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Outside parts sales skills for your resume and career
11 outside parts sales skills for your resume and career
1. Parts Sales
- Achieved a 20% increase over sales goal within first year as the Outside Parts Salesman.
- Identified and grew new parts sales customers and increased revenue by 20%.
2. Parts Orders
- Assist customers with parts orders for a premier Kenworth & Volvo dealer in the Mid-Atlantic.
3. Customer Relationships
Customer relationships are the interactions and efforts made by a company to improve its customer service. Customer relationships cover not just all of the essential roles performed by customer support, but also the initiatives made before and after the interaction with a customer.
- Developed new customer relationships through targeted marketing efforts and building permit research.
- Monitor customer relationships by visiting and conducting quality control assessments.
4. HVAC
- Retained and lead major infrastructure proposals for HVAC maintenance department servicing commercial real estate throughout the Anchorage metropolitan community.
- Answered customers' questions about HVAC products, prices, availability, product uses, and credit terms.
5. OEM
OEM stands for Original Equipment Manufacturer and is a term for a company that produces and markets the parts of equipment for another company after having received the go-ahead to do so. The company can also produce devices from the combination of parts from different companies while in partnership with these companies. This is common in the computer hardware industry and is popular in the automobile and computer industries.
- Worked independently with Manufacturer Representatives to introduce new electronic components to OEM's and product training seminars.
- Developed sales activity with national OEM accounts and facilitated growth with dealer-controlled customers.
6. Sales Territory
- Managed sales territory of over 200 personally developed accounts, selling consumable and capital equipment to Dentists and institutions.
- Assigned to an under preforming sales territory covering west/central Kentucky geography design around a predominately independent customer base.
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- Filled in on the parts counter during vacations and when the counter was overloaded.
- Assist at parts counter with customers over the phone and retail customers.
8. Cold Calls
Cold calling is a kind of business solicitation from customers who didn't express interest in their product and services before. In this technique, a salesman conducts a call with potential customers with whom they haven't had a prior interaction. Cold calling can include phone calls or telemarketing. However, in-person visits like door-to-door marketing are also a type of cold calling
- Maintained cold calling and warm lead follow up when working remotely or on the road.
- Position required extensive customer contact and cold calling as well as accurate record keeping and creativity in product selection and presentation.
9. Service Sales
- Improved parts/service sales volume 11% first year.
- Increased parts and service sales by 65% to the point that they could not handle the volume.
10. Repair Shops
- Build and maintain relationships with Trucking Companies, Diesel Repair Shops and Municipalities.
- Sell heavy truck parts to fleets, owner operators and repair shops.
11. Customer Accounts
- Managed customer accounts with a weekly sales route including deliveries.
- Established Distributor and Customer Relationships within market and individual Key Customer Accounts to secure and grow business within responsible territory.
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List of outside parts sales skills to add to your resume

The most important skills for an outside parts sales resume and required skills for an outside parts sales to have include:
- Parts Sales
- Parts Orders
- Customer Relationships
- HVAC
- OEM
- Sales Territory
- Parts Counter
- Cold Calls
- Service Sales
- Repair Shops
- Customer Accounts
Updated January 8, 2025