North Florida Medical jobs in Jacksonville, FL

Customer Service Representative Jacksonville, FL North Florida Surgeons is a leading healthcare provider committed to delivering exceptional patient care and service. We have over 300 medical providers and physician extenders and are currently seeking a detail-oriented and motivated Customer Service Representative to support our revenue cycle department. This role is essential in helping patients understand their bills, resolve account issues, and navigate the insurance process. As a Customer Service Representative, you will be the first point of contact for patients with billing questions. You'll provide clear, compassionate assistance while working closely with billing and insurance teams to ensure accurate and timely resolution of account concerns. Key Responsibilities: Receive all incoming billing calls with courteous, accurate, timely service for resolving patient issues, and making arrangements to collect and receive payments on patient accounts after their services. Educate patients on the various financial assistance opportunities Provide accurate information on their medical bills as to why they have a balance - examples such as copays, coinsurance and deductibles, incorrect insurance information etc. Maintain detailed records of customer interactions and transactions in the system. Collaborate with the medical office team to ensure accurate balances. Stay updated on changes in medical terminology and coding standards to provide informed assistance. Handle sensitive patient information with confidentiality and professionalism Negotiate settlements with patients in accordance with policy Update requests made by the patient into the system to ensure documentation trail exists Explain insurance benefits, balances, and payment options Research and resolve account discrepancies and escalated issues Process payments and set up payment plans when needed Document all interactions in the billing system Collaborate with billing, coding, and payment posting teams Ensure compliance with HIPAA and all applicable regulations. Qualifications: High school diploma or equivalent required 1+ year of experience in medical billing, healthcare customer service, or a related field Strong communication skills with the ability to convey complex information clearly. Ability to work effectively both independently and as part of a team within a dynamic environment. Knowledge of insurance terminology and billing processes preferred Experience with EHR or billing software is a plus Bilingual (English/Spanish) a plus

**Come join our amazing team!** Responsible for developing and maintaining broker/seller relationships to sell wholesale and correspondent mortgage loan products. Calls on potential or existing brokers/sellers as assigned to develop new business or retain existing business. Acts as liaison between brokers/sellers and loan operations to facilitate the closing of wholesale loans and the purchase of correspondent loans. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $120,000 to $500,000. **What you'll do:** + Responsible for identifying, contacting, and gaining approval for new mortgage brokers and sellers. + Establishes and continues the broker/seller relationship and ensure a steady flow of loan applications and purchases for existing and newly approved Carrington customers. + Advises brokers/sellers of Company programs, pricing and submission policies and procedures. + Advises brokers/sellers of any changes to Company's policies or procedures + Assists brokers/sellers in loan submission process. + Trains brokers/sellers on use of available online systems for loan submissions, automated underwriting, rate sheets and loan lock procedures. + Acts as liaison with outside broker, and internal broker coordinator, processor, processing, underwriting, and closing to ensure timely loan closings. + Ensures compliance deadlines are met with regards to pre-disclosures, approval letters and denial notices. + Work, maintain and update contacts in the CRM system. + Maintain all customer confidential information in accordance with all company policies and all laws. + Acts as liaison with Sellers, and internal correspondent coordinator, relationship manager, underwriting, and funding to ensure timely purchase of a loan. + Manages loan pipeline to achieve departmental goals and objectives. + Provide a high level of customer service to brokers/sellers during the loan process. **What you'll need:** + Demonstrated sales performance with a concentration developing and maintaining broker/seller relationships + Proven ability to set and reach sales goals + Knowledge of state and federal lending regulations + Knowledge of FHA, FNMA, FHLMC, VA, USDA and non-agency loan products + Knowledge of purchase transactions + Knowledge of Carrington policies, procedures, guidelines and organization structure + Knowledge of Carrington's underwriting guidelines and investor requirements + Ability to learn quickly and retain information about Carrington, its sales process flow, its products and the specialty lending industry + Ability to understand complex problems and to collaborate and explore alternative solutions + Excellent verbal, written and presentation communications skills + High school diploma or equivalent required. + 1 - 5 years of experience as a wholesale and/or correspondent account executive with multiple brokers, investors and loan products preferred. + Previous experience selling agency and non-agency loan products preferred. + Previous experience as a sales representative required, preferably in the mortgage industry. **Our Company:** Carrington Mortgage Services-Wholesale Lending is part of The Carrington Companies. We provide third-party originators, mortgage brokers and financial institutions with access to government and conventional loan programs, as well as low credit score home financing and low down payment options. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** . **What is the value proposition to joining the team?** + Increased earning capacity due to access to our 48 state territory. + Ability to market faster and more efficiently inside the operation. + Superior service levels offered to the broker as you're inside presence ensures every step of the loan process is handled in the most efficient manner possible. + Professional account manager's partner with you and your brokers to add value every step of the way. + Base pay plus an industry leading commission plan. + Take over existing accounts. **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

**Come join our amazing team and work Remote !** We are hiring Underwriters for our Non- Agency Products- NO DE REQUIRED! The Wholesale Underwriter will underwrite loans in accordance with Company and Investor guidelines following company's policies and procedures under general supervision. Our loan product offers extremely competitive rates and terms- the best in the industry. Makes sound underwriting decisions and ensures that all decisions meet legal and policy requirements. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $90,000.00 to $120,000.00 + Monthly Incentive plan. **What you'll do:** + A thorough knowledge of **Non Agency or NON QM** mortgage loan underwriting. + Maintains highly confidential information concerning loan applicants. + Requires high level of organizational skills and ability to work on several tasks simultaneously + Performs a thorough analysis of collateral to ensure property meets investor guidelines and the appraisal quality and completeness is acceptable. + Applies and interprets company underwriting guidelines and makes sound credit decision. + Completes credit, analysis of income, analysis of property, ensures proper audits are completed and verifies consistency of loan file information. + Identifies risk factors within each loan and utilizes resources, tools and documentation to detect red flags and clear inconsistencies. + Reviews and evaluates credit information on mortgage loan documents to determine acceptability for specific loan programs. + Determines any conditions, stipulations or pre-funding requirements. + Reviews and clears underwriting conditions, stipulations or pre-funding requirements received. + Communicates with clients, sales teams and operations teams to resolve outstanding issues as they arise **What you'll need:** + 5+ years mortgage underwriting work experience. + Experience Underwriting Non Agency or Non QM Loans + Paperless Loan Origination System experience preferred. + DU and LP experience required. + Experience working in a paperless environment preferred. **Our Company:** Carrington Mortgage Services-Wholesale Lending is part of The Carrington Companies. We provide third-party originators, mortgage brokers and financial institutions with access to government and conventional loan programs, as well as low credit score home financing and low down payment options. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** . **What is the value proposition to joining the team?** + Increased earning capacity due to access to our 48 state territory. + Ability to market faster and more efficiently inside the operation. + Superior service levels offered to the broker as you're inside presence ensures every step of the loan process is handled in the most efficient manner possible. + Professional account manager's partner with you and your brokers to add value every step of the way. + Base pay plus an industry leading commission plan. + Take over existing accounts. **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

Starting pay based on experience! We are looking for a dedicated Surgery Coordinator for our rapidly growing practice! About us: Florida Eye Specialists is a top provider in eye care for the greater Jacksonville area and is the preferred provider for the Jacksonville Jaguars! There are several locations in and around Jacksonville and we are growing every day! The physicians and staff of Florida Eye Specialists are united by a common passion for excellence in eye care. All our doctors have dedicated numerous years of medical school, residency, fellowship and post-fellowship training to eye disease research and education. Job Summary: The Surgery Coordinator serves as the primary point of contact for patients considering oculoplastic procedures. This role combines patient education with consultative sales, ensuring patients feel informed, supported, and confident in their decisions. The counselor will guide patients through treatment options, provide transparent information on procedures and pricing, and help coordinate their journey from initial consultation to post-procedure follow-up. Due to the nature of the business, this position will be required to travel to multiple locations, based on clinical needs. Benefits: After successful completion of a 90-day probationary period, Full Time employees will be eligible for the following benefits: · Paid Time Off & Paid Holidays · Medical, Dental & Vision · STD & LTD · 401k & Profit Sharing-After 1 year Required Skills/Abilities: · Prior experience in healthcare counseling, aesthetics, cosmetic surgery sales, or a related field preferred. · Strong interpersonal and communication skills with the ability to explain complex medical information in simple terms. · Sales or customer service background with a proven record of achieving or exceeding goals. · Professional, compassionate, and patient-centered approach. · High level of organization and attention to detail. · Proficiency in using CRM, EMR, or lead-tracking systems is an advantage. Key Competencies: · Patient-focused with excellent listening and counseling skills. · Confidence in discussing treatment plans, pricing, and financing options. · Goal-oriented and motivated by sales targets while maintaining integrity. · Team-player who can collaborate effectively with medical staff, surgery centers, marketing, and administration. · Empathetic, approachable, and trustworthy. Education and Experience: High School Diploma or equivalent Healthcare experience preferred

We are looking for an Automotive Sales Associate to join our new car sales team! The right person will have experience selling, and must love working with people. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Benefits: Competitive Pay Flexible Working Hours Health Insurance PTO & Sick Leave Responsibilities: Assisting customers who enter the dealership, answering their questions and helping them select a vehicle that is right for their needs Selling a minimum number of vehicles based on the goals and objectives defined by the sales manager Explaining product performance, application and benefits to prospects and describing all optional equipment available for customer purchase. Determine each customer's vehicle needs by asking questions and listening Review and analyze actions at the end of each day, week, month and year to determine how to better utilize time and plan more effectively Offering test drives to all prospects and following dealership procedure to obtain proper identification prior to test drive Requirements: Automotive sales background preferred Excellent customer service, organizational and negotiation skills Self-motivated, goal-oriented, and enthusiastic presence in a team environment Strong written and communication skills Valid driver's license required and clean driving record Ability to pass a background check and drug test We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Associate EMR Specialist Pensacola, FL • North Florida Surgeons Description Overview of the Role: North Florida Medical Services (located in Mandarin/Jacksonville, FL) is a growing management services organization which provides revenue cycle services to surgical group practices. Our growing company is in need of an Associate EMR Specialist to help us support both existing providers as well as providing on-boarding support to newly added practitioners. This position is supporting offices located from Panama City through Pensacola. The Associate EMR Specialist is responsible for supporting the successful implementation and end user utilization of athena Net EMR. The Associate EMR Specialist will work closely with end-users and IT team to understand functional business requirements, develop and deliver high quality training, workflows, and configure and customize athena Net content to support these needs. The purpose of the Associate EMR Specialist role is to ensure both complete understanding of the product functionality, as well as full utilization of those by the end users in their individual roles. This position will also assist in continuously improving functionality and compliance within the system. Primary Job Duties: Maintain up-to-date knowledge of clinical EMR, athena Net, and ancillary applications. Configure and customize clinical content within athena Net. Accountable for clinician adaptation to and optimization of the documentation and ordering tools within the EMR applications. Assist with new projects such as onboarding new providers and departments. Create and maintain Athena training materials as necessary. Coordinate and lead successful training sessions with end users. Review, revise, and redeploy training as necessary. Ensure training compliance by tracking and managing new user attendance. Proactively manage communications for these items. Test and troubleshoot new modules, upgrades, and patches in EMR applications. Provide daily support to end users through troubleshooting, coaching, and consulting to facilitate the implementation, integration, and optimal use of Athena. Work with IT staff to analyze, plan, test, recommend and implement hardware and software directly related to electronic health systems. Document, track and take appropriate actions to address service issues in athena Net to close or escalate athena Net service issues in a timely manner. Assist with testing and troubleshooting all aspects of athena Net Maintain compliance with all state and federal laws and regulations, as they pertain to position including; HIPAA, Scope of Practice, Accreditation Standards, OSHA, and the Agency's Policies & Procedures. Participate in, and make recommendations for, workflow process improvement and/or redesign efforts. Assist in various reporting functions, using both native Athena tools and external reporting tools. Consult with Senior EMR Specialist and IT Manager for issues that require additional assistance as needed. Perform other duties as assigned. Requirements Minimum Qualifications: High School Diploma or equivalent required. Two or more years of clinical and/or managed care experience. Understanding of clinical terminology. Strong written and oral communications skills. Training experience with both frontline staff and advanced medical professionals. Knowledge of ambulatory healthcare operations including referrals, scheduling, registration, check-in, insurance and patient billing operations, and patient encounters. Experience using Microsoft (MS) Office, including Word, Excel, Outlook, and PowerPoint Able to travel to locations through-out Florida, reliable transportation needed. Desired Qualifications: Application support experience Experience with athena NET preferred Previous experience working in an outpatient clinic or doctor's office is preferred. Job Type: Full-time

Description of the role: Join our team at North Florida Lincoln as a Valet Driver. As a Valet Driver for North Florida Lincoln, you will assist clients by driving clients to and from their homes or offices while service is being performed on their vehicles, also perform pick up and delivery as needed. This is great for anyone who is semi-retired or anyone who enjoys interacting with customers. Responsibilities: Performing pick up and delivery as required Transporting customers to and from designated locations Maintaining a clean and safe vehicle Assisting customers with any additional requests Requirements: Valid driver's license Clean driving record Excellent customer service skills Pass back ground check Benefits: $15.00 per hour per drive time Opportunity for growth and advancement Employee discounts on products and services About the Company: North Florida Lincoln is a leading automotive dealership in Jacksonville, FL, dedicated to providing top-quality vehicles and outstanding customer service. Join our team and be part of a company that values excellence and professionalism. ```

At ENT Specialists of North Florida and Meier Plastic Surgery, as a Medical Assistant, you will be responsible for providing administrative support to ensure the efficient operation of the medical office. You will support doctors and patients through various tasks related to patient care management, organization, and communication. The target is to promptly complete all activities accurately, and with high quality. Responsibilities Interview patients and document medical history in EMR Patient vitals Prepare and clean examination rooms and medical instruments Assist during medical examinations Respond to patient inquiries via telephone and the patient portal Complete and follow up on provider-assigned tasks Follow-up on prescription refill requests Restocking examination rooms Follow-up on other various tasks as assigned by the Clinical Manager Skills Proven working experience as a medical assistant Knowledge of medical office management systems and procedures Excellent time management skills and ability to multi-task and prioritize work Social perceptiveness and service-oriented Excellent written and verbal communication skills Bilingual speaking preferred Strong organizational and planning skills Experience in Plastics and Otolaryngology (ears, nose & throat) preferred Experience with pediatrics, adolescents and adults preferred Qualifications Medical administrative support Basic life support certification Patient service experience Proficiency in EHR systems Strong knowledge of medical terminology Ability to perform intake and vital signs Excellent communication and time management skills Benefits Health insurance Paid time off Dental insurance Vision insurance 401(k) Life insurance Disability insurance Employee assistance program Referral program Health savings account Flexible savings account Pet insurance Quarterly bonus Anniversary bonuses 7 paid holidays a year Employee discounts on selected cosmetic procedures Uniform provided *OPEN TO RECENT COLLEGE GRADUATES INTERESTED IN MEDICAL ASSISTANT EXPERIENCE PRIOR TO PA OR MED SCHOOL. STUDENTS WITH A GAP YEAR ENCOURAGED TO APPLY* Job Type: Full-time Monday - Friday 7:30am - 4:30pm Salary: $17.00 - $18.00 per hour If you're interested, please upload your updated resume or email Lorraine at ***********************

********* Up to $4000.00 sign on bonus ( for the right candidate )********* Premier Lincoln Dealer in Jacksonville Florida area is looking for Certified Automotive Technician's. North Florida Lincoln is proud to be a vital part of the Jacksonville Community and is proud to a family atmosphere to work at. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our employees work together towards a common goal to offer the best service in the industry. If you feel that your skills would be a valuable asset to our dealership, we want to get to know you, apply today! We are willing to offer relocation assistance or a signing bonus of up to $4000.00 for the right candidate. Benefits: Competitive hourly pay paid bi-weekly (flat rate) Potential relocation assistance or signing bonus Family-friendly work atmosphere Sign on bonus and relocation assistance for qualified candidates We have talented, seasoned Service Advisors Uniforms are provided Free lunch on Saturdays Opportunity for growth, promote from within Responsibilities: Performs work a specified on the repair order with efficiency and in accordance with dealership standards Tests components and systems using diagnostic tools and special service equipment Diagnoses, maintains, and repairs vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning Communicates directly with the Service Advisor so that customers can be informed if any additional service is needed. Provide an estimate of time needed for additional repairs Executes repairs under warranty to manufacturer specifications Qualifications: High School diploma Must have at least 2 years of experience as an auto technician, Lincoln certification is a HUGE plus Ability to read and comprehend written instructions and information Knowledge in all aspects of automotive repair and maintenance Must have a valid driver's license Ensures that customer's cars are kept clean About the Company: North Florida Lincoln is a premier Lincoln dealer located in Jacksonville, Florida. We take pride in our community involvement and provide our employees with a supportive and collaborative work environment. Join our team and be part of a company that values excellence and customer satisfaction. We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

General Summary of Duties: At ENT Specialists of North Florida and Meier Plastic Surgery, the Medical Front Office Specialist is responsible for various medical front office tasks including check in, check out, answering the phone, scheduling appointments, collecting payment and communicating with patients and staff. Essential Functions: (This list may or may not include all of the duties assigned) Develop and maintain proficiency in the use of the Practice Management System. Greets patients in polite, prompt, helpful manner. Provides any necessary instructions/directions. Updates patient information, provides any necessary forms needing completion and obtains signatures as necessary. Answers phones in pleasant manner and deals with patients' needs expeditiously. Supplements office staff as reception tasks permit by assisting with photocopying, computer input. Checking patients in and out Obtains authorizations, referrals and verifies insurance eligibility. Schedules patient appointments as needed. Addressing patient conflicts, and resolving them accordingly Knowledge of differences between PPO and HMO plans Performance Requirements: Knowledge, Skills and Abilities: Knowledge of reception tasks, clinic policies, procedures and paperwork. Knowledge of use of office equipment including telephones and computer. Knowledge of customer service concepts and techniques. Skill in using office equipment satisfactorily and handing paperwork adequately. Skill in customer service principles by creating a pleasant waiting room atmosphere. Ability to communicate clearly in person and on the phone. Ability to establish and maintain cooperative relationships with patients, families, physicians, staff and other customers. Ability to organize and prioritize tasks effectively. Ability to read, understand and follow oral written instructions. KEY COMPETENCIES: Excellent customer service and communication skills, attention to detail, adaptability, problem solving, decision-making, confidentiality, integrity, and coachable. Education: High school graduation or GED. Experience: Minimum of one year experience in customer service setting, preferably six months receptionist experience in health care setting and experience with office equipment preferred. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. If you're interested please either apply or email Lorraine Rahman at *********************** and include your updated resume. Job Type: Full-time Salary: $17.00 - $18.00 per hour Benefits: Health insurance Paid time off Dental insurance Vision insurance 401(k) Life insurance Disability insurance Employee assistance program Referral program Health savings account Flexible spending account Pet insurance Quarterly bonus Employee discounts on selected cosmetic procedures Anniversary bonuses 7 paid holidays a year Uniform provided

The Billing Subject Matter Expert (SME) serves as the go-to resource for complex, specialty-specific billing across Orthopedics, General Surgery, Plastic Surgery, Vascular, Otolaryngology (ENT), and Ophthalmology. This role ensures accurate coding, compliant charge capture, clean claim submission, and timely resolution of denials. The SME partners with clinical, front office, surgery scheduling, ASC/HOPD, and finance teams to optimize reimbursement, minimize rework, and maintain regulatory compliance. Key Responsibilities Cross‑Specialty (Core) Responsibilities Expert Escalation Point: Lead resolution of complex coding, billing, and payer policy questions; guide staff on edits, bundling, and medical necessity. Charge Review & Edits: Monitor WQs for CCI/NCCI edits, MUEs, and payer-specific rules; correct and educate to prevent recurrence. Denials Management: Trend denials (CO-16, CO-97, CO-50, MUE, bundling, global conflicts, missing auth); implement corrective workflows and write appeal letters with supporting guidance. Authorization & Eligibility: Oversee pre-cert workflows for surgeries, injections, imaging, DME, drugs (buy-and-bill); ensure benefits and financial clearance (ABN/Good Faith Estimate when applicable). Documentation Integrity: Align clinical documentation with CPT/HCPCS and ICD-10-CM; drive provider education on specificity, laterality, time-based services, split/shared, and global periods. Regulatory Compliance: Maintain adherence to Medicare/Medicaid, commercial payer policies, OIG guidance, LCD/NCD coverage criteria, and modifier usage. Training & SOPs: Create job aids, quick-reference guides, and deliver staff/provider training for updates (CPT/ICD changes, payer policy changes). Data & Process Improvement: Analyze KPIs (DNFB, first-pass yield, days to payment, denial rate by reason, AR > 90, write-offs, net collection rate) and lead improvement initiatives. Systems Optimization: Partner with IT for EHR/PB (e.g., Epic, athena IDX, Cerner, NextGen) configuration, charge router rules, claim scrubber edits, and fee schedule updates. Specialty-Specific Expertise Orthopedics Global Surgical Package: Apply fracture care global rules (casting/splinting included/excluded), post-op modifiers -58/-78/-79, staged/related procedures, return to OR. Injections & Imaging: Bill joint injections (e.g., 20610/20611) with ultrasound guidance (76942) when documented; understand MUEs and bilateral/laterality modifiers (RT/LT, -50). DMEPOS: Manage braces/splints (L-codes/A-codes), proof of delivery, and CMNs where required. Implants & Facility Coordination: Coordinate ASC/HOPD authorizations, implants, device credits, and carve-outs. General Surgery Endoscopy & Procedures: Distinguish screening vs diagnostic colonoscopy (modifiers 33, PT as applicable); apply bundling/edit logic for laparoscopic vs open procedures. Hernia & Soft Tissue: Know payer-specific documentation for hernia types, mesh use, re-do surgery, and post-op complications. Trauma & Assistant Surgeons: Apply assistant surgeon modifiers (-80/-81/-82), trauma activation when relevant, and global rules on staged operations. Plastic Surgery (Reconstructive & Cosmetic) Medical Necessity & Photos: Manage reconstructive vs cosmetic determinations, pre-auths with photo documentation, and payer medical policies. Complex Repairs & Flaps: Code layered closures, tissue rearrangements, flaps/grafts, breast reconstruction (timing and laterality). Financial Consents: Enforce self-pay estimates, ABNs/financial waivers for non-covered cosmetic services, and dual billing (cosmetic + medical when appropriate). ENT (Otolaryngology) Allergy Services: Bill allergy testing (95004/95024), serum prep (95165), and immunotherapy administration (95115/95117) per payer guidelines. Audiology & Vestibular: Understand diagnostics (e.g., 92557, 92567, 92540), medical necessity, and supervision requirements. Sinus/Otologic Procedures: Apply endoscopic sinus surgery coding, septoplasty, tympanostomy tube policies, and procedure bundling rules. Ophthalmology E/M vs Eye Codes: Apply ophthalmic exam codes (92002-92014) vs E/M based on payer; understand incident-to and time/documentation requirements. Imaging & Testing: Bill OCT (92133/92134), visual fields (92083), fundus photos (92250) with LCD-driven indications and frequency limits. Drugs & Injections: Manage intravitreal injections (67028) with buy-and-bill J-codes (e.g., anti-VEGF), wastage reporting (JW/JZ), units, and serial treatment auths. Qualifications Education: High school diploma or equivalent required; Associate's/Bachelor's in Healthcare Administration, HIM, Business, or related field preferred. Certifications: CPC, COC, CPB, CCS-P, or CMOM strongly preferred; specialty credentials (e.g., COSC for orthopedics, COA/COT familiarity for ophthalmology) a plus. Experience: 3-5+ years in professional billing/coding; multi-specialty experience required with at least two of the target specialties. Knowledge: Deep understanding of CPT/HCPCS, ICD-10-CM, global periods, modifiers, NCCI, MUEs, LCD/NCD, and payer medical policies (Medicare, Medicaid, commercial). Systems: Proficiency with EHR/PM/claim scrubbers (e.g., Epic, athenahealth, NextGen, Cerner, eClinicalWorks, Availity, Change Healthcare). Skills: Advanced denial analytics, root-cause problem solving, provider education, clear written appeals, and cross-functional collaboration. Core Competencies Regulatory & Payer Policy Mastery Detail Orientation & Audit Rigor Data Literacy (Excel/BI) & Trend Analysis Communication & Training Delivery Change Management & Process Design Professional Judgment & Confidentiality (HIPAA) Working Conditions Office-based with potential hybrid/remote arrangement. Occasional travel to clinic sites for training or audits. Ability to meet cyclical deadlines (month-end close, payer audits, coding updates).

Located in Jacksonville Beach since 2009, our North Florida Surgeons Beaches 2 campus is tucked away in a residential area of Jacksonville Beach behind Baptist Medical Center. In addition to all things general surgery, we focus on breast disease, foregut and reflux surgery, melanoma, colon disease and colorectal issues with robotic assisted, laparoscopic and open surgical techniques where applicable. Our Office is seeking an experienced and dedicated Referral Coordinator to join our team! Here's what you will need! The referral coordinator positively impacts the patient experience by ensuring all patient insurances are verified and all authorizations are properly obtained prior to the patient visit. The referral coordinator will be well versed in all payer specific insurance verification and authorization rules for all providers and services. Job duties would include answering multi-line phones, scheduling patient appointments and obtaining referrals and authorizations for patient consultations and surgery, making patient charts and handling medical records. The referral coordinator must be detail-oriented and possess the knowledge and understanding to read clinical documentation to provide additional information to insurance carriers. The referral coordinator is able to communicate effectively with patients, physicians, insurance carriers as effective communication will promote a positive patient experience. Team members in this position must consistently demonstrate a positive demeanor, must be self-motivated, have a strong work ethic, and must be a team player. Requirements Excellent customer service skills (A MUST!) Knowledge of EMR software and necessary computer skills to successfully do the job (Athena preferred) Knowledge of insurance plans and guidelines with a minimum of 1 years of experience with medical insurance authorizations and referrals

Located in one of the nation's most sought-after coastal destinations, Northeast Florida's largest and most distinguished name in surgical care is actively seeking an Acute Care Surgeon to join the private practice team at North Florida Surgeons, Baptist South Division. What You Can Expect Hospital consultations, emergency room consultations, surgical care, and follow up at a 400 bed hospital in a booming suburban location in Jacksonville, Florida. High volume of acute surgical cases anticipated with daily dedicated OR availability. Coverage is 7 days on and 7 days off, Monday thru Thursday 7am to 5pm & full coverage Friday thru Sunday. Clinic 1/2 day per week. Robotic capability. Endoscopy not required. Competitive Salary What You Will Need Board Certified/Board Eligible General Surgery Comfort level with all aspects of acute care general surgery Who We Are North Florida Surgeons is one of the largest multi-specialty groups in the Southeastern United States. By combining advanced technology with the highest caliber of physician expertise, patients benefit from quality outcomes and surgeons enjoy an environment of collaboration. Education Required Doctorate of Medicine Education Preferred Doctorate of Medicine Experience 1 year of experience is preferred License and Certification Basic Life Support (BLS) Preferred Licensed Physician Required Drug Enforcement Administration (DEA) License Required Board Certified/Board Eligible General Surgery Location Baptist South 14550 Old St. Augustine Rd Jacksonville, FL, 32258

North Florida Surgeons is a leading healthcare provider committed to delivering exceptional patient care and service. We have over 350 medical providers and physician extenders and are currently seeking a detail-oriented and motivated Medical Billing Team Lead to lead and support our revenue cycle accounts receivables team. This role is responsible for assisting in the oversight of the medical billing team to ensure accurate and timely submission of claims, payment posting, and resolution of billing issues. This role serves as a liaison between the billing staff, management, and other departments, ensuring compliance with healthcare regulations and optimizing revenue cycle performance. Key Responsibilities: Support a team of medical billing and accounts receivable specialists, providing guidance, training, and performance feedback. Monitor billing workflows to ensure timely and accurate claim submission, payment posting, and/or denial management. Review and resolve complex billing issues, including coding discrepancies, payer rejections, and appeals. Collaborate with clinical and administrative staff to ensure proper documentation and coding practices. Maintain up-to-date knowledge of payer policies, billing regulations, and industry standards (e.g., HIPAA, CMS guidelines). Generate and analyze billing reports to identify trends, areas for improvement, and team performance metrics. Assist in the development and implementation of billing policies and procedures. Ensure compliance with internal controls and external audit requirements. Act as a point of escalation for team members and communicate effectively with leadership. Qualifications: High school diploma or equivalent required; associate or bachelor's degree in healthcare administration, business, or related field preferred. Minimum of 3 years of experience in medical billing, with at least 1 year in a supervisory or lead role. Strong understanding of medical terminology, CPT/ICD-10 coding, and insurance claim processes. Proficiency in billing software (e.g., Epic, Cerner, Athenahealth, or similar) and Microsoft Office Suite. Excellent organizational, analytical, and communication skills. Ability to lead and motivate a team in a fast-paced environment.

About the Role: We are seeking a knowledgeable and engaging Revenue Cycle Trainer to join our Revenue Cycle team. This role is responsible for developing and delivering training programs that ensure staff understand revenue cycle processes, compliance standards, and organizational policies. Key Responsibilities: Conduct training for new hires and existing staff on billing, coding, claims processing, and reimbursement procedures. Develop and maintain training materials that meet regulatory and organizational standards. Monitor training effectiveness and provide ongoing education as needed. Qualifications: Associate's or Bachelor's degree in Healthcare Administration or related field preferred. 3+ years of experience in revenue cycle operations or medical billing. Strong communication and presentation skills; proficiency with Microsoft Office and EHR systems. Experience with Athena Why Join Us: Competitive compensation and benefits Opportunity to make an impact on operational excellence Collaborative and supportive work environment

Technician Jacksonville, FL • Florida Eye Specialists- Gate Parkway Description Starting pay based on experience! We are looking for dedicated Ophthalmic Technicians for our rapidly growing practice! Technicians will perform advanced technical ophthalmic procedures, measurements and tests to provide physician data and assist in patient care. No experience necessary - Willing to train the right person! About us: Florida Eye Specialists is a top provider in eye care for the greater Jacksonville area and is the preferred provider for the Jacksonville Jaguars! There are several locations in and around Jacksonville and we are growing every day! The physicians and staff of Florida Eye Specialists are united by a common passion for excellence in eye care. Our doctors have dedicated numerous years of medical school, residency, fellowship and post-fellowship training to eye-disease research and education. Summary: The Ophthalmic Technician performs advanced technical ophthalmic procedures, measurements and tests to provide physician data and assist in patient care. Due to the nature of the business, this position will be required to travel to multiple locations, based on clinic needs. Benefits: After successful completion of a 90-day probationary period, Full Time employees will be eligible for the following benefits: · Paid Time Off & Paid Holidays · Medical, Dental & Vision · STD & LTD · 401k & Profit Sharing-After 1 year Requirements Requirements: · Basic understanding of Medical Terminology (preferably ophthalmology) · Excellent verbal and written communication skills · Ability to interact with patients and employees in a courteous, professional manner at all times · Excellent organizational skills and attention to detail · Ability to multi-task and function well in a high-paced and at times stressful environment Education and Experience: · High School Diploma or equivalent · Minimum of one year of experience in similar role preferred · COA or COT certification is preferred

North Florida Surgeons is a leading healthcare provider committed to delivering exceptional patient care and service. We have over 350 medical providers and physician extenders and are currently seeking a detail-oriented and motivated Billing /Patient Accounts Supervisor to lead and support our patient accounts team. This role is responsible for overseeing daily operations related to billing, collections, account resolution, and customer service, ensuring compliance with regulatory standards and internal policies. The ideal candidate will have strong leadership skills, a deep understanding of healthcare revenue cycle processes, and a commitment to delivering exceptional service to patients and providers. Key Responsibilities: Supervise and coordinate the activities of the patient accounts team, including billing, follow-up, and collections. Monitor performance metrics and ensure timely and accurate processing of claims and payments. Train, mentor, and evaluate staff to promote professional development and operational excellence. Collaborate with other departments to resolve account discrepancies and improve workflow efficiency. Ensure compliance with federal, state, and payer regulations, including HIPAA and billing guidelines. Assist in developing and implementing policies and procedures to enhance revenue cycle performance. Respond to escalated patient inquiries and resolve complex account issues. Prepare reports and provide analysis to leadership regarding account status, trends, and team performance. Qualifications: Associate's or Bachelor's degree in Business, Healthcare Administration, or related field preferred. Minimum of 3 years of experience in healthcare billing, patient accounts, or revenue cycle operations. Prior supervisory or team lead experience strongly preferred. Knowledge of insurance billing, coding, reimbursement methodologies, and regulatory requirements. Proficiency in electronic health records (EHR) and billing systems. Strong analytical, communication, and organizational skills. Ability to lead a team in a fast-paced, deadline-driven environment.

Job Description About Company: North Florida Pediatrics (NFP) is a trusted and leading provider of comprehensive pediatric care, proudly serving families throughout North Florida. Founded with a mission to deliver high-quality, compassionate, and accessible healthcare, NFP is committed to nurturing the physical, emotional, and developmental well-being of every child we serve. With multiple clinic locations, a team of dedicated pediatric professionals, and a strong focus on preventive care, NFP offers a wide range of services including well-child visits, immunizations, chronic disease management, and behavioral health support. We believe in building long-lasting relationships with our patients and their families, creating a welcoming environment where children can thrive. At NFP, we also invest in innovation, continuous improvement, and community partnerships to ensure that every child receives the best possible care-today and into the future. Our Mission: To provide exceptional, compassionate care to children and families across North Florida, helping every child grow up healthy and strong. Job Title: CMA/CNA Department: Nursing Reports To: Nursing Manager Employment Status: Non- Exempt Supervisory Responsibilities: None, except when chosen as nursing team lead About the Role: The CMA/CNA (Certified Medical Assistant/Certified Nursing Assistant) role is pivotal in delivering high-quality patient care within a healthcare setting in Starke. This full-time position focuses on supporting medical professionals by performing clinical and administrative tasks that ensure smooth and efficient patient flow. The successful candidate will be responsible for assisting with patient examinations, taking vital signs, and providing compassionate care to patients with diverse needs. Additionally, this role involves maintaining accurate patient records and collaborating closely with healthcare teams to enhance patient outcomes. Ultimately, the CMA/CNA will contribute significantly to creating a supportive and safe environment for patients and staff alike. Minimum Qualifications: Current and valid certification as a Medical Assistant (CMA) or Nursing Assistant (CNA). Minimum 1-3 years experience. High school diploma or equivalent. Basic Life Support (BLS) certification. Demonstrated ability to perform clinical and administrative tasks in a healthcare environment. Strong understanding of patient privacy and confidentiality regulations. Preferred Qualifications: Previous experience working in a clinical or hospital setting. Pediatric and/or rural health care experience. Additional certifications such as Phlebotomy or EKG Technician credentials. Familiarity with electronic health record (EHR) systems. Excellent interpersonal and communication skills. Ability to handle multiple tasks efficiently in a fast-paced environment. Responsibilities: Assist healthcare providers during patient examinations and procedures by preparing patients and necessary equipment. Maintain confidentiality according to HIPAA guidelines. Adhere to infection control procedures and safety precautions including always keeping exam rooms and nursing stations clean and professional. Measure and record vital signs such as blood pressure, temperature, pulse, and respiration rates accurately. Administer vaccinations, medications through subcutaneous, intramuscular, or oral route. Maintain and update patient medical records with precision and confidentiality. Ensure cleanliness and sterilization of medical instruments and examination rooms. Communicate effectively with patients and their families to provide education and emotional support. Coordinate with nursing and medical staff to facilitate efficient patient care and workflow. Skills: The required skills enable the CMA/CNA to perform essential clinical duties such as taking vital signs, assisting with patient care, and maintaining accurate records, which are critical for patient safety and care quality. Strong communication skills are used daily to interact compassionately with patients and collaborate effectively with healthcare teams. Organizational skills help manage multiple responsibilities, ensuring timely and efficient patient service. Preferred skills like familiarity with EHR systems enhance the ability to document and retrieve patient information accurately, improving workflow. Additionally, technical skills such as phlebotomy or EKG proficiency, when present, allow the candidate to provide broader support to medical staff, increasing overall care efficiency.

Physician Assistant Jacksonville, FL • Baptist South LLC Description Physician Assistant - General Surgery Practice Salary: Competitive, Based on Experience Benefits: Health insurance, Paid time off, Retirement plan, Continuing medical education (CME) support, Malpractice coverage About Us: We are a well-established, patient-focused general surgery practice committed to providing exceptional care. Our team of surgeons and healthcare professionals is dedicated to delivering comprehensive surgical services to the community. We are seeking a compassionate, skilled, and dynamic Physician Assistant (PA) to join our growing team. If you are looking for an opportunity to work in a supportive environment where you can make a significant impact on patient care, we would love to hear from you! Position Overview: The Physician Assistant will work closely with our surgeons, providing high-quality patient care across a variety of general surgery procedures. The ideal candidate will have a strong clinical background, excellent communication skills, and the ability to collaborate with a multidisciplinary team. Key Responsibilities: Conduct patient assessments and history-taking during pre-operative and post-operative visits. Assist with surgeries as directed by the supervising surgeon, including preparation and closure of surgical sites. Perform minor surgical procedures and interventions, as appropriate. Order and interpret diagnostic tests, such as labs, imaging, and pathology reports. Provide post-operative care, including wound management, patient education, and follow-up care. Collaborate with physicians and other healthcare providers to develop patient care plans. Counsel patients and families on surgical procedures, risks, and recovery expectations. Maintain accurate patient records and documentation in accordance with practice protocols and regulatory guidelines. Participate in ongoing medical education and professional development. Requirements Qualifications: Master's degree in Physician Assistant Studies from an accredited program. Current and valid state licensure as a Physician Assistant (PA-C). Excellent communication, interpersonal, and organizational skills. Ability to work well in a team environment and handle a variety of patient needs. Compassionate, detail-oriented, and committed to providing the highest level of patient care. Why Join Us? Work with a collaborative and experienced team of surgeons and medical professionals. Supportive, patient-centered practice environment. Competitive compensation package with comprehensive benefits. Benefits: 401(k) Dental insurance Flexible schedule Health insurance Life insurance Paid time off Retirement plan Vision insurance Medical Specialty: Perioperative Care Surgery Ability to Commute: Jacksonville, FL 32258 (Required)