Network and telecommunications manager job description
Updated March 14, 2024
3 min read
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Example network and telecommunications manager requirements on a job description
Network and telecommunications manager requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in network and telecommunications manager job postings.
Sample network and telecommunications manager requirements
- Experience in network design, implementation, and troubleshooting
- Knowledge of network protocols and technologies, including TCP/IP, DNS, DHCP, VLAN, VPN, and WAN
- Ability to configure and manage routers, switches, firewalls, and other network devices
- Experience with network security and compliance standards, such as PCI DSS and HIPAA
- Bachelor's degree in computer science, information technology, or related field
Sample required network and telecommunications manager soft skills
- Effective communication skills, both written and verbal
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
- Ability to manage multiple projects and priorities
- Customer service-oriented mindset
Network and telecommunications manager job description example 1
Mitchell Martin network and telecommunications manager job description
- Direct and manage daily operations of the network and telco support team
- Lead network and telco related projects
- Evaluate current network and telecommunications platforms to develop an enterprise network and telco architecture strategy to support our growth focused on scalability, performance and availability
- Escalation for network and telco related issues at locations
- Lead change management process and implementation of network (WAN/LAN), telco, firewall and router changes to environment
- Drive root cause analysis on networking and telco related issues and provide plans for remediation
- Lead technical evaluation of new technologies and tools
- Help manage and work with Network and Telco vendors and suppliers; work with procurement, legal and IT peers on contract negotiations and renewals
- Ensure all Network and Telco platforms are fully redundant with back up line capability
- Install, configure, maintain and troubleshoot network switches, routers, appliances, telco, satellite, cable, and voice mail/IVR systems
- Manage workflow of network and telecommunication projects
- Manage the Network & Telco support staff including performance evaluations, promotions, mentoring and hiring
- Responsible for continuous improvement; assess, modify and provide reporting of Key Performance Indicators for Network & Telco platforms
- Ensure the Network and telco staff are meeting established service level agreements
- Perform root-cause analysis on IT and end-user support issues; evaluating documented resolutions, analyzing trends and developing appropriate technical or training solutions to prevent future problems
- Troubleshoot problems and network issues; recommend network/telco and infrastructure enhancements based on new industry developments and business needs
Position Specification:
- Minimum 6 to 10 years of experience as Network and Telecommunications manager
- Bachelor's degree in Computer Science or Technical Certification
- Deep understanding of network and telecommunication designs and topologies
- Experience in troubleshooting network connectivity issues
- Experience managing and implementing PBX, VoIP and cloud phone systems
- Experience with Cisco firewalls, routes, and switches product lines
- Experience with Customer Service Rep call centers with IVR systems
- Experience with network and security technologies such as intrusion prevention technologies, proxy, VPN and remote access technologies
- Good understanding of information security and best practices
- Network professional certifications a plus (CCNA, CCNP, CCIE)
- Experience with Avaya phone systems and SIP Trucking a plus
- Experience in the utility industry a plus
- Excellent verbal, written, and interpersonal skills
- Valid Driver's license as travel will be required from time to time based on the needs of the business
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Updated March 14, 2024
Updated March 14, 2024