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Order processing clerk skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical order processing clerk skills. We ranked the top skills for order processing clerks based on the percentage of resumes they appeared on. For example, 42.7% of order processing clerk resumes contained pallets as a skill. Continue reading to find out what skills an order processing clerk needs to be successful in the workplace.

15 order processing clerk skills for your resume and career

1. Pallets

Here's how order processing clerks use pallets:

Certified and Operation of Forklift, Raymond, Order Picker and Powered pallet Jack..
Operated pallet wrapping machines, power jacks and cab / stand-up forklifts to keep warehouse inventory organized and maintained.

2. RF

Here's how order processing clerks use rf:

Process shipments for Parcels for FedEx, RF Gun, DHL, UPS, etc.
Use a Radio Frequency Gun (RF) to scan bar codes.

3. Customer Orders

Here's how order processing clerks use customer orders:

Selected and collated order from inventory according to customer orders.
Verify and Prepared customer orders for processing.

4. Order Entry

Order Entry is the term used to describe and refer to the process of and steps necessary in order to log a customer's order in a company's or organization's order filing systems.

Here's how order processing clerks use order entry:

Maintained daily average order entry rate for minimum of 250 orders per day.
Order entry Processing orders, calling the customers w/ any question.

5. Purchase Orders

Here's how order processing clerks use purchase orders:

Communicated with vendors and customers on purchase orders to ensure proper documentation for processing.
Managed and Tracked Logistical issues pertaining to high volume international purchase order.

6. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how order processing clerks use data entry:

Completed Data Entry+ Handled confidential information+ Utilized office equipment
Performed various data entry tasks such as entering new software orders, training orders and various software replacement orders.

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7. Sales Orders

Sales orders, also called an "SO," refer to a document prepared by the seller and given to the customer. This document clarifies and confirms the product purchased, including specific details about the product like size, quantity, color, and price. Information pertaining to the shipping and payment of the goods is also commonly found on a sales order.

Here's how order processing clerks use sales orders:

Process sales orders from receipt through to invoice preparation and distribution.
Prepared sales orders for packing, closing and transporting to dock.

8. Invoice

Here's how order processing clerks use invoice:

Scanned orders and providing catalogs with every order along with their invoice
Calculated totals and sent customer copy of invoice via EDI.

9. Inventory Control

Here's how order processing clerks use inventory control:

Inventory control: Worked with Quality Assurance department on managing inventory on-hands, cycle counts, and product.
Assisted in inventory control and dye scheduling.

10. QuickBooks

Here's how order processing clerks use quickbooks:

Fed EX & UPS bills sorted and entered into Quickbooks.
Converted from manual paper invoice method to QuickBooks and digitized entire inventory.

11. Computer System

Here's how order processing clerks use computer system:

Extracted data from computer system queries and compiled data into reports, graphs and spreadsheets for departments and supervisors.
Entered customers orders in the PRISM computer system, totaling 200 orders weekly.

12. Cycle Counts

Cycle counts are the procedures used in inventory auditing and enable organizations or businesses to count items in various areas within the organization's warehouse without counting the entire inventory.

Here's how order processing clerks use cycle counts:

Maintain inventory and ensure cycle counts were accurate.
Complete daily cycle counts and resolve shortages.

13. Customer Inquiries

Here's how order processing clerks use customer inquiries:

Monitored customer inquiries, resolving any issues and upselling when appropriate.
Key Contributions:*Communicate professionally with all customers*Manage order entry, load planning, shipments and logistics*Answer customer inquiries*Enter data from documents

14. Customer Complaints

Here's how order processing clerks use customer complaints:

Handled customer complaints and questions regarding problems with orders.
Investigated and resolved customer complaints; coordinated client's problem resolution with various departments and staff members under changing fast-paced environment.

15. EX

Here's how order processing clerks use ex:

Verified personal data and printed label for orders to be shipped UPS or Fed Ex.
Expedited Fed Ex and UPS freight with required documents and labels for all international and domestic postal shipments.

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List of order processing clerk skills to add to your resume

The most important skills for an order processing clerk resume and required skills for an order processing clerk to have include:

Pallets
RF
Customer Orders
Order Entry
Purchase Orders
Data Entry
Sales Orders
Invoice
Inventory Control
QuickBooks

Computer System
Cycle Counts
Customer Inquiries
Customer Complaints
EX
Office Equipment
Order Data
Customer Accounts
ERP
AS400

Incomplete Orders
Web Orders
BOL
POS
Delivery Dates
Product Numbers
PA
Warehouse Operations
Database Systems

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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