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Office/store manager skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Dr. Timothy Edwards,

Jaunelle Celaire

Below we've compiled a list of the most critical office/store manager skills. We ranked the top skills for office/store managers based on the percentage of resumes they appeared on. For example, 15.0% of office/store manager resumes contained bank deposits as a skill. Continue reading to find out what skills an office/store manager needs to be successful in the workplace.

15 office/store manager skills for your resume and career

1. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how office/store managers use bank deposits:

Updated client accounts, maintained AP/AR, payroll, bank deposits, answered telephones, filed documents, and tax preparation.
Complete repair orders **Manage appointments for 7 technicians **Book keeping A/R, A/P, & bank deposits**Help customers with concerns **Human Resources

2. Financial Reports

Here's how office/store managers use financial reports:

Generated Payroll, monthly financial reports, and filed all tax reports.
Prepared accounting records, financial statements, and financial reports.

3. Inventory Control

Here's how office/store managers use inventory control:

Conducted both accounts payable and accounts receivable management, and maintained inventory control procedures.
Developed program for inventory analysis that improved inventory control.

4. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how office/store managers use sales floor:

Set up and organization for office, back office and sales floor.
Provided diverse customer service, Accurately and efficiently operated registers and maintained all receipts, Maintained an inviting sales floor.

5. Store Merchandise

Here's how office/store managers use store merchandise:

Created a successful customer rewards program for all customers to obtain store merchandise credit when defined goals were reached.
Received store merchandise from vendors.

6. QuickBooks

Here's how office/store managers use quickbooks:

Monitored and managed inventory with excel and QuickBooks.
Led back end accounting operations including daily sales tracking (Excel, QuickBooks), AR/AP and cash plan.

7. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how office/store managers use human resources:

Served as point of contact for all Human Resources needs such as payroll administration and employee relations.
Delivered operational excellence in all areas including human resources, visual merchandising, marketing, loss prevention, operations and safety.

8. Credit Card

A type of card issued by banks and other financial institutions, that enable users to manage and borrow their finances is called a credit card. The funds borrowed from a financial institution through a credit card are meant to be paid back along with certain amounts of interest imposed by the bank.

Here's how office/store managers use credit card:

Directed strategy that led to a top-20 rank nationally for branded credit card growth and total branded card sales in 2015.
Ranked number one in district sales for proprietary brand credit card and service contracts for 2012.

9. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how office/store managers use pos:

Provided back up technical support of office computers, printers, cash registers and POS computers.
Organized, coded and sustained a [ ] +/- stock inventory database using POS system.

10. Store Operations

Here's how office/store managers use store operations:

Ensured store operations are in compliance with store policies and procedures.
Maintain policy and procedures manual for store operations.

11. RAN

RAN stands for "revenue anticipation note," which refers to a practice where an organization (often the government) borrows money to support a specific project. When these funds are then repaid, the money given to the lenders comes from the profits generated by the business originally funded.

Here's how office/store managers use ran:

Manage employees and make sure the store and sales and orders went smoothly and ran up to operation.
Set, planned and ran, district training sessions and meetings.

12. Computer System

Here's how office/store managers use computer system:

Perform daily deposits and computer batches; to keep all accounts current in computer system.
Maintained the computer systems and trained office personnel to use various programs.

13. Office Operations

Here's how office/store managers use office operations:

Managed office operations including accounts payable and accounts receivable.
Handle the daily office operations of a business.

14. A/R

Here's how office/store managers use a/r:

Prioritized work flow, handled shipping and receiving, oversaw A/P and A/R, maintained financial records and processed bank transactions.
Processed A/R, A/P, bank correspondence, and rental agreements.

15. Retail Store

Here's how office/store managers use retail store:

Maintained physical and electronic inventory of warehouse and retail store locations.
Managed two retail stores and provided customer service

What skills help Office/Store Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on office/store manager resumes?

Dr. Timothy Edwards

Professor, Interim Director, University of Arkansas at Little Rock

Writing and research skills. Analytical and critical thinking skills. Technical skills such as web design, graphic design, audio and video production skills. Employers are interested in potential employees knowledge, intelligence and skills.

What office/store manager skills would you recommend for someone trying to advance their career?

Jaunelle Celaire

Chair, Professor of Voice, University of Alaska Fairbanks

Never stop learning! This may consist of going back to school, earning new certifications in your field of study, attending conferences and seminars, and making sure that your time management is always at its finest level of excellence.

What technical skills for an office/store manager stand out to employers?

Kerem Cakirer Ph.D.

Senior Lecturer, Indiana University Bloomington

The labor market is not so different than any market with demand and supply. The demand from employers will shift towards more technical (software, coding, computer language programming) and analytical (problem solving on your own) skills than social skills overall. Being capable of writing or/and understanding computer languages will be a must have skill in the very near future. Communication skills over online platforms or social media platforms will play a huge role when employers are making a hiring decision. The data supports that businesses are using more online platforms than ever. I am projecting that there won't be any business travels or on-site client meetings in the near future. Exceling in different types of software, and being able to learn a new one easily, will become more important than people skills in businesses. Employers will seek for candidates, who are capable of achieving tasks in a more off-site (outside the office) environment through a deadline, and who can utilize multiple different softwares at their hand to solve business problems. As far as how the hiring process would go, we might see employers using artificial intelligence to make hiring decisions over some online platform soon. Essentially, this means that the candidates will be assessed with a more quantitative measure than ever. An evaluation measure by the AI, which will take soft and digital skills more into account.My final words are: The pandemic is still a burden to the humankind but the world will prevail. This year could be the inception of a new era in terms of how businesses run.

What hard/technical skills are most important for office/store managers?

Bruce Heiman Ph.D.

Professor of International Business, San Francisco State University

-Analytical skills (ability to gather data, clean it, analyze it, write-up results and present on what the meaning of the analysis suggests for action (the last one is most important--"what does it really mean?"

-Some experience and skills with coding in any language (at the moment, Python or C++ are preferred, though Ruby on Rails is also good)

-Deep spreadsheet skills (pivot tables and macros, as examples).

-Relational database skills, including programming (e.g., MySQL)

-Data mining

-AI/Machine Learning experience

Do you want to know more?

List of office/store manager skills to add to your resume

The most important skills for an office/store manager resume and required skills for an office/store manager to have include:

Bank Deposits
Financial Reports
Inventory Control
Sales Floor
Store Merchandise
QuickBooks
Human Resources
Credit Card
POS
Store Operations
RAN
Computer System
Office Operations
A/R
Retail Store

Customer Complaints
Store Management
Store Sales
A/P
Office Equipment
Retail Sales
Computer Programs
Office Management
Financial Statements
Inventory Management
Customer Inquiries
Cash Drawers
Customer Accounts
Bank Accounts
Customer Relations

Product Knowledge
Customer Orders
Trade Shows
Administrative Tasks
Facebook
Bank Statements
Word Processing
Insurance Claims
Customer Issues
Event Planning
Employee Scheduling
Product Line
Business Operations

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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