Network services specialist job description

Raytheon Technologies Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises four industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, Raytheon Intelligence & Space and Raytheon Missiles & Defense. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Waltham, Massachusetts.

To realize our full potential, Raytheon Technologies is committed to creating a company where all employees are respected, valued and supported in the pursuit of their goals. We know companies that embrace diversity in all its forms not only deliver stronger business results, but also become a force for good, fueling stronger business performance and greater opportunity for employees, partners, investors and communities to succeed.

As a Remote Access Network Specialist, you will u tilize your experience and knowledge of networking and security engineering to expand and secure the remote access systems that protect our expanding and evolving environment. This position will focus on delivering remote access solutions to our businesses, programs, and the enterprise. This position is hands on and requires cross functional framework collaboration while remaining focused on target initiatives and deliverables. The candidate will possess strong technical skills focused on infrastructure build and integration. The candidate will be responsible for maintaining documentation, diagrams, change control processes, infrastructure build delivery designs and ensuring the environments are within RTX compliance mandates.
Job Duties & Responsibilities

+ Installs, configures, builds, and maintains remote access devices. Participates in researching, defining, and testing next generation remote access infrastructure components.

+ Installs, configures, and builds network devices and components

+ Troubleshoots network issues, as required, in support of our partners and in alignment with businesses, programs, and the enterprise at a tier 4 level

+ Participate in on-call rotation is support of enterprise and business infrastructure

+ Aligns with network architecture in design, feasibility, and cost studies. Collaborates with network architecture on network optimization.

+ Implements new solutions per architecture design in support of Corporate and BU initiatives

+ Transitions support to Network Operations and NOC within the development of play books for operational sustainment

+ Performs network traffic analysis and recommends upgrades or configuration changes

+ Reconfigures and upgrades network elements, systems, and facilities in support of network compliance and business requirements

+ Responsible for cross functional and partner collaboration within network troubleshooting, fault detection, isolation, repair, and restoration for one or more Business Units

+ Defines, documents, and enforces standards

+ Prepares network documentation, technical papers and reports as required

+ Secures network systems by establishing and enforcing policies while defining and monitoring access

+ Availability to provide On Call support out of normal working hours on a rotational basis

+ Written and spoken collaboration with colleagues in other countries required for successful completion of duties and responsibilities

+ Flexibility to work later hours for collaboration with US/Global counterparts in different time zones will be required at times

Qualifications

+ Advanced knowledge of various remote access technologies, Cisco AnyConnect, Pulse, Citrix etc.

+ Working knowledge of network automation technologies.

+ Experience designing, deploying, and troubleshooting Cisco, Pulse, Citrix Technologies

+ Experience configuring and managing Cisco ISE (802.1x, RADIUS and TACACS)

+ Analytical skills - diagnosing problems and defining root cause analysis

+ Excellent communication skills (oral/written) and ability to work in a team, cross framework collaborative environment

+ Cisco certifications or equivalent industry certifications

+ Proven experience or demonstrated capability in leading IT transformational initiatives in complex, dynamic environments where agile was applied at scale

+ Excellent decision making and critical-thinking skills

+ Ability to learn and support new technologies and train others

+ Highly motivated self-starter with a positive attitude

+ Outstanding organizational and communication skills

+ Fluent in written and spoken English

Education/Experience

+ Typically requires a university degree or equivalent experience and minimum 7 years prior relevant experience or an advanced degree in a related field and minimum 5 years experience.

+ IT Specialty Certification (CCNA, Security +, or similar) preferred

Location:

+ Remote or any US RTX location

+ On-Site data center work to be expected occasionally

Required Status: US Citizen

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.