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Ocean import representative skills for your resume and career

Updated January 8, 2025

1 min read

Below we've compiled a list of the most critical ocean import representative skills. We ranked the top skills for ocean import representatives based on the percentage of resumes they appeared on. For example, 42.3% of ocean import representative resumes contained customer service as a skill. Continue reading to find out what skills an ocean import representative needs to be successful in the workplace.

14 ocean import representative skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how ocean import representatives use customer service:

Provided customer services and correspondence with foreign agents.
Managed 15 accounts, provided customer service and prepared appropriate paperwork for U.S. Customs.

2. Forwarders

Here's how ocean import representatives use forwarders:

Worked with import brokers and freight forwarders to insure import documentation was distributed correctly in a timely manner.
Coordinated and determined cost-effective, efficient, competitive method of transportation, and consolidation with freight forwarders to execute the business.

3. Customs Regulations

Here's how ocean import representatives use customs regulations:

Verified accuracy and compliance relating to Foreign Trade Zone and U.S. customs regulations.
Provided accurate classifications to internal business units and outside service providers to ensure compliance with Customs regulations and other trade requirements.

4. Customs Brokers

Here's how ocean import representatives use customs brokers:

Provided Customs brokers with documentation needed to ensure hassle-free clearance of shipments.
Served as international co-coordinator between customers, customs brokers and contracted vendors for Germany division.

5. LCL

Here's how ocean import representatives use lcl:

Handled high value from japan, Asia and Mid East FCL, LCL, Co-loaded.
Created and deployed the process for LCL consolidation onsite to multiple destinations which helped improved company efficiency.

6. FCL

Here's how ocean import representatives use fcl:

Planned multiple destination deliveries for consolidated FCL containers.
Arrange FCL ocean operations, imports and exports.

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7. US Customs

The US Customs and Border Protection is the United State's most prominent law enforcement agency in charge of border control, security, travel, and trade. It is responsible for enforcing government regulations on border-related activities. Their jobs include enforcing laws on traveling overseas, luggage inspection, import/export monitoring, and border patrol. The agency is based in Washington DC and comprises over 4000 federals officers maintaining peace throughout the states.

Here's how ocean import representatives use us customs:

Complete online applications and customer product and profile database to ensure compliance with US customs regulations and admissibility.
Presented/advised on US Customs regulations during yearly meetings with two high-profile customers.

8. Air Freight

Here's how ocean import representatives use air freight:

Coordinated shipment of air freight by tracking international and domestic flight information and processing customs documentation.
Prepare air freight consolidation documentation.

9. Steamship Lines

Here's how ocean import representatives use steamship lines:

Communicate with steamship lines, container freight stations, customers and brokers as needed to ensure timely movement of all shipments.
Contacted other shippers, steamship lines, to ensure all documents were transferred and all freight charges were paid.

10. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how ocean import representatives use logistics:

Acted as liaison between logistics, carries and customers.
Researched customs requirements, defined logistics guidelines, and prepared required documentation to successfully ship and clear international orders.

11. USDA

Here's how ocean import representatives use usda:

Developed strong relationships with FDA, USDA, Fish and Wildlife & Customs and Border Patrol Officers concerning customer shipments.
Coordinate delivery of samples and resolve any issues with the local USDA (SENASA) agents and inspectors.

12. Arrival Notices

Here's how ocean import representatives use arrival notices:

Forwarded appropriate documents with arrival notice to assigned CHB.
Prepared and sent customer shipping changes through arrival notices.

13. POD

Here's how ocean import representatives use pod:

Obtain POD and update file in computer, provide copy to customer as requested.
Dispatched to trucking company, request POD once the cargo has delivered.

14. ETA

Here's how ocean import representatives use eta:

Trained coworkers on how to track and trace containers for a more up to date ETA.
Tracked incoming shipments for customers of vessel, voyage and eta information.

What skills help Ocean Import Representatives find jobs?

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List of ocean import representative skills to add to your resume

The most important skills for an ocean import representative resume and required skills for an ocean import representative to have include:

Customer Service
Forwarders
Customs Regulations
Customs Brokers
LCL

FCL
US Customs
Air Freight
Steamship Lines
Logistics

USDA
Arrival Notices
POD
ETA

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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