How to hire a policy service coordinator

How to hire a policy service coordinator, step by step

Here's a step-by-step policy service coordinator hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a policy service coordinator job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new policy service coordinator
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you start hiring a policy service coordinator, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect policy service coordinator also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   The following list breaks down different types of policy service coordinators and their corresponding salaries.

   Type of Policy Service Coordinator	Description	Hourly rate
   Policy Service Coordinator		$16-41
   Team Manager	Team managers primarily manage the daily activities of their members. Their role includes setting targets, implementing guidelines, and supporting employees to solve any issues that may arise... Show more	$21-73
   Project Management Internship	When it comes to a project management internship, the tasks may vary on the organization or industry where one is involved. However, the primary duties are to provide administrative support by accomplishing tasks ranging from performing research and analysis, responding to inquiries and concerns, assisting in data entry and record-keeping, producing reports, and managing schedules... Show more	$12-20

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Public Policy
   • Policy Changes
   • Fact Sheets
   • Policy Development
   • Policy Research
   • Policy Analysis
   • Life Insurance
   • Healthcare
   • Policy Recommendations
   • Federal Agencies
   • Event Planning
   • Legislative Issues
   • ING
   • Press Releases

   Check all skills

   Responsibilities:

   • Improve on-line marketing by creating and managing on-line membership database, website, facebook page, and twitter account.
   • Communicate and manage externally (with customer) with strategic customers that utilize full infrastructure outsourcing with CenturyLink services.
   • Execute two grants surrounding healthcare policy.
   • Present OIG investigation process to ASPR management using PowerPoint.
   • Work with brokerage firms and clients to modify policies consistent with ING procedural guidelines.
   • Perform daily customer service for group payment, use ING systems to research discrepancies in payments.

3. Make a budget

   Including a salary range in your policy service coordinator job description is a great way to entice the best and brightest candidates. A policy service coordinator salary can vary based on several factors:

   • Location. For example, policy service coordinators' average salary in mississippi is 47% less than in new york.
   • Seniority. Entry-level policy service coordinators earn 59% less than senior-level policy service coordinators.
   • Certifications. A policy service coordinator with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a policy service coordinator's salary.

   Average policy service coordinator salary

   $55,533yearly

   $26.70 hourly rate

   ---

   Entry-level policy service coordinator salary

   $35,000 yearly salary

   Updated January 30, 2026

4. Writing a policy service coordinator job description

   A job description for a policy service coordinator role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a policy service coordinator job description:

   Policy service coordinator job description example

   Are you someone who is deeply committed to advancing racial equity and justice? Are you looking to help protect and improve the health of all people and places in Pierce County by ensuring people have racially equitable and just opportunities for health? If this is you, we invite you to apply for our Racial Equity & Justice Policy Coordinator position. This is a Regular, Full-Time (1.0 FTE) position, that will support our Racial Equity and Justice (REJ) Program.
   
   Tacoma-Pierce County Health Department has committed to becoming a multicultural, anti-racism organization. We intentionally lead with racial equity and justice to confront the social and historical inequalities that contribute to the public health crisis of racism.
   Some of what you'll do:
   
   * Coordinate internal and external Department efforts to achieve multiculturalism and racial equity in all policies, practices, and procedures by utilizing a racial equity and justice tool kit.
   * Perform strategic outreach and engagement to advance racial equity & justice policy priorities.
   * In collaboration with partner organizations, agencies, and jurisdictions, the position will help implement racial equity and justice lens to Health in All Policies and decision-making across Pierce County.
   * The position will represent the Department to local, state, and federal officials to advance racial equity and justice policy priorities.
   * This position works in close collaboration with the Department's Policy & Government Relations Coordinator on initiatives, such as the Legislative Team and other related policy work.
   * Coordinate overall project management for policy development efforts.
   
   Click here for a detailed Classification Specification. * *See Health Promotion Coordinator III* What you bring to the table
   
   * Knowledge of marketing and communications principles and presentation techniques for culturally diverse audiences.
   * Knowledge of strategies and methods necessary to facilitate, negotiate and implement high level policy development related to health promotion.
   * Knowledge of evidence-based policy, systems and environmental change strategies.
   * Knowledge of effective health promotion education principles, practices and methods.
   * Knowledge of and skill in supervising, leading, coaching and mentoring teams of professional and technical staff.
   * Knowledge of budgeting and accounting principles.
   * Skill in researching, analyzing, recording, and assessing data, i.e., statistical data, health literature, marketing & educational strategies, grant applications, budgets, etc.
   * Skill in organizing work activities to meet established objectives.
   * Skill in project management and development.
   * Skill in communicating effectively in writing and orally to individuals and groups to present information, collaborate, facilitate and negotiate strategies to accomplish work goals.
   * Ability to establish and maintain collaborative relationships with a diverse population of community members, media personnel, businesses, schools, community-based agencies, organizations and departmental staff.
   * Ability to build strong alliances and attempts to find common ground with a wide range of stakeholders; engages in cross-functional activities and collaborates across boundaries.
   * Persuade others and builds consensus through a process of give and take; gains cooperation from others to obtain information and accomplish goals; facilitates win/win situations.
   * Identify and analyze problems, weighing the relevance and accuracy of information; generates and evaluates alternative solutions before making a recommendation.
   * Understand and advance diversity, inclusion, and equity; Display respect and humility for cultural differences; Understand and anticipate the impact of decisions on diverse workforce and community;
   * Develop and consider alternatives to conventional approaches; encourages the generation and adoption of new ideas to improve existing programs and processes.
   * Help others to fulfill their potential by providing advice, encouragement, and the necessary resources based on one's own knowledge and experience
   
   Who should apply
   
   Master's degree and four years of relevant experience in community health, environmental, education, or other relevant field, or equivalent combination of education and experience to perform the essential functions of work.
   
   Required Certifications and Licensure
   
   * Possession of a valid driver's license and an acceptable driver's abstract prior to employment.
   
   Desired
   
   * Lived experience and/or formalized education around policy-making addressing institutional racism and oppression
   * Strong project management skills and experience for leading collaborative efforts and project planning.
   * Knowledge of grant funding coordination.
   
   Working Conditions & Physical Requirements
   
   Work Setting:
   
   * Work is performed almost exclusively indoors in an office environment. Exposure to hazards is limited to those commonly found in government office environments.
   * Work schedule will include some weekend and evening work.
   * Your office will be set up to provide personal safety, including social distancing, screening, sanitation, disinfection, and masks.
   
   Physical Demands:
   
   * Work may involve occasional physical demands such as lifting and carrying 25 - 50 lbs
   
   Tools and Equipment:
   
   * Duties require the use of standard office furniture and equipment (e.g., desk, filing cabinet, computer, printer, telephone, fax machine, copy machine, etc.)
   
   Travel:
   
   * Local and regional travel may be required to complete work with partner organizations, agencies, and jurisdictions.
   * Driving a vehicle requiring a license.
   
   When public health responds to an emergency you may be assigned duties that are outside your regular job description. This may involve responding at any time, including nights and weekends, with possible deployment to locations other than the department.

   Copy this example

   

5. Post your job

   To find policy service coordinators for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any policy service coordinators they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level policy service coordinators with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your policy service coordinator job on Zippia to find and recruit policy service coordinator candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit policy service coordinators, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new policy service coordinator

   Once you've decided on a perfect policy service coordinator candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   Once that's done, you can draft an onboarding schedule for the new policy service coordinator. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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