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Phlebotomy program coordinator skills for your resume and career

Updated January 8, 2025

3 min read

Quoted expert

John Marston

Below we've compiled a list of the most critical phlebotomy program coordinator skills. We ranked the top skills for phlebotomy program coordinators based on the percentage of resumes they appeared on. For example, 17.8% of phlebotomy program coordinator resumes contained patient care as a skill. Continue reading to find out what skills a phlebotomy program coordinator needs to be successful in the workplace.

15 phlebotomy program coordinator skills for your resume and career

1. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how phlebotomy program coordinators use patient care:

Applied knowledge of regulations applicable to patient care and other department functions to achieve quality improvement and patient satisfaction
Orchestrate daily operations, strategically planning and coordinating workflow to simultaneously enhance profitability, patient care, and customer satisfaction.

2. Laboratory Services

Laboratory services provide an advisory service and a full range of diagnostic tests and clinical services that perform tests on clinical specimens to obtain information about a patient's health to aid in the diagnosis, treatment, and prevention of disease.

Here's how phlebotomy program coordinators use laboratory services:

Developed relationships with physician offices increasing awareness of services provided.Coordinator for laboratory services for home bound geriatric and special needs patients.

3. Patients

Here's how phlebotomy program coordinators use patients:

Monitored nightly staff to ensure that patients had blood drawn in a timely and efficient manner.
Draw blood from inpatient, outpatient and patients admitted to the emergency room.

4. Quality Improvement

Quality improvement (QA) is a systematic approach to eliminate or reduce rework, wastes, and losses in the production process. It is part of quality management, which aims to increase the ability to meet quality requirements. It manages change and uses data for making decisions to improve policies, programs, and results.

Here's how phlebotomy program coordinators use quality improvement:

Assist management in the implementation of new QC/QA policies and continuous quality improvement programs.

5. OSHA

Here's how phlebotomy program coordinators use osha:

Train and coach current and new staff on Service Operation Procedures (SOP), safety regulations and OSHA regulations.
Assured area is in compliance with CAP, JCAHO and OSHA regulations.

6. Phlebotomy Training

Here's how phlebotomy program coordinators use phlebotomy training:

Provide phlebotomy training to enhance workplace performance at all levels of staffing.
Completed phlebotomy training, finishing all coursework and lab training receiving grades at the top of the class.

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7. Syringes

Here's how phlebotomy program coordinators use syringes:

Experience using needles, syringes, and other equipment.
Prepared patient rooms, syringes and correct pallet dosage for surgical procedures.

8. QC

Quality control is a set of instructions or procedures to ensure a manufactured product or a service is up to the highest quality standards. This set of quality control criteria are either defined by the clients or the company itself.

Here's how phlebotomy program coordinators use qc:

Implemented use, maintenance, and QC of I-stat instrument.

9. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how phlebotomy program coordinators use customer service:

Established a strong working relationship with both internal and external customers by delivering excellent customer service.
Maintain a strong customer service orientation, providing empathetic customer support.

10. Computer System

Here's how phlebotomy program coordinators use computer system:

Developed and oversaw retirement plan program, including training, compliance and coordination with other financial institutions in shared computer system.
Plan and produce informational and promotional materials; update website and computer system with inventory and schedules to keep community informed.

11. EKG

Here's how phlebotomy program coordinators use ekg:

Performed procedures and uses equipment as delegated by a licensed professional, including blood draws, and EKG's.
Experience with EKG, including correct placement of electrodes, patient ease and procedure guidance.

12. Blood Samples

A blood sample is a specimen of blood extracted from the body of an organism to run laboratory tests on it. Lab tests are conducted to determine if a person has optimum mineral content and has no illness. Blood is extracted from the vein with the help of a hypodermic needle. The blood is then analyzed to perform multiple tests such as; glucose tests, cholesterol tests, hemoglobin tests, blood count tests.

Here's how phlebotomy program coordinators use blood samples:

Collect blood samples ,process, package, and ship all specimens.
Process and separates blood samples for Chemistry and Hematology Examinations.

13. Drawing Blood

Here's how phlebotomy program coordinators use drawing blood:

Worked in the Oncology, upstairs, and main lab drawing blood.
Obtained and verified patient information prior to drawing blood.

14. Test Results

Here's how phlebotomy program coordinators use test results:

Verify and enter test results.
Scan test results into SRS.

15. Disciplinary Actions

Disciplinary actions refer to a corrective measure taken against an employee for unsatisfactory behavior. Many work environments have a tiered system for disciplinary action, where the first warning is verbal and the second is written. Disciplinary action may be given after a weak performance review, a violation of company rules and policies, or a poor customer review.

Here's how phlebotomy program coordinators use disciplinary actions:

Scheduled phlebotomist and clerical staff to assure adequate staffing, trained new employees, ordered supplies, written performance and disciplinary actions

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What skills help Phlebotomy Program Coordinators find jobs?

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What type of skills will young phlebotomy program coordinators need?

John Marston

Associate Professor and Director, Archaeology Program, Boston University

Critical thinking, the ability to communicate in writing, and problem-solving skills are essential in archaeology.

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List of phlebotomy program coordinator skills to add to your resume

The most important skills for a phlebotomy program coordinator resume and required skills for a phlebotomy program coordinator to have include:

Patient Care
Laboratory Services
Patients
Quality Improvement
OSHA
Phlebotomy Training
Syringes
QC

Customer Service
Computer System
EKG
Blood Samples
Drawing Blood
Test Results
Disciplinary Actions
Blood Cultures

Computer Operations
Hippa
Blood Collection
Client Satisfaction
Lab Draws
I-Stat

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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