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New car inspector skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical new car inspector skills. We ranked the top skills for new car inspectors based on the percentage of resumes they appeared on. For example, 29.2% of new car inspector resumes contained customer service as a skill. Continue reading to find out what skills a new car inspector needs to be successful in the workplace.

15 new car inspector skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how new car inspectors use customer service:
  • Provided excellent customer service in every customer interaction and increased overall customer satisfaction by building strong customer/client relationships.
  • Provided superior customer service which involves positive interaction with customers on a daily basis.

2. CSI

CSI stands for crime scene investigator. This position is responsible for processing the evidence gathered at the scene of a crime, such as fingerprints, fibers, and any DNA found on site. Crime scene investigators only manage the extraction of evidence and are not responsible for any scientific analysis performed on the evidence.

Here's how new car inspectors use csi:
  • Maintained high CSI (Customer Satisfaction Index) which was validated using qualitative and quantitative analysis through reporting to executives.
  • Achieved Honda Silver Sales Volume Award with an average customer satisfaction index (CSI) of 99.03%.

3. Customer Satisfaction

Here's how new car inspectors use customer satisfaction:
  • Handle customer questions/concerns to ensure customer satisfaction.
  • Explained vehicle options and related vehicle to customer needs to ensure customer satisfaction and sale.

4. Dealer Trades

Dealer trades, also known as dealer swap, refer to the exchange of products between dealers while adhering to an agreement and industry standards.

Here's how new car inspectors use dealer trades:
  • Coordinated dealer-to-dealer trades and controlled inventory.

5. Test Drive

Here's how new car inspectors use test drive:
  • Explain all features and benefits of any vehicle and help customers with test drives and any and all questions.
  • Demonstrate products, test drive, and answer questions, and concerns they may have.

6. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how new car inspectors use product knowledge:
  • Review and maintain extensive product knowledge on multiple years, models and trims of Chevrolet vehicles in inventory.
  • Stay up to date on the constantly changing models, and staying certified on all product knowledge.

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7. Sales Process

Here's how new car inspectors use sales process:
  • Developed solid knowledge of product, operations and sales process.
  • Greeted customers courteously Followed a detailed sales process Followed up thoroughly with customers whether they purchased or not

8. Chevrolet

Here's how new car inspectors use chevrolet:
  • Represented Karl Chevrolet in a professional manner at community events
  • Received several Chevrolet Purchase and Delivery Satisfaction Survey from customers.

9. Honda

Here's how new car inspectors use honda:
  • Achieved Honda's Gold sales objective every year starting with the year of 2012.
  • Earned Honda Counsel of Sales Leadership in 2010, 2011 and 2012.

10. Automotive Sales

Here's how new car inspectors use automotive sales:
  • Results-oriented, customer care and service automotive sales professional.
  • Provided training to new automotive sales representatives

11. Nissan

Here's how new car inspectors use nissan:
  • Performed vehicle demonstrations at various Nissan sponsored events in addition to participating in various auto shows.
  • Passed all coursework and accreditation for full certification as a Nissan sales professional.

12. Salesperson

Here's how new car inspectors use salesperson:
  • Inventory control and new salesperson training Declined manager's position several times
  • Second ranked salesperson for September.

13. Chrysler

Here's how new car inspectors use chrysler:
  • Demonstrate, explain, negotiate, and deliver new Dodge, Chrysler, JEEP, or RAM to dealership customers.
  • Completed all training for Chrysler Jeep Dodge and Ram products and services.100% Commission.

14. Toyota

Here's how new car inspectors use toyota:
  • Explained the technology within all of Toyota's new cars to the customers; i.e.
  • Attended several Toyota sponsored training sessions, ride & drives and new model launches.

15. Referral Business

Here's how new car inspectors use referral business:
  • Maintained follow-up on all sales leads to promote new, return, and referral business.
  • Retained and ensured proper handling and care of 75 existing client for future referral business.
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List of new car inspector skills to add to your resume

New car inspector skills

The most important skills for a new car inspector resume and required skills for a new car inspector to have include:

  • Customer Service
  • CSI
  • Customer Satisfaction
  • Dealer Trades
  • Test Drive
  • Product Knowledge
  • Sales Process
  • Chevrolet
  • Honda
  • Automotive Sales
  • Nissan
  • Salesperson
  • Chrysler
  • Toyota
  • Referral Business
  • Cold Calls
  • Gross Profit
  • Car Sales
  • Customer Relations
  • Buying Process
  • Repeat Business
  • Mazda
  • Customer Delivery
  • Payment Options
  • Customer Inquiries
  • Negotiation
  • GMC
  • Sales Strategies
  • Sales Contracts
  • Sales Objectives

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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