Parer job description

This job performs appointment scheduling and medical assistant functions within a clinic setting. Provides individualized, direct patient care of assigned patients under the supervision of a licensed healthcare provider and assists in the implementation of the delivery of health care services.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
Education
Required - High school diploma or equivalent
Preferred - Completion of a Medical Assistant training program
Work Experience
Preferred - Related experience in a clinic or medical office setting

Certifications
Required - Basic Life Support (BLS) from the American Heart Association
Preferred - Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), Certification as a Medical Assistant (or other medical specialty-based certification)
Knowledge Skills and Abilities (KSAs)
Must have computer skills and dexterity required for data entry and retrieval of patient information. Must be proficient with Windows-style applications and keyboard. Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process. Skills to effectively present information and respond to questions from patients and customers, with proficiency. Ability to work collaboratively with other departments. Ability to exercise sound judgment in handling/escalating difficult situations.

Job Duties
Provide excellent customer service to all patients, guests, and family members. Ensures all patient required forms are completed and other paperwork/documents are gathered and accurate. Efficiently inputs patient/guarantor demographic and financial information; explains insurance benefits and collects co-pays, deductibles and self-pay portions due. Performs vital signs and other screenings, obtaining height, weight, allergy and medication history and other assessments. Prepares patient for exam, explaining any procedures before they are performed and answering the patients' questions. Schedules and reschedules patient appointments by phone or in person, including transferring patients to the appropriate departments for scheduling and updating necessary information. Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style. Other related duties as required.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Duties performed routinely require exposure to blood, body fluid and tissue.

The incumbent works in a patient care area; works in an area where peatients enter; workds directly with patients; and/or works with specimends that could contain diseases. There may be an occupational risk for exposure to all communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Pateint Access representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account. Patient Access has numerous procedural requirements including data elements, insurance verification, authorization for services, and collections for all patient portions including prio balances. Patient Access staff is responsible for the successful financial outcome of all patient services. Patient Access communictes directly with patients and families, physicians, nurses, insurance companies and third party payers. This position requires professional appearance, behavior, and good communication skills. Patient Access Reprsentatives need to know Microsoft Office in order to read and complete spreadsheets for tracking or auditing purposes. Patient Access Representatives may be asked to help with certain task including but not excluded to ocompleting and submitting charity applications, credentialing, working errors, workman's comp reporting, Environment of Care Review Tool, identifying missing payments, working with visiting physicians and other tasks to help the associate's individual growth. (Facility specific functions performed by Patient Access to be determined locally)
Requirements:

* Excellent written and verbal communication skills
* Demonstrate excellent customer service skills
* Successful completion of the core educational curriculum "Excellence at the Front End" required within one year of employment
* Ability to type 45 wpm preferred
* Must be able to follow detailed instructions and perform repetitious tasks
* Computer/basic keyboard skills, telephone skills, and general knowledge of office machines including printers, fax, copier, scanner, and credit card machines preferred
* Interpret and analyze data
* Ability to read, comprehend and retain information
* Perform mathematical calculations proficiently
* Knowledge of basic medical terminology preferred
* One year of practice in hospital registration or a comparable position preferred

Work Type:

Per Diem As Needed

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This position currently has vacancies for PAR II - Recreation Instructor (Adult Activities), (Youth Activities) and (Site Supervisor).
An eligibility list will be established for this position and may be used for various divisions.

This position is open continuous until filled

Under basic supervision, performs a wide variety of activities in the safe delivery of general recreation, sports programs, and special events for Yuma Parks, Arts & Recreation (PAR); performs duties of a senior recreation leader (PAR-II) and provides coaching, instruction, supervision, and counseling to recreation program participants; leads the setup and operation of equipment and venues for sporting events and recreation activities; monitors the operations and maintenance at event sites.

ESSENTIAL FUNCTIONS: -- Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:

* Prepares and coordinates recreational program activities for a wide variety of age groups and special populations; duties will vary according to job assignment and individual skills.
* Coordinates sports and recreation programs, activities, excursions and special events; collects and distributes supplies and materials for special events.
* Organizes sports activities; schedules, inspects and prepares sports venues; assists with coaching, officiating, and scorekeeping games.
* Supervises program participants, and enforces rules, regulations and safety precautions at indoor and outdoor recreation facilities; maintains discipline, monitors behavior, and resolves issues; monitors program activities, and assists participants in recreation activities and special programs; reports and resolves complaints, requests, safety conditions, security issues. and illegal activities.
* Supervises various recreation programs and activities; verifies that supplies, equipment and facilities are in order, and recommends supply needs to the supervisor.
* Acts as recreation leader, coach and referee for organized sports activities; explains and enforces rules and proper behavior; maintains discipline, safety standards and good sportsmanship.
* Picks up trash and debris, and assists in the maintenance of grounds and equipment; maintains sports fields, and prepares for play and special events; grooms field and marks boundaries and technical frames; cleans, inspects and maintains bleachers, restrooms, lighting and periphery.
* Sets up and maintains recreation facilities for special events and scheduled programs; maintains general appearance of park facilities by cleaning areas in and around the facility, sweeping floors, checking and restocking restrooms, cleaning and arranging equipment, and other general maintenance duties.
* Instructs various arts, crafts and games, explaining the rules and techniques; evaluates individual performance and the effectiveness of instructional programs.
* May assist with programs for children with disabilities, and special needs students.
* May maintain routine attendance and participant records as necessary.
* Responds to requests for information within the scope of authority and training.
* Supports the relationship between the City of Yuma and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; promotes the City goals and priorities, vision, values and the "Yuma Way", and complies with all City policies and procedures.
* Maintains absolute confidentiality of work-related issues and City information; performs other duties as required or assigned.

MINIMUM QUALIFICATIONS

Education, Training and Experience Guidelines

High School Diploma or GED equivalent; AND two years of experience teaching, playing or participating in organized recreational programs; OR an equivalent combination of education, training and experience.

Knowledge of:

* City policies, rules and regulations governing the conduct and safety of persons using municipal recreational facilities, programs, sporting competitions, and equipment.
* Rules for athletic games and sporting competitions.
* Arts and Crafts techniques.

Skill in:

* Overseeing and controlling recreation activities and participants.
* Supervising and refereeing sporting events.
* Creating a safe and functional sporting event environment, following established safety procedures and protocols, and protecting participants from personal injury.
* Promoting a positive recreation environment, good personal behavior, and safety standards.
* Providing effective customer service, and dealing tactfully and courteously with the public.
* Establishing and maintaining effective working relationships with co-workers and the public.
* Communicating effectively verbally and in writing.

LICENSE AND CERTIFICATION REQUIREMENTS

A valid Arizona State Driver's License is required.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

Work is performed indoors and outdoors at City recreation facilities and venues; must maintain physical standards prescribed by the City; may be required to bend, reach, stoop, and lift objects.