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Photo laboratory technician skills for your resume and career
15 photo laboratory technician skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Maintained in-depth knowledge of products in order to provide excellent customer service and establish professional relationships to build exceptional sales.
- Process customer film orders ensuring customer requirements are met and build customer loyalty by providing exemplary customer service.
2. Adobe Photoshop
- Used Adobe Photoshop & EPSON printers to edit photos for customers and provided Japanese language assistance to sell photo packages.
- Cropped, manipulated and performed color-balance for final images through usage of adobe Photoshop 5.5 and 7.0.
3. Customer Satisfaction
- Provided and maintain customer satisfaction results by responding quickly to customer problems and follow up on resolution satisfaction.
- Organized, corrected, and arranged photo package information which increased individual customer satisfaction.
4. Customer Orders
- Maintained accuracy with customer orders, assisting customers with locating their correct orders.
- Performed advanced computer processing images for customer orders.
5. Sales Floor
The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.
- Developed film and created photo products * Conducted weekly inventory * Stocked the sales floor and handled floor resets every 6 months
- Assisted with customer check out as needed as well as upkeep of sales floor as requested by manager.
6. Troubleshoot
Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.
- Open and close Lab, cashier, process customer photos, photo adjustment, troubleshoot machine, inventory, stock.
- Trained on-the-job to operate, maintain and troubleshoot chemical film processors and printers.
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- Maintain the front end including dusting, facing, filling back stock and putting away returns in between customers.
- Have worked as a front end manager, connection center manager, automotive manager and backroom inventory tech.
8. Stock Shelves
To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.
- Operated cash registered and interacted with customers Worked the photo lab and assisted customers Helped to stock shelves and stock room
- Develop film and receive daily delivery, off load truck check inventory, stock shelves, and attend sales.
9. Routine Maintenance
- Conducted routine maintenance on all photo machinery and identified computer technical issues in order to preform troubleshooting operations.
- Perform routine maintenance and minor repairs on all laboratory equipment.
10. Customer Complaints
- Communicated customer requirements to upper management and responded to customer complaints.
- Resolved customer complaints and mini-lab equipment issues.
11. Processing Machines
- Operated photo processing machines, including photographic printing machines and film developing machines.
- Fill tanks of processing machines with chemical solutions according to established formulas.
12. POS
POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.
- Operated computerized POS cash register system.
- Maintained POS, store front management, customer concerns, and floor plan stock and layout.
13. Fuji
- Operated a Fuji automated Photo processing Machine.
- Job consists of cleaning, maintained, and working with Fuji and customers to ensure products and orders were fulfilled properly.
14. Digital Images
- Developed and processed film/photographs from various sources and produced digital images and negatives for customers.
- Upload digital images to computerized equipment directly from cameras, flash memory cards or universal serial bus (USB) devices.
15. Customer Inquiries
- Answered an average of 20+ calls per day by addressing customer inquiries, solving problems and providing new product information.
- Answered in-coming phone calls and routed to needed associate or department and provided answers to customer inquiries.
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List of photo laboratory technician skills to add to your resume

The most important skills for a photo laboratory technician resume and required skills for a photo laboratory technician to have include:
- Customer Service
- Adobe Photoshop
- Customer Satisfaction
- Customer Orders
- Sales Floor
- Troubleshoot
- Front End
- Stock Shelves
- Routine Maintenance
- Customer Complaints
- Processing Machines
- POS
- Fuji
- Digital Images
- Customer Inquiries
- Product Knowledge
- Machine Issues
- Lab Inventory
- Inventory Control
- Customer Specifications
- Kodak
- Repeat Business
- Customer Assistance
- Equipment Operation
- Digital Cameras
- Cash Drawers
- Inventory Counts
- Customer Issues
- Photo Books
- Customer Confidentiality
- CDS
- DVD
- Process Film
- Digital Photos
- Credit Card Transactions
- Regular Equipment Maintenance
- Cash Registers
- Film Orders
- E-6
- Digital Print
- CVS
- Print Photos
Updated January 8, 2025