How to hire an operation support coordinator

How to hire an operation support coordinator, step by step

Here's a step-by-step operation support coordinator hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an operation support coordinator job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new operation support coordinator
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you post your operation support coordinator job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find an operation support coordinator for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect operation support coordinator also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   Here's a comparison of operation support coordinator salaries for various roles:

   Type of Operation Support Coordinator	Description	Hourly rate
   Operation Support Coordinator		$13-26
   Office Manager	Office managers oversee the entire workplace. They maintain office processes and services to ensure that everything is running well... Show more	$14-29
   Customer Service Supervisor	A customer service supervisor is responsible for directing the staff in providing the best services to the customers. Customer service supervisors' duties include evaluating the performance of the service staff, implementing strategic procedures to improve operations, developing promotional offers and products to increase the business' revenues, keeping documents of operation records, and assisting with customer's inquiries and complaints... Show more	$12-25

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Phone Calls
   • PowerPoint
   • Purchase Orders
   • Data Entry
   • Management System
   • Payroll
   • Financial Aid
   • Salesforce
   • Administrative Functions
   • Customer Inquiries
   • Customer Orders
   • SharePoint
   • Customer Satisfaction
   • Check-In

   Check all skills

   Responsibilities:

   • Manage inventory to ensure accuracy between physical count and data in ERP system.
   • Set up and manage SharePoint sites to accurately and efficiently receive, process, and monitor dissemination of information and documentation.
   • Lead the new Medicare team.
   • Edit opportunities in CRM for account managers as needed.
   • Maintain employee database and files and assist with payroll processing.
   • Input and monitor schedules of staff into the KRONOS payroll system.

3. Make a budget

   Including a salary range in your operation support coordinator job description is one of the best ways to attract top talent. An operation support coordinator can vary based on:

   • Location. For example, operation support coordinators' average salary in montana is 42% less than in massachusetts.
   • Seniority. Entry-level operation support coordinators 47% less than senior-level operation support coordinators.
   • Certifications. An operation support coordinator with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in an operation support coordinator's salary.

   Average operation support coordinator salary

   $40,447yearly

   $19.45 hourly rate

   ---

   Entry-level operation support coordinator salary

   $29,000 yearly salary

   Updated December 18, 2025

4. Writing an operation support coordinator job description

   A job description for an operation support coordinator role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's an operation support coordinator job description:

   Operation support coordinator job description example

   VORTEX COMPANIES, LLC is seeking to fill an Operations Support Coordinator position with a highly organized individual!
   
   Want to be part of one of the country’s fastest growing infrastructure businesses? The Vortex Companies, LLC delivers cutting edge trenchless technologies and turnkey services to make the worlds water cleaner and we’re growing every day! We think BIG about solving the world’s toughest challenges in failing water, sewer and industrial infrastructure.
   
   At Vortex, you will be surrounded with a culture that puts your safety first in all we do. If you like a fast-paced environment, a team structure that provides support, training, and development, then apply today!
   
   Operations Support Coordinator handles a variety of tasks to ensure efficient daily operation of the business needs. The Operations Support Coordinator will manage operational tasks under the direction of operations and project managers through a variety of tasks related to organization and communication.
   Responsibilities: Manages operational tasks under the direction of project managers
   Data entry of our schedule, projects and estimates. Setup tracking for our production within our software program Helps assigned teams meet and exceed their goals and objectives Contributes to reports for internal and external stakeholders Identifies ways to increase revenue, decrease expenses, and improve efficiency. Assists with financial tasks, including forecasting, expense reports, budgeting, etc Collaborates with insurance agents and bonding agents requesting and administering various documents Communicate issues, events, performance and progress daily to the Project Manager. Establish effective working relationships with clients and team members.
   Provide support to employees as needed
   Requirements: Attention to detail and excellent Problem-Solving Skills and ability to take decisive action.
   Time and Organization Management. Demonstrates strong organization and productivity skills.
   Learns quickly and has strong problem-solving skills and business acumen Collaboration and Team Leadership; ability to multitask and handle competing priorities between business needs, organizational issues and sound customer relations. Strong Sense of Urgency and Initiative. Confidentiality and Possesses Sound Judgment to know when to escalate appropriately up the chain of command. Personal Effectiveness/Credibility. Flexibility and Adaptability. Technical Capacity. Stress Management/Composure. Proficient in MS Office High school diploma or equivalent
   Position Type/Expected Hours of Work: This is a full-time, exempt position. Days and hours of work are typically Monday through Friday. - Flexibility is required as job duties demand.
   Benefits We offer a competitive total compensation package including health, vision, and dental insurance, 401K retirement plan, income protection insurance, off the job accident insurance, PTO and more!
   Vortex Services, LLC, A Vortex Company and all subsidiaries is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, or veteran status.

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5. Post your job

   To find the right operation support coordinator for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with operation support coordinators they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit operation support coordinators who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your operation support coordinator job on Zippia to find and recruit operation support coordinator candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit operation support coordinators, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new operation support coordinator

   Once you've selected the best operation support coordinator candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   To prepare for the new operation support coordinator first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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