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Outside property agent skills for your resume and career

Updated January 8, 2025

3 min read

Quoted expert

Tom Faulconer JD, CPCU, CLU, ChFC, CASL,CFP(r)

Below we've compiled a list of the most critical outside property agent skills. We ranked the top skills for outside property agents based on the percentage of resumes they appeared on. For example, 22.5% of outside property agent resumes contained data entry as a skill. Continue reading to find out what skills an outside property agent needs to be successful in the workplace.

15 outside property agent skills for your resume and career

1. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how outside property agents use data entry:

Responded to customer inquiries, orders, high volume of calls, data entry assignments, and customer databases.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how outside property agents use customer service:

Provided customer service support to existing and potential Allstate customers relative to automobile insurance in an inbound/outbound call center environment.
Processed endorsements, cancellation, certificates of insurance, new business quotations, provided customer service support internally and externally.

3. Coverage Options

Here's how outside property agents use coverage options:

Negotiated with Underwriters regarding coverage options, pricing and solutions.
Generated quotes for new/existing clients and advised clients on coverage options.

4. Auto Insurance Policies

Here's how outside property agents use auto insurance policies:

Performed all the requirements necessary to complete auto insurance policies.
Educated policyholders regarding their home and auto insurance policies.

5. Inbound Calls

Here's how outside property agents use inbound calls:

Received over 50 - 60 calls per day by taking inbound calls from customers interested in buying auto insurance.
Respond, assess, follow up and close inbound calls for auto insurance throughout the country.

6. Casualty Insurance

Casualty Insurance is a form of liability insurance that protects companies and individuals from a wide range of accidents and negligence claims. Casualty insurance can protect against car accident damage, theft from a home or business, and workers' compensation. Broadly speaking, casualty insurance protects against claims resulting from injuries to an individual.

Here's how outside property agents use casualty insurance:

Licensed Property and Casualty insurance agent dealing primarily with military members.
Provided Property and Casualty Insurance, Life Insurance and Financial Investment services for both residential and commercial clients.

7. Insurance Products

Here's how outside property agents use insurance products:

Worked closely with other team members to integrate various insurance products into the financial planning for Member Physicians.
Educated clients about both personal and commercial insurance products, rate increases and changes.

8. Motor Vehicle

A motor vehicle is a mode of transportation such as a car, truck or bus.

Here's how outside property agents use motor vehicle:

Performed mobile patrol of properties, drove a motor vehicle confronted unauthorized persons on New York City Transit Authority properties.

9. Computer System

Here's how outside property agents use computer system:

Learned new computer systems when our company upgraded.
Processed all guest reservations including guest follow up obtaining all necessary information and accurately entering it into computer systems.

10. Life Insurance

Here's how outside property agents use life insurance:

Researched and provided financial services ranging from health/disability/life insurance to financial packages such as mutual funds and stock options.
Utilized strong communication skills to enroll interested individuals in a life insurance plan that accommodates their specific needs.

11. Policy Changes

Here's how outside property agents use policy changes:

Handled policy changes, endorsements, billing, new business quotes, agent locating & cross selling.
Corresponded with other processing centers to make policy changes.

12. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how outside property agents use bank deposits:

Processed customer payments and delivered bank deposits daily.
Processed payments and prepared end-of-day bank deposits.

13. Financial Resources

Fіnаnсіаl rеѕоurсеѕ аrе ѕоurсеѕ оf fundѕ thаt a buѕіnеѕѕ can drаw uроn tо bе successful, to finance its investments, саріtаl, and day-to-day operations. It соvеrѕ аll fіnаnсіаl fundѕ оf the organization fоr the іmрlеmеntаtіоn оf сurrеnt costs and extended rерrоduсtіоn еxреnѕеѕ, fоr the fulfіllmеnt оf financial оblіgаtіоnѕ аnd economic incentives fоr еmрlоуееѕ.

Here's how outside property agents use financial resources:

Interview prospective clients to perform detailed needs analysis including the review of existing coverage and obtain necessary financial resources.
Assessed prospective clients by obtaining information about their financial resources and deficiencies.

14. Policy Holders

Here's how outside property agents use policy holders:

Educated Policy Holders in State Laws/Regulations.
Aided policy holders in renewal process by taking payments, reviewing needs and recommending coverages.

15. Insurance Carriers

Here's how outside property agents use insurance carriers:

Corresponded extensively between clients, insurance carriers, audit companies and financial institutions.
Ensured quality underwriting guidelines for three national insurance carriers.

What skills help Outside Property Agents find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What outside property agent skills would you recommend for someone trying to advance their career?

Tom Faulconer JD, CPCU, CLU, ChFC, CASL,CFP(r)

Clinical Professor, Butler University

Being an agent provides freedom. Most agents set their own hours meaning there is time for family and other activities. Of course, since it is a commission-based position, the harder you work, the more you make! Plus, property and casualty agents (home, auto and commercial lines) can build up their client list to the point where they make a very good living just off renewal commissions. At that point, an agent can truly work whenever they want and still get paid. (That takes a few years to get to, though.)

As to dislikes, being a commissioned salesperson is difficult for some people. And the freedom that comes with being an agent is a double-edged sword. If someone takes advantage and doesn't work very hard, they won't last very long! And, depending on the company, etc., paperwork can be pretty extensive!

Do you want to know more?

List of outside property agent skills to add to your resume

The most important skills for an outside property agent resume and required skills for an outside property agent to have include:

Data Entry
Customer Service
Coverage Options
Auto Insurance Policies
Inbound Calls
Casualty Insurance
Insurance Products

Motor Vehicle
Computer System
Life Insurance
Policy Changes
Bank Deposits
Financial Resources
Policy Holders

Insurance Carriers
Underwriting Guidelines
Customer Retention
Administrative Tasks
Cold Calls
Commercial Property

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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