Network control operator job description

Job Title: Network Controller

Job Location : Scott AFB, IL

Security Clearance: Ability to obtain a US Government Secret clearance before start.

Due to the nature of the work and US Government required, US Citizenship is required.

Job Responsibilities:

Trace Systems is currently recruiting for a Network Controller to support mission critical work at Scott AFB, IL. Support will be provided to one or more of the myriad technical cells within the DISA Global Network Operations Center including the Transport and Internet Protocol (TRIP) NOC; the Missile Defense Agency (MDA) Ground Control Network NOC, the Unified Communications (UC) NOC, and the Airborne Intelligence and Reconnaissance (AISR) Operational Support Cell (OSC). The particular areas of support will be determined by the customer's most immediate needs and the candidate's technical qualifications and experience.

The ideal candidate should have a basic understanding of IP networking and be familiar with the Cisco command line interface. Duties include but are not limited to troubleshooting and monitoring DISA's networks; remotely managing Cisco and Juniper network devices; updating and responding to trouble tickets; documenting effort in the Remedy ticketing system; and managing and troubleshooting long-haul connections across devices including the Multi-Service Provisioning Platform (MSPP), Promina, Optical Digital Cross-Connect (ODXC), Ciena CoreStream, 6500 ADTRAN, and SafeNet encryptors.

Minimum Qualifications:

+ Basic understanding of IP networking

+ Familiar with the Cisco command line interface

+ Experience remotely troubleshooting and restoring telecommunications circuits, trunks, and links.

+ DoD 8570 IAT-II certification

+ Have the ability to obtain a US Government Secret clearance before start

Desired Qualifications:

+ Ability to multi-task and manage/prioritize workload to include monitoring multiple network systems, fielding customer calls via unclassified and classified phone systems, maintain situational awareness via classified chat rooms, and utilizing Global TMS to document all steps taken to identify and resolve service affecting incidents

+ CCNA certification

+ Customer service oriented and be able to communicate effectively with our mission and government partners to ensure proper assessment of operational/mission impacts and prompt response to priority circuits

Trace Systems

Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.

To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text 'tracejobs' to 97211 or apply directly through our website at : www.tracesystems.com . #jointracesystems

COVID-19 Vaccination Requirement: To protect the health and safety of its employees and to comply with customer requirements, Trace Systems may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

Trace Systems is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, disability, veteran status, national origin, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by law.


# of Openings 1

• High School diploma and 3+ yrs. of related experience; Associates and Bachelor's degrees, preferred.
• Hold DoD-8570 IAT Level 2 certification (Security+ CE) prior to start date.
• Ability to work in a 24/7 operation.
• Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.
• Understanding of Satellite Communications (SATCOM) architecture and signal flow.
• Expertise in one or more of the following: routers, switches, crypto devices, routing, Promina, CISCO (multiplexers), Juniper, ADTRAN, MSPP, DWDM, Optical Switching, SATCOM/MILSATCOM.
• General understanding of network topologies, both transport and IP.
• Familiarity with the operation of trunk (bulk), MILSATCOM, and data encryption devices.
• Currently possess an active Secret security clearance and be able to obtain and maintain a Top Secret security clearance.

Responsibilities:

• Responsible for overall network support for customer programs including monitoring and evaluating various components of the DISA Enterprise Network.
• Partner with engineering team to provide specifications for network architecture, evaluating and integrating new technologies to enhance current capabilities, and performing needs assessments.
• Analyze user requirements, concept of operations documents, and system architectures to develop solutions for network outages or other systems issues.
• Provide advanced troubleshooting and problem resolution of complex network problems.
• Interacts with customer and/or senior leadership regarding network engineering, technical considerations, and for associated problems, issues or conflicts.
• May be required to troubleshoot issues utilizing established procedures.
• This is a rotating shift position and must be available for a rotating shift.
• Verify equipment is operating within parameters of predetermined configurations and react to alarms as necessary.
• Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SONET, IP and SATCOM network issues.
• Provide SONET/SDH/IP network support to include configuration of switches, routers, multiplexers, media converters, and modems.
• Utilization of diagrams, maps, cut sheets, and TSOs/SAAs/GAAs as source documentation for network configuration.
• Utilize ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our customer's communications.

Clearance/Citizenship:

• Secret
• Must be US Citizen

This position will involve less than 10% travel

Location: DGOC WEST = Hill Air Force Base, UT

By Light has a career opening for a Network Controller at Scott AFB, IL

Our customer, Defense Information Systems Agency (DISA), provides, operates, and assures command and control of the Defense Information System Network (DISN) services to the warfighter, national leaders and other mission and coalition partners across the department of Defense (DoD) and national security organizations. Our Network Operations Center (NOC) team provides 24x7 global DoD information network (DoDIN) operations and incident management support.

We support key missions which include:

•JRSS (Joint Regional Security Stack) enterprise system, which provides a centralized network suite of equipment that provides a host of network security capabilities.

•Enterprise SATCOM Gateway Services (ESGS), providing 24/7/365 technical and operational support to tactical customers accessing DoD Gateway facilities.

•Airborne Intelligence, Surveillance, Reconnaissance operations support.

•Missile Defense Agency Ground-based Midcourse Defense (GMD) Communications Network.

•Other key services provided include operational engineering, service activations, performance management, configuration management, administration and security.

+ Self- motivated and driven to seek solutions to resolve monitoring errors, using research and documentation.

+ Troubleshoot circuits using router commands, loops, alarms and errors, and other troubleshooting technologies and techniques.

+ Utilize network monitoring tools to monitor, track and resolve issues. Escalate issues, when necessary.

+ Create and update tickets utilizing Remedy.

+ Troubleshoot networking technologies on a live, global network.

+ High school and 1-3 years of experience.

+ Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.

+ Ability to work in a 24/7 operation.

+ Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.

+ Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching.

+ General understanding of network topologies, both transport and IP.

+ Currently possess an active Secret security clearance and be able to obtain and maintain a Top Secret security clearance.

+ By Light does not require COVID-19 vaccinations or boosters; vaccination requirements and testing are subject to the status of the federal contractor mandate and customer site requirements; testing is at the cost of the employee.


Minimum Clearance: Tier 3 - Secret/ADP II

External Company Name: By Light Professional IT Services LLC

External Company URL: www.bylight.com

Work from home: No