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Pc refresh technician skills for your resume and career

Updated January 8, 2025
3 min read
Quoted experts
Joshua Davis Ph.D.,
Chirag Parikh Ph.D.
Below we've compiled a list of the most critical pc refresh technician skills. We ranked the top skills for pc refresh technicians based on the percentage of resumes they appeared on. For example, 8.4% of pc refresh technician resumes contained sccm as a skill. Continue reading to find out what skills a pc refresh technician needs to be successful in the workplace.

15 pc refresh technician skills for your resume and career

1. SCCM

Here's how pc refresh technicians use sccm:
  • Create collections and advertisements using the SMS and SCCM Consoles.
  • Imaged laptops and desktops with prebuilt images, using SCCM to complete the process.

2. User Data

Here's how pc refresh technicians use user data:
  • Install and uninstalling of computer software/systems, peripherals and user data as part of the company's PC replacement project.
  • Increased efficiency of migration process by implementing new process for capture of end user data.

3. Desktop Support

Here's how pc refresh technicians use desktop support:
  • Provided training & technical guidance to other desktop support technicians.
  • Provide desktop support for 500 users and upper management in multiple states pre and post installations of computers.

4. Computer System

Here's how pc refresh technicians use computer system:
  • Assembled and installed a wide array of computer systems, workstations, printers, and peripheral hardware.
  • Maintained asset inventory and responsible for packing and shipping of the several hundred computer systems replaced.

5. Network Connectivity

Here's how pc refresh technicians use network connectivity:
  • Configured systems, ensured network connectivity and installed and tested hardware and software.
  • Performed data backups, program installations, email configuration, network connectivity, and general maintenance.

6. Laptop Computers

Here's how pc refresh technicians use laptop computers:
  • Deployed Laptop computers at Denver Federal Center * Installation and configuration of hardware and software * Encrypted company computers.
  • Installed new desktop and laptop computers, applying all necessary hardware and software.

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7. Asset Management

Asset management describes the management of assets that are invested on behalf of various industries. It is the process of developing, operating, maintaining, and selling assets for profit and managing the money for individuals and companies through stocks, bonds, and cash equivalents, among other things.Alternatively, asset management enables a business to keep track of all of its assets, helps ensure correct depreciation rates, helps identify and manage risk, and removes ghost assets from business inventory.

Here's how pc refresh technicians use asset management:
  • Provide Break/Fix and technical support, asset management support; hardware disposal assistance, and patch management updates.
  • Shipped new computers, and processed returned computers in the asset management system.

8. Troubleshooting Assistance

Here's how pc refresh technicians use troubleshooting assistance:
  • Provided troubleshooting assistance and ticket resolution for computer users.
  • Provide complex troubleshooting assistance and ticket resolution for computer users.

9. PC Refresh

Here's how pc refresh technicians use pc refresh:
  • Provided technical and application support related to PC refresh and data-migration initiatives.
  • Received calls and email pertaining to issues with scheduling conflicts and problems which occurred as a result of the PC refresh.

10. Network Printers

Here's how pc refresh technicians use network printers:
  • Installed and configured all required software and network printers.
  • Mapped network printers and set their default.

11. Software Applications

A software application is any computer program developed and used by consumers, such as Microsoft's suite of products (Office, Excel, Word, PowerPoint, Outlook, etc.), Internet browsers such as Firefox, Safari, and Chrome, or browser add-ons that Defendant preinstalls or causes to be preinstalled onto a Covered Product. The software application is designed to help the user perform specific tasks - personal, educational, and business functions.

Here's how pc refresh technicians use software applications:
  • Install and maintain software applications, provide basic troubleshooting and diagnosis of hardware and software problems.
  • Verify correct functioning of all attached hardware and key software applications.

12. Workstations

Here's how pc refresh technicians use workstations:
  • Completed preventative maintenance, including checking and cleaning of workstations, printers and peripherals.
  • Installed proper OS updates to ensure Workstations have full functionality for end user.

13. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how pc refresh technicians use troubleshoot:
  • Install and troubleshoot software RSA token for user and verify user s able to connect through Juniper Network connect.
  • Managed a team of techs to handle the checkout process and troubleshoot any issues with PCs or Process.

14. Remote Desktop

Here's how pc refresh technicians use remote desktop:
  • Used ServiceNow ticketing system, Citrix, LogMeIn Remote Desktop, RSA SecureID.
  • Support provided via desk-side and remote access through utilizing Microsoft Remote Desktop and Motorola Timbuktu Remote access software.

15. Windows XP

Here's how pc refresh technicians use windows xp:
  • Uninstalled old Dell PCs running Windows XP and replaced them with updated Dell PCs running Windows 7.
  • Install, Setup & configure Desktop PC's with Windows & to replace older Windows XP systems.
top-skills

What skills help PC Refresh Technicians find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What type of skills will young pc refresh technicians need?

Joshua Davis Ph.D.Joshua Davis Ph.D. LinkedIn profile

Lecturer, Carleton College

Studying mathematics is good practice for rigorous thinking and problem solving, which are valued across the workforce. For science and engineering applications, it is often also helpful to have R, Python, Matlab, or another popular programming language. But technical abilities get the graduate-only so far. They need interpersonal communication skills so that they can understand the needs of stakeholders and cooperate with colleagues. For this reason, many faculty at my school emphasize writing, speaking, listening, and teamwork skills.

What technical skills for a pc refresh technician stand out to employers?

Chirag Parikh Ph.D.Chirag Parikh Ph.D. LinkedIn profile

Computer Engineering Chair, Grand Valley State University

If you ask me, I consider valuable experience over good paycheck. Once you have gained that experience the paycheck will follow. As soon as you are out of college, the knowledge gained is very fresh and raring to go. If put into the right place can enhance your technical skills and you can do wonders.
As a Computer Engineering professor, I would say the job opportunities are tremendous for students out of college as they can venture into hardware field (technical support, hardware engineer, test engineer and much more) as well as software field (software engineer, software developer, software tester and much more). The possibilities are endless.
With COVID and employees working remotely there is still ample opportunity to enhance your technical and interpersonal skills as I believe remote working might stay for a while till things get back to normal.

What soft skills should all pc refresh technicians possess?

Robert Rucker

Lecturer, Arizona State University

Being able to learn a new technology very quickly is critical since that is what my students encounter.
Do you want to know more?
Read more about what experts have to say about pc refresh technician

List of pc refresh technician skills to add to your resume

Pc refresh technician skills

The most important skills for a pc refresh technician resume and required skills for a pc refresh technician to have include:

  • SCCM
  • User Data
  • Desktop Support
  • Computer System
  • Network Connectivity
  • Laptop Computers
  • Asset Management
  • Troubleshooting Assistance
  • PC Refresh
  • Network Printers
  • Software Applications
  • Workstations
  • Troubleshoot
  • Remote Desktop
  • Windows XP
  • OS
  • IP
  • Refresh Project
  • Data Migration
  • Usmt
  • VPN
  • Software Issues
  • Lotus Notes
  • Software Installation
  • Management System
  • POS
  • User Profile
  • PST
  • SharePoint
  • Win7
  • Lenovo
  • Hard Drive
  • Pc Support
  • Peripheral Devices
  • Desktop Computers
  • Migration Process
  • SLA
  • Cable Management
  • Asset Inventory
  • Level Support
  • Blackberry

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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