How To Become A Network Support Manager: What It Is and Career Path

What is a network support manager and how to become one

Updated January 8, 2025

3 min read

Quoted expert

Kate Marek Ph.D.

The average network support manager salary is $90,375. The most common degree is a bachelor's degree degree with an business major. It usually takes 1-2 years of experience to become a network support manager. Network support managers with a IT Information Library Foundations Certification (ITIL) certification earn more money. Between 2018 and 2028, the career is expected to grow 5% and produce 18,200 job opportunities across the U.S.

What general advice would you give to a network support manager?

Kate Marek Ph.D.

Director and Professor, Dominican University

Choose an organization in tune with one's values. Look for a job in growth areas, such as data asset management, data analysis, etc.

ScoreNetwork Support ManagerUS Average

Salary

7.1

Avg. Salary $90,375

Avg. Salary $59,228

Stability level

5.7

Growth rate 5%

Growth rate 0.3%

Diversity

3.8

Race

American Indian and Alaska Native 0.31%

Asian 8.70%

Black or African American 9.15%

Hispanic or Latino 12.83%

Unknown 5.11%

White 63.89%

Gender

female 17.21%

male 82.79%

Age - 42

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 42

Stress level

5.7

Stress level is manageable

7.1 - high

Complexity level

7.2

Complexity level is challenging

7 - challenging

Work life balance

7.1

Work life balance is good

6.4 - fair

Key steps to become a network support manager

Explore network support manager education requirements

Most common network support manager degrees

Bachelor's

66.7 %

Associate

18.1 %

Master's

10.1 %

Start to develop specific network support manager skills

Skills	Percentages
Network Support	12.56%
Customer Service	10.53%
Network Infrastructure	7.79%
Network Hardware	7.56%
Technical Support	4.33%

Complete relevant network support manager training and internships

Accountants spend an average of 3-6 months on post-employment, on-the-job training. New network support managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a network support manager based on U.S. Bureau of Labor Statistics data and data from real network support manager resumes.

Research network support manager duties and responsibilities

Manage internal and external DNS, routers, and network distribution hardware.
Manage EDMC's TCP/IP base wide-area network that provide centralized access to the company's financial and student information systems.
Support development efforts by constructing test environments, installing operating systems, managing firewall configuration.
Implement an automate electronic PC inventory collection tool that provide mechanism to manage PC assets.

Prepare your network support manager resume

When your background is strong enough, you can start writing your network support manager resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a network support manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable network support manager resume templates

Build a professional network support manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your network support manager resume.

Apply for network support manager jobs

Now it's time to start searching for a network support manager job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

How do network support managers rate their job?

-/5

5 stars

4 stars

3 stars

2 stars

1 star

Network support manager reviews

A zippia user wrote a review on Nov 2023

Pros

You get to help a lot of people in many different ways as well as learning new things about technology

A zippia user wrote a review on Apr 2020

Pros

I enjoy the challenges and learning new things . Technology is always evolving.

Cons

Customer is unwilling to provide you with necessary information in order to assist them.

A zippia user wrote a review on Feb 2020

Pros

I love the fact that I have self taught myself by trouble shooting issues for fifteen years while working in corrections as the Video court officer with no prior experince or degree

Cons

I dislike the fact that I don't get paid as a Video technician although I'm called to fix issues

What is a network support manager and how to become one

What general advice would you give to a network support manager?

Network support manager career paths

Key steps to become a network support manager

Explore network support manager education requirements

Most common network support manager degrees

Start to develop specific network support manager skills

Complete relevant network support manager training and internships

Research network support manager duties and responsibilities

Prepare your network support manager resume

Choose from 10+ customizable network support manager resume templates

Apply for network support manager jobs

How did you land your first network support manager job

Average network support manager salary

How do network support managers rate their job?

Network support manager reviews