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Network control operator skills for your resume and career

Updated January 8, 2025

4 min read

Below we've compiled a list of the most critical network control operator skills. We ranked the top skills for network control operators based on the percentage of resumes they appeared on. For example, 8.5% of network control operator resumes contained troubleshoot as a skill. Continue reading to find out what skills a network control operator needs to be successful in the workplace.

15 network control operator skills for your resume and career

1. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how network control operators use troubleshoot:

Worked with commercial vendors to troubleshoot, isolate, and repair outages on OC-3, OC-12, and OC48 backbone trunks.
Build, troubleshoot and maintain Primary Virtual Path's and circuits (PVP/PVC) using Marconi software.

2. Switches

Here's how network control operators use switches:

Install Network routers, switches, hubs, media converters on the Scott AFB Metropolitan Area Network (MAN).
Accessed Cisco routers and catalyst switches through pings, trace routes or telnet as well as doing configurations.

3. DOD

Definition of Done (DoD) is a set of deliverables that are needed to devise software. These deliverables are valuable to the system and can be exemplified by writing code, coding comments, unit testing, integration testing, design documents, release notes, and so on.

Here's how network control operators use dod:

Configured and Managed Aruba Mobility Controller for DOD Wireless Networks.
Developed daily reports detailing network practices for implementation throughout DOD.

4. Juniper

Juniper Networks, Inc. develops and markets networking products and software which include routers, network management software, and network security products. Many large enterprises use Juniper products and software as part of their larger networking operating management suite.

Here's how network control operators use juniper:

Provide mission critical support for Cisco and Juniper hardware, satellite equipment, hubs, modems, cabling, and circuits.
Provided support for IP Networking, utilizing Juniper, Cisco hardware, and Video teleconferencing.

5. Remedy

Here's how network control operators use remedy:

Provided customer liaison support by utilizing the Remedy Ticket tracking system and resolving issues upon having achieved satisfactory resolution.
Initiate trouble tracking, notification, escalation, and documentation within Remedy ticketing software.

6. Disa

Here's how network control operators use disa:

Cooperated with other Regional Operation Centers and DISA to ensure all satellite communications worldwide were within allowed parameters.
Upgraded external WAN backbone while working cooperatively with DISA, ANGNOSC, Core 180, and other agencies.

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7. Fault Management

Here's how network control operators use fault management:

Monitored customer networks via remote proprietary fault management systems, as well as iMonitor, iBuilder, and Solarwinds.
Provided 24x7 Fault Management support for Mobility transport.

8. NOC

NOC technicians supervise complex network elements that are responsible for network management. Daily they provide troubleshooting services while maintaining servers, networks, and telecom equipment of an organization. These technicians are the core support system of an IT function as they monitor administer, fix, and maintain client networks.

Here's how network control operators use noc:

Serve as shift lead with responsibility for communication with customers, NOC team members, and managers to expedite problem resolution.
Alerted NOC and ATM Technology Leads of actions performed and issues encountered while assisting customers.

9. Configuration Management

Configuration management is a technical system of management controls that includes decisions, actions, and approvals that are applied throughout the life cycle of a program or system and that maintain the consistency of its performance, functional and physical attributes from the conceptual phase to production and finally to post-production support.

Here's how network control operators use configuration management:

Performed configuration management as required for port/network realignment based on customer call activity.
Designed & developed Configuration Management unit that manages, updates shared memory for IPC among various processes.

10. Network Operations

Here's how network control operators use network operations:

Educated in monitoring and troubleshooting LAN/WAN platforms in a Network Operations Center/Command Center/Control Room environment.
Developed, implemented, and updated network operations procedures.

11. ATM

ATM (Automated Teller Machine) refers to an electronic banking system that enables the customers to initiate and complete transactions without queuing for aid from the teller within the branch.

Here's how network control operators use atm:

Monitored, operated, managed, troubleshot and restored DISN Asynchronous Transfer Mode (ATM) Network Services.
Fast paced environment, monitoring Banks ATM network, assisting in ensuring that ATM's are functional.

12. Security Posture

Here's how network control operators use security posture:

Monitored the security posture of the network and reported any suspected violations to the shift lead or designated representative.
Monitored security posture of network(s); reports suspected violations to designated authority.

13. Network Support

Here's how network control operators use network support:

Lead Network Support Operator in a production environment providing support for production processing.
Provided network support for National Command Authority circuits and personnel.

14. Corrective Action

Here's how network control operators use corrective action:

Performed fault isolation and diagnostic/assessment functions that included determination and execution of corrective actions on a real- time basis.
Reviewed and evaluated radio operations activities and took corrective actions to eliminate discrepancies and improve operational efficiency.

15. Disn

Here's how network control operators use disn:

Conducted trend analysis to ensure all satellite systems were integrated with the Defense Information System Network(DISN).
Identified faulty trends and notified Defense Information System Network (DISN) engineers to fix procedures.

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List of network control operator skills to add to your resume

The most important skills for a network control operator resume and required skills for a network control operator to have include:

Troubleshoot
Switches
DOD
Juniper
Remedy
Disa
Fault Management
NOC
Configuration Management
Network Operations
ATM
Security Posture
Network Support
Corrective Action
Disn

DSN
Technical Support
Drsn
Network Equipment
Fault Isolation
BGP
OSPF
Fiber Optic
Network Problems
Operator Level Maintenance
VoIP
Trouble Tickets
Situational Awareness
Promina
Gig

SONET
Network Management System
Network Outages
Network Degradation
Ip Networks
Is-Is
Telecommunication
Provisioning
Static Routing
Linux
TCP/IP
Kiv-7
IP

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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