Principal business analyst job description

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways - from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.
The Role
AspenTech is seeking to hire a Principal Salesforce Business Analyst onto our CRM/Business Applications team in Bedford, Massachusetts. Our company CRM is Salesforce and therefore the Principal Salesforce Business Analyst will be an experienced Salesforce Admin and/or Salesforce Consultant with deep understanding of Salesforce and ability to bring the knowledge of Salesforce best practices to deliver strategic projects.

As a Principal Salesforce Business Analyst, you will work alongside Solution Architects and Business Leads to design, develop, and deploy large-scale enterprise solutions. The ideal candidate will play a critical role in helping AspenTech drive the digitalization of various business processes across many areas of the organization.

Your Impact
Partner with business stakeholders to drive the digitalization of both customer-facing and internal business processes across the organization.Implement strategic large scale CRM initiatives to drive scalability and growth.Understand and document business needs, distinguish between needs and wants, identify gaps between current capabilities, design, and document future state solutions; provide detailed business requirements specifications in preparation for development.Work collaboratively with team members to design a solution that will meet a client's business requirements and fulfill user stories.Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training Lead projects and virtual project teams across the organization in support of process improvement and digitalization initiatives.Create and articulate compelling business cases to support changes to business systems and processes.Develop and maintain effective working relationships with a diverse group of business process owners to influence change.Serve as the liaison between the IS team and business stakeholders to understand current and future state business requirements for information technology systems and services.Work with both functional and technical development team resources throughout all phases of the Systems Development Life Cycle (SDLC) including, design, development, testing and deployment.

What You'll Need
Bachelor's degree7-10+ years of experience with business process improvement, business analysis, and project management, preferably within an agile environment7-10+ years of experience working with Salesforce.com environment Proven experience of executing large scale application projects Experience with implementing CPQ and a deep knowledge of Quote-To-Cash process Experience with driving business process improvement initiatives via continuous improvement methodologies such as Lean Six SigmaSolid exposure and understanding of business processes and best practices in a variety of areas including master data management, quote-to-cash, and customer relationship management.Hands on experience configuring Salesforce including workflows, validation rules, and security controls Proven ability leveraging analytical and problem-solving skills in a fast paced and agile environment Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies Strong presentation, communication (written and verbal) skills, and interpersonal skills Ability to juggle and prioritize multiple tasks within a collaborative team environment Demonstrates flexibility and willingness to do what it takes to get the job done Drive and desire to learn and grow both technical and functional skill sets

Preferred Experience and Skills
Experience leveraging and configuring AppExchange products to develop a solution Experience with Sales Cloud, Revenue Cloud, Tableau CRM and CPQ/Quote-To-CashSalesforce Certification

Minimum qualifications:

+ Bachelor's degree in Finance, Business, or equivalent practical experience.

+ 10 years of experience at a management consulting firm, investment bank, or in project management.

Preferred qualifications:

+ Master's degree in a management, technical, or engineering field.

+ 12 years of experience in consulting (e.g., software, Internet and/or media industries, and/or early stage companies).

+ Experience leading operational initiatives.

+ Ability to present to executives and communicate with a technical management team.

+ Ability to work with an executive management team.

+ Excellent problem-solving skills and business judgment.

Google's leadership team hand-picks thorny business challenges, and members of BizOps work in small teams to find solutions. As part of this team you fully immerse yourself in data collection, draw insight from analysis, and then zoom out to develop compelling, synthesized recommendations. Taking strategy one step further, you also persuasively communicate your recommendations to senior-level executives, roll-up your sleeves to help drive implementation and check back-in to see the impact of your recommendations.

As a Principal in Business Operations and Strategy, you will manage projects commissioned by Google's executive team and lead a team of Associates by leveraging your sound business judgment and management, problem-solving, communication and analytical skills.

The Business Operations and Strategy team at Google plays a critical role in defining and driving strategic, operational and organizational improvements across the company. Also known as "BizOps", the group operates like an internal consulting group working on a range of critical projects and issues. BizOps creates strategies for promoting growth of our products like YouTube, Chrome and Mobile. They handle issues around partner development, strategy work in emerging markets such as Africa and India, as well as pricing strategies across our B2B and consumer products. The BizOps team is at the forefront of Google's fast-moving strategic priorities, addressing operational challenges and enabling innovation.

+ Work with the company's executive leadership to define, launch, and drive operational initiatives.

+ Structure and execute operational initiatives by developing work plans, gathering and synthesizing data, leading analyses, and developing final recommendations.

+ Lead cross-functional, global teams to provide direction on the execution of tasks.

+ Communicate findings to management and the organization.

+ Drive recommendations through to implementation and results.

The IS Business Analyst - Principal is the highest level in the Business Analyst series and may be assigned to function as a supervisor, expert or project leader. When assigned as a supervisor, develops, coordinates and executes policies, methods and procedures, and supervises personnel; when assigned as an expert, performs work requiring a very high level of technical knowledge of a specific area or the ability to integrate at a high level the knowledge of several areas (this is not considered to be a part of the normal career path for employees in this series; rather it is reserved for those employees with a mastery of specific- technologies or a particular expertise); when assigned as a-project leader, manages and provides technical leadership of projects involving large-scale, complex and highly analytical tasks. Positions at this level are distinguished from Senior Business Analysts in that the latter performs more specific and small-scale, though complex, analytical tasks. Work is performed within a broad framework of general policy and requires creativity and resourcefulness to accomplish goals and objectives, and in applying concepts, plans and strategies which may deviate from traditional methods and practices.
Duties Include

Providing direct, ongoing guidance and supervision to other IS Business Analysts

Supporting the design, implementation, support, and optimization of the Epic enterprise Electronic Health Record (EHR) for the San Francisco Department of Public Health

Collecting information from departments, clinicians, health workers, vendors, and internal and external customers regarding electronic system development, implementation, issues, recommendations, and utilization of best practices

As a member of a multi-disciplinary team, translating functional requirements into application builds

Communicating effectively both orally and in writing with a diverse set of clients

Establishing and maintaining good working relations with department personnel, staff, vendors, peers, and management

Maintaining all system configuration and build parameters for application modules

Using logic and analysis to solve computer and application module problems

Exercising judgment, decisiveness, and creativity in an environment subject to frequent change

Researching, analyzing, and developing proposed solutions for regulatory requirements

Preparing test plans, documentation, and training materials; work with vendors to prepare technical specifications and scopes of work

Prioritizing competing requests for services

Application module optimization in conjunction with stakeholders

Project management of small projects

Managing critical timelines effectively

Managing communication between applications

Application/module implementation and testing

Clearly documenting work and adhering to change control procedures

Maintaining and updating Service Now, Sherlock, Orion, Nova, or other Epic build trackers or Epic project plans

Performing other duties as assigned per the City's job specifications