Ocean import representative job description
Updated March 14, 2024
3 min read
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Example ocean import representative requirements on a job description
Ocean import representative requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in ocean import representative job postings.
Sample ocean import representative requirements
- Proficient in ocean import regulations and procedures
- Detail-oriented with strong organizational skills
- Ability to handle multiple tasks and prioritize work effectively
- Excellent communication and customer service skills
- Experience using import software and technology
Sample required ocean import representative soft skills
- Team player with a positive, can-do attitude
- Ability to work under pressure and meet tight deadlines
- Strong problem-solving and analytical skills
- Ability to build and maintain relationships with clients and vendors
- Flexibility and adaptability to changing work environments and priorities
Ocean import representative job description example 1
Laufer Group International ocean import representative job description
Company
Headquartered in New York with another 7 offices in the United States and dedicated partners strategically located throughout the world, Laufer Group International has the expertise, resources, and market knowledge to provide customers with true global logistics solutions. Laufer has an established logistics and service solution that provides customers with improved shipping flexibility, enhanced operational control, and exceptional customer service. Each customer has access to a customized logistics platform providing air freight and ocean services, logistics, customs brokerage, and purchase order and export management.
Laufer is a different type of logistics company. We strive to make our industry more progressive. We challenge conventional ways of doing business by developing innovative and customized supply chain solutions. We help our customers break away from yesterday's business model to succeed in today's world.
Responsibilities
Receive and process customer documentation requests. Review appropriate information to ensure compliance with custom/carrier regulations and client expectations.
Communicate with Carriers, overseas agents, customers, sales people and onboarding manager to solve any issues that may arise with documentation process.
Ensure accurate and timely data entry into operational systems.
Create shipping instructions via AS400/INTTRA platform/Carrier website.
Audit Carrier bills of lading/customer documentation to ensure appropriate requirements are followed.
Ensure all required fields and codes are accurately entered into AS400 and issues identified and resolved after booking. Ensure that appropriate Quote is attached to the booking in as400
Maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved).
Meet KPI standards in accordance with the Company's procedures.
Timely responses to mails and requests (internal and external).
Perform other duties as determined necessary by management.
Send carrier/house bill of lading to customer within a goal of within 3 days of sail, and if unable - to provide timely updates to customer as to status of request (if delay is due to carrier/routing/weather/holiday). Manage all required follow up with clients and overseas agents.
Qualifications
Strong geographical awareness and experience routing international cargo.
Understanding of ocean carrier services and operations (including carrier partnerships/alliances).
Understanding of ocean service and documentation processing.
Ability to provide support and guidance to agents, clients, sales people in regard to documentation requirements.
Strong written and verbal communication skills (experience with Microsoft Suite).
Understanding of industry used terminology.
Experience working in a fast paced, team oriented, deadline driven department.
Problem solving experience and confidence to challenge the status quo.
Computer literacy and strong organizational, interpersonal, and presentation skill.
A Degree in business, supply chain management, finance or geography is seen as an advantage
Benefits
Medical, Dental, and Vision Benefits with company cost-sharing
Health Savings Account medical benefit option with a company contribution to the health savings account
No cost Medical Bridge Program to assist with costs that may be attributable to the plan deductible
Medical and Dependent Care Flexible Spending Accounts
No cost Short-term disability, Long-term disability, Life, and AD&D insurance
401(k) Retirement Plan with a generous company match
Paid Time Off (over 4 weeks of PTO by year 5 with Laufer)
No cost Employee Assistance Plan to assist with emotional well-being, family and relationships, legal and financial matters, and more
Employee Recognition Program
Giveback Program - each employee is given $500/year to donate to a charity (Laufer has donated over $1 million!!!)
Commuter Benefits for employees traveling to and from the NYC office
INDHP
9t6emFs1b0
Headquartered in New York with another 7 offices in the United States and dedicated partners strategically located throughout the world, Laufer Group International has the expertise, resources, and market knowledge to provide customers with true global logistics solutions. Laufer has an established logistics and service solution that provides customers with improved shipping flexibility, enhanced operational control, and exceptional customer service. Each customer has access to a customized logistics platform providing air freight and ocean services, logistics, customs brokerage, and purchase order and export management.
Laufer is a different type of logistics company. We strive to make our industry more progressive. We challenge conventional ways of doing business by developing innovative and customized supply chain solutions. We help our customers break away from yesterday's business model to succeed in today's world.
Responsibilities
Receive and process customer documentation requests. Review appropriate information to ensure compliance with custom/carrier regulations and client expectations.
Communicate with Carriers, overseas agents, customers, sales people and onboarding manager to solve any issues that may arise with documentation process.
Ensure accurate and timely data entry into operational systems.
Create shipping instructions via AS400/INTTRA platform/Carrier website.
Audit Carrier bills of lading/customer documentation to ensure appropriate requirements are followed.
Ensure all required fields and codes are accurately entered into AS400 and issues identified and resolved after booking. Ensure that appropriate Quote is attached to the booking in as400
Maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved).
Meet KPI standards in accordance with the Company's procedures.
Timely responses to mails and requests (internal and external).
Perform other duties as determined necessary by management.
Send carrier/house bill of lading to customer within a goal of within 3 days of sail, and if unable - to provide timely updates to customer as to status of request (if delay is due to carrier/routing/weather/holiday). Manage all required follow up with clients and overseas agents.
Qualifications
Strong geographical awareness and experience routing international cargo.
Understanding of ocean carrier services and operations (including carrier partnerships/alliances).
Understanding of ocean service and documentation processing.
Ability to provide support and guidance to agents, clients, sales people in regard to documentation requirements.
Strong written and verbal communication skills (experience with Microsoft Suite).
Understanding of industry used terminology.
Experience working in a fast paced, team oriented, deadline driven department.
Problem solving experience and confidence to challenge the status quo.
Computer literacy and strong organizational, interpersonal, and presentation skill.
A Degree in business, supply chain management, finance or geography is seen as an advantage
Benefits
Medical, Dental, and Vision Benefits with company cost-sharing
Health Savings Account medical benefit option with a company contribution to the health savings account
No cost Medical Bridge Program to assist with costs that may be attributable to the plan deductible
Medical and Dependent Care Flexible Spending Accounts
No cost Short-term disability, Long-term disability, Life, and AD&D insurance
401(k) Retirement Plan with a generous company match
Paid Time Off (over 4 weeks of PTO by year 5 with Laufer)
No cost Employee Assistance Plan to assist with emotional well-being, family and relationships, legal and financial matters, and more
Employee Recognition Program
Giveback Program - each employee is given $500/year to donate to a charity (Laufer has donated over $1 million!!!)
Commuter Benefits for employees traveling to and from the NYC office
INDHP
9t6emFs1b0
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Updated March 14, 2024
Updated March 14, 2024