT vendors as needed. Perform equipment repair and replacement of IT components. Assist in the diagnosis and resolution of software problems. In this position you will not be based at one site and will travel to all Neighborhood sites regularly. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive and kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be an IT Technician: High school diploma or equivalent required AND two (2) years of help desk call center, customer service, or application support experience required OR Associate degree or certificate of course completion in a technical related field OR two (2) years of help desk call center, customer service, or application support experience required. CompTIA A+ Certification, Cisco CCNA, HDI Help Desk Technician, Microsoft Certified Professional, or Microsoft Certified Systems Engineer preferred but not required. Knowledge of Athena Electronic Medical Record application (or other EHR), enterprise application software or database support experience preferred. Knowledge of Microsoft Windows and user interfaces required. Kindness: you treat each person with respect and compassion, valuing each person's story Resiliency: you see opportunities to innovate and find solutions when challenges arise Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals Must be available to work any shifts Monday-Friday between 7:45 a.m. and 8:00 p.m. What We Offer: Compensation: Starting rate $22.25 per hour. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! We welcome applications from experienced medical assistants (CNA certification, a Medical Assistant degree or relevant related training), and those who have no prior training or experience. If you don't have experience, you'll join our paid Medical Assistant Training Program which is a career path into the healthcare field! You'll be paid while you learn through a three-week program that includes classroom instruction, coursework, clinical shadowing, and onboarding. After successful completion of the program you'll become a medical assistant tier I, with the opportunity to advance to other tiers within the first year. About the Role: As a medical assistant, you'll welcome patients into the clinical area and prepare them for their visits with providers. You'll use your logic and critical thinking abilities, good judgement, and interpersonal skills as you work with our patient population. Attention to detail is a high priority as you observe and receive patient information. You'll build rapport with providers and other staff, and work together to ensure each patient has positive interactions at Neighborhood. Essential duties include: * Measuring and recording vital signs for patient of all ages * Preparing patients for examinations and procedures * Working collaboratively with clinical providers * Accurately recording information into the computer system * Cleaning and sterilizing instruments, and properly disposing of contaminated supplies * Reviewing treatment procedures, diets, or provider's instructions with patients * Preparing, cleaning, and stocking treatment rooms for patient exams You'll be required to work at all of our sites as as needed. Site locations: Northwest 155 Lawn Ave, Buffalo 14207 Riverway, 1569 Niagara Street, Buffalo 14213 Bridgeview, 1050 Niagara Street, Buffalo 14213 Mattina, 300 Niagara Street, Buffalo 14201 Blasdell, 4233 Lake Ave, Blasdell 14219 Southtowns, 151 Elmview Ave, Hamburg 14075 Mobile Unit Experience or Skills needed to be an MA: * Kindness: You treat each patient and co-worker with respect and compassion, valuing each person's story * Teamwork: You enjoy collaborating, and remain open and honest when receiving direction or feedback * Resilience: Sometimes priorities shift; you are flexible and stay positive * CNA certification, Medical Assistant degree, relevant related training, OR a willingness to learn and grow through our Medical Assistant Training Program What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned "finalist" distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. What We Offer: Hourly rate: starting at $21.00, with opportunity to advance to higher levels in less than one year. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays, and twice yearly bonus potential. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an Equal Opportunity Employer.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! We are seeking a podiatrist who sees opportunities to innovate and collaborate, and is open to unique perspectives. You'll be part of a team that is resilient and seeks fairness by listening and advocating for patients and the community. About the Role: As a podiatrist in our FQHC, you'll lead with kindness as you care for patient populations that include those who've had limited access to healthcare. You'll use your skills and good judgment as you solve problems and drive change. You'll report directly to the VP of Integrated Services and will collaborate with primary care physicians and leadership to implement meaningful patient care. Essential duties include: * Collaborates closely with other healthcare providers, including physicians and nurses to ensure comprehensive and coordinated care to patients. * Contributes to the overall well-being of our community by providing specialized care and addressing health disparities, and promoting healthy lifestyles in the community. * Performs initial assessments and prescribes treatments and medications as necessary. * Performs surgical procedures as determined in treatment plans. * Provides on-call rotation coverage. You will be primarily based at our Northwest location, 155 Lawn Avenue in Buffalo and our Mattina location, 300 Niagara Street in Buffalo What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned "finalist" distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Experience: * Graduate of four-year podiatry school with a completed residency in an appropriate field. * Experience in podiatric surgery strongly preferred * Maintain current NYS podiatry license and be board eligible or certified in podiatry. * Fluent in English. A second language of Spanish is preferred. What We Offer: Compensation: $181,000-$185,000, based on a full time, 40 hour work week Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing medical education stipend for providers, medical malpractice coverage under FTCA, generous paid time off and twice yearly bonus potential. Neighborhood Health Center is an equal opportunity employer. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value teamwork and each person's individual story - consider joining us at Neighborhood! As the revenue cycle director, you'll play a key role in the success of the organization by using your leadership, time management, communication and collaboration skills to direct the billing and credentialing teams. About the Role: As a leader in the finance team, you'll oversee all aspects of the revenue cycle including billing, coding and credentialing. You'll use your leadership and interpersonal skills as you solve problems and drive change. Essential duties include: Oversee all components of revenue cycle Develop, generate, and analyze performance data Oversee credentialing and privileging of licensed staff Contribute as a member of the strategic leadership team You will be primarily based at our Northwest location, 155 Lawn Avenue in Buffalo, and will also travel to other Neighborhood sites on occasion. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for Buffalo Business First's Best Places to Work. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Experience: Bachelor's degree required in finance, healthcare management or other related field FQHC or similar finance and revenue cycle experience is strongly preferred 7-10 years experience in healthcare revenue management 5 years experience in a leadership role Certified Revenue Cycle Executive (CRCE) or similar certifications preferred Excellent written and verbal communications skills Kindness: you treat each person with respect and compassion, valuing each person's story Resiliency: you see opportunities to innovate and find solutions when challenges arise Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals Able to read, write and speak the English language. A second language of Spanish preferred. What We Offer: Compensation: $101,000 - $104,000 (based on a full time work schedule) Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, and generous paid time off. Neighborhood Health Center is an equal opportunity employer. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! We are seeking a pediatrician who is kind, sees opportunities to innovate and collaborate, and is open to unique perspectives. You'll be part of a team that is resilient and seeks fairness by listening and advocating for patients and the community. About the Role: As a pediatrician at Neighborhood, you will work in a collaborative team to provide patient-centered care, including care for people who may otherwise not have access. You and the clinical staff will design and implement individualized care in a setting where each patient is treated with respect and compassion. You will have opportunities to influence decisions regarding care. Essential responsibilities include: Provide high quality primary care to Neighborhood's patients of infant, pediatric, and adolescent population Lead cross-functional patient-centric care teams Provide comprehensive patient care and establish a family partnership whenever possible to ensure the needs of the patients are met on an ongoing basis Ensure high quality primary care is delivered cost-effectively, consistently Provide appropriate specialist referrals and follow-up recommendations when indicated Maintain electronic medical records in compliance with Neighborhood's standards with high efficiency Engage patient, family and cross-functional care teams in sustained health and well-being of the patient Partner with Neighborhood's interdisciplinary teams and resources Maintain familiarity with ongoing research and development in relevant fields Ensure performance improvement initiatives are supported with timely and accurate data and consistent actions Manage a limited, telephone-only coverage shared with other clinicians (weekends: every 68 weeks; weekdays: every 4 -6 weeks) Represent Neighborhood in community outreach activities You will be primarily based at our Mattina location, 300 Niagara St. in Buffalo, and will travel to other Neighborhood sites in Western New York as needed. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be a Pediatrician at Neighborhood: Doctor of Medicine or Osteopathy, licensed in NYS prior to start date Completion of three-year Family Practice Residency, Internal Medicine or Pediatrics Residency Board-eligible from American Board of Family Medicine and Med-Peds boards; board certification required within 2 years after completion of residency training Outstanding “bedside manners”: patient-centric with empathy, excellent active listening and communication skills, engaging and efficient Outstanding clinical capabilities and judgment Focused on collaborative team-based care Responsive and comfortable working in a fast-paced, high accountability environment Proficient in EHR systems Flexible; excellent judgment and ability to prioritize resources where they will be most useful Comfortable receiving and providing appreciative and corrective feedback Engaged in learning and continuous quality improvement Outstanding written and verbal communications skills with a culturally diverse patient and staff population Proficient in working with in-person or telephonic interpreters Passionate about providing high quality primary health care to low-income, undeserved residents and those lacking access to health care What We Offer: Compensation: $185,000-$200,000 annual salary (based on a full-time, 40 hour work week) Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other position related components. Sign on Bonus: This position qualifies for a sign-on bonus to be paid incrementally throughout the successful employee's first year. Tuition Reimbursement Potential: Our FQHC status provides a unique opportunity for tuition reimbursement for Physicians, up to $50,000 for a full time commitment and up to $25,000 for a part time commitment. A two year commitment to serve at a FQHC is required. This tuition reimbursement program requires application and is not guaranteed. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! We're seeking a social worker LCSW/LMSW who is kind, enjoys collaborating, and is open to unique perspectives. You'll be part of a behavioral health team that is resilient and seeks fairness by listening to patients and providing patient-centered care for all patients. About the Role: As a social worker, you'll work with a care team that includes a physician or nurse practitioner, to assess mental and behavioral needs, develop treatment plans, and collaborate with other medical staff to ensure comprehensive care for a unique patient population. Responsibilities include: Oversees and provides direct and team based behavioral health care, may include supervision depending on license. Facilitates care coordination and clinical collaboration. Ensures quality care and risk mitigation You will be primarily based at our Blasdell location, 4233 Lake Ave, Blasdell NY 14219, and will travel to other Neighborhood sites in Western New York as needed. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be a Social Worker: Master's degree in social work and a strong desire to work with an urban population; must possess a thorough knowledge of health issues affecting the population throughout the lifecycle. Able to read, write and speak the English language. A second language of Spanish preferred. Excellent written and verbal communication skills What We Offer: Compensation: LMSW - $62,000-$66,000; LCSW - $67,000-$72,000 annual salary (based on a full-time, 40 hour work week) Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other position related components. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, loan forgiveness programs, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! We are seeking a Director of Finance that is passionate about aligning their purpose and commitment to community healthcare and can lead all aspects of accounting. Our candidate will have an affinity for numbers with the ability to interpret them for others, resulting in a better care experience for our patients. About the Role: As a Director of Finance in an FQHC you'll be a forward thinking strategic leader, using analytical skills and intuition to be the guardian of Neighborhood's assets, keeping an eye on cost and cash flow, while advising on opportunities. You'll report directly to the VP of Finance and will have strong influencing ability in your role. You'll collaborate with the CEO to plan ahead for patient-centered care in a flexible, positive, and results oriented environment. Essential duties include: Lead the Accounting staff as their direct supervisor, including AP/AR Clerk, Payroll Administrator, Staff Accountant. Develop a plan for the finance department to supply internal and external customers with accurate and timely financial data and information Create and execute a plan to improve management of financial statements, inspiration for reporting to Senior management and to report out to the monthly finance committee meetings. Responsible for reporting and analysis of data to internal operations and clinical teams to recommend efficiencies and optimize financial performance to ensure organizations financial stability. Lead the team to developing the operational and capital budgeting process, financial reporting, cost analysis and compliance for department Review all finance policies and procedures to make recommendations for updates and to improve the accountability of the team The Director of Finance will be primarily based at our Northwest location, 155 Lawn Ave, Buffalo NY 14207, and will also occasionally travel to other Neighborhood sites. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Experience to be a Director of Finance: Four (4) year accounting degree, CPA preferred 5+ years of accounting experience FQHC or healthcare experience preferred. Attention to detail, organizational skills, and follow through Flexible with shifting priorities and timelines. Strong project and time management skills. Knowledge of Excel, Sage accounting software, UKG, Liberty Pharmacy Software, Verity Pharmacy software What We Offer: Compensation: $91,000 - $98,000 annual salary Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other position related components. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, paid lunch break, remote work options, generous paid time off and holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! We are seeking a certified nurse midwife who is kind, who sees opportunities to innovate and collaborate, and is open to unique perspectives. You'll be part of a team that is resilient and seeks fairness by listening to patients and providing individualized care. About the Role: As a certified nurse midwife, you'll work in collaboration with other healthcare providers and agencies to provide, and where appropriate, coordinate services to individuals and families. Primary healthcare consists of a range of personal healthcare services including: Promotion and Maintenance of health Prevention of illness and disability Basic care during acute and chronic phases of illness Guidance and counseling of individuals and families Referrals to other health care providers and community resources when appropriate Responsibilities include: Practice within a healthcare system that provides consultation, collaborative management of referral as indicated by the health status of the patient Manage women's healthcare, including pregnancy, labor and delivery, postpartum care, newborn care, family planning and gynecological needs Evaluate test findings, make initial medical diagnosis and initiate appropriate action to facilitate the implementation of the therapeutic plan consistent with the continuing health care needs of the patient in accordance with accepted protocols Work in consultation and/or collaboration with a licensed physician, assess the physical and psychosocial status of patients by means of interview, health history, physical examinations and diagnostic tests Practice in accordance with the standards for the Practice of Nurse-Midwifery as defined by the American college of Nurse-Midwives Participate in on-call coverage for the department including day, evenings, holidays and weekends Provide outreach and speaking to community groups Assist in the development of procedures and policies related to accountabilities Assist in developing and implementing metrics to measure effectiveness of this position You will be primarily based at our Southtowns location, 151 Elmview Ave. Hamburg, and will travel to other Neighborhood locations in Western New York as needed. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be a Certified Nurse Midwife: Must be a Registered Nurse who has graduated from an advanced education program accredited by the American College of Nurse-Midwives Licensure as a Nurse Practitioner in Women's Health preferred but not required Must have passed a national certification examination which meets strict requirements set by the state health agencies Excellent written and verbal communication skills Able to read, write and speak the English language; a second language of Spanish preferred What We Offer: Compensation: $112000 - $118,000 per year base on full time status Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other position related components. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As a pharmacy technician, you'll have an important role in the patient experience at Neighborhood. And, you won't be working weekends! We're closed on Saturdays and Sundays. About the Role: As a pharmacy technician, kindness and fairness are key as you use your customer service skills in patient interactions. Attention to detail is important to you, so you can accurately dispense prescriptions to patients. Responsibilities include: * Retrieves medication from shelves, counts medication, and labels containers under direct supervision of pharmacist on duty * Enters data, including patient demographics, medication information and directions on patient profile in database * Receives written prescriptions from patients and verifies information on prescription is complete * Processes confidential information in a professional manner in accordance with state and federal laws You will be primarily based at our Mattina, 300 Niagara St., Buffalo, NY 14201. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned "finalist" distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills: * Pharmacy Technician Certification Board (PTCB) certification, preferred * CPR certification required and must be maintained * High school diploma or equivalent * Counting accuracy * Proficient with computers and comfortable learning new programs * Exceptional attention to detail, follow-through, judgment, discretion, and oral and written communication skills * Kindness: you treat each person with respect and compassion, valuing each person's story * Resiliency: you see opportunities to innovate and find solutions when challenges arise * Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals Must be available to work any shift Monday-Friday between 7:45 a.m. and 8:00 p.m. What We Offer: Compensation: Starting rate $21-$24 per hour. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off and holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! Operators at Neighborhood have an important role in achieving an excellent patient experience. We're looking for an operator who is kind and professional, listens to patients and seeks solutions. About the Role: As an operator, you are often the first impression a person has of Neighborhood. You'll greet callers, use your thinking skills as you listen, and when appropriate direct calls to the proper department/staff. Responsibilities include: Answer telephone in a polite and professional manner, maintaining a response rate in accordance with organizational standards Properly direct calls that need immediate attention to the appropriate department/staff Schedule appointment for all departments and locations in accordance with organizational guidelines Verify patient information; correct and update patient information in the computer system and obtain preferred usual provider on all patients Utilize the EMR to send clinical messages to the appropriate departments Assure all messages contain complete and accurate data Document cancelled appointments in the computer Confirm appointments as directed Cross train in all functions of the Patient Service Representative and work in the position as directed Assure the provider schedules are full and utilize various reports to complete this task. These reports include the recall report, outreach reports and no show lists Review reports to add patients appropriately into the recall list Other duties as assigned You will be primarily based at our Mattina location, 300 Niagara St., Buffalo, NY 14201. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be an Operator: At least one-year call center/telephone customer service experience is required Allscripts PM knowledge preferred but not required Able to read, write and speak the English language. A second language of Spanish is preferred Polite and professional phone rapport Good communication skills Commitment to superior customer service Ability to work efficiently, completing a variety of tasks, maintaining accuracy while working at a fast pace Must be available to work Monday-Friday between 7:45 a.m. and 6:00 p.m. What We Offer: Compensation: $19.75 an hour based on a full time, 40 hour workweek Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off and holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! We're looking for an LPN Supervisor who is kind, enjoys opportunities to collaborate, and is open to unique perspectives. You'll be part of a team that is resilient and seeks fairness by listening to patients and providing patient-centered care. About the Role: As an LPN Supervisor at Neighborhood, you'll use your training, organizational skills, attention to detail, and influencing skills as you perform nursing tasks and help ensure an excellent patient experience. Responsibilities include: Provides direct leadership to the LPN desk nurses and MA support team including daily oversight, on-boarding of new employees, and department scheduling Maintains a cooperative relationship among health care team by communicating information, responding to requests, building rapport and participating in team problem solving methods Collaborates and successfully carries out, with the other nursing supervisors, recruitment, scheduling, training, development, coaching, performance appraisals, and, when necessary, progressive discipline of nursing staff to allow for a cohesive nursing team Develops, maintains and holds nursing department staff accountable to training protocols for all positions within the nursing department Maintains nursing job results by coaching, counseling and disciplining employees; plan, monitor, and appraise job results Intercedes to support patients in clinical issues and complaints as soon as able; assists in de-escalating, documenting, and supporting resolution Functions as a Licensed Practical Nurse in direct patient care You will be primarily based at our Mattina location, 300 Niagara St. in Buffalo, and will travel to other Neighborhood sites in Western New York as needed. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be an LPN Supervisor: Graduated from an accredited nursing school Five years of nursing experience, minimum Must possess a current NYS LPN license Must have current CPR certification Exceptional attention to detail and follow-through Superb organizational skills Strong influencing skills Self-starter with the ability to work proactively and take initiative Results-oriented; creative and persistent in accomplishing tasks Solutions-driven with a systems orientation Highly responsive, timely, accurate and thorough in follow-up and follow-through Highly flexible, positive and results-oriented attitude Excellent in managing shifting priorities and timelines Outstanding project and time-management skills Knowledge of Microsoft Office Suite, comfortable using document management software Proficiency in Adobe and database management Excellent oral and written communication skills Excellent judgment and discretion What We Offer: Compensation: $32.79 an hour based on a full-time, 40 hour work week Plus, this position offers a sign-on bonus for external hires, paid in installments throughout the employee's successful first year of employment. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off and holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As an IT Technician, you will provide an important service supporting employees with software application and hardware technical issues with an efficient, effective and thorough customer support approach. All this while maintaining a mindset of efficiency and security of the organization from a technical point of view. About the Role: As an IT Technician, kindness and clarity are key as you use your customer service skills in employee interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include: * Provide First Level support for helpdesk caller requests including: troubleshooting, escalation up to and including resolution. * Multi-task customer calls, e-mails, IT security user provisioning and data center operations. * Document calls in incident management software for detailed tracking and reporting. * Monitor system wide alerts, downtimes and advisories, document and escalate to the appropriate support team by providing notification, updates and resolution as required. * Use remote access tools for troubleshooting and resolution of technical issues. * Support inventory tracking of IT assets. * Support VOIP telephone systems. * Manage software licensing and upgrades. * Work with third party IT vendors as needed. * Perform equipment repair and replacement of IT components. * Assist in the diagnosis and resolution of software problems. In this position you will not be based at one site and will travel to all Neighborhood sites regularly. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive and kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned "finalist" distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be an IT Technician: * High school diploma or equivalent required AND two (2) years of help desk call center, customer service, or application support experience required OR * Associate degree or certificate of course completion in a technical related field OR two (2) years of help desk call center, customer service, or application support experience required. * CompTIA A+ Certification, Cisco CCNA, HDI Help Desk Technician, Microsoft Certified Professional, or Microsoft Certified Systems Engineer preferred but not required. * Knowledge of Athena Electronic Medical Record application (or other EHR), enterprise application software or database support experience preferred. * Knowledge of Microsoft Windows and user interfaces required. * Kindness: you treat each person with respect and compassion, valuing each person's story * Resiliency: you see opportunities to innovate and find solutions when challenges arise * Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals Must be available to work any shifts Monday-Friday between 7:45 a.m. and 8:00 p.m. What We Offer: Compensation: Starting rate $22.25 per hour. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! We welcome applications from experienced medical assistants (CNA certification, a Medical Assistant degree or relevant related training), and those who have no prior training or experience. If you don't have experience, you'll join our paid Medical Assistant Training Program which is a career path into the healthcare field! You'll be paid while you learn through a three-week program that includes classroom instruction, coursework, clinical shadowing, and onboarding. After successful completion of the program you'll become a medical assistant tier I, with the opportunity to advance to other tiers within the first year. About the Role: As a medical assistant, you'll welcome patients into the clinical area and prepare them for their visits with providers. You'll use your logic and critical thinking abilities, good judgement, and interpersonal skills as you work with our patient population. Attention to detail is a high priority as you observe and receive patient information. You'll build rapport with providers and other staff, and work together to ensure each patient has positive interactions at Neighborhood. Essential duties include: Measuring and recording vital signs for patient of all ages Preparing patients for examinations and procedures Working collaboratively with clinical providers Accurately recording information into the computer system Cleaning and sterilizing instruments, and properly disposing of contaminated supplies Reviewing treatment procedures, diets, or provider's instructions with patients Preparing, cleaning, and stocking treatment rooms for patient exams You'll be required to work at all of our sites as as needed. Site locations: Northwest 155 Lawn Ave, Buffalo 14207 Riverway, 1569 Niagara Street, Buffalo 14213 Bridgeview, 1050 Niagara Street, Buffalo 14213 Mattina, 300 Niagara Street, Buffalo 14201 Blasdell, 4233 Lake Ave, Blasdell 14219 Southtowns, 151 Elmview Ave, Hamburg 14075 Mobile Unit Experience or Skills needed to be an MA: Kindness: You treat each patient and co-worker with respect and compassion, valuing each person's story Teamwork: You enjoy collaborating, and remain open and honest when receiving direction or feedback Resilience: Sometimes priorities shift; you are flexible and stay positive CNA certification, Medical Assistant degree, relevant related training, OR a willingness to learn and grow through our Medical Assistant Training Program What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. What We Offer: Hourly rate: starting at $21.00, with opportunity to advance to higher levels in less than one year. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays, and twice yearly bonus potential. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an Equal Opportunity Employer.