Phlebotomist supervisor/instructor job description

The Laboratory Phlebotomy Supervisor will provide the technical and personnel leadership for the Phlebotomy and Central Processing Departments. The position will be responsible for, but not limited to: Support and Oversight of Process Improvement Initiatives, Development of Standards of Work, Quality Assurance, Workflow Coordination, Department Training and Orientation, Timekeeping Recording, and Interaction with Vendors. This position will provide input to the Laboratory Manager for staff evaluations, capital and operating budgets.
Responsibilities
1.Performs direct observation and ensures competency for all department staff.
2.Monitors, trends, and reports all Quality Improvement indicators and Focus Studies. Recommends and implements improvements necessary to achieve operational goals and to improve patient outcomes.
3.Ensures that accreditation standards are met for the department in accordance with CAP, JCAHO, CLIA, OSHA, etc.
4.Follows up on all patient safety related complaints for department.
5.Documents attendance and tardy activity for department staff.
6.Communicates to staff consistently. Holds section meetings at least monthly, documents and submits minutes.
7.Demonstrates comprehension of all procedures within the department as defined in the Procedure Manuals. Reviews Manuals biannually, revises procedures as necessary.
8.Reviews productivity data, evaluates and resolves discrepancies. Investigates physician complaints.
9.Approximate work time is 80% off the bench and 20% on the bench (as needed).
10.Attends required department or hospital meetings.
11.Distributes workload to section staff taking into consideration priority of work and skill of the employee.
12.Prepares monthly schedule.
13.Maintains staffing for call-ins or other unusual circumstances.
14.Maintains an adequate reagent and supply inventory in the department.
15.Evaluates new technologies for the section in conjunction with the Medical Director of the department.
16.Serves in a problem solving role for the department.
17.Assists in the orientation of new department employees as demonstrated by the completed orientation checklist in the employee's personnel file.
18.Collaborates with Manager and others to meet the educational needs of the staff through presentations, educational materials, online learning, offsite meetings, etc.
19.Makes recommendation to the Manager for hires, promotions, disciplinary actions and terminations.
20.Meets regularly with section Medical Director and seeks involvement regarding capital purchases, operational, and technical issues.
21.Other duties as assigned.
Qualifications
Education / Accreditation / Licensure (required & preferred):
• High school graduate or equivalent is required; BS or BA in Biological Sciences, Chemistry or Medical Technology preferred.
Experience (required and preferred):
• 3 years of supervisory or team lead experience required
• 5 years of phlebotomy experience is required
• 1 year of specimen processing experience required
• Phlebotomy certification required
• Certification to train CPR is preferred