Automotive Sales Associate
O'Gara Westlake Village job in Thousand Oaks, CA
Job Description
Are you currently a top Sales performer at your Dealership but feel undervalued? We can help! Join a dynamic team in Westlake Village and work for a Top 10 Dealership in the Nation!
What We Offer
Medical Benefits
Fully Paid Dental and Vision
Retirement Saving 401K Plan
Paid Vacation
Paid Holidays
Inclusive work environment
Constant training
Opportunity for growth
Earn up to 27% commissions with no New Car Packs and competitive monthly bonuses
Employee vehicle purchase plan
We are looking for experienced, energetic, customer focused Sales Representatives who are looking for an above average opportunity to engage with our clients!
What you'll bring to the table
You are self-motivated and driven to sell our Award Winning Hyundai and Genesis Brand.
You work well in high ethical work environment.
You enjoy providing excellent customer service
You have excellent written, communication and negotiation skills.
You are able to carry out instructions provided in written, oral or diagram form.
You have and maintain an excellent driving record
Requirements
Minimum high school diploma or GED equivalent required
Minimum 3 years auto sales experience
Current, valid drivers license and satisfactory Motor Vehicle Report (MVR)
All candidates are subject to a pre-employment background check and drug screening
O'GARA is and Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website:
Sales Porter
The O'Gara Group job in Thousand Oaks, CA
Sales Porters clean new and used vehicles and deliver vehicles as needed. This role will run errands when needed (i.e., pickup customers, mail, deliver parts, etc.) and fill in for vacation and when shorthanded in sales and service. Sales Porter will also maintain the lot and check vehicles before going home to make sure they are locked and no damage has been done.
REQUIREMENTS AND QUALIFICATIONS
High school diploma or GED
Experience with ultra-luxury/high-end vehicles preferred
Take accurate notes on vehicle condition
Prior dealership, porter experience a plus
Follow proper and explicit instructions
Excellent customer service skills are expected
Strong communication skills
Valid California driver's license and insurable
Drive manual and automatic transmissions
Team-oriented with a positive, friendly disposition
Ability to use hand tools and power washers
Productivity through time management
DUTIES AND RESPONSIBILITIES
Clean vehicle interiors and exteriors in compliance with all company standards and client requests
General lot maintenance
Wash cars, new and used car prep
Give customers rides to their home or employer
Pick up mail, other pick-ups, and/or deliveries as requested
Perform inspections and keep complete, accurate records of the vehicle's condition
Move and park vehicles, deliver or pick up vehicles to correct locations if needed
Ensure cleanliness of the interiors and exteriors of vehicles on the lot
Other duties as assigned by management
EMPLOYEE BENEFITS
Health, Dental, and Vision coverage for employee
401k Plan
Paid time off
Paid training, growth opportunities
Employee vehicle purchase plans
Discounts on products and services
Long-term job security
Compensation: $19.50/hr.
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status
Auto-ApplyAutomotive Business Office Clerk
The O'Gara Group job in Thousand Oaks, CA
Business Office Clerk will provide administrative support to the Accounting Department and O'GARA's Corporate Office as needed. This role will assist with inventory, database and record maintenance, prepare financial reports, issue checks, and make deposits. Business Office Clerk needs to understand accounting and financial principles.
REQUIREMENTS AND QUALIFICATIONS
1-2 years of automotive industry business office accounting/reporting experience
Intermediate to Advanced in Excel is a must
Degree preferred but not required
Detail-oriented, excellent communication skills and professional personal appearance
Initiative-taking; able to effectively prioritize tasks and organize workload
DUTIES AND RESPONSIBILITIES
Provide administrative support to the Business Office and Corporate Office
Preparing daily cash flow and/or financial reports for management
Prepare daily flooring payoff report to provide to Controller and/or other management
Assists with flooring audits on an as-needed basis
Prepare daily bank reconciliations, research, and resolve discrepancies
Reviews O'GARA's outstanding receivables on an ongoing basis and provides weekly/monthly reporting to assist in collection. (i.e., contracts in transit, vehicle, factory incentives, and warranty A/R)
Reconcile schedules assigned - weekly/monthly
Prepares journal entries for adjustments made to assigned schedules and submits authorization and posting
Completes timely end-of-month accounting reconciliations and reports
Assists with the filing of inventory and deal jackets, etc. Also, runs errands to the Bank, Post Office, etc.
Coordinate annual storage of Business Office documentation to off-site storage
Assist in interim and annual audits as needed
Abiding by all O'GARA procedures and GAAP accounting principles
Any other duties as assigned by Management
EMPLOYEE BENEFITS
Health, Dental, and Vision coverage for employees
401K Plan
Paid time off
Paid training, growth opportunities
Employee vehicle purchase plans
Discounts on products
Compensation: $27.00 - $32.00/hr.
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
Auto-ApplyCar Wash / Detailer
O'Gara Beverly Hills job in Los Angeles, CA
Job Description
Car Wash/Detailer are responsible for performing a variety of duties related to the sale and upkeep of new/ used vehicles and helping O'GARA improve the overall quality and effectiveness of its customer interactions, especially during the vehicle buying process. This role strives to maintain clean and luxurious appearing vehicles and assist with preserving our upmarket showroom ambience. To perform this job successfully, Car Wash/Detailer must have reliable ability to operate and maneuver vehicles safely in all types of conditions, including multi-vehicle driving environments, congested areas with obstacles and limited space, and mastery of reversing and parallel parking.
REQUIREMENTS AND QUALIFICATIONS:
High school diploma or GED
Take accurate notes on vehicle condition
Prior dealership/porter experience a plus
Follow proper and explicit instructions
Professional appearance and disposition
Excellent customer service skills are expected
Strong communication skills; listening
Comfort utilizing sales closing techniques
Outstanding customer service skills
Valid California driver's license; insurable
Drive manual and automatic transmissions
Team-oriented with a positive, friendly disposition
Ability to use hand tools and power washers
Productivity through time management
DUTIES AND RESPONSIBILITIES:
Assist with service write-up and tagging customer cars
Clean area around service department
General lot maintenance
Moving vehicles
Go on dealer trades. Must be able to do all paperwork involved. Responsible for inspecting both our vehicle and the unit we are receiving for perfect condition and missing equipment
Wash cars
New and used car prep
Other duties as assigned by supervisor
EMPLOYEE BENEFITS:
Health, Dental and Vision coverage for employee
401k Plan
Paid time off
Paid training, growth opportunities
Employee vehicle purchase plans
Discounts on products and services
Long term job security
Compensation: $20.00 - 24.00/hr.
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status
Rolls-Royce - Bentley Service Technician
The O'Gara Group job in Thousand Oaks, CA
O'GARA in Thousand Oaks has an immediate opening for a highly qualified Service Technician in our incredibly busy service department. O'GARA has been a prestigious name in the Luxury automotive space for decades with multiple locations and Brands. We represent Rolls-Royce, Bentley, Lamborghini, McLaren, Pagani, Aston Martin, Koenigsegg and other Luxury vehicles. We're not just looking for a technician, we're looking for a team member. Our ideal candidate takes pride in their work, values teamwork, and is committed to delivering high-quality service to every customer. Come join us working with Brands that represent automotive history with the highest pedigree and enjoy the financial benefits that come with it.
What We're Looking For
Prior Rolls-Royce/Bentley experience preferred.
We will consider prior Audi, Porsche, BMW and VW experience if highly skilled.
Must have extensive knowledge and skill with electrical systems.
Certifications with Bentley and Rolls-Royce move to the front.
EV knowledge and certifications.
Compensation will be based on experience and skill level
REQUIREMENTS AND QUALIFICATIONS
High school diploma or the equivalent
Must have valid California Driver's License and be insurable
ASE certification preferred
Proficient mechanical skills
Ability to collaborate with the public, sometimes with several customers at a time
Excellent verbal and written communication skills
Proficient knowledge of dealership computer systems
Must have valid in-state driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle
Must be a team player with impeccable honesty and integrity
Maintain a high level of professional personal appearance and conduct
DUTIES AND RESPONSIBILITIES
Receive Repair Orders from dispatcher on a computer terminal and take the vehicle to stall areas
Perform work on Repair Orders with efficiency and accuracy, in accordance with dealership and factory
Communicate with Parts Department to obtain needed parts. Inform Service Manager if a vehicle is awaiting parts and pursue special ordering of parts, if appropriate
Save and tag parts if the job is under warranty or if requested by the customers
Examine the vehicle to determine if additional safety or service work is required
Inform Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised
Diagnose the cause of any malfunction and perform repair, if authorized by the customers
Document work performed on each vehicle on the Repair Order using the concern, cause, and correction format. State repair diagnosis/description as clearly as possible on your terminal, as this is what the Customers will see and how the billing will be determined
Road test vehicles to quality check work performed as required, keeping in mind that customers' vehicles should not be used for personal errands and should not be operated illegally or unsafely
Seat belts must always be worn
Continually monitor status of each vehicle and inform the Service Manager. Escalate "wait" jobs as much as possible. Monitor promised times and advise if there will be a problem meeting a promised time as soon as it becomes apparent
Ensure that customers' vehicles are returned to them as clean as they were prior to being serviced
Properly use the special tools and equipment provided by the Service Department
Maintain an inventory of tools not normally inventoried by the Service Department as "special tools"
Maintain the workspace assigned in an organized and clean manner
Produce quality work that displays pride in workmanship
Review technical bulletins and other publications as assigned by management
Participate and utilize technical training as requested by management
Attend training classes as directed by management
Perform other job-related duties as assigned by corporate management
Benefits
Health, dental, and vision coverage
Paid time off and vacation
Employee vehicle purchase plans
Retirement saving-401K plan
Life and disability benefits plans
Paid training, growth opportunities
Discounts on products and services
Long term job security
Compensation: $33.00 -45.00/hr. (Depending on experience)
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
Auto-ApplyHR Assistant
The O'Gara Group job in Thousand Oaks, CA
Human Resources Assistant will be responsible for facilitating the human resource processes for all dealerships. This role provides administrative support to the human resource function as needed, including record-keeping, file maintenance, data entry, and employee liaison.
REQUIREMENTS AND QUALIFICATIONS
Strong understanding of HR department operations
Experience in the automotive industry preferred
A minimum of two years of experience in an HR-related function, or three to five years of administrative experience is required
Working knowledge of HR Administration best practices
Working knowledge of state & federal employment laws
Solid writing and verbal communication skills
Expert in Microsoft Word
Ability to communicate with all levels of management
Strong planning and organization skills
Ability to meet multiple deadlines
Ability to work independently with general supervision
Ability to build positive relationships and effectively manage conflict
Excellent personal computer skills including Microsoft Office applications
Experience with HR Management Systems such as Paylocity
A Bachelor's degree in Business, Human Resources or a related field is preferred OR PHR-SHRM-CP certification
Understanding of EEO and governmental compliance laws
Strong organization, communication, and interpersonal skills
Ability to work in a team-oriented environment to accomplish common goals
Ability to multi-task and prioritize. Ability to work at a fast pace in a dynamic changing environment
DUTIES AND RESPONSIBILITIES
Assists in the execution of specific recruitment strategies (e.g., career fairs, job postings, screening candidates)
Provide recruiting support as it relates to new employee onboarding
Follow-up to ensure completion of onboarding such as completion of the application, health insurance forms, etc.
Support the ongoing administration of district training and development programs, including participant registration, organization of logistics and catering, and preparing materials. Responsibilities also include maintaining library courseware and materials, as well as the training database
Assists the HR team in tracking and reporting metrics related to HR, Compliance, and Training
Acts as a liaison to employees, answering basic questions pertaining to HR policies, or directing employees to the appropriate resource
Assist the HR team in the coordination, communication, and implementation of HR initiatives and programs at the dealerships, including recruitment initiatives and coordination of employee engagement initiatives
Performs other Administrative and HR duties as assigned
EMPLOYEE BENEFITS
Health, Dental and Vision coverage for employee
401k Plan
Paid time off
Paid training, growth opportunities
Employee vehicle purchase plans
Discounts on products and services
Long term job security
Compensation: $20.00 - 25.00/hr. (depending on experience)
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status
Auto-ApplyLuxury Sales Specialist
The O'Gara Group job in Thousand Oaks, CA
Luxury Sales Specialist operates as a brand ambassador who focuses on providing exceptional customer service and information on our vehicles with the objective of educating our customers on our products.
REQUIREMENTS AND QUALIFICATIONS
2 years of sales experience in the high-end luxury industry (clothing, jewelry, auto, etc.)
Passion for providing exceptional customer experience with excellent customer service skills, and a desire to deliver top-notch customer service principles and practices
Positive, enthusiastic, and passionate about the automotive industry
High level of proficiency and knowledge of computers, mobile devices, smartphones, and software applications (esp. MS Office, Google Docs, etc.)
Experience with CRM applications (Salesforce) desired
Technologically savvy with the ability to easily maneuver and troubleshoot vehicle technology features
Strong professionalism and personal presentation
Strong sense of teamwork with the ability to also work independently and efficiently
Great attention to detail, highly organized, and excellent verbal, written, and interpersonal communication skills
Ability to work evening hours, weekends, and holidays
Must have a valid Driver License and be insurable
DUTIES AND RESPONSIBILITIES
Be the ambassador for the brand and O'GARA - greet and welcome all customers entering the showroom, assist with controlling the customer flow and traffic, offer beverage service
Deliver exceptional customer service - engage, educate, and excite prospective customers on the brand, vehicles, promotions, and events
Tour the customer around the showroom and exterior lot - showcase and highlight the vehicles and merchandise, introduce to key personnel, and discuss current and upcoming promotions and events
Become the subject matter expert - attend required training classes and sales meetings; obtain the necessary training for factory certification and product knowledge for each model; be up-to-date with any brand and company communication as well as any vehicle alerts, recalls, etc., and help effectively communicate information to involved parties; master all respective brand products - models, stats, price ranges, years, colors, vehicle optionality, and brand competition
Utilize the brand, CRM databases, and tools to achieve and exceed target CRM goals (as set by management) for outbound phone calls, emails, texts, written communication, appointments, follow-ups, and test drives
Ensure all new and current customer contact information and interactions are entered and/or updated into the CRM database promptly
Gather basic information to elegantly “hand over” and introduce/transition the customer to sales team, skillfully utilize the “up system” for sales team
Actively contribute to the achievement of monthly sales and delivery targets by achieving and exceeding individual and store (vehicle and merchandise) sales, and KPI targets set by management
Tour and educate customers before and during test drives; ensure all required protocols, policies, procedures, and safety precautions are followed on all test drives
Present management all offers made by customers to purchase vehicles; assist with compiling all information necessary to complete the deal
Communicate and work with Porters to prepare and stage vehicles in advance of any scheduled appointments or deliveries; for deliveries - ensure all keys, accessories, etc. are prepared and ready for the customer, prepare and coordinate for the reveal ceremony
On deliveries, execute customer documents; tour, educate, and highlight customers on vehicle functions, highlight vehicle features and functions; assist customer with setting up all personal vehicle preferences and sync mobile devices; partner with management to deliver an exceptional customer experience through gifting, meals, photos/videos, etc.
Assist customer with troubleshooting vehicle technology features, provide house-call service for customers in the immediate area (as needed)
Promote brand, company, vehicles, and events thru company social media accounts
Attend on-site and off-site brand and company events as scheduled by management
Effectively work and communicate across all departments (Finance, Service, Parts, Preowned, Marketing, etc.)
Participate in opening/closing showroom procedures
Perform additional responsibilities as assigned by Managers
BENEFITS
Health, dental, and vision coverage for employee
401k KPlan
Paid time off
Paid training, growth opportunities
Employee vehicle purchase plans
Discounts on products and services
Long-term job security
Compensation: minimum wage plus commission
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
Auto-ApplyAutomotive Hyundai Service Technician - HIRING BONUS*
O'Gara Westlake Village job in Thousand Oaks, CA
Job Description
If you'd like to work at one of the busiest repair shops in the region, please contact us now. We are part of a large dealer group and are looking to add several technicians to our super busy service department. We have great benefits and a great work environment with highly competitive pay.
What we're looking for:
Prior Hyundai/Genesis/Kia experience moves to the front
Need A & B and C technicians
The ability to diagnose and repair EV and ICE engines
ASE or dealership manufacturer certifications highly preferred
REQUIREMENTS AND QUALIFICATIONS
High school diploma or the equivalent
Must have valid California Driver's License and be insurable
ASE certification preferred
Proficient mechanical skills
Ability to collaborate with the public, sometimes with several customers at a time
Excellent verbal and written communication skills
Proficient knowledge of dealership computer systems
Must have valid in-state driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle
Must be a team player with impeccable honesty and integrity
Maintain a high level of professional personal appearance and conduct
DUTIES AND RESPONSIBILITIES
Receive Repair Orders from dispatcher on a computer terminal and take the vehicle to stall areas
Perform work on Repair Orders with efficiency and accuracy, in accordance with dealership and factory
Communicate with Parts Department to obtain needed parts. Inform Service Manager if a vehicle is awaiting parts and pursue special ordering of parts, if appropriate
Save and tag parts if the job is under warranty or if requested by the customers
Examine the vehicle to determine if additional safety or service work is required
Inform Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised
Diagnose the cause of any malfunction and perform repair, if authorized by the customers
Document work performed on each vehicle on the Repair Order using the concern, cause, and correction format. State repair diagnosis/description as clearly as possible on your terminal, as this is what the Customers will see and how the billing will be determined
Road test vehicles to quality check work performed as required, keeping in mind that customers' vehicles should not be used for personal errands and should not be operated illegally or unsafely
Seat belts must always be worn
Continually monitor status of each vehicle and inform the Service Manager. Escalate "wait" jobs as much as possible. Monitor promised times and advise if there will be a problem meeting a promised time as soon as it becomes apparent
Ensure that customers' vehicles are returned to them as clean as they were prior to being serviced
Properly use the special tools and equipment provided by the Service Department
Maintain an inventory of tools not normally inventoried by the Service Department as "special tools"
Maintain the workspace assigned in an organized and clean manner
Produce quality work that displays pride in workmanship
Review technical bulletins and other publications as assigned by management
Participate and utilize technical training as requested by management
Attend training classes as directed by management
Perform other job-related duties as assigned by corporate management
Benefits
Health, Dental and Vision coverage for employee
Competitive compensation with efficiency bonus
401k Plan
Paid time off
Paid training, growth opportunities
Employee vehicle purchase plans
Discounts on products and services
Long term job security
Compensation: $33.00 -50.00/hr. (Depending on experience)
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
Service Advisor
O'Gara Westlake Village job in Thousand Oaks, CA
Job Description
AUTOMOTIVE SERVICE ADVISOR - WESTLAKE HYUNDAI
$5000 - $13,000 per month
We are a fast-paced Hyundai dealership that is part of California auto group. We have had incredible growth year after year and are ready to expand. Our goal is to deliver incredible customer service while building a strong team of motivated professionals.
We are looking for an Automotive Service Advisor to add to our team as we continue to aggressively grow. Hyundai experience is preferred but those with similar experience are encouraged to apply. You must have strong communication skills and be dependable and coachable.
REQUIREMENTS AND QUALIFICATIONS
High School Diploma or the equivalent
Must have Hyundai experience
Maintain a valid California Driver's license and must be insurable
Minimum of three (3) years of experience in the automotive repair industry
Preferred Tekion experience
Knowledge of the occupational hazards and safety precautions
Excellent verbal and written communication skills
Ability to collaborate with several customers at a time
Must be a team player with impeccable honesty and integrity; maintain a high level of professional personal appearance and conduct
DUTIES AND RESPONSIBILITIES
Promptly greet customers in a courteous manner, keep customers informed and engaged with services being rendered to their vehicles
Communicate with customers to determine nature of their vehicle's mechanical problem(s); listen to and help interpret customer's statements accurately
Secure agreements from customers before repairs begin, schedule appointments and approximate time of completion
Obtain customer and vehicle data and accurately identify in dealership's CRM system and on Repair Order; secure method of payment; escort customers to cashier window
Test-drive the vehicle with the customer if there is any question as to the nature of the problem
Inspect all vehicles for bodywork, notify the customer that the work is needed and provide estimate for Body Shop work
Advise customers on necessary care/maintenance for their vehicles and the value of maintaining their vehicles in accordance with manufacturers' specifications
Point out additional needed service work and actively promote service sales
Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc.
Ensure all Repair Orders are accurate to company policy and applicable laws/regulations, including those required by the California Bureau of Automotive Repair
Explain to customer if additional work is necessary, additional cost and time considerations; document all service and repairs accurately on the legally required Repair Order
Identify on Repair Order if repairs special handling is needed, specify repeat repair, and if rush or customer waiting
Provide estimates of labor and parts and, if cost cannot be determined, leave open and contact customer later for approval
Obtain accurate customer contact information for Repair Order and dealership's records; obtain customer's signature on Repair Order
Follow up progress of each Repair Order during the day; contact customer by telephone regarding changes in the estimate or time promised; record changes on Repair Order in approved fashion
Handle telephone inquiries regarding work in process and appointments and return phone messages promptly
Deliver vehicles to customers and answer any questions; review work performed and explain charges or coverage
Ensure all needs were met; ask if there is anything else that can be done. Explain the survey they will receive and the importance of survey
Be responsible for quality control to ensure that work is completed as requested
Keep Quick Pricing Guide, Signals Checklist, Maintenance Menus and other Service Department forms up to date
Interpret warranty information and policies to customers; stay up to date on technical and performance information on all vehicles serviced by dealership
Keep Service Director informed of all problems and potential problems involving repairs, customers and equipment
Refer leads and prospects for vehicle sales to the new and pre-owned car department(s)
Ensure Repair Orders are closed in a timely manner
Report to management any situation or condition that jeopardizes the safety, welfare or integrity of the dealership, its personnel or customers
Maintain an organized workspace
Perform other job-related duties as assigned by management
Comply with all federal, state and local laws, as well as company policy, regarding safeguarding customers' vehicles, property, and information
Attend training classes and utilize technical training as requested by management
EMPLOYEE BENEFITS
Health, Dental, and Vision coverage for employees
401K Plan
Paid time off
Paid training, growth opportunities
Employee vehicle purchase plans
Discounts on products
Compensation: minimum wage plus commissions
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
Service Porter
The O'Gara Group job in Thousand Oaks, CA
Service Porters are responsible for performing a variety of duties related to the sale and upkeep of new/ used vehicles. This role will be responsible for operating and maneuvering vehicles safely.
REQUIREMENTS AND QUALIFICATIONS
High school diploma or GED
Take accurate notes on vehicle condition
Prior dealership, porter experience a plus
Follow proper and explicit instructions
Professional appearance and disposition
Excellent customer service skills are expected
Strong communication skills
Valid California driver's license and insurable
Drive manual and automatic transmissions
Team-oriented with a positive, friendly disposition
Ability to use hand tools and power washers
Productivity through time management
DUTIES AND RESPONSIBILITIES
Assist with service write-up and tagging customer cars
Give customers rides to their home and employer
Clean the area around the service department
Maneuver vehicles in congested areas and parallel park
General lot maintenance
Operate vehicles in all types of conditions and driving environments with limited space and obstacles
Moving vehicles
Pick up mail and do other pick-ups & deliveries as requested
Go on dealer trades. Must be able to do all paperwork involved. Responsible for inspecting both our vehicle and the unit we are receiving for perfect condition and missing equipment
Wash cars
New and used car prep
Other duties as assigned by the supervisor
EMPLOYEE BENEFITS
Health, Dental, and Vision coverage for employee
401k Plan
Paid time off
Paid training, growth opportunities
Employee vehicle purchase plans
Discounts on products and services
Long-term job security
Compensation: $19.50/hr.
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status
Auto-ApplyAutomotive Sales Associate
The O'Gara Group job in Thousand Oaks, CA
Are you currently a top Sales performer at your Dealership but feel undervalued? We can help! Join a dynamic team in Westlake Village and work for a Top 10 Dealership in the Nation!
What We Offer
Medical Benefits
Fully Paid Dental and Vision
Retirement Saving 401K Plan
Paid Vacation
Paid Holidays
Inclusive work environment
Constant training
Opportunity for growth
Earn up to 27% commissions with no New Car Packs and competitive monthly bonuses
Employee vehicle purchase plan
We are looking for experienced, energetic, customer focused Sales Representatives who are looking for an above average opportunity to engage with our clients!
What you'll bring to the table
You are self-motivated and driven to sell our Award Winning Hyundai and Genesis Brand.
You work well in high ethical work environment.
You enjoy providing excellent customer service
You have excellent written, communication and negotiation skills.
You are able to carry out instructions provided in written, oral or diagram form.
You have and maintain an excellent driving record
Requirements
Minimum high school diploma or GED equivalent required
Minimum 3 years auto sales experience
Current, valid drivers license and satisfactory Motor Vehicle Report (MVR)
All candidates are subject to a pre-employment background check and drug screening
O'GARA is and Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website:
Auto-ApplyLube Technician
O'Gara Westlake Village job in Thousand Oaks, CA
Job Description
Lube Technician will perform basic preventative maintenance, inspect vehicles for potential problems, and troubleshoot issues to ensure vehicles are performing properly and the needs of customers are appropriately addressed. This role is expected to partner with our service department team and management to deliver superior service.
REQUIREMENTS AND QUALIFICATIONS
High school diploma or GED
Take accurate notes on vehicle condition
Prior dealership experience is a must
Follow proper and explicit instructions
Professional appearance and disposition
Strong communication skills; listening
Productivity through time management
Prior technician experience
Valid California driver's license; insurable
Drive manual and automatic transmissions
Team-oriented with a positive, friendly disposition
DUTIES AND RESPONSIBILITIES
Communicate with Parts Department to obtain needed parts
Inform Service Manager if vehicle is down awaiting parts
Save and tag parts if the job is under warranty or if requested by the customer
Examine vehicle to determine if additional safety or service work is required
Inform Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised
Complete a thorough Multi-Point inspection on each vehicle
Document work performed on each vehicle on the Repair Order
Road test vehicles for diagnosis and repair verification
Continually monitor status of each vehicle and inform the Service Manager; escalate "wait" jobs as much as possible; monitor promised times and advise if there will be a problem meeting a promised time as soon as it becomes apparent
Ensure that each vehicle is returned clean
Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers, or its employees
Properly use special tools and equipment provided by dealership or manufacturers; maintain an inventory of standard Technician tools not normally inventoried by dealership as "special tools"
Understand and complete required training for compliance with federal, state, and local regulations
Comply with all federal, state and local laws, as well as company policy, regarding safeguarding customers' vehicles, property, and information
Maintain a clean workspace
Report to management any problems with equipment, tools or dangerous conditions
Produce quality work
Review technical bulletins and other publications as assigned by management
Participate and utilize technical training as requested by management
EMPLOYEE BENEFITS:
Health, Dental, Vision coverage for employee
401K Plan
Paid time off
Paid training, growth opportunity
Employee vehicle purchase plan
Discounts on products and services
Long-term job security
COMPENSATION: $20.00 -25.00/hr. (depending on experience)
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
HR Assistant
O'Gara Westlake Village job in Thousand Oaks, CA
Job DescriptionHuman Resources Assistant will be responsible for facilitating the human resource processes for all dealerships. This role provides administrative support to the human resource function as needed, including record-keeping, file maintenance, data entry, and employee liaison.
REQUIREMENTS AND QUALIFICATIONS
Strong understanding of HR department operations
Experience in the automotive industry preferred
A minimum of two years of experience in an HR-related function, or three to five years of administrative experience is required
Working knowledge of HR Administration best practices
Working knowledge of state & federal employment laws
Solid writing and verbal communication skills
Expert in Microsoft Word
Ability to communicate with all levels of management
Strong planning and organization skills
Ability to meet multiple deadlines
Ability to work independently with general supervision
Ability to build positive relationships and effectively manage conflict
Excellent personal computer skills including Microsoft Office applications
Experience with HR Management Systems such as Paylocity
A Bachelor's degree in Business, Human Resources or a related field is preferred OR PHR-SHRM-CP certification
Understanding of EEO and governmental compliance laws
Strong organization, communication, and interpersonal skills
Ability to work in a team-oriented environment to accomplish common goals
Ability to multi-task and prioritize. Ability to work at a fast pace in a dynamic changing environment
DUTIES AND RESPONSIBILITIES
Assists in the execution of specific recruitment strategies (e.g., career fairs, job postings, screening candidates)
Provide recruiting support as it relates to new employee onboarding
Follow-up to ensure completion of onboarding such as completion of the application, health insurance forms, etc.
Support the ongoing administration of district training and development programs, including participant registration, organization of logistics and catering, and preparing materials. Responsibilities also include maintaining library courseware and materials, as well as the training database
Assists the HR team in tracking and reporting metrics related to HR, Compliance, and Training
Acts as a liaison to employees, answering basic questions pertaining to HR policies, or directing employees to the appropriate resource
Assist the HR team in the coordination, communication, and implementation of HR initiatives and programs at the dealerships, including recruitment initiatives and coordination of employee engagement initiatives
Performs other Administrative and HR duties as assigned
EMPLOYEE BENEFITS
Health, Dental and Vision coverage for employee
401k Plan
Paid time off
Paid training, growth opportunities
Employee vehicle purchase plans
Discounts on products and services
Long term job security
Compensation: $20.00 - 25.00/hr. (depending on experience)
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status
Car Wash / Detailer
The O'Gara Group job in Los Angeles, CA
Car Wash/Detailer are responsible for performing a variety of duties related to the sale and upkeep of new/ used vehicles and helping O'GARA improve the overall quality and effectiveness of its customer interactions, especially during the vehicle buying process. This role strives to maintain clean and luxurious appearing vehicles and assist with preserving our upmarket showroom ambience. To perform this job successfully, Car Wash/Detailer must have reliable ability to operate and maneuver vehicles safely in all types of conditions, including multi-vehicle driving environments, congested areas with obstacles and limited space, and mastery of reversing and parallel parking.
REQUIREMENTS AND QUALIFICATIONS:
High school diploma or GED
Take accurate notes on vehicle condition
Prior dealership/porter experience a plus
Follow proper and explicit instructions
Professional appearance and disposition
Excellent customer service skills are expected
Strong communication skills; listening
Comfort utilizing sales closing techniques
Outstanding customer service skills
Valid California driver's license; insurable
Drive manual and automatic transmissions
Team-oriented with a positive, friendly disposition
Ability to use hand tools and power washers
Productivity through time management
DUTIES AND RESPONSIBILITIES:
Assist with service write-up and tagging customer cars
Clean area around service department
General lot maintenance
Moving vehicles
Go on dealer trades. Must be able to do all paperwork involved. Responsible for inspecting both our vehicle and the unit we are receiving for perfect condition and missing equipment
Wash cars
New and used car prep
Other duties as assigned by supervisor
EMPLOYEE BENEFITS:
Health, Dental and Vision coverage for employee
401k Plan
Paid time off
Paid training, growth opportunities
Employee vehicle purchase plans
Discounts on products and services
Long term job security
Compensation: $20.00 - 24.00/hr.
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status
Auto-ApplyLuxury Sales Specialist
The O'Gara Group job in Beverly Hills, CA
Luxury Sales Specialist operates as a brand ambassador who focuses on providing exceptional customer service and information on our vehicles with the objective of educating our customers on our products.
REQUIREMENTS AND QUALIFICATIONS
2 years of sales experience in the high-end luxury industry (clothing, jewelry, auto, etc.)
Passion for providing exceptional customer experience with excellent customer service skills, and a desire to deliver top-notch customer service principles and practices
Positive, enthusiastic, and passionate about the automotive industry
High level of proficiency and knowledge of computers, mobile devices, smartphones, and software applications (esp. MS Office, Google Docs, etc.)
Experience with CRM applications (Salesforce) desired
Technologically savvy with the ability to easily maneuver and troubleshoot vehicle technology features
Strong professionalism and personal presentation
Strong sense of teamwork with the ability to also work independently and efficiently
Great attention to detail, highly organized, and excellent verbal, written, and interpersonal communication skills
Ability to work evening hours, weekends, and holidays
Must have a valid Driver License and be insurable
DUTIES AND RESPONSIBILITIES
Be the ambassador for the brand and O'GARA - greet and welcome all customers entering the showroom, assist with controlling the customer flow and traffic, offer beverage service
Deliver exceptional customer service - engage, educate, and excite prospective customers on the brand, vehicles, promotions, and events
Tour the customer around the showroom and exterior lot - showcase and highlight the vehicles and merchandise, introduce to key personnel, and discuss current and upcoming promotions and events
Become the subject matter expert - attend required training classes and sales meetings; obtain the necessary training for factory certification and product knowledge for each model; be up-to-date with any brand and company communication as well as any vehicle alerts, recalls, etc., and help effectively communicate information to involved parties; master all respective brand products - models, stats, price ranges, years, colors, vehicle optionality, and brand competition
Utilize the brand, CRM databases, and tools to achieve and exceed target CRM goals (as set by management) for outbound phone calls, emails, texts, written communication, appointments, follow-ups, and test drives
Ensure all new and current customer contact information and interactions are entered and/or updated into the CRM database promptly
Gather basic information to elegantly “hand over” and introduce/transition the customer to sales team, skillfully utilize the “up system” for sales team
Actively contribute to the achievement of monthly sales and delivery targets by achieving and exceeding individual and store (vehicle and merchandise) sales, and KPI targets set by management
Tour and educate customers before and during test drives; ensure all required protocols, policies, procedures, and safety precautions are followed on all test drives
Present management all offers made by customers to purchase vehicles; assist with compiling all information necessary to complete the deal
Communicate and work with Porters to prepare and stage vehicles in advance of any scheduled appointments or deliveries; for deliveries - ensure all keys, accessories, etc. are prepared and ready for the customer, prepare and coordinate for the reveal ceremony
On deliveries, execute customer documents; tour, educate, and highlight customers on vehicle functions, highlight vehicle features and functions; assist customer with setting up all personal vehicle preferences and sync mobile devices; partner with management to deliver an exceptional customer experience through gifting, meals, photos/videos, etc.
Assist customer with troubleshooting vehicle technology features, provide house-call service for customers in the immediate area (as needed)
Promote brand, company, vehicles, and events thru company social media accounts
Attend on-site and off-site brand and company events as scheduled by management
Effectively work and communicate across all departments (Finance, Service, Parts, Preowned, Marketing, etc.)
Participate in opening/closing showroom procedures
Perform additional responsibilities as assigned by Managers
BENEFITS
Health, dental, and vision coverage for employee
401k KPlan
Paid time off
Paid training, growth opportunities
Employee vehicle purchase plans
Discounts on products and services
Long-term job security
Compensation: minimum wage plus commission
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
Auto-ApplyAutomotive Business Office Assistant
The O'Gara Group job in Beverly Hills, CA
Business Office Assistant will provide administrative support to the Accounting Department and O'GARA's Corporate Office as needed. This role will primarily prepare various reports such as cash flow, cash-in-bank, and flooring payoff as well as reconcile monthly bank statements, factory parts statements, flooring, vehicle inventory and other general bookkeeping duties as needed. Business Office Assistant needs to understand accounting and financial principles.
REQUIREMENTS AND QUALIFICATIONS
1-2 years of automotive industry business office accounting/reporting experience
Must be at Intermediate to Advanced level in Excel but Expert level is a plus for this position
Degree preferred but not required
Detail-oriented with excellent communication skills and a professional personal appearance
Initiative-taking; able to effectively prioritize tasks and organize workload to solve any challenges
DUTIES AND RESPONSIBILITIES
Provide administrative support to management as needed, reporting to the Beverly Hills Controller and to the Senior Corporate Data & Reporting Analyst
Preparing daily cash flow reports and other financial reports for executive management
Prepare daily flooring payoff report to provide to the Controller, and other management
Assists with flooring audits on an as-needed basis
Prepare daily bank reconciliations and research and ensure the resolve in any discrepancies
Reviews O'GARA's outstanding receivables on an ongoing basis and provides weekly/monthly reporting to assist in collection. (i.e., contracts in transit, vehicle, factory incentives, and warranty A/R)
Reconcile schedules assigned - weekly/monthly
Prepares journal entries for adjustments made to assigned schedules and submits to Controller for authorization and posting
Completes timely end-of-month accounting reconciliations and reports
Periodic scanning of deal jackets, vendor invoices, and EOM reconciliations as requested
Coordinate annual storage of business office documentation to off-site storage
Provide administrative support to management, other departments and team members as needed
Any other duties as assigned by supervisor. Willingly adjusts to unexpected changes or requirements which may fall outside of the routine job tasks, and assists others whenever possible
Assist in interim and annual audits as needed
Abiding by all O'GARA procedures and GAAP accounting principles
Any other duties as assigned by Management
EMPLOYEE BENEFITS
Health, Dental, and Vision coverage for employees
401K Plan
Paid time off
Paid training, growth opportunities
Employee vehicle purchase plans
Discounts on products
Compensation: $27.00 - $32.00/hr. (depending on experience)
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
Auto-ApplyLuxury Service Technician
O'Gara Beverly Hills job in Los Angeles, CA
Job Description
Luxury Service Technicians perform basic preventative maintenance, inspect vehicles for potential problems, and troubleshoot issues to ensure vehicles are performing properly and the needs of customers are appropriately addressed. Luxury Service Technicians working for O'GARA are expected to partner with our service department team and dealership management to deliver superior service and education to customers on problems and proposed solutions for their vehicles.
Requirements and Qualifications:
High school diploma or the equivalent
Must have valid California Driver's License and be insurable
ASE certification preferred
Proficient mechanical skills
Ability to collaborate with the public, sometimes with several customers at a time
Excellent verbal and written communication skills
Proficient knowledge of dealership computer systems
Must have valid in-state driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle
Must be a team player with impeccable honesty and integrity
Maintain a high level of professional personal appearance and conduct
Duties and Responsibilities:
Receive Repair Orders from dispatcher on computer terminal and take vehicle to stall areas
Perform work as outlined on Repair Order with efficiency and accuracy, in accordance with dealership and factory
Communicate with Parts Department to obtain needed parts. Inform Service Manager if vehicle is down awaiting parts,
and pursue special ordering of parts, if appropriate
Save and tag parts if the job is under warranty or if requested by the customer
Examine the vehicle to determine if additional safety or service work is required
Inform Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised
Diagnose cause of any malfunction and perform repair, if authorized by the customer
Document work performed on each vehicle on the Repair Order using the concern, cause and correction format. State repair diagnosis/description as clearly as possible on your terminal, as this is what the customer will see and how the billing will be determined
Road test vehicles to quality check work performed as required, keeping in mind that customers' vehicles should not be used for personal errands and should not be operated illegally or unsafely
Seat belts must always be worn
Continually monitor status of each vehicle and inform the Service Manager. Escalate "wait" jobs as much as possible. Monitor promised times and advise if there will be a problem meeting a promised time as soon as it becomes apparent
Ensure that customer's vehicles are returned to them as clean as they were prior to being serviced
Properly use the special tools and equipment provided by the Service Department
Maintain an inventory of normal Technician's tools not normally inventoried by the Service Department as "special tools"
Maintain the workspace assigned in an organized and clean manner
Produce quality work that displays pride of workmanship
Review technical bulletins and other publications as assigned by management
Participate and utilize technical training as requested by management
Attend training classes as directed by management
Perform other job-related duties as assigned by management
EMPLOYEE BENEFITS
Health, Dental, and Vision coverage for employees
401K Plan
Paid time off
Paid training, growth opportunities
Employee vehicle purchase plans
Discounts on products
Compensation: $31.00 - 45.00/hr.
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
Service Advisor
The O'Gara Group job in Thousand Oaks, CA
AUTOMOTIVE SERVICE ADVISOR - WESTLAKE HYUNDAI
$5000 - $13,000 per month
We are a fast-paced Hyundai dealership that is part of California auto group. We have had incredible growth year after year and are ready to expand. Our goal is to deliver incredible customer service while building a strong team of motivated professionals.
We are looking for an Automotive Service Advisor to add to our team as we continue to aggressively grow. Hyundai experience is preferred but those with similar experience are encouraged to apply. You must have strong communication skills and be dependable and coachable.
REQUIREMENTS AND QUALIFICATIONS
High School Diploma or the equivalent
Must have Hyundai experience
Maintain a valid California Driver's license and must be insurable
Minimum of three (3) years of experience in the automotive repair industry
Preferred Tekion experience
Knowledge of the occupational hazards and safety precautions
Excellent verbal and written communication skills
Ability to collaborate with several customers at a time
Must be a team player with impeccable honesty and integrity; maintain a high level of professional personal appearance and conduct
DUTIES AND RESPONSIBILITIES
Promptly greet customers in a courteous manner, keep customers informed and engaged with services being rendered to their vehicles
Communicate with customers to determine nature of their vehicle's mechanical problem(s); listen to and help interpret customer's statements accurately
Secure agreements from customers before repairs begin, schedule appointments and approximate time of completion
Obtain customer and vehicle data and accurately identify in dealership's CRM system and on Repair Order; secure method of payment; escort customers to cashier window
Test-drive the vehicle with the customer if there is any question as to the nature of the problem
Inspect all vehicles for bodywork, notify the customer that the work is needed and provide estimate for Body Shop work
Advise customers on necessary care/maintenance for their vehicles and the value of maintaining their vehicles in accordance with manufacturers' specifications
Point out additional needed service work and actively promote service sales
Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc.
Ensure all Repair Orders are accurate to company policy and applicable laws/regulations, including those required by the California Bureau of Automotive Repair
Explain to customer if additional work is necessary, additional cost and time considerations; document all service and repairs accurately on the legally required Repair Order
Identify on Repair Order if repairs special handling is needed, specify repeat repair, and if rush or customer waiting
Provide estimates of labor and parts and, if cost cannot be determined, leave open and contact customer later for approval
Obtain accurate customer contact information for Repair Order and dealership's records; obtain customer's signature on Repair Order
Follow up progress of each Repair Order during the day; contact customer by telephone regarding changes in the estimate or time promised; record changes on Repair Order in approved fashion
Handle telephone inquiries regarding work in process and appointments and return phone messages promptly
Deliver vehicles to customers and answer any questions; review work performed and explain charges or coverage
Ensure all needs were met; ask if there is anything else that can be done. Explain the survey they will receive and the importance of survey
Be responsible for quality control to ensure that work is completed as requested
Keep Quick Pricing Guide, Signals Checklist, Maintenance Menus and other Service Department forms up to date
Interpret warranty information and policies to customers; stay up to date on technical and performance information on all vehicles serviced by dealership
Keep Service Director informed of all problems and potential problems involving repairs, customers and equipment
Refer leads and prospects for vehicle sales to the new and pre-owned car department(s)
Ensure Repair Orders are closed in a timely manner
Report to management any situation or condition that jeopardizes the safety, welfare or integrity of the dealership, its personnel or customers
Maintain an organized workspace
Perform other job-related duties as assigned by management
Comply with all federal, state and local laws, as well as company policy, regarding safeguarding customers' vehicles, property, and information
Attend training classes and utilize technical training as requested by management
EMPLOYEE BENEFITS
Health, Dental, and Vision coverage for employees
401K Plan
Paid time off
Paid training, growth opportunities
Employee vehicle purchase plans
Discounts on products
Compensation: minimum wage plus commissions
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
Auto-ApplyAutomotive Hyundai Service Technician - HIRING BONUS*
The O'Gara Group job in Thousand Oaks, CA
If you'd like to work at one of the busiest repair shops in the region, please contact us now. We are part of a large dealer group and are looking to add several technicians to our super busy service department. We have great benefits and a great work environment with highly competitive pay.
What we're looking for:
Prior Hyundai/Genesis/Kia experience moves to the front
Need A & B and C technicians
The ability to diagnose and repair EV and ICE engines
ASE or dealership manufacturer certifications highly preferred
REQUIREMENTS AND QUALIFICATIONS
High school diploma or the equivalent
Must have valid California Driver's License and be insurable
ASE certification preferred
Proficient mechanical skills
Ability to collaborate with the public, sometimes with several customers at a time
Excellent verbal and written communication skills
Proficient knowledge of dealership computer systems
Must have valid in-state driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle
Must be a team player with impeccable honesty and integrity
Maintain a high level of professional personal appearance and conduct
DUTIES AND RESPONSIBILITIES
Receive Repair Orders from dispatcher on a computer terminal and take the vehicle to stall areas
Perform work on Repair Orders with efficiency and accuracy, in accordance with dealership and factory
Communicate with Parts Department to obtain needed parts. Inform Service Manager if a vehicle is awaiting parts and pursue special ordering of parts, if appropriate
Save and tag parts if the job is under warranty or if requested by the customers
Examine the vehicle to determine if additional safety or service work is required
Inform Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised
Diagnose the cause of any malfunction and perform repair, if authorized by the customers
Document work performed on each vehicle on the Repair Order using the concern, cause, and correction format. State repair diagnosis/description as clearly as possible on your terminal, as this is what the Customers will see and how the billing will be determined
Road test vehicles to quality check work performed as required, keeping in mind that customers' vehicles should not be used for personal errands and should not be operated illegally or unsafely
Seat belts must always be worn
Continually monitor status of each vehicle and inform the Service Manager. Escalate "wait" jobs as much as possible. Monitor promised times and advise if there will be a problem meeting a promised time as soon as it becomes apparent
Ensure that customers' vehicles are returned to them as clean as they were prior to being serviced
Properly use the special tools and equipment provided by the Service Department
Maintain an inventory of tools not normally inventoried by the Service Department as "special tools"
Maintain the workspace assigned in an organized and clean manner
Produce quality work that displays pride in workmanship
Review technical bulletins and other publications as assigned by management
Participate and utilize technical training as requested by management
Attend training classes as directed by management
Perform other job-related duties as assigned by corporate management
Benefits
Health, Dental and Vision coverage for employee
Competitive compensation with efficiency bonus
401k Plan
Paid time off
Paid training, growth opportunities
Employee vehicle purchase plans
Discounts on products and services
Long term job security
Compensation: $33.00 -50.00/hr. (Depending on experience)
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
Auto-ApplyLuxury Service Technician
The O'Gara Group job in Los Angeles, CA
Luxury Service Technicians perform basic preventative maintenance, inspect vehicles for potential problems, and troubleshoot issues to ensure vehicles are performing properly and the needs of customers are appropriately addressed. Luxury Service Technicians working for O'GARA are expected to partner with our service department team and dealership management to deliver superior service and education to customers on problems and proposed solutions for their vehicles.
Requirements and Qualifications:
High school diploma or the equivalent
Must have valid California Driver's License and be insurable
ASE certification preferred
Proficient mechanical skills
Ability to collaborate with the public, sometimes with several customers at a time
Excellent verbal and written communication skills
Proficient knowledge of dealership computer systems
Must have valid in-state driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle
Must be a team player with impeccable honesty and integrity
Maintain a high level of professional personal appearance and conduct
Duties and Responsibilities:
Receive Repair Orders from dispatcher on computer terminal and take vehicle to stall areas
Perform work as outlined on Repair Order with efficiency and accuracy, in accordance with dealership and factory
Communicate with Parts Department to obtain needed parts. Inform Service Manager if vehicle is down awaiting parts,
and pursue special ordering of parts, if appropriate
Save and tag parts if the job is under warranty or if requested by the customer
Examine the vehicle to determine if additional safety or service work is required
Inform Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised
Diagnose cause of any malfunction and perform repair, if authorized by the customer
Document work performed on each vehicle on the Repair Order using the concern, cause and correction format. State repair diagnosis/description as clearly as possible on your terminal, as this is what the customer will see and how the billing will be determined
Road test vehicles to quality check work performed as required, keeping in mind that customers' vehicles should not be used for personal errands and should not be operated illegally or unsafely
Seat belts must always be worn
Continually monitor status of each vehicle and inform the Service Manager. Escalate "wait" jobs as much as possible. Monitor promised times and advise if there will be a problem meeting a promised time as soon as it becomes apparent
Ensure that customer's vehicles are returned to them as clean as they were prior to being serviced
Properly use the special tools and equipment provided by the Service Department
Maintain an inventory of normal Technician's tools not normally inventoried by the Service Department as "special tools"
Maintain the workspace assigned in an organized and clean manner
Produce quality work that displays pride of workmanship
Review technical bulletins and other publications as assigned by management
Participate and utilize technical training as requested by management
Attend training classes as directed by management
Perform other job-related duties as assigned by management
EMPLOYEE BENEFITS
Health, Dental, and Vision coverage for employees
401K Plan
Paid time off
Paid training, growth opportunities
Employee vehicle purchase plans
Discounts on products
Compensation: $31.00 - 45.00/hr.
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
Auto-Apply