Oak View Group jobs in High Point, NC

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview As a Call Center Specialist for the call center, you will be working directly with the customer via phone and email to answer general inquiries, address concerns, and assist with requests and services. This position uses the Ticketmaster system (Archtics and Host) and focuses heavily on CRM. Having an upbeat personality, a positive attitude, and professionalism are traits that will ensure success. This role will pay an hourly rate of $16.00. For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Answering inbound calls and responding to emails regarding customer inquiries promptly and professionally. Predominantly assisting Season Subscribers with exchanges and add-ons. Providing accurate information about products, services, and policies. Troubleshooting and resolving customer issues efficiently and effectively. Handling customer complaints, escalating complex issues to supervisors when necessary. Maintaining detailed and accurate records of customer interactions and transactions. Following up with customers to ensure their issues are resolved to their satisfaction. Continuously updating knowledge of company products, services, and processes. Collaborating with team members to improve overall customer service. Operating and managing a multiline phone console, routing, and screening calls. Providing exceptional customer service to clients. Perform other duties and responsibilities as assigned. Qualifications Knowledge of Ticketmaster Host and Archtics, preferred. 6 months to 1 year of experience in customer service related position, preferred. Must be able to function in a fast paced, high-pressure environment. Must have a high level of basic computer and email skills. Ability to interact with a diverse group of guests in a friendly and positive manner. Must be able to work a flexible schedule, including evenings, weekends, and holidays. Possess strong interpersonal and communication skills. Ability to work both independently and as part of a team. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Dishwasher washes and sanitizes all tableware, serving materials, cooking equipment and small wares. The employee must maintain excellent attendance and be available to work events as scheduled per business need. This role pays an hourly rate of $12.00-$14.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until December 26, 2025. Responsibilities Ensures highest sanitation levels for all items previously used so that they may be used again in clean condition, free of any contamination risk. Utilizes and implements M.S.D.S. criteria, food and product safety, and Food and Beverage Policies and Procedures. Removes all trash and maintains loading and receiving areas in safe and clean condition. Stocks plates, glasses, pots, utensils and pans after cleaning. Cleans and sanitizes all food service areas and equipment. Qualifications Experience working in a casual and/or fine dining atmosphere helpful. High School diploma or equivalent (G.E.D.) Ability to work in a team-oriented, fast-paced, event-driven environment. Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment. Possess valid food handling certificate and alcohol service permit if required by state or federal regulations. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Production Manager is a key technical resource for Greensboro Complex Maintenance/Production division that oversees a variety of media production activities requiring considerable knowledge of principles and practices, as well as operation, maintenance and repair of the more advanced complex technical production equipment which includes multimillion dollar computerized Daktronics LED video boards, scoring equipment, operating sound and mic systems and production lighting equipment, both hardwire and WIFI internet technical support for in-house staff, promoters, vendors as well as ticketed audience/fans attending events. The individual will be responsible for helping with the provision of all technical support to promoters/vendors as requested which has changed over the last few years with all the advanced technology used for most performances. This position also provides first level support to venue PC's. A primary focus of this position is diagnoses and repair of problems in approximately $5M in LED equipment as well as handling implementation of graphic designs and integration of artwork into these systems. Candidate must be able to develop graphics both in static and AVI. This employee will perform extensive independent work on Greensboro Complex communications services and other mediums. This position addresses issues in very demanding and time sensitive situations for live events, in addition to coordinating the work of technical contractors and assuring that their work is performed at high levels and within tight time constraints. Duties also include the scheduling for operation and training of full and part-time staff on the operation of the sound, lighting, LED control systems for events. This role will pay an annual rate of $79,000.00-$83,200.00. Benefits for Full-Time roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays). This position will remain open until December 31, 2025. Responsibilities Supports operation maintenance and repair of more advanced complex technical production equipment including multimillion dollar computerized Daktronics Led video boards, scoring equipment (backup for Coliseum), operating sound and mic systems, production lighting equipment developing graphics both in static and AVI and other production needs and specifications for each event and determines best configuration of complex equipment and technology to support the unique requirements of each event as well as accommodate client preferences as requested. Production and Maintenance staff scheduling to support all events to include venue buildings and infrastructure. Payroll timecard oversight for staff. WIFI internet technical support for in-house events, promoters, vendors as well as ticketed audience/fans attending events. Coordinates with staff and outside vendors and suppliers the technical setup monitoring, and operation of audio/visual equipment and technologies (monitors, recorders, projectors, microphones, speakers, amplifiers and other general production equipment) for conventions, concerts, operas, speeches, plays and a variety of other events. Keeping up with all the current developments in the industry to new technologies, equipment and practices for the demands of event performances. Coordinates the work of technical contractors and assuring that their work is performed at high levels and within time constraints. Assist with the training of Full-time and Part-Time staff with the operations of the sound and new LED control systems as well as other production duties. Management of Production and Maintenance credit card purchases. Perfomr all other duties as assigned. Qualifications Knowledge in the operation and analysis of various types of audio visual equipment including but not limited to close circuit television, video projectors, monitors and recorders, mixing and amplification equipment, speaker systems, LED systems and service be facility mechanical systems and operations. PHYSICAL REQUIREMENTS, WORKING CONDITIONS AND OCCUPATIONAL EXPOSURES: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Ability to walk and stand for extended periods of time, stoop, kneel, crouch or crawl, climbing or balancing. Must be able to lift up to 25 lbs. Hand tools, technical electronic evaluation equipment. Education: Associate's Degree. Experience: 3-5 years of media production experience. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Operations Technician Coordinator will have 60% responsibility in competition related duties including performing timing/judging aspects of setting up and running Swim, Dive, Water Polo and Artistic Swimming Competitions. Additional 40% responsibility in scheduling related duties in preparing lane assignments for team practices and scheduling for Competition, Dive and Training pools and confirming notifications and end of month reporting. This role will pay an hourly rate of $24.00-$27.00 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until February 20, 2026. About the Venue Since its grand opening in 2011, the Greensboro Aquatic Center (GAC) has emerged as one of the top aquatic facilities in the nation. A state-of-the-art facility featuring cutting edge concepts in aquatic design, the GAC is located on the campus of the Greensboro Complex the premier sports and entertainment facility in the Southeast. Built at a cost of nearly $19 million, the GAC brings together all major aquatic sports - competitive swimming and diving, water polo, synchronized swimming and other unique sports - all in one venue. The GAC's versatility offers Greensboro the opportunity to host high school and collegiate events, USA Swimming meets, U.S. Masters Swimming and U.S. Water Polo events as well as myriad local, regional, national and international competitions. The GAC's impressive national swim meet resume includes numerous NCAA, ACC, YMCA and USA Diving competitions. According to the Greensboro Convention & Visitors Bureau, the estimated economic impact of GAC events exceeds $224 million. Responsibilities 60% of Job Responsibilities: * Event setup, installation of competition equipment. * Operating Timing and Judging Equipment during events. * Operating Video Internet Streaming Equipment during events. * Removing, cleaning and storing competition equipment after events. * Assisting with repairs and maintenance of competition and video equipment. 40% of Job Responsibilities: * Lane scheduling for the Competition, Dive and Training Pools by utilizing GAC Lane Request Gmail. Includes following activity for mention Pools: * Confirming lane schedules and notifying teams/coaches/staff via emails and website updates. * Reporting end of month activity to GAC Administration for all billing. * Tracking end of month usage and data in accordance with budget/planning. * All other responsibilities as requested by management. Qualifications * High School Graduate * Strong Basic Computer Skills * Experience with high level Aquatic Competitions * 1-3 years' experience in operating Aquatic timing equipment Preferred Qualifications: * Hytek Meet Software Experience * Streamline Video Software Experience * Recreational Booking Software Experience * Sports scoring/timing Experience Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview As an Usher, you will play a vital role in creating a welcoming and enjoyable experience for guests at events, such as concerts, theater productions, or sports games. Your primary responsibility is to assist and guide guests, ensuring their comfort and safety throughout the event. This role requires strong communication skills, attention to detail, and the ability to remain calm and professional in high-pressure situations. Ushers play a crucial role in ensuring a positive and memorable experience for guests at events. This role will pay an hourly wage of $15. For PT roles: Benefits: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Greeting Guests: Welcome guests as they arrive at the venue, providing friendly and courteous assistance. Ticket Checking: Verify tickets and direct guests to their seats or designated areas, ensuring smooth entry and efficient seating. Assisting Guests: Provide information about the event, venue facilities, and amenities, and assist guests with special needs or requests. Crowd Management: Monitor guest flow and seating arrangements to prevent congestion and ensure a safe and orderly environment. Emergency Response: Be prepared to respond quickly and calmly in case of emergencies, such as evacuations or medical incidents, and assist guests as needed. Enforcement of Rules: Enforce venue policies and regulations, such as no-smoking areas or prohibited items, to maintain a comfortable and secure atmosphere. Coordinating with Staff: Collaborate with other event staff, including security personnel, ticket takers, and concession workers, to ensure smooth operations. Customer Service: Provide excellent customer service at all times, addressing guest inquiries, concerns, and complaints professionally and efficiently. Assisting Performers or Presenters: Assist performers or presenters with directions, seating arrangements, or other requests as needed. Post-Event Duties: Assist with post-event clean-up and venue reset, ensuring everything is in order for the next event. Adherence to Policies: Adhere to venue policies, procedures, and safety regulations at all times. Perform other duties as assigned. Qualifications High School Diploma or G.E.D. preferred. Previous experience in a customer service-based industry is preferred. Previous experience within a sports, entertainment, or related field is preferred. Ability to follow instructions and work in a fast-paced environment. Must have strong verbal and written communication skills. Ability to handle stressful situations. Must be able to work a flexible work schedule including weekends, nights and holidays required. Extensive time spent with moderate to loud noises. Frequent bending, standing for long periods of time and walking of the facility. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview As a Ticket Seller Supervisor, you will oversee the ticketing operations for various events, ensuring smooth and efficient processes while providing exceptional customer service. Your role will involve managing ticket sellers, resolving issues, helping with customer escalation, and maintaining accurate records. This role requires strong leadership, excellent organizational skills, and the ability to work effectively under pressure to ensure a positive experience for all event attendees and part time employees. Ability to work flexible schedule based on events, including nights, weekends and holidays as needed. This role will pay an hourly rate of $18.00. For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching. This position will remain open until November 28, 2025. Responsibilities Supervise Ticketing Operations: Oversee the daily operations of the Call Center and/or event ticketing team, ensuring adherence to policies and procedures. Supervise and Train Staff: Train, and supervise ticket sellers and Call Center agents, providing ongoing support and guidance to ensure high performance and excellent customer service. Customer Service: Handle escalated customer inquiries and complaints, providing resolutions in a professional and timely manner. Financial Reconciliation: Oversee the reconciliation of funds received from ticket sales, ensuring accuracy and accountability. Oversee daily Broadway exchanges and ensure that proper payments are collected. Quality Assurance: Conduct regular checks to ensure ticket sellers and Call Center agents are following procedures and providing excellent service. Problem Solving: Quickly and effectively, resolve any issues that arise during events, ensuring minimal disruption. Quickly deescalate problematic phone conversations while ensuring a resolution. Policy Enforcement: Ensure compliance with company policies, procedures, and confidentiality requirements. Data Research: Aide in providing data and research for various projects assigned. Donor Relations: Work directly with our Premium Seat Coordinator to help major donors of Tanger Center with seat exchanges or additional ticket purchases. Perform additional tasks and responsibilities as assigned. Qualifications High school graduate/GED preferred. 1 to 3 years of experience with Ticketmaster Host and Archtics. At least 1-year supervisor experience preferred. Ability to multitask in a fast-paced environment Possesses excellent communication skills. Experience working with the public. Ability to work independently and as a productive member of a team. Must be able to work a flexible schedule to include nights, weekends and holidays as needed. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview As a Lifeguard, you will ensure the safety and well-being of all pool users by maintaining optimal swimming conditions on the pool, deck and surrounding areas. You will also foster a positive and welcoming environment that encourages safety and engagement in accordance with Facility policies and procedures. A minimum of 2-3 lifeguards are on duty during all operating hours (including but not limited to team practices, programs and public swim.) Typical hours include Monday-Thursday 5am-8pm, Friday 5am-7pm, Saturday 7am-7pm and opened Sunday only if a Meet is scheduled. This role pays an hourly rate of $16 to $17. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Primary duty is to maintain constant surveillance of swimming and diving areas to ensure the safety of swimmers/patrons. Recognize and respond effectively in emergency situations, including administering first aid in the event of injury, rescuing swimmers in distress and administering CPR if necessary. Assist swimmers from the water, enforces swimming pool regulations; assists in teaching swimming, assist pool supervisors in operation and maintenance of pool and program. Enforce all aquatic facility policies rules and regulations. Maintain and complete required training and applicable certifications. Inspect the facility on a daily schedule and report any unsafe conditions or equipment to the supervisor. Complete records and reports. Participate in regular in-service training sessions. Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives. Complete additional duties as assigned. Qualifications Current certifications in the following are required: American Red Cross Lifeguard Training, First Aid, CPR/AED for the Professional Rescuer. Assessment of lifeguarding skills and knowledge. Thorough knowledge and application of lifeguarding surveillance and rescue techniques. An understanding of facility characteristics, rules, policies and procedures. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Concessions Worker prepares and serves concession items to guests. Ensures quality of food presentation. Utilizes a register and accepts payment. Must be able to maintain excellent attendance in accordance with the attendance policy. This role will pay an hourly rate of $12.00-$14.00 and is tip eligible Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline Responsibilities Responsible for greeting guest and taking orders for food & beverage products. Ability to build orders, prepare food, and knowledge in all areas of concessions operations. Responsible for maintaining stock and supply levels and communicating to the Concessions Stand Manger of low stock items. Listening and responding to customer requests or concerns Responsible for maintaining a clean and organized workspace including but not limited to disposal of garbage & cleaning dishes. Serve beverages to guests including alcoholic beverages responsibly. Must check guest's ID in accordance with state/federal regulations to verify minimum age requirement for purchase of alcoholic beverages. Maintains sanitation, health and safety standards in work areas Assist in clean up and break down of the concession area at the end of each work day Qualifications High school diploma or equivalent preferred Must be 18 or over Three or more months' experience in food service industry preferred Ability to learn to operate a register Ability to wok well in a team-oriented, fast paced, event driven enviroment Must be able to work nights, weekends and holidays Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The primary duty of the Competitive Pool Technician is to maintain the pool chemistry and appropriate records to assure compliance with federal, state and county pool and spa sanitation codes and regulations. Competitive Pool Technician should coordinate with supervisors and managers when to test the water, clean pool and surrounding equipment for all three pools at the GAC. This role will pay an hourly rate of $15.00-$17.00. For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Maintain cleanliness of pools by testing water chemistry. Record and report any variances or issues to Full-time Pool Technician. Vacuum and brush all pools to maintain cleanliness. Understand and be able to respond quickly and appropriately to fecal incidents requiring immediate action and following precise procedures. Clean surrounding equipment and rooms by scrubbing, shining, and pressure washing gutters, handrails, steps and diving apparatus, lifeguard chair, decks, locker rooms, etc. Report any maintenance issues. Complete additional duties as assigned. Qualifications Must be currently employed at the GCC to join this transition group. Weekend work schedule required. Must be able to swim 25 yards unassisted in deep water. Must be able to lift up to 50 pounds. Must have knowledge of standards and health codes for swimming pools. Current CPO Certification a plus. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Server will provide ultimate hospitality for guests in a fast-paced, high-volume environment. This role will pay an hourly wage of $12.00 to $14.00. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Ability to read and understand Banquet Event Orders. Ability to carry at least 8 entrees per tray. Provide fine dining level food and beverage service to guests for all events consistent with DLTCC standards of service. Initiate and maintain friendly and professional contact with guests ensuring that all needs are anticipated and met. Setup and maintain both food and beverage stations in various locations throughout the building consistent with DLTCC standards of service. Maintain and inventory for both food and beverage stations. Maintain all event areas and front of house staging areas in a tidy and organized manner. Participate in both setup and cleanup of food and beverage service items. Ability to work independently during slower times Perform safe work by helping to provide a safe and clean work environment. Have a high level of social contact. Ability to work closely with staff and deal often with patrons. Ability to work a flexible schedule, including nights, weekends and select holidays. Must be detail oriented to ensure that work is accurate and complete. Ability to mutli-task. Ability to handle and move objects. Must have a customer-focused, positive and professional attitude. Ability to read with oral and written communications skills in the English language. Knowledge of basic arithmetic (addition, subtraction, multiplication and division). Must be able to stand for extend periods of time. Ability to bend, stretch, twist or reach out with the body, arms and/or legs. Must be able to lift, push, pull or carry heavy objects up to 30 lbs. and 15 lbs. often. Must be punctual with consistent attendance. Must be able to respond to simple complaints or inquiries from customers, members of the business community, and/or regulatory agencies. Qualifications High School diploma or equivalent GED strong preferred. Equivalent experience may be substituted. Minimum of one (1) year of work experience in events, banquets or restaurants preferred. Must be at least eighteen years of age to serve alcoholic drinks. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Production Crew Member is a key technical resource for Maintenance/ Production division that oversees a variety of media production activities requiring considerable knowledge of principles and practices, as well as operation, maintenance and repair of the more advanced complex technical production equipment which includes multimillion dollar computerized Daktronics LED video boards, scoring equipment, operating sound and mic systems and production lighting equipment, both hardwire and WIFI internet technical support for in-house staff, promotors, vendors as well as ticketed audience/ fans attending events. This role will pay an hourly rate of $27.00 to $32.00 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until March 6, 2026. About the Venue The Greensboro Coliseum Complex is a versatile multi-building facility that serves the community of Greensboro and its surrounding areas. It hosts a wide array of events, such as athletic competitions, cultural arts showcases, concerts, theater performances, educational activities, fairs, exhibits, as well as public and private gatherings, including conventions, convocations, trade shows, and consumer shows. It plays a crucial role as a hub of community activities and significantly contributes to the regional economy. The Complex is made up of nine venues, the largest being the renowned 22,000-seat First Horizon Coliseum, which has a storied history of hosting prestigious ACC and NCAA basketball championships, and a concert history featuring legendary artists like Paul McCartney, Garth Brooks, and Elvis Presley, as well as today's biggest artists like Drake, Bad Bunny, and Taylor Swift. The Complex also includes the 167,000-square foot Special Events Center, encompassing three exhibition halls, a 4,500-seat mini-arena, and eight meeting rooms. Additionally, there's White Oak Amphitheatre, Piedmont Hall, the Novant Health Fieldhouse, Greensboro Aquatic Center, The Terrace, ACC Hall of Champions, and the 300-seat Odeon Theatre. As one of the most actively booked facilities in the country, the Greensboro Complex annually hosts over 1,100 events. Its extraordinary flexibility and reputation have earned it worldwide acclaim among promoters, producers, event planners, and patrons alike. Responsibilities * Supports operation maintenance and repair of more advanced complex technical production equipment including multimillion dollar computerized Daktronics Led video boards, scoring equipment, operating sound and mic systems, production lighting equipment developing graphics both in static and AVI and other production needs and specifications for each event and determines best configuration of complex equipment and technology to support the unique requirements of each event as well as accommodate client preferences as requested. * Supports PC's. Supports both WIFI internet technical support for in-house staff, promoters, vendors as well as ticketed audience/fans attending events. * Coordinates with staff and outside vendors and suppliers the technical setup monitoring, and operation of audio/visual equipment and technologies (monitors, recorders, projectors, microphones, speakers, amplifiers and other general production equipment) for conventions, concerts, operas, speeches, plays and a variety of other events. * Keeping up with all the current developments in the industry to new technologies, equipment and practices for the demands of event performances. * Coordinates the work of technical contractors and assuring that their work is performed at high levels and within time constraints. * Assist with the training of roster staff with the operations of the sound and new LED control systems as well as other production duties. * Other duties and responsibilities as assigned. Qualifications * Education: Associate's Degree * Experience: 1 to 3 years of related experience. * Knowledge in the operation and analysis of various types of Audio Visual Equipment including but not limited to close circuit television, video projectors, monitors and recorders, mixing and amplification equipment, speaker systems and LED systems. * Ability to coordinate use of modems and wi-fi equipment and service between facility and contracted vendor, including on-site troubleshooting. * Skilled in adapting stage lighting to customer needs. * Experience with technical electronic evaluation equipment, hand held Laser, wrenches and other small hand tools, Omega, video and audio streaming equipment and software. * Flexibility to work nights, weekends and Holidays as hours/days may vary based on event schedule and operational needs. * Ability to stand/walk for extended periods of time, and lift/push up to 50 lbs. * Possession of a valid drivers license. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview There are three divisions in the instructor staff: 1) Water Safety Instructors (GAC swim lessons) and Water Fitness Instructors (fitness classes) and 3) GAC and Guilford County Learn To Swim Instructor (Water Safety Instructors for Guilford County Learn to Swim report to GCLTS Coordinator). As a Water Safety Instructor (WSI), you will play a crucial role in teaching individuals of all ages essential water safety skills and swimming techniques. Your primary responsibility is to ensure the safety of participants while imparting knowledge and fostering confidence in and around aquatic environments. This position is responsible for teaching and serving as deck coordinator for all GAC programming - including group, private and adaptive lessons. Duties include training and developing staff as a Lead Instructor and assisting with the Guilford County Schools 2nd Grade Learn to Swim Program, as needed. This position requires holding numerous water safety certifications. This role requires strong communication skills, patience, and a genuine passion for promoting water safety and swimming proficiency. A Water Safety Instructor plays a vital role in empowering individuals to enjoy the water safely and confidently. This role will pay an hourly wage of $16 to $18. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Teach and execute GAC related swim lessons - group, private, adaptive. Operate as deck coordinator when not teaching to notify parents of deck changes/requirements. Adapt at front desk to help with swim lesson registration and questions. Create and track attendance reports, assessment cards for GAC programming. Act as a lead instructor to mentor younger staff. Assist with Guilford County Schools 2nd Grade Learn to Swim Program as deck coordinator or instructor at the GAC or off-site locations. Assist with instructor recruitment retention and staff trainings. Teach WSI and LG classes if applicable Performs other related duties as requested. Qualifications High School Diploma or G.E.D preferred. 1 to 3 years of related experience teaching. Certification: Completion of a recognized Water Safety Instructor certification course offered by organizations such as the American Red Cross, the YMCA, or the Royal Life Saving Society. These courses typically include both classroom instruction and practical training in teaching swimming and water safety. CPR and First Aid Certification: Many training programs require candidates to hold current certifications in cardiopulmonary resuscitation (CPR) and first aid, as these skills are essential for responding to emergencies in aquatic environments. Swimming Proficiency: Candidates must demonstrate proficiency in swimming skills, including various strokes (such as freestyle, backstroke, breaststroke, and butterfly) and water safety techniques. Specific skill requirements may vary depending on the training program or certifying organization. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Stocker is responsible for the accurate and timely delivery of food, beverage and paper stock throughout the venue, as well as accepting deliveries and unloading trucks. The Stocker is expected to complete other tasks related to the maintenance of the warehouse including sweeping, mopping, organizing storage areas and cleaning commissary areas. This role will pay an hourly rate between $15 to $17. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. About the Venue The Greensboro Complex is a versatile multi-building facility that serves the community of Greensboro and its surrounding areas. It hosts a wide array of events, such as athletic competitions, cultural arts showcases, concerts, theater performances, educational activities, fairs, exhibits, as well as public and private gatherings, including conventions, convocations, trade shows, and consumer shows. It plays a crucial role as a hub of community activities and significantly contributes to the regional economy. The Complex is made up of nine venues, the largest being the renowned 22,000-seat First Horizon Coliseum, which has a storied history of hosting prestigious ACC and NCAA basketball championships, and a concert history featuring legendary artists like Paul McCartney, Garth Brooks, and Phish, as well as today's biggest artists like Drake, Bad Bunny, and Taylor Swift. The Complex also includes the 167,000-square foot Special Events Center, encompassing three exhibition halls, a 4,500-seat mini-arena, and eight meeting rooms. Additionally, there's White Oak Amphitheatre, Piedmont Hall, the Novant Health Fieldhouse, Greensboro Aquatic Center, The Terrace, ACC Hall of Champions, and the 300-seat Odeon Theatre. Responsibilities Responsible for helping set up and stocking all concession stands, portable locations. Attention to detail including company standards of inventory control, sanitation, presentation, and quality is always required. Ensure the cleanliness of all concession stands by removing all trash and recyclables. Responsible for rotating food products during the stocking process to ensure the freshest products are being served to guests. Responsible for the upkeep of the warehouse including sweeping, mopping, organizing storage areas and cleaning commissary dishes. Flexible work schedule. Must be able to work nights and weekends Ability to speak, read, and write in English Ability to communicate with employees, co-workers, volunteers, management stand and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment. Ability to work well in a team-oriented, fast-paced, event-driven environment. Qualifications High School diploma or equivalent. Experience working in a distribution/warehouse/commissary environment is preferred. Physical Dimensions: Performing the duties of this position involves extensive and continuous standing and walking. Routine activities require the employee to be able to reach with hands and arms, sit, walk, stoop, kneel, crouch and crawl. The employee is frequently required to lift up to 50 pounds. The vision requirements include the ability to adjust focus, peripheral vision and close vision. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary As an Usher, you will play a vital role in creating a welcoming and enjoyable experience for guests at events, such as concerts, theater productions, or sports games. Your primary responsibility is to assist and guide guests, ensuring their comfort and safety throughout the event. This role requires strong communication skills, attention to detail, and the ability to remain calm and professional in high-pressure situations. Ushers play a crucial role in ensuring a positive and memorable experience for guests at events. This role will pay an hourly wage of $15. For PT roles: Benefits: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. About the Venue The Greensboro Complex is a versatile multi-building facility that serves the community of Greensboro and its surrounding areas. It hosts a wide array of events, such as athletic competitions, cultural arts showcases, concerts, theater performances, educational activities, fairs, exhibits, as well as public and private gatherings, including conventions, convocations, trade shows, and consumer shows. It plays a crucial role as a hub of community activities and significantly contributes to the regional economy. The Complex is made up of nine venues, the largest being the renowned 22,000-seat First Horizon Coliseum , which has a storied history of hosting prestigious ACC and NCAA basketball championships, and a concert history featuring legendary artists like Paul McCartney, Garth Brooks, and Phish, as well as today's biggest artists like Drake, Bad Bunny, and Taylor Swift. The Complex also includes the 167,000-square foot Special Events Center, encompassing three exhibition halls, a 4,500-seat mini-arena, and eight meeting rooms. Additionally, there's White Oak Amphitheatre, Piedmont Hall, the Novant Health Fieldhouse, Greensboro Aquatic Center, The Terrace, ACC Hall of Champions, and the 300-seat Odeon Theatre. Responsibilities * Greeting Guests: Welcome guests as they arrive at the venue, providing friendly and courteous assistance. * Ticket Checking: Verify tickets and direct guests to their seats or designated areas, ensuring smooth entry and efficient seating. * Assisting Guests: Provide information about the event, venue facilities, and amenities, and assist guests with special needs or requests. * Crowd Management: Monitor guest flow and seating arrangements to prevent congestion and ensure a safe and orderly environment. * Emergency Response: Be prepared to respond quickly and calmly in case of emergencies, such as evacuations or medical incidents, and assist guests as needed. * Enforcement of Rules: Enforce venue policies and regulations, such as no-smoking areas or prohibited items, to maintain a comfortable and secure atmosphere. * Coordinating with Staff: Collaborate with other event staff, including security personnel, ticket takers, and concession workers, to ensure smooth operations. * Customer Service: Provide excellent customer service at all times, addressing guest inquiries, concerns, and complaints professionally and efficiently. * Assisting Performers or Presenters: Assist performers or presenters with directions, seating arrangements, or other requests as needed. * Post-Event Duties: Assist with post-event clean-up and venue reset, ensuring everything is in order for the next event. * Adherence to Policies: Adhere to venue policies, procedures, and safety regulations at all times. * Perform other duties as assigned. Qualifications * High School Diploma or G.E.D. preferred. * Previous experience in a customer service-based industry is preferred. * Previous experience within a sports, entertainment, or related field is preferred. * Ability to follow instructions and work in a fast-paced environment. * Must have strong verbal and written communication skills. * Ability to handle stressful situations. * Must be able to work a flexible work schedule including weekends, nights and holidays required. * Extensive time spent with moderate to loud noises. * Frequent bending, standing for long periods of time and walking of the facility. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview As a Ticket Seller, you will serve as a key point of information and customer service, expertly managing the ticketing system to provide a seamless experience for all guests. Your role requires a thorough understanding of each event, including seating charts and venue configurations, along with the intricate details of our Broadway Season policies. This role will pay an hourly rate of $15.00. For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Master the operation of the Host, Archtics, and TM Sales ticketing systems. Stay informed about each event's details, such as ticket prices, discounts, restrictions, and seating configurations. Stay up to date on all Broadway information throughout respective seasons. Successfully sell Broadway season tickets, process exchanges, and payment plans. Become well-versed in the seating charts and configurations of your assigned locations. Efficiently and accurately handle transactions for all events using the appropriate ticketing system. Accurately process payments, ensuring the transaction was approved Accurately collect all patron information and send tickets digitally to the patron. Provide excellent customer service, addressing patrons' needs positively and effectively. Reconcile all funds received from ticket sales at the end of each shift. Maintain precise and clear records of all transactions. Uphold confidentiality standards. Perform additional duties and responsibilities as assigned. Qualifications High school graduate/GED preferred. Ability to multitask in a fast-paced environment. Familiarity with Microsoft Office. Possesses excellent communication skills. Experience working with the public. Ability to work independently and as a productive member of a team. Must be able to work a flexible schedule to include nights, weekends and holidays as needed. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need. This role will pay an hourly rate of $12, plus tips. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Must demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co-workers and uniform standards. Follow the bar pre-shift notes and bar menus and provide service as described. Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state/federal regulations pertaining to the distribution of alcohol. Responsible to learn or have knowledge of various beer, wine varieties & spirits available, and be able to learn to suggestively upsell products to guests. Must pour drinks responsibly in accordance with company standards for serving size. Must check guest's ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages. Must communicate a cut-off to a guest as required. Listening and responding to any customer requests or concerns. Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required. Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making. Request additional product or restock product as required Ability to handle cash accurately is required. Employee is responsible for issued bank at his/her bar. Maintains clean and sanitary work station at all times. Ensures bar equipment is clean & well maintained. Other duties as assigned such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler Qualifications Six months or more experience bartending. Accurate cash handling skills. Ability to prioritize tasks in a fast-paced environment. Ability to be self-directed while working in a team-oriented environment. Excellent interpersonal and communication skills. Ability to work a flexible schedule including nights, weekends and long hours. Bartending school preferred Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary As a Call Center Specialist for the call center, you will be working directly with the customer via phone and email to answer general inquiries, address concerns, and assist with requests and services. This position uses the Ticketmaster system (Archtics and Host) and focuses heavily on CRM. Having an upbeat personality, a positive attitude, and professionalism are traits that will ensure success. This role will pay an hourly rate of $16.00. For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. About the Venue Steven Tanger Center for the Performing Arts is a state-of-the-art facility with a seating capacity of approximately 3,000. The venue is located in downtown Greensboro at 300 N. Elm Street. A $94M, state-of-the-art facility that has transformed downtown Greensboro NC, the Steven Tanger Center for the Performing Arts venue is home to touring Broadway productions, concerts, Greensboro Symphony Orchestra performances, comedy shows and all types of family entertainment. The Tanger Center is celebrating its 5-year Anniversary and has hosted hundreds of thousands of patrons, thousands of events and performances. Presented with partners Nederlander and Professional Facilities Management (PFM), the First Bank Broadway Series is one of the nation's top-selling one-week Broadway series with over 15,000 Season Seat Members. Responsibilities Answering inbound calls and responding to emails regarding customer inquiries promptly and professionally. Predominantly assisting Season Subscribers with exchanges and add-ons. Providing accurate information about products, services, and policies. Troubleshooting and resolving customer issues efficiently and effectively. Handling customer complaints, escalating complex issues to supervisors when necessary. Maintaining detailed and accurate records of customer interactions and transactions. Following up with customers to ensure their issues are resolved to their satisfaction. Continuously updating knowledge of company products, services, and processes. Collaborating with team members to improve overall customer service. Operating and managing a multiline phone console, routing, and screening calls. Providing exceptional customer service to clients. Perform other duties and responsibilities as assigned. Qualifications Knowledge of Ticketmaster Host and Archtics, preferred. 6 months to 1 year of experience in customer service related position, preferred. Must be able to function in a fast paced, high-pressure environment. Must have a high level of basic computer and email skills. Ability to interact with a diverse group of guests in a friendly and positive manner. Must be able to work a flexible schedule, including evenings, weekends, and holidays. Possess strong interpersonal and communication skills. Ability to work both independently and as part of a team. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Operations Technician Coordinator will have 60% responsibility in competition related duties including performing timing/judging aspects of setting up and running Swim, Dive, Water Polo and Artistic Swimming Competitions. Additional 40% responsibility in scheduling related duties in preparing lane assignments for team practices and scheduling for Competition, Dive and Training pools and confirming notifications and end of month reporting. This role will pay an hourly rate of $24.00-$27.00 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until February 20, 2026. About the Venue Since its grand opening in 2011, the Greensboro Aquatic Center (GAC) has emerged as one of the top aquatic facilities in the nation. A state-of-the-art facility featuring cutting edge concepts in aquatic design, the GAC is located on the campus of the Greensboro Complex the premier sports and entertainment facility in the Southeast. Built at a cost of nearly $19 million, the GAC brings together all major aquatic sports - competitive swimming and diving, water polo, synchronized swimming and other unique sports - all in one venue. The GAC's versatility offers Greensboro the opportunity to host high school and collegiate events, USA Swimming meets, U.S. Masters Swimming and U.S. Water Polo events as well as myriad local, regional, national and international competitions. The GAC's impressive national swim meet resume includes numerous NCAA, ACC, YMCA and USA Diving competitions. According to the Greensboro Convention & Visitors Bureau, the estimated economic impact of GAC events exceeds $224 million. Responsibilities 60% of Job Responsibilities: Event setup, installation of competition equipment. Operating Timing and Judging Equipment during events. Operating Video Internet Streaming Equipment during events. Removing, cleaning and storing competition equipment after events. Assisting with repairs and maintenance of competition and video equipment. 40% of Job Responsibilities: Lane scheduling for the Competition, Dive and Training Pools by utilizing GAC Lane Request Gmail. Includes following activity for mention Pools: Confirming lane schedules and notifying teams/coaches/staff via emails and website updates. Reporting end of month activity to GAC Administration for all billing. Tracking end of month usage and data in accordance with budget/planning. All other responsibilities as requested by management. Qualifications High School Graduate Strong Basic Computer Skills Experience with high level Aquatic Competitions 1-3 years' experience in operating Aquatic timing equipment Preferred Qualifications: Hytek Meet Software Experience Streamline Video Software Experience Recreational Booking Software Experience Sports scoring/timing Experience Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary As a Lifeguard, you will ensure the safety and well-being of all pool users by maintaining optimal swimming conditions on the pool, deck and surrounding areas. You will also foster a positive and welcoming environment that encourages safety and engagement in accordance with Facility policies and procedures. A minimum of 2-3 lifeguards are on duty during all operating hours (including but not limited to team practices, programs and public swim.) Typical hours include Monday-Thursday 5am-8pm, Friday 5am-7pm, Saturday 7am-7pm and opened Sunday only if a Meet is scheduled. This role pays an hourly rate of $16 to $17. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. About the Venue Since its grand opening in 2011, the Greensboro Aquatic Center (GAC) has emerged as one of the top aquatic facilities in the nation. A state-of-the-art facility featuring cutting edge concepts in aquatic design, the GAC is located on the campus of the Greensboro Complex, the premier sports and entertainment facility in the Southeast. Built at a cost of nearly $19 million, the GAC brings together all major aquatic sports - competitive swimming and diving, water polo, synchronized swimming and other unique sports - all in one venue. The GAC's versatility offers Greensboro the opportunity to host high school and collegiate events, USA Swimming meets, U.S. Masters Swimming and U.S. Water Polo events as well as myriad local, regional, national and international competitions. The GAC's impressive national swim meet resume includes numerous NCAA, ACC, YMCA and USA Diving competitions. According to the Greensboro Convention & Visitors Bureau, the estimated economic impact of GAC events exceeds $224 million. Responsibilities Primary duty is to maintain constant surveillance of swimming and diving areas to ensure the safety of swimmers/patrons. Recognize and respond effectively in emergency situations, including administering first aid in the event of injury, rescuing swimmers in distress and administering CPR if necessary. Assist swimmers from the water, enforces swimming pool regulations; assists in teaching swimming, assist pool supervisors in operation and maintenance of pool and program. Enforce all aquatic facility policies rules and regulations. Maintain and complete required training and applicable certifications. Inspect the facility on a daily schedule and report any unsafe conditions or equipment to the supervisor. Complete records and reports. Participate in regular in-service training sessions. Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives. Complete additional duties as assigned. Qualifications Current certifications in the following are required: American Red Cross Lifeguard Training, First Aid, CPR/AED for the Professional Rescuer. Assessment of lifeguarding skills and knowledge. Thorough knowledge and application of lifeguarding surveillance and rescue techniques. An understanding of facility characteristics, rules, policies and procedures. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.