How To Become A Personal Service Representative: What It Is and Career Path

What is a personal service representative and how to become one

Updated January 8, 2025

3 min read

The average personal service representative salary is $32,364. The most common degree is a bachelor's degree degree with an business major. It usually takes 6-12 months of experience to become a personal service representative. Personal service representatives with a Medical Assistant certification earn more money. Between 2018 and 2028, the career is expected to grow -4% and produce -105,300 job opportunities across the U.S.

ScorePersonal Service RepresentativeUS Average

Salary

2.5

Avg. Salary $32,364

Avg. Salary $59,228

Stability level

5.9

Growth rate -4%

Growth rate 0.3%

Diversity

9.9

Race

American Indian and Alaska Native 0.76%

Asian 6.94%

Black or African American 12.53%

Hispanic or Latino 18.47%

Unknown 5.50%

White 55.80%

Gender

female 69.39%

male 30.61%

Age - 39

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 39

Stress level

5.9

Stress level is manageable

7.1 - high

Complexity level

6.6

Complexity level is challenging

7 - challenging

Work life balance

6.5

Work life balance is good

6.4 - fair

Key steps to become a personal service representative

Explore personal service representative education requirements

Most common personal service representative degrees

Bachelor's

47.7 %

Associate

24.9 %

High School Diploma

16.1 %

Start to develop specific personal service representative skills

Skills	Percentages
Financial Transactions	45.13%
Quality Customer Service	8.73%
Support Services	3.41%
Community Resources	2.78%
ACH	2.72%

Complete relevant personal service representative training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New personal service representatives learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a personal service representative based on U.S. Bureau of Labor Statistics data and data from real personal service representative resumes.

Research personal service representative duties and responsibilities

Utilize federal and state Medicaid health guidelines to implement proper manage care according to departmental policies and procedures.
Input and maintain ATM and debit cards within system.
Comply with HIPAA standards in all patient documentation and interactions
Handle complex inquires, resolve problems, gather information and troubleshoot problems.

Prepare your personal service representative resume

When your background is strong enough, you can start writing your personal service representative resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a personal service representative resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable personal service representative resume templates

Build a professional personal service representative resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your personal service representative resume.

Apply for personal service representative jobs

Now it's time to start searching for a personal service representative job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

How do personal service representatives rate their job?

-/5

5 stars

4 stars

3 stars

2 stars

1 star

Personal service representative reviews

A zippia user wrote a review on Mar 2022

Cons

Being required to answer a minimum number of calls a day. This pushes the idea that the caller is a number and as such, it is more difficult to personalize the call the the person calling in

A zippia user wrote a review on Apr 2020

Pros

Caring to the customer issues is what I do like first and the other thing it is a job that show determination level on the duty.

A zippia user wrote a review on Aug 2019