Office volunteer resume examples for 2025

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Updated March 26, 2025

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Office volunteer resume

Juan Gomez

(570) 555-2393 | jgomez@example.com

Memphis, TN | 13159 E. Evergreen St. - 36405

Work experience

2016 - Present
Office Volunteer, Kelly Services - Memphis, TN
- Managed satellite office requirements, daily correspondence, and coordinated mass mailings.
- Supported the contact center by answering calls during high volume and peak periods.
2015 - 2016
Work Study Student, D-R SERVICES - Kenner, LA
- Worked as a front office associate checking patients in/out, scheduling appointments, registering patients, and maintaining medical records.
- Retrieve patient medical records for physicians, technicians, or other medical personnel.
- Perform administrative tasks, including scanning, printing, copying, faxing, and filing.
2014 - 2015
Student Office Assistant, D-R SERVICES - Kenner, LA
- Call insurance companies to obtain benefits.
- Assisted the doctor with back office procedures.
- File data into medical records both manually as well as electronically.
- Greet and register residents and visitors to the facility.

Skills

Data Entry
Public Facilities
Word Processing
Menu Items
Internet
Computer Lab
Student Records
Scheduling Appointments
Student Workers
Office Tasks

Education

High School Diploma, (2014 - 2014)
,

Office volunteer resume

Dylan Gomez

(680) 555-0155 | dgomez@example.com

Columbia, SC | 76246 S. Elm Ave. - 58375

Work experience

2011 - Present
Office Volunteer, Kelly Services - Columbia, SC
- Perform numerous other administrative tasks as directed by management.
- Address incoming and outgoing telephone calls from vendors, internal employees regarding packages incoming and outgoing.
- Liaised with vendors to order and maintain inventory of office supplies.
- Performed a variety of administrative tasks.
2004 - 2011
Office Runner, Bryant & Stratton College - Virginia Beach, VA
- Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
2003 - 2004
Marketing Department Internship, Liberty Tax - Virginia Beach, VA
- Planned over 25 client/prospecting events, 10 webinars and 10 email campaigns throughout Europe.
- Assessed the quality of the current data in financial statements by comparing to the historical data and the market average.
- Analyzed personal financial statements and tax returns of potential loans.
- Analyzed financial statements to discover strengths and weaknesses through an industry comparison.

Skills

HR
Information Packets
Fax Machines
Powerpoint
Financial Statements
Press Releases
Office Supplies
Telephone Calls
Data Entry
Scheduling Appointments

Education

Bachelor's Degree, Communication (2000 - 2003)
Ohio University
Athens,

Office volunteer resume

Christian Richardson

(360) 555-6701 | crichardson@example.com

New York, NY | 35366 W. Park Ave. - 66180

Work experience

2017 - Present
Office Volunteer, Allstate - New York, NY
- Answer requests for information and data from Allstate database.
- Worked as an office assistant and dealt with scheduling appointments and upselling products for my line of business.
- Performed outbound calls to current clients to assist with providing new quotes in addition to completing a variety of administrative tasks
- Applied my computer abilities to make quotes, utilized word processing, and desktop publishing.
- Ensured flow of communication for insurance documents.
- Fielded telephone calls and answered customer inquiries about policies; interpreted for Spanish-speaking customers; performed Daily Payment Reminder calls.
2016 - 2017
Office Employee, MetLife - Somerset, NJ
- Fielded customer inquiries, ordered office supplies, opened up facility daily and helped with restocking of lenses.
2015 - 2016
Business Internship, MetLife - Somerset, NJ
- Handle customer service with high urgency at all times .
- Handled multiple projects, programs and initiatives in assisting the Western Division and its firms achieve their business plan objectives.
- Project management covering full project life cycle.
- Reviewed and applied QA/UAT testing methodology; delivered progress reports, proposals, requirements documentation, and presentations to management.
- Partnered with colleagues all through the sales process; assisted sales team to gather data.

Skills

Customer Service
Store Management
Communication
Company Policies
Windows
Business Solutions
Front Office
Data Warehouse
Administrative Assistance
RAN

Education

Bachelor's Degree, Finance (2012 - 2015)
Florida International University
Miami,

Office volunteer resume

Douglas Turner

(850) 555-7236 | dturner@example.com

Indianapolis, IN | 540 W. Maple Ave. - 90936

Work experience

2019 - Present
Office Volunteer, Walmart - Indianapolis, IN
- Provided customer service, cashiered, and kept the sales floor presentable to customers.
- Give change orders to Customer Service Supervisors.
- Stocked shelves and provided customer service.
- Unload truck, stack pallets, customer service, stock shelves.
2018 - 2019
Volunteer Administrative Assistant, Wells Fargo - Milwaukee, WI
- Organized and Scheduled Conference room appointments as well as managing the rotation of front desk for appointments.
- Assisted office manager, 10 sales assistants and 50 financial advisors with recordkeeping and daily administrative tasks.
- Assist with STS forms inputting in the Shelby database system when needed.
2017 - 2018
Lifeguard/Swim Instructor, American Red Cross - New York, NY
- Formed appropriate lesson plans for swim classes and other instructors.
- Supervised lifeguard and Water Instructor Aide staff.
- Prepare lesson plans for swimming lessons Provide proper instruction on swimming and safety lessons Encourage and teach swimming techniques through creative activities
- Certified Pool Operator American Red Cross Certified Lifeguard Instructor American Red Cross Certified Water Safety Instructor
- Certified as a Lifeguard, in CPR, AED, and in First Aid.

Skills

Word Processing
Communication
Lesson Plans
Administrative Assistance
In-Service Training
Safety Guidelines
Scheduling Appointments
Special Events
Learn-To-Swim
First-Aid

Education

High School Diploma, (2017 - 2017)
,

Office volunteer resume

Joyce Reed

(700) 555-4549 | jreed@example.com

Hoffman Estates, IL | 90570 N. Second Rd. - 43066

Work experience

2013 - Present
Office Volunteer, Concordia University - Hoffman Estates, IL
- Provided administrative assistance and support to staff of the Youth Technology Academy.
- Worked effectively with diverse student body while communicating policy details and multitasking.
- Increased efficiency by the development of procedures.
- Exercise extreme confidentiality and offer non-judgment while processing paperwork, filing, and shredding documents in an HR Staffing office.
2012 - 2013
Office Aide, Sears Holdings - Hoffman Estates, IL
- Offered exceptional customer service to differentiate and promote the company brand.
- work with customers provide excellent customer service.
- Received freight and distributed shipment to sales floor.
- Completed HR activities, including recording of incidents, writing out warnings, and generation of reports.
- Tag & Title work/Dmv Processing Notarize Legal Documents Clerical/Phone/Data Entryway Tender Cash Transactions/Prepping Bank Deposits
2008 - 2012
Events Assistant, Aramark - Chicago, IL
- Assisted with fundraising and special events.
- Planned, managed, and staffed all special events conducted out of the Fund Development Office.
- Interfaced with customers for special events Helped administrator with special event planning Managed customers' needs at special events

Skills

Special Events
Wedding Party
Alumni
Scheduling Appointments
Phone Calls
Telephone Calls
Event Materials
Powerpoint
Customer Service
Promotional Materials

Education

Bachelor's Degree, Psychology (2005 - 2008)
Ashford University
San Diego,

How to write an office volunteer resume

Craft a resume summary statement

A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the office volunteer role.

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in office volunteer-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These four steps should give you a strong elevator pitch and land you some office volunteer interviews.

Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.

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List the right project manager skills

Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:

Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
Put all relevant hard and soft skills in your skills section.
Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.

These five steps should give you a strong elevator pitch and land you some office volunteer interviews.

Here are example skills to include in your “Area of Expertise” on an office volunteer resume:

Patients
Data Entry
Database Management
Customer Service
Front Desk
Administrative Assistance
Scheduling Appointments
Office Equipment
PowerPoint
Patient Charts

Telephone Calls
Administrative Tasks
Collating
Direct Calls
Office Machines
Vital Signs
Fax Machines
Office Tasks
Office Support
Computer System

RAN
Non-Profit Organization
Clerical Support
Transferring Calls
Word Processing
Office Procedures
HIPAA
Event Planning
Greeting Visitors
Community Events

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How to structure your work experience

A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.

Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.

How to write office volunteer experience bullet points

Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.

Use the XYZ formula for your work experience bullet points. Here's how it works:

Use strong action verbs like Led, Built, or Optimized.
Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

This creates bullet points that read Achieved X, measured by Y, by doing Z.

Here are great bullet points from office volunteer resumes:

Work history example #1

Office Volunteer

Carnegie Mellon University

Maintained a working knowledge of various computer programs, including Microsoft Word, Excel, and PowerPoint.
Organized and filed financial documents; communicated with Penn State Alumni
Performed special projects for professors such as a year-long inputting of data into a psychology database.
Developed better understanding on how interdepartmental communication and task performances are requested for and completed.
Uploaded medical documents into a database for doctors to use when completing their patient summaries.

Work history example #2

Customer Service Associate/Cashier

Wendy's

Trained new members and also coordinated the drive-thru window ensuring all meals were handed out in proper time.
Rewarded for advanced proficiency in customer service and mathematics.
Communicated clearly and positively with subordinates.
Maintained composure and accuracy when serving customers in a high volume quick service restaurant
Experienced in handling money with a strong command of quick and simple mathematics.

Work history example #3

Student Employee

University of California Press

Cleaned and organized undergraduate organic chemistry laboratories after classes.
Provided counseling and educational information to the Human Genetics graduate students.
Prepared award descriptions and defined eligibility criteria and application procedures for publication.
Used SQL to update student and alumni record tables and authenticate changes.
Installed and updated software Troubleshooted computer issues

Work history example #4

Student Office Assistant

Texas Tech University

Assisted students with setting up email, email troubleshooting, internet connectivity issues, and operation of office equipment.
Assisted international student counselors in various tasks to support international students.
Billed all departments through the Fits billing system for supplies bought by our department credit cards.
assisted in student payroll, procurement card reconciling
Monitored the flow of information from teachers and administrative personnel to maintain quality communication.

You can let Zippi customize your resume.

Upload a resume

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Add an education section to your resume

Here is the best way to format your education section:

Display your highest degree first.
If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education.
If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries from office volunteer resumes:

High School Diploma

2014 - 2014

Bachelor's Degree in communication

Ohio University, Athens, OH

2000 - 2003

Highlight your office volunteer certifications on your resume

If you have any additional certifications or education-like achievements, add them to the education section.

To list, use the full name of the certification and the organization that issued it, along with the date of achievement.

If you have any of these certifications, be sure to include them on your office volunteer resume:

Certified Medical Administrative Assistant (CMAA)
Nationally Certified Medical Office Assistant (NCMOA)
Microsoft Office Specialist: Expert (Office 365 and Office 2019)
Certified Clinical Medical Assistant (NHA)
Microsoft Office Specialist Master Certification (MOS)
Certified Medical Interpreter - Spanish (CMI)

Updated March 26, 2025

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